To make a long story short, I have been a State Farm customer for years with the same agent The rest of my family has been a customer with the same agent for even longer I had no problems until recently I had a monthly re-occuring payment being taken out using my debit card When my bank finally made the switch over to the chip card, it had escaped my mind to call State Farm to update my card, as they were ALWAYS so good about getting in touch with me in the past (did I mention I had been with them years?!)They NEVER contacted me about my card, even after I contacted the on call service to make a payment once I realized the error On call told me they were unable to help, but they would be contacting my agent and have them call me first thing Monday morning The still did not call I did not receive any letters, emails, phone calls etcI found it a bit convenient that after my policy had been expired for over days, they finally started calling me After speaking with my rep, I was informed that because I had "no coverage" for over days, they would have to re-run all of my information to see if I still qualify for their insuranceMind you, I have not had an accident, ticket, or even been pulled over in over yearsThey ran all of my info while on the phone with me The good news? I still qualified for State Farm auto insurance! The bad news? My monthly insurance premium would be increased by almost 50%! I was paying $89/month and my new rate was quoted at $203/month That is with the year no accident, no ticket discountThey said there was nothing that they could do about it and that it is not like it used to be where they could call their underwriter and explain the situation They told me they "don't care" how long you have been a customer and that if you have "no coverage" for over days that is just what it is I once again explained how long I have been a customer and how disappointed I was and they were not apologetic nor remorsefulI have since found a reputable agency in which my rate is $73/month Win for me!
My advice is to look elsewhere for insurance
My local agents office (David Arce, Madison Heights, MI ) did not add an endorsement to my policy to cover losses from storm drain backup After I reported a claim on 4/(Saturday) I was informed on 4/that I did not have coverage I informed the agent that I did request an endorsement be added to my policy several years ago I was told by the claims adjuster they would investigate and call me backI was told the investigation may take 2-weeks I Instead, they adjuster denied my claim which I was informed by mail, recieved on 4/ My agent left me a voicemail message on 4/indicating they did find my request for the addition endorsement in 1/ I have left messages for my agent on 4/6, 4/and 4/for a return call to discuss my claim I have not recieved a call back at this time My agent informed me in 4/voicemail that information was being forwarded to "State Farm' to get the endorsement added to policy and my claim would be honored On 4/10, the claim
Accident date – 1/18/- Call my insurance company – reported accident and informed them that police were looking for person who hit me as they did not even stop1/24/– Emailed my insurance company to check on status of claimHeather let me know they had still not gotten the police reportHeather also told me via email that they had filed and emailed me claim # for State Farm – Driver’s insurance company
Policy # - xxxxxxxxxx
Claim # - xxxxxxxxx
Number to call to check status - 855-341-1/27/– called State Farm to inquire about claimWas told they had not received police report, I offered to send them a copySent a copy to [email protected] at 10:am eastern time1/31/- Company has not called at all nor sent anyone out to look at my vehicle and I have had to make all contactI was given the run around that you had not received the police report on 1/27/and was given the email address to send it toI sent it and heard nothing1/31/– Received a letter from State Farm dated back to 1/24/Gave claim number and information on how to check on claim1/31/– 6:pm eastern time - I called to check on claim statusAgent I spoke with was Tenisha and she informed me my claim had been denied and that State Farm was going to review it since my police report had finally came in on 1/30/(the one I had sent them on 1/27/17)I asked her how long it would take and she could not give me an answer1/31/– 6:pm eastern time - Tenisha called me back and informed me that State Farm had actually already gotten the police report from my insurance company prior to me sending it in on the 27thI asked her why the claim was still denied in which she told me that it was he said vs she saidI asked if they had even read the police report and asked if she saw were it stated their driver was at faultHer response was, we don't go off of reports, our client said he didn't even know he hit youI asked her if he had told them he heard me honking my horn and flashing my lights at him and she said, yes he did say that but not sure about the lightsShe also said that your client stated that is was a lane road and that I was passing him when he hit me (yet he didn’t even know he hit