Our local office, *** ***, raised our rates recently so we went with different insurance providerState Farm owed us a refund for the remainder of the policy that was left overThis was in October, and it is now DecEvery time I call they say the check has been sent out and to wait to business daysThe check never comes, and so I call and they say the same thing, hence why its been monthsTried calling corporate and they just transfer me non stop to many departmentsNeither of which can help me, and transfer me againToday I'm filing my complaint because once again they promised a check
Now state farm corp is blaming the local office and the local office is blaming corpBy the way anyone at corp level claims they cant give out their full name, very shady, but how are you supposed to hold any one accountable if you cant reference themMade me wonder if they were giving me a real name in the first placeAnother shady thing is *** at corporate, id ***,
I recently bought a house and was inquiring about obtaining home owners insurance from my current insurance agentHer staff told me that my Auto policy had been cancelled january 1, I said that was impossible because I have auto deduct with every bill so this doesn't happenShe said they don't offer that which seems weird because I had All State for years and the gave me a discount for auto pay and called me with any changes made to my insurance planThey claimed they sent bills and called me and they did notI had the same address for yearsThey illegally updated my renters policy without my knowledge to a condo policy(which it is not) and according to them have sent letters to my renters homeMy renters called/email me when I get junk mailThey have never received a letter from State Farm.They said they called I asked for date and time pulled up my Sprint phone records and they did no such thingThey have my email, my cell phone, my work number my home number and
Took money out of my account after I cancelled my insurance and would not put it backVery rude and caused my account to be in the negative and bounced checks
This place has withdrawn more money than my monthly rate is, using the auto pay option This has happened on more than one occasion Their excuse is to blame corporate, and say that a refund is not possible The most recent occurrence was on Feb 26, where they took out $instead of the $ When we spoke, they blamed a typing error (again) and informed me that I am not getting a refund this time either....they want to credit my account But not until I pay this month's bill....which is also higher than $ It is, and They agreed that the number is incorrect, $this month But I still cannot get a refund, for EITHER of the months ....my account will "be credited"...butonly AFTER I pay them more than I owe them AGAIN!???? Nope This is the last straw I cannot afford to pay this extra money right now I cannot afford to lend them money either That's what this feels like....except they didn't ask to borrow....they just took This is wrong
My name is *** *** and I am a customer with Bradford O’Neills St Louis State Farm officeI’ve been a customer since May of this yearI am required through the State of Illinois to carry sr-for yearsWhen I signed up, they failed to send the required paperwork to the state and my license was suspended
My license was reinstated on July 10th only they filed it wrong and my license was again suspend and is still currently suspended since August 13th
The people at the office, Toni, Andrew, Rachel have all promised us that they would take care of it and overnight us the paperwork so my wife could drive me to Springfield Illinois to get license reinstated
Bradford, the State Farm Agent has never called us, never apologized and I can not get to work because these people are not helping usI don’t know what I can do because calling the 1-number falls on deaf ears with State FarmWe’ve even tried switching agents to my wife’s agent but they won’t comply either
Pl
I was traveling to work and was sideswiped by a State Farm policyholderInitially, I thought I was at fault, and accepted responsibility on scene, but the CHP incident report stated that the State Farm policyholder is at faultMy insurance company has been trying to talk to State Farm, but State Farm has not spoken to their insured and is still investigating coverageThis minor damage collision happened on 6/27/2018, it is now 8/12/2018; and there has been no resolutionI would like to get my vehicle fixed, but I would think that State Farm or State Farm's policyholder should be held financially responsible
Good Evening
I have service customers as ***, *** ***, even as a security officer at banks parking garage, front desks hotel and now I am a service advisor for my customerI know how hard it is to service someone
At my current position I am still working with customer I service they as there my family make sure the service is up to there Standard
My company mission is to help people and communities achieve better health
My company vision is ? A leading innovator enabling health communities
My company values is ?