me according to previous statement)I informed her it was not a lane road at the time of the accident that is was lanes that merged into lane and that I was in the far left lane and their client was in the merging lane2/2/- called back to check on claim again, talked to SueSue was looking at claim and said it was deniedI asked why, she said it was because it was a he said vs she saidI asked her if they saw on police report where it said that Driver of Vehicle was found at fault for improper lane change"She looked at it and then proceeded to Google Maps to look at locationI told her I had pictures and she instructed me to send them to [email protected] also instructed me that it can take up to days to receive my email but once it was received it should go right into my folder since I had put claim number as the subject lineI sent the pictures along with a google maps screen shots of accident location at 4:pm eastern timeSo still nothing and very upset
I have car insurance with Don Johnson State Farm Insurance Old Canton Road, Marietta, GA License #*** Approximately April - May 2, I was contacted by Ana Alvarez, advising me that she can offer me coverage for all of my vehicles at a lower rate than I was currently paying I accepted the offer, and fast forward to August 6, I was involved in a motor vehicle accident that was not my fault I contact State Farm and filed a claim I initially believed that the only damage to my car was to my passenger side mirror Once I took my car to *** *** Chevrolet it was determined that there was more damage than first perceived I contacted State Farms while at the dealership to advise them of what the technician had advised At this point I was advised that this would change my deductible and the amount I would have to pay out of pocket The original amount was 524.00, however, after additional damage was done it increased to $1,000.00,
I conta
I have had insurance with this agency since I learned to driveI also worked for them when I was youngerIn May I purchased a homeowner policy to go on monthly account with my autoHowever due to loss of employment I called to cancel as my landlord took out home owners until I could get on my feetSo I cancelled my homeowner's policyHowever the young man I dealt with did not cancel it as requestedSo they continued to take out funds monthly for homeowners equalling approximately I brought to agent, Ronny Sanders attention and provided informationNow he States I got my monthly account creditedI need that cash to live on and pay other billsThey have not provided me proof of any credit and will not send me the check for itI have called repeatedly and get run aroundPlease help me get my moneyIt is my hard earned cash and I need for living expenses
Thank you
I have been insured with State Farm since with Auto, Home, Life and Business insurance, I recently had a vehicle stolen and Melissa the Adjustor on my claim looked for every way to deny the claim, she has delayed the claim, she has made it so I can not reach a supervisor or another person to discuss my claim, I call and my cell and home numbers automatically route to her voice mail, she has stated that per my policy the car theft is not covered because it was taken by an employee of mine and I gave consent to drive the car, yes true but only for a single week period, not ongoingMelissa claims that consent is a permanent thing and they have the right to drive it for as long as they wish, and will not consider the car stolenPolice considered it stolen, it was recovered by police as a stolen car, destroyed by the party who stole it, and I had to pay myself $impound and towing fees, $to make another key plus travel expenses to travel from Nevada to Utah and retrieve the car and State Farm will not cover the car because I gave consent for a person to drive it, and apparently keep it foreverStay away from this company, I am canceling all my insurance, this is a bad company, with bad adjustors who don't try to help but look for ways to deny
On November 28th I filed a claim with State Farm InsuranceI bought a new Dodge Grand Caravan and I was on my way to pick somebody up and a deer jumped out in front of meI called State Farms towing service and the third party agent called different towing businesses but could not get any body to comeIt was cold and I could not start my van to keep warm because of the damagesI ended up calling to have the police come and call one of their tow facilitiesI was on my own and I had to call an Uber just to get homeI called State Farm the next day to see when they were going to tow my van to the collision center I had choseThey said they would put it in there que and it would be picked up by 1pmThat never happenedI called again Friday to complain and they told me they were sorry and they would escalate the request ant it would be out by 1pm againI received a phone call later from the collision center asking where my van is? The State Farm insurance adjuster was