Respect
Integrity
Imagination
Courage
Excellence
Now, for the past year going to years, I work servicing my customer 'I am sorry? I don't call my customer 'customer? I call all my customer 'member? because they are family
I know it may look crazy what I am wording
I love my job just because I work with member my whole life valve around membersYes some are nasty and I had it but at the end of the day they're grateful that
Skip the higher prices and go with cheaper insurance companyPaying a high rate does not mean you will be treated any better! You are a payment and numberNothing more20+ years with State Farm, and they are disputing 1.5% ($79.19) for a total loss my van, and this based off their arbitrary 75% cutoff for vehicle repairs! Refused to even discuss letting me use a local body shop with much cheaper rates! Plus they are counting my deductible in the total cost of the repair! Total repair minus my deductible is under the random 75% chosen by State Farm
Charged a credit card without authorization and will not refund money even though the insurance was not approved They called (Telemarket) and convinced us that they could not only save us money but provide better insurance They were unable to insure us with homeowners insurance but charged for it
I was involved in an accident and the other driver was asked on the scene by an officer if there was any injury and she said noLess than hours later she made a claim without seeing a professional doctor and I was charged for the claimI did not receive any ticket from the officer on the scene yet points was put on my driver license without having a court date or any ticketNeed explanation for type of injury and verification a doctor was seen before the claim was filed and what moving violations required points being put onto my driving license without a ticket being issued
Account_Number: ***
State Farm set up a car rental for meI asked several times if I was covered and they said yesAfter returning the rental car I was billed $State Farm refused to pay their part of the rental
paid for insurance policy for ice cream truck seasonwas pulled over by police to find out no insurance my drivers lic was susened for no insurance tryin to resolve the situation to no availthey keep collecting from my accountand wont refund the moneys
I'd been in CONSTANT phone and email comtact with Maurice Slaughter regarding a Homeowners Insurance Policy and Car InsuranceI NEVER closed on the home because it had been found that an Illegal renovation without zoning permitsMy lender wasn't legally able to allow me to close on the home for this reason Maurice WAS WELL AWARE that there were issues with me closing and yet Statefarm has me in thei system with an $balanceALSO my car insurance premium.has TRIPLED without notice Statefarm has just taken a payment today of from my account when my initial payment was $I called customer service just now for help to try and figure out why my premium has tripled without noticeThis is very inconvenient and caused my account to go into overdraft! My previous plan was agreed upon that payment was due on the 24th of every month so this is definitely a problemI have emails to prove that there were issues with me closing on the home and kept Maurice in the loop every s
My husband passed away on March 5, and I contacted State Farm Bank regarding this and since I was not on the loan they said I could surrender the car I provided the will showing I was the administrator and the death certificate The sent me the paperwork to sign for the car to be surrendered I sent it back on March 20, and they picked the car up days later (ATS Cadillac) Account In April I receive a late payment indicating the loan hasn't been paid I called an told them what happened and that they now have the car They indicated they couldn't talk to mu until I sent the will, I reminded them that I had already did that that is how you were able to take the car I asked for management of course they were out sick they told me his name is "Ryan" and is alias is TEUS This is unacceptable
In March I requested to have my car insurance policy cancelled, I was told in order to cancel the policy, I needed to submit a written request and show proof of my new insurance policyI was told once this was provided, the policy would be cancelled and I would no longer be chargedThe following day I submitted the required information however I noticed State Farm continued to take money from my account, I called them to find out why where they still taking my money and I was given numerous excusesI requested to have a refund because I had provided the information they need to cancel the policy, I was told that it would be mailed out to me, I stated that I did not want a check and would prefer they returned my money back to my checking accountI received an apology and was told the money would be returned to my account within 7- business days, May 13, was the estimated day givenOn 5/13/I noticed the money was not returned to my account.I waited until 5/
I have it set up so this company can withdraw from my account each and every month to pay mine, my wife's and one brother's life insuranceIt has been this way for a number of years, yet here in November I get threatening letters from them to cancel our life insuranceThis despite the fact they can take their payment from my bank account and I have proof on my bank statement they took out of my account for October's and November's paymentTheir reasoning for wanting to cancel our life insurance is they claim they did not get just one payment NovemberLike I already wrote I have proof on my bank statement I made November's payment