My complaint is that *** *** increased my premiums illegally, by over 25%He claimed that my increased premiums was due to having an old *** **address on fileThis is not true, I bought my car in February and had a new policy with *** *** State Farms officeI was having problems with the new staff at *** ***s office (I have been with this office and also spoke with ***, but the new office was more abrupt)*** ***s office did updated my address to *** ** *** *** *** *** ***
Due to not liking the different staff at *** ***s office, I switched offices to *** ***I then switched to *** *** in *** **because I was camping out side of *** **and wanted an office close by (in case I lost my debit card)I switched back to ***'s because *** increased my premiums from $111/month to $
Once I switched back, *** increased my premiums by over 25%
*** Claimed this was due to having an old address on fileAN OUT
On 11/12/we filed an accident claim with our insurance company, State Farm The accident was not our fault, someone hit our parked car in a parking lot The woman who hit our car gave us her insurance information, and we paid our $deductible to State Farm so that we could get the car repaired quickly, as was suggested when we made the claim with State Farm We did not want to have a delay in repairing our car We got the car fixed by a repair shop on their list State Farm paid the balance to the repair shop on 11/17/
We waiting weeks to get our $deductible back from State Farm After several calls to the Claim contact Christopher *** (contact info below), he finally informed us that they had not even asked the other insurance company to initiate the payment We have now been in subrogation for months - still waiting to be reimbursed our deductible When we call, he tells us there is nothing they can do He is not empathetic or concerned about us at
My car was damaged by a person with state farm insuranceInstead of doing the right thing and fixing my car properly they are trying to low ball my repair work and tell me to use my insurance to cover the difference when the other driver was at faultI have other repair estimates showing the estimate they have is hundreds of dollars low and they don't want to work with me at all
My father passed away in Oct and he had house insurance with State Farm in Hinton WVIn plus years that I know of he made one claimI took over the property as his executor when he diedI personally went to the office and talked to Regina Eckles and told her I live in WashingtonI was stationed here with the US ArmyI told her I wanted to keep the house going and that I had a property manager to care for the house She told me that we could just leave it in Dad's name Jack R *** Sras long as I paid the premium it would be coveredSo I have beenI rented the house in Aug and they were there until Apr No problemsMy property manager told me there was a leak in the ceiling in Oct so we had a State Farm rep go out and estimate itMy Brother was moving up there in Nov however the weather and his vehicle break down keep him from going so I asked if I could get the insurance changed and have it put in my nameThe Rep from State Farm said it would be easier i
I have been experiencing problems with State Farm's billing department for months and months I need this resolved and only communicate with individuals that are competent and can help me Today,I received a call at work, notifying me that all my rental polices were cancelled! When I asked why, I was told they didn't know, please bear with them while they check We just made a payment about weeks ago I have the receipt right here! She said, she didn't know why by looking at the account, she couldn't figure out why they were being cancelled She would call back tomorrow once she had an answer So, why would you call a customer and say something is cancelled and then not know why? This has happened over and over for the past year or two I have asked so many times to have someone handle my account that is competent and this happens yet again As a customer of yours, I expect better service than this Why interrupt my day at work and tell me something like this? I am tire
Authorized state.farm agent chad atherton quoted one price so me and my wife agreed and paid to start policy
With the first payment there came a rate increase
Agent said it was because underwriting found an accident in my past....yes, through the same company (state farm), so they already knew when the policy was quoted (not estimated) and we agreed based on that figure
This is beside the fact we declared the accident to chad atherton at time of quote
Product_Or_Service: Auto and rv insurance policy
In late January 2018, a friend recommended me to this agent's office for auto insuranceOn the first call, Jocelyn took my information and said she would call me back with a quoteAfter about a week of not hearing from anyone, I called again and she gave me a quoteI signed up that day for auto insurance and informed her that I would do automatic payment of the premium monthlyShe stated she would email me the documents for me to sign and bring inAfter week, I hadn't received any information via mail or emailI called and Jessica said she would resend the emailAgain, nothing after another weeks - not even withdrawal of the initial payment from my accountI called again, was told that I needed to come in and sign an authorization for the automatic paymentI went in and signed and the premium was deducted almost immediately from my accountAfter another weeks of not returning my calls & getting nothing in the mail or via email, I called and was told to come in for a
I canceled my State Farm homeowners policy in April (its renewal date) including written notice to this office of cancellation and have yet to receive my homeowners insurance payment backPayment was made via escrow I have contacted this State Farm office in May and July inquiring about my funds to no avail, only being told ‘it was overlooked’
It has been over four months with no word, no refund of a policy that was canceled at its renewal date
As of today, Aug 11, this policy is still in force and not canceled per my request, as I read it on State Farm’s billing site
I called in on June 20th at 12:15pm to speak with a representative about canceling my state farm policyI had a new policy begin on the 25th and wanted my state farm policy to end on the 24th and not have the next billing cycle taken outThe representative on the phone said everything was taken care of and my policy was canceled and that the bill for July would not be taken outState farm still took out $for July and when I called to get my money back they would only give me $They said there is no record of me calling in and canceling my policy on the 20th of JuneSince I have no proof (except my phone log) that I called in, they will not give me my money backI have been a customer since and they are now stealing my money because one of the representatives did not do their job correctly
They said I would save with them if I switched over to their companyIt was true at first then I had to pay more and more moneyThey told me it was being straighten out but turns out not to be the caseI have gotten extra fees on my car insurance and have to surrender my plates because of thisI have never had any issues with payments or DMV until know
On November 2, 2015, we lost our home, all our possessions and our pets due to a house fire It was a devastating experience And thanks to State Farm, after months, it remains a devastating experienceTheir large loss team (with the exception of *** *** has absolutely no human or professional decency I have been ignored, (extreme lack of communication), lied to, and bullied because I am a womanWhen I brought this issue to the attention of my Large Loss Agent's superiors, I was denied a change in agentsFurthermore, I have not been reimbursed for monthly living expenses, as promised, for over months- even though my detailed expense sheets have been in their hands month after month And, I have not received any status regarding my contents claim which the bulk of it was turned in on April 1st of this year I have been advised, "it is in rotation and perhaps soon:I am being treated worse since I requested a new agentFortunately, at this time, we have * family acquaintance, who is a State Farm Agent in another state and he is trying to intercede for us However, he has not been successful, as of yet If there is no resolution to some claim payments by tomorrow, I will have not choice but to file a Revdex.com complaint and a one with the New Jersey Insurance Commission We have been customers of State Farm for both our home and autos for over years - and this treatment is NOT LIKE A GOOD NEIGHBOR!!! By the way, we had to drop our auto coverage with State Farm, since we had the fire, our rates progressively increased and they dropped our multiline discount My local office didn't care, they told me to pay the bill and hopefully it could be resolved in months or so We canceled our auto coverage and have insurance with Liberty Mutual Also note, that *** *** was removed from our claim without notice or our knowledge
My intention is to get this matter resolved as quickly as possible without playing phone tag or simply hoping everything gets correctedThis should be exceedingly easily to resolveSeveral months ago, I informed State Farm that I no longer had escrow and wanted my insurance bill to be sent to myself and not to DITECHI paid my premium the first week of April 2017, prior to the due dateFor whatever reason, State Farm took it upon itself to REMOVE *** as a loss payee as wellDue to this error, I have now received a threatening letter from *** to put force-placed insurance on my already insured property unless they are faxed a COPY of the collateral insurance policy for my residence, with *** listed as a LOSS PAYEE to the address or fax below:
*** FINANCIAL, LLC
ITS AFFILIATES AND/OR ASSIGNS
P.OBOX
MIAMI, FL 33197-
FAX: 1-866-263-
I want my policy (updated-apparently) and sent to *** IMMEDIATELYProperty is:
*** ***
3*** **
Home insurance premium had become too high Got a much better deal on home and auto policiesOpted not to renew auto policy and called State Farm on June to cancel policy and request a refund for policy that was renewed in April As of today, June, no refund has been issued I doubt State Farm would allow me to pay my premiums two weeks late, and it is ridiculous that they still have not issued a refund on the terminated home owner's insurance policy