Two yeras ago I had a minor accident at a parking lot, me and other driver were backing up and hit each other from the back,so we exchanged insurance information since nothing happened to either car coz the impact was very minor, I decided to not call the other insured’s insurance company, couple days later I receieved a call from an agent from State Farm which is my insurance company, the agent stated that there is a lady contacted State Farm informing us of an accident at a parking lot so I told the agent that nothing happened and if she would like me to send her pictures of both cars to see that nothing had happened,she said yes go ahead and send me the pictures so I hanged up and went ahead trying to send the pictures but before I submit the pictures the agent called me back again saying that there is no need for the pictures I asked her why she said because the other driver doesn’t want to file a claim so I asked her then why she called you at first place she said she just wanted
I had renters and auto insurance with State Farm but I recently bought a brand new car and I needed a little more insurance, insurance that State Farm doesn't offer so I canceled my policy and bought new insurance with another carrierMy new insurance carrier and myself both notified State Farm that I canceled my policyI started my new policy on the same day as my State Farm insurance would have renewed so my insurance would have no lapsState Farm claims they didn't know that I canceled the policy even though my new carrier and myself told them that the policy was canceledThey pulled my money because I had automatic payments and when I called them to find out why the money was pulled since the policy was canceled and informed them that I need my money to be return immediatelyI was informed that they can't expedite my funds being return even if it is their error because there are other people ahead of me that needs money refunded also
State farm is not a good neighborTheir client damaged my vehicle and they did not fix all the damage they're client causedThey low balled the estimate hoping we would just accept the check, we opted to have it repaired, the repairs cost over double the amount they offered us in the checkThey said it was prior damage although it was not and refused to fix the damage caused by their clientI would avoid them as an insurer and pray that you don't have a claim with themI would and will avoid them at all costsSee others reviews online and you'll understand my frustrationI'm not the firstThey won't stay in business with these type of practicesThey make you Jim though a million hours and hours you'll just give up
Our local office, *** ***, raised our rates recently so we went with different insurance providerState Farm owed us a refund for the remainder of the policy that was left overThis was in October, and it is now DecEvery time I call they say the check has been sent out and to wait to business daysThe check never comes, and so I call and they say the same thing, hence why its been monthsTried calling corporate and they just transfer me non stop to many departmentsNeither of which can help me, and transfer me againToday I'm filing my complaint because once again they promised a check
Now state farm corp is blaming the local office and the local office is blaming corpBy the way anyone at corp level claims they cant give out their full name, very shady, but how are you supposed to hold any one accountable if you cant reference themMade me wonder if they were giving me a real name in the first placeAnother shady thing is *** at corporate, id ***,
I recently bought a house and was inquiring about obtaining home owners insurance from my current insurance agentHer staff told me that my Auto policy had been cancelled january 1, I said that was impossible because I have auto deduct with every bill so this doesn't happenShe said they don't offer that which seems weird because I had All State for years and the gave me a discount for auto pay and called me with any changes made to my insurance planThey claimed they sent bills and called me and they did notI had the same address for yearsThey illegally updated my renters policy without my knowledge to a condo policy(which it is not) and according to them have sent letters to my renters homeMy renters called/email me when I get junk mailThey have never received a letter from State Farm.They said they called I asked for date and time pulled up my Sprint phone records and they did no such thingThey have my email, my cell phone, my work number my home number and
Took money out of my account after I cancelled my insurance and would not put it backVery rude and caused my account to be in the negative and bounced checks
This place has withdrawn more money than my monthly rate is, using the auto pay option This has happened on more than one occasion Their excuse is to blame corporate, and say that a refund is not possible The most recent occurrence was on Feb 26, where they took out $instead of the $ When we spoke, they blamed a typing error (again) and informed me that I am not getting a refund this time either....they want to credit my account But not until I pay this month's bill....which is also higher than $ It is, and They agreed that the number is incorrect, $this month But I still cannot get a refund, for EITHER of the months ....my account will "be credited"...butonly AFTER I pay them more than I owe them AGAIN!???? Nope This is the last straw I cannot afford to pay this extra money right now I cannot afford to lend them money either That's what this feels like....except they didn't ask to borrow....they just took This is wrong