To make a long story short, I have been a State Farm customer for years with the same agent The rest of my family has been a customer with the same agent for even longer I had no problems until recently I had a monthly re-occuring payment being taken out using my debit card When my bank finally made the switch over to the chip card, it had escaped my mind to call State Farm to update my card, as they were ALWAYS so good about getting in touch with me in the past (did I mention I had been with them years?!)They NEVER contacted me about my card, even after I contacted the on call service to make a payment once I realized the error On call told me they were unable to help, but they would be contacting my agent and have them call me first thing Monday morning The still did not call I did not receive any letters, emails, phone calls etcI found it a bit convenient that after my policy had been expired for over days, they finally started calling me After speaking with my rep, I was informed that because I had "no coverage" for over days, they would have to re-run all of my information to see if I still qualify for their insuranceMind you, I have not had an accident, ticket, or even been pulled over in over yearsThey ran all of my info while on the phone with me The good news? I still qualified for State Farm auto insurance! The bad news? My monthly insurance premium would be increased by almost 50%! I was paying $89/month and my new rate was quoted at $203/month That is with the year no accident, no ticket discountThey said there was nothing that they could do about it and that it is not like it used to be where they could call their underwriter and explain the situation They told me they "don't care" how long you have been a customer and that if you have "no coverage" for over days that is just what it is I once again explained how long I have been a customer and how disappointed I was and they were not apologetic nor remorsefulI have since found a reputable agency in which my rate is $73/month Win for me!
My advice is to look elsewhere for insurance
My local agents office (David Arce, Madison Heights, MI ) did not add an endorsement to my policy to cover losses from storm drain backup After I reported a claim on 4/(Saturday) I was informed on 4/that I did not have coverage I informed the agent that I did request an endorsement be added to my policy several years ago I was told by the claims adjuster they would investigate and call me backI was told the investigation may take 2-weeks I Instead, they adjuster denied my claim which I was informed by mail, recieved on 4/ My agent left me a voicemail message on 4/indicating they did find my request for the addition endorsement in 1/ I have left messages for my agent on 4/6, 4/and 4/for a return call to discuss my claim I have not recieved a call back at this time My agent informed me in 4/voicemail that information was being forwarded to "State Farm' to get the endorsement added to policy and my claim would be honored On 4/10, the claim
Accident date – 1/18/- Call my insurance company – reported accident and informed them that police were looking for person who hit me as they did not even stop1/24/– Emailed my insurance company to check on status of claimHeather let me know they had still not gotten the police reportHeather also told me via email that they had filed and emailed me claim # for State Farm – Driver’s insurance company
Policy # - xxxxxxxxxx
Claim # - xxxxxxxxx
Number to call to check status - 855-341-1/27/– called State Farm to inquire about claimWas told they had not received police report, I offered to send them a copySent a copy to [email protected] at 10:am eastern time1/31/- Company has not called at all nor sent anyone out to look at my vehicle and I have had to make all contactI was given the run around that you had not received the police report on 1/27/and was given the email address to send it toI sent it and heard nothing1/31/– Received a letter from State Farm dated back to 1/24/Gave claim number and information on how to check on claim1/31/– 6:pm eastern time - I called to check on claim statusAgent I spoke with was Tenisha and she informed me my claim had been denied and that State Farm was going to review it since my police report had finally came in on 1/30/(the one I had sent them on 1/27/17)I asked her how long it would take and she could not give me an answer1/31/– 6:pm eastern time - Tenisha called me back and informed me that State Farm had actually already gotten the police report from my insurance company prior to me sending it in on the 27thI asked her why the claim was still denied in which she told me that it was he said vs she saidI asked if they had even read the police report and asked if she saw were it stated their driver was at faultHer response was, we don't go off of reports, our client said he didn't even know he hit youI asked her if he had told them he heard me honking my horn and flashing my lights at him and she said, yes he did say that but not sure about the lightsShe also said that your client stated that is was a lane road and that I was passing him when he hit me (yet he didn’t even know he hit me according to previous statement)I informed her it was not a lane road at the time of the accident that is was lanes that merged into lane and that I was in the far left lane and their client was in the merging lane2/2/- called back to check on claim again, talked to SueSue was looking at claim and said it was deniedI asked why, she said it was because it was a he said vs she saidI asked her if they saw on police report where it said that Driver of Vehicle was found at fault for improper lane change"She looked at it and then proceeded to Google Maps to look at locationI told her I had pictures and she instructed me to send them to [email protected] also instructed me that it can take up to days to receive my email but once it was received it should go right into my folder since I had put claim number as the subject lineI sent the pictures along with a google maps screen shots of accident location at 4:pm eastern timeSo still nothing and very upset
I have car insurance with Don Johnson State Farm Insurance Old Canton Road, Marietta, GA License #*** Approximately April - May 2, I was contacted by Ana Alvarez, advising me that she can offer me coverage for all of my vehicles at a lower rate than I was currently paying I accepted the offer, and fast forward to August 6, I was involved in a motor vehicle accident that was not my fault I contact State Farm and filed a claim I initially believed that the only damage to my car was to my passenger side mirror Once I took my car to *** *** Chevrolet it was determined that there was more damage than first perceived I contacted State Farms while at the dealership to advise them of what the technician had advised At this point I was advised that this would change my deductible and the amount I would have to pay out of pocket The original amount was 524.00, however, after additional damage was done it increased to $1,000.00,
I conta
I have had insurance with this agency since I learned to driveI also worked for them when I was youngerIn May I purchased a homeowner policy to go on monthly account with my autoHowever due to loss of employment I called to cancel as my landlord took out home owners until I could get on my feetSo I cancelled my homeowner's policyHowever the young man I dealt with did not cancel it as requestedSo they continued to take out funds monthly for homeowners equalling approximately I brought to agent, Ronny Sanders attention and provided informationNow he States I got my monthly account creditedI need that cash to live on and pay other billsThey have not provided me proof of any credit and will not send me the check for itI have called repeatedly and get run aroundPlease help me get my moneyIt is my hard earned cash and I need for living expenses
Thank you
I have been insured with State Farm since with Auto, Home, Life and Business insurance, I recently had a vehicle stolen and Melissa the Adjustor on my claim looked for every way to deny the claim, she has delayed the claim, she has made it so I can not reach a supervisor or another person to discuss my claim, I call and my cell and home numbers automatically route to her voice mail, she has stated that per my policy the car theft is not covered because it was taken by an employee of mine and I gave consent to drive the car, yes true but only for a single week period, not ongoingMelissa claims that consent is a permanent thing and they have the right to drive it for as long as they wish, and will not consider the car stolenPolice considered it stolen, it was recovered by police as a stolen car, destroyed by the party who stole it, and I had to pay myself $impound and towing fees, $to make another key plus travel expenses to travel from Nevada to Utah and retrieve the car and State Farm will not cover the car because I gave consent for a person to drive it, and apparently keep it foreverStay away from this company, I am canceling all my insurance, this is a bad company, with bad adjustors who don't try to help but look for ways to deny
On November 28th I filed a claim with State Farm InsuranceI bought a new Dodge Grand Caravan and I was on my way to pick somebody up and a deer jumped out in front of meI called State Farms towing service and the third party agent called different towing businesses but could not get any body to comeIt was cold and I could not start my van to keep warm because of the damagesI ended up calling to have the police come and call one of their tow facilitiesI was on my own and I had to call an Uber just to get homeI called State Farm the next day to see when they were going to tow my van to the collision center I had choseThey said they would put it in there que and it would be picked up by 1pmThat never happenedI called again Friday to complain and they told me they were sorry and they would escalate the request ant it would be out by 1pm againI received a phone call later from the collision center asking where my van is? The State Farm insurance adjuster was