My name is *** *** and I am a customer with Bradford O’Neills St Louis State Farm officeI’ve been a customer since May of this yearI am required through the State of Illinois to carry sr-for yearsWhen I signed up, they failed to send the required paperwork to the state and my license was suspended
My license was reinstated on July 10th only they filed it wrong and my license was again suspend and is still currently suspended since August 13th
The people at the office, Toni, Andrew, Rachel have all promised us that they would take care of it and overnight us the paperwork so my wife could drive me to Springfield Illinois to get license reinstated
Bradford, the State Farm Agent has never called us, never apologized and I can not get to work because these people are not helping usI don’t know what I can do because calling the 1-number falls on deaf ears with State FarmWe’ve even tried switching agents to my wife’s agent but they won’t comply either
Pl
I was traveling to work and was sideswiped by a State Farm policyholderInitially, I thought I was at fault, and accepted responsibility on scene, but the CHP incident report stated that the State Farm policyholder is at faultMy insurance company has been trying to talk to State Farm, but State Farm has not spoken to their insured and is still investigating coverageThis minor damage collision happened on 6/27/2018, it is now 8/12/2018; and there has been no resolutionI would like to get my vehicle fixed, but I would think that State Farm or State Farm's policyholder should be held financially responsible
Good Evening
I have service customers as ***, *** ***, even as a security officer at banks parking garage, front desks hotel and now I am a service advisor for my customerI know how hard it is to service someone
At my current position I am still working with customer I service they as there my family make sure the service is up to there Standard
My company mission is to help people and communities achieve better health
My company vision is ? A leading innovator enabling health communities
My company values is ?
Respect
Integrity
Imagination
Courage
Excellence
Now, for the past year going to years, I work servicing my customer 'I am sorry? I don't call my customer 'customer? I call all my customer 'member? because they are family
I know it may look crazy what I am wording
I love my job just because I work with member my whole life valve around membersYes some are nasty and I had it but at the end of the day they're grateful that
Skip the higher prices and go with cheaper insurance companyPaying a high rate does not mean you will be treated any better! You are a payment and numberNothing more20+ years with State Farm, and they are disputing 1.5% ($79.19) for a total loss my van, and this based off their arbitrary 75% cutoff for vehicle repairs! Refused to even discuss letting me use a local body shop with much cheaper rates! Plus they are counting my deductible in the total cost of the repair! Total repair minus my deductible is under the random 75% chosen by State Farm
Charged a credit card without authorization and will not refund money even though the insurance was not approved They called (Telemarket) and convinced us that they could not only save us money but provide better insurance They were unable to insure us with homeowners insurance but charged for it
I was involved in an accident and the other driver was asked on the scene by an officer if there was any injury and she said noLess than hours later she made a claim without seeing a professional doctor and I was charged for the claimI did not receive any ticket from the officer on the scene yet points was put on my driver license without having a court date or any ticketNeed explanation for type of injury and verification a doctor was seen before the claim was filed and what moving violations required points being put onto my driving license without a ticket being issued
Account_Number: ***
I was sold a policy that state farm did not honor
State Farm set up a car rental for meI asked several times if I was covered and they said yesAfter returning the rental car I was billed $State Farm refused to pay their part of the rental
paid for insurance policy for ice cream truck seasonwas pulled over by police to find out no insurance my drivers lic was susened for no insurance tryin to resolve the situation to no availthey keep collecting from my accountand wont refund the moneys
I'd been in CONSTANT phone and email comtact with Maurice Slaughter regarding a Homeowners Insurance Policy and Car InsuranceI NEVER closed on the home because it had been found that an Illegal renovation without zoning permitsMy lender wasn't legally able to allow me to close on the home for this reason Maurice WAS WELL AWARE that there were issues with me closing and yet Statefarm has me in thei system with an $balanceALSO my car insurance premium.has TRIPLED without notice Statefarm has just taken a payment today of from my account when my initial payment was $I called customer service just now for help to try and figure out why my premium has tripled without noticeThis is very inconvenient and caused my account to go into overdraft! My previous plan was agreed upon that payment was due on the 24th of every month so this is definitely a problemI have emails to prove that there were issues with me closing on the home and kept Maurice in the loop every s
My husband passed away on March 5, and I contacted State Farm Bank regarding this and since I was not on the loan they said I could surrender the car I provided the will showing I was the administrator and the death certificate The sent me the paperwork to sign for the car to be surrendered I sent it back on March 20, and they picked the car up days later (ATS Cadillac) Account In April I receive a late payment indicating the loan hasn't been paid I called an told them what happened and that they now have the car They indicated they couldn't talk to mu until I sent the will, I reminded them that I had already did that that is how you were able to take the car I asked for management of course they were out sick they told me his name is "Ryan" and is alias is TEUS This is unacceptable
In March I requested to have my car insurance policy cancelled, I was told in order to cancel the policy, I needed to submit a written request and show proof of my new insurance policyI was told once this was provided, the policy would be cancelled and I would no longer be chargedThe following day I submitted the required information however I noticed State Farm continued to take money from my account, I called them to find out why where they still taking my money and I was given numerous excusesI requested to have a refund because I had provided the information they need to cancel the policy, I was told that it would be mailed out to me, I stated that I did not want a check and would prefer they returned my money back to my checking accountI received an apology and was told the money would be returned to my account within 7- business days, May 13, was the estimated day givenOn 5/13/I noticed the money was not returned to my account.I waited until 5/
I have it set up so this company can withdraw from my account each and every month to pay mine, my wife's and one brother's life insuranceIt has been this way for a number of years, yet here in November I get threatening letters from them to cancel our life insuranceThis despite the fact they can take their payment from my bank account and I have proof on my bank statement they took out of my account for October's and November's paymentTheir reasoning for wanting to cancel our life insurance is they claim they did not get just one payment NovemberLike I already wrote I have proof on my bank statement I made November's payment
Two yeras ago I had a minor accident at a parking lot, me and other driver were backing up and hit each other from the back,so we exchanged insurance information since nothing happened to either car coz the impact was very minor, I decided to not call the other insured’s insurance company, couple days later I receieved a call from an agent from State Farm which is my insurance company, the agent stated that there is a lady contacted State Farm informing us of an accident at a parking lot so I told the agent that nothing happened and if she would like me to send her pictures of both cars to see that nothing had happened,she said yes go ahead and send me the pictures so I hanged up and went ahead trying to send the pictures but before I submit the pictures the agent called me back again saying that there is no need for the pictures I asked her why she said because the other driver doesn’t want to file a claim so I asked her then why she called you at first place she said she just wanted
I had renters and auto insurance with State Farm but I recently bought a brand new car and I needed a little more insurance, insurance that State Farm doesn't offer so I canceled my policy and bought new insurance with another carrierMy new insurance carrier and myself both notified State Farm that I canceled my policyI started my new policy on the same day as my State Farm insurance would have renewed so my insurance would have no lapsState Farm claims they didn't know that I canceled the policy even though my new carrier and myself told them that the policy was canceledThey pulled my money because I had automatic payments and when I called them to find out why the money was pulled since the policy was canceled and informed them that I need my money to be return immediatelyI was informed that they can't expedite my funds being return even if it is their error because there are other people ahead of me that needs money refunded also
State farm is not a good neighborTheir client damaged my vehicle and they did not fix all the damage they're client causedThey low balled the estimate hoping we would just accept the check, we opted to have it repaired, the repairs cost over double the amount they offered us in the checkThey said it was prior damage although it was not and refused to fix the damage caused by their clientI would avoid them as an insurer and pray that you don't have a claim with themI would and will avoid them at all costsSee others reviews online and you'll understand my frustrationI'm not the firstThey won't stay in business with these type of practicesThey make you Jim though a million hours and hours you'll just give up