My complaint is that *** *** increased my premiums illegally, by over 25%He claimed that my increased premiums was due to having an old *** **address on fileThis is not true, I bought my car in February and had a new policy with *** *** State Farms officeI was having problems with the new staff at *** ***s office (I have been with this office and also spoke with ***, but the new office was more abrupt)*** ***s office did updated my address to *** ** *** *** *** *** ***
Due to not liking the different staff at *** ***s office, I switched offices to *** ***I then switched to *** *** in *** **because I was camping out side of *** **and wanted an office close by (in case I lost my debit card)I switched back to ***'s because *** increased my premiums from $111/month to $
Once I switched back, *** increased my premiums by over 25%
*** Claimed this was due to having an old address on fileAN OUT
On 11/12/we filed an accident claim with our insurance company, State Farm The accident was not our fault, someone hit our parked car in a parking lot The woman who hit our car gave us her insurance information, and we paid our $deductible to State Farm so that we could get the car repaired quickly, as was suggested when we made the claim with State Farm We did not want to have a delay in repairing our car We got the car fixed by a repair shop on their list State Farm paid the balance to the repair shop on 11/17/
We waiting weeks to get our $deductible back from State Farm After several calls to the Claim contact Christopher *** (contact info below), he finally informed us that they had not even asked the other insurance company to initiate the payment We have now been in subrogation for months - still waiting to be reimbursed our deductible When we call, he tells us there is nothing they can do He is not empathetic or concerned about us at
My car was damaged by a person with state farm insuranceInstead of doing the right thing and fixing my car properly they are trying to low ball my repair work and tell me to use my insurance to cover the difference when the other driver was at faultI have other repair estimates showing the estimate they have is hundreds of dollars low and they don't want to work with me at all
My father passed away in Oct and he had house insurance with State Farm in Hinton WVIn plus years that I know of he made one claimI took over the property as his executor when he diedI personally went to the office and talked to Regina Eckles and told her I live in WashingtonI was stationed here with the US ArmyI told her I wanted to keep the house going and that I had a property manager to care for the house She told me that we could just leave it in Dad's name Jack R *** Sras long as I paid the premium it would be coveredSo I have beenI rented the house in Aug and they were there until Apr No problemsMy property manager told me there was a leak in the ceiling in Oct so we had a State Farm rep go out and estimate itMy Brother was moving up there in Nov however the weather and his vehicle break down keep him from going so I asked if I could get the insurance changed and have it put in my nameThe Rep from State Farm said it would be easier i
I have been experiencing problems with State Farm's billing department for months and months I need this resolved and only communicate with individuals that are competent and can help me Today,I received a call at work, notifying me that all my rental polices were cancelled! When I asked why, I was told they didn't know, please bear with them while they check We just made a payment about weeks ago I have the receipt right here! She said, she didn't know why by looking at the account, she couldn't figure out why they were being cancelled She would call back tomorrow once she had an answer So, why would you call a customer and say something is cancelled and then not know why? This has happened over and over for the past year or two I have asked so many times to have someone handle my account that is competent and this happens yet again As a customer of yours, I expect better service than this Why interrupt my day at work and tell me something like this? I am tire
Authorized state.farm agent chad atherton quoted one price so me and my wife agreed and paid to start policy
With the first payment there came a rate increase
Agent said it was because underwriting found an accident in my past....yes, through the same company (state farm), so they already knew when the policy was quoted (not estimated) and we agreed based on that figure
This is beside the fact we declared the accident to chad atherton at time of quote
Product_Or_Service: Auto and rv insurance policy
In late January 2018, a friend recommended me to this agent's office for auto insuranceOn the first call, Jocelyn took my information and said she would call me back with a quoteAfter about a week of not hearing from anyone, I called again and she gave me a quoteI signed up that day for auto insurance and informed her that I would do automatic payment of the premium monthlyShe stated she would email me the documents for me to sign and bring inAfter week, I hadn't received any information via mail or emailI called and Jessica said she would resend the emailAgain, nothing after another weeks - not even withdrawal of the initial payment from my accountI called again, was told that I needed to come in and sign an authorization for the automatic paymentI went in and signed and the premium was deducted almost immediately from my accountAfter another weeks of not returning my calls & getting nothing in the mail or via email, I called and was told to come in for a
I canceled my State Farm homeowners policy in April (its renewal date) including written notice to this office of cancellation and have yet to receive my homeowners insurance payment backPayment was made via escrow I have contacted this State Farm office in May and July inquiring about my funds to no avail, only being told ‘it was overlooked’
It has been over four months with no word, no refund of a policy that was canceled at its renewal date
As of today, Aug 11, this policy is still in force and not canceled per my request, as I read it on State Farm’s billing site
I called in on June 20th at 12:15pm to speak with a representative about canceling my state farm policyI had a new policy begin on the 25th and wanted my state farm policy to end on the 24th and not have the next billing cycle taken outThe representative on the phone said everything was taken care of and my policy was canceled and that the bill for July would not be taken outState farm still took out $for July and when I called to get my money back they would only give me $They said there is no record of me calling in and canceling my policy on the 20th of JuneSince I have no proof (except my phone log) that I called in, they will not give me my money backI have been a customer since and they are now stealing my money because one of the representatives did not do their job correctly
They said I would save with them if I switched over to their companyIt was true at first then I had to pay more and more moneyThey told me it was being straighten out but turns out not to be the caseI have gotten extra fees on my car insurance and have to surrender my plates because of thisI have never had any issues with payments or DMV until know
On November 2, 2015, we lost our home, all our possessions and our pets due to a house fire It was a devastating experience And thanks to State Farm, after months, it remains a devastating experienceTheir large loss team (with the exception of *** *** has absolutely no human or professional decency I have been ignored, (extreme lack of communication), lied to, and bullied because I am a womanWhen I brought this issue to the attention of my Large Loss Agent's superiors, I was denied a change in agentsFurthermore, I have not been reimbursed for monthly living expenses, as promised, for over months- even though my detailed expense sheets have been in their hands month after month And, I have not received any status regarding my contents claim which the bulk of it was turned in on April 1st of this year I have been advised, "it is in rotation and perhaps soon:I am being treated worse since I requested a new agentFortunately, at this time, we have * family acquaintance, who is a State Farm Agent in another state and he is trying to intercede for us However, he has not been successful, as of yet If there is no resolution to some claim payments by tomorrow, I will have not choice but to file a Revdex.com complaint and a one with the New Jersey Insurance Commission We have been customers of State Farm for both our home and autos for over years - and this treatment is NOT LIKE A GOOD NEIGHBOR!!! By the way, we had to drop our auto coverage with State Farm, since we had the fire, our rates progressively increased and they dropped our multiline discount My local office didn't care, they told me to pay the bill and hopefully it could be resolved in months or so We canceled our auto coverage and have insurance with Liberty Mutual Also note, that *** *** was removed from our claim without notice or our knowledge
My intention is to get this matter resolved as quickly as possible without playing phone tag or simply hoping everything gets correctedThis should be exceedingly easily to resolveSeveral months ago, I informed State Farm that I no longer had escrow and wanted my insurance bill to be sent to myself and not to DITECHI paid my premium the first week of April 2017, prior to the due dateFor whatever reason, State Farm took it upon itself to REMOVE *** as a loss payee as wellDue to this error, I have now received a threatening letter from *** to put force-placed insurance on my already insured property unless they are faxed a COPY of the collateral insurance policy for my residence, with *** listed as a LOSS PAYEE to the address or fax below:
*** FINANCIAL, LLC
ITS AFFILIATES AND/OR ASSIGNS
P.OBOX
MIAMI, FL 33197-
FAX: 1-866-263-
I want my policy (updated-apparently) and sent to *** IMMEDIATELYProperty is:
*** ***
3*** **
Home insurance premium had become too high Got a much better deal on home and auto policiesOpted not to renew auto policy and called State Farm on June to cancel policy and request a refund for policy that was renewed in April As of today, June, no refund has been issued I doubt State Farm would allow me to pay my premiums two weeks late, and it is ridiculous that they still have not issued a refund on the terminated home owner's insurance policy