Re: Drive Safe & Save program I have been signed up with this program for approximately 1/years, and to my knowledge have NEVER received the 5% I was suppose to get for signing up for the program, NOR EVER RECEIVED THE DISCOUNT I'M SUPPOSE TO GET EVERY MONTHS, when my insurance renews I THINK THE PROGRAM IS NOTHING BUT A SCAM, I have contacted my local State Farm office, and REPEATEDLY they keep telling me it is being worked on, but I'm never contacted with the answer, and amount of my discount(s) I've had the car devise in my car providing mileage and driving habits, etc., for over 1/years In addition, my insurance kept going up, even though I've been in NO ACCIDENTS So, I lowered my insurance and online, and *** *** State Farm Insin Denver, and the main State Farm people, don't seem to know what the other is doing For instance, I just paid a bill that is suppose to cover me till March, 2018, then a few days ago I got an online bill for $600+, with c
State Farm has repeatedly contacted me asking me to renew my renters insuranceI have called them multiple times to tell them that I do not want to renew, and I want my policy cancelledI have also sent an e-mail asking for cancellationThey told me that they can't end my policy without me speaking directly to my agent, Stuart NalewaikThey said he would have him call me back, but he didn'tI called Stuart again today (9/20/2018) at 1:31pm CST, and I was told that they are not open right now - and I need to call back during business hoursIt is not a holiday today, and their site lists their weekday hours as Monday through Thursday 9am to 5pmThere is no method provided for me to cancel my policy online, so I am stuck with no way to cancel my policy unless this person calls me backI don't think it's fair for them to keep calling me to ask me to renew when I have no "official" way to tell them that I don't want a policy with them any moreThey are also sending me notices that
My auto insurance policy was cancelled without my knowledgeThe company claims they sent one cancellation notice, which I did not receiveThey did not send any other letters, nor attempt to call (neither the central customer service nor my agent, *** ***)I have spoken to multiple people in the agent's office and the customer service center, and they claim nothing can be doneThey say that because my policy lapsed, a new policy would cost me almost times as much as I had been previously payingI have been a customer with State Farm for years for auto insurance and for homeowner's insurance, and they are completely unwilling to assistI'm also unable to get a comparable rate from another company because of the lapse in my insuranceI was driving without insurance, unknowingly, for monthsThis could have caused serious issues for myself, my child, and for other drivers on the road if an incident had occuredSome understanding from a company I've been doing business wi
I have received unwanted mail solicitations from this business entity at my home address which is not publicly available because I am a law enforcement officialI have not given any company or third-party affiliate my express permission to share my information.This leads me to believe this entity is engaged in data brokering and sharing my information
To whom it may concern,
This is the third complaint on the State Farm agent *** ***.I recently paid my bill for August very early with an electronic check from chase bank check for I recently spoke with office manager Arthur on the issue of my account being paid up and he said it was current.He mentioned an issue that occurred in March and I gave him a reference number that was giving to my Chase banker when he called and he was told the account was current.Reference number*** He also mentioned my rates would remain the same
Last week I received a text message saying my debit card was attempted to be charged for for an August payment when I had already paid the August payment and the bank showed that it was funded.The agent was attempting to double charge me for the month of August after I already mailed the payment early.When asked why my rates changed the lady told me I lost my discount?
I was very angry and called customer service number with st
Back in I called to put insurance on my Acura TL type S and I explained to the state farm agent that the vehicle had a rebuilt title the agent told me that I was unable to put full coverage on the vehicle because it was savage rebuilt title and that I was only able to put liability insurance on it In August of my husband was car jacked and the vehicle was totaled I called state farm and told them about the situation that had happened and asked was they able to help me with a rental the lady than explained to me that I couldn't get a rental through them because the vehicle didn't have full coverage I explained to the agent that I was told I couldn't put full coverage on the vehicle that had a savage rebuilt title come to fine out it wasn't trueI than called the state farm agent Edgar and explain the situation and about the agent that was working there told me I couldn't put full coverage on the vehicle and what she told me it wasn't true so I had to write a letter sent it
I have attached a copy of the body of the email I sent to Mr Richardson’s officeIt details what transpired
Mr Richardson,
In December of 2017, I worked with your employee, Hudson, who gave my husband and I a quote for a life and auto policy with information we provided himHe then purchased us the policy package at an agreed upon amountSeveral days later, we were informed that due to the length of time I’ve had my license, our auto policy would go up by 75%Mind you, before signing us up, your agent already knew I had just gotten my license
Naturally, we opted to cancel which we did on December 18, We were promised a full refund which would come in the form of a check within 7-business daysAs of today, I haven’t received a refund, or heard from your office
I called the State Farm customer service line on Tuesday January 9, and they assured me that I would receive a call from your office at 12pm on Wednesday January I haven’t
I again contacted your
Over a period of a month and half, I received multiple and almost daily letters requesting mileage reporting for one of my vehicles insured by this company This despite my having submitted the mileage to my agent upon the first notification In order to stop this continued and repetitious snail-mail request, I wrote to the issuing office in Tempe Arizona (State Farm @ Marina Heights) asking them to cease and desist I received no response I then wrote to State Farm headquarters in Bloomington again asking them to cease and desist I received no response I then emailed not once, but twice, the State Farm CEO, *** ***, requesting that the onslaught of letters stop I received no response Finally, I called State Farm and spoke to their representative who stated that she would look into the matter and that I would receive a call from someone in the Bakersfield, CA office about this issue There was no follow up from the Bakersfield office While I am fully aware that
State Farm Canceled my home owners insurance for for a claim in last years with no prior claims and the new claim was CLOSED with ZERO Payments made - The CLAIM ended up not being neededNow I Can't get insurance with other companies because they reported thisWhat on earth is going on in this country when people can get insured to rebuild multi million dollar homes in costol regions time and time again and Insurance companies lock out working middle class people (my home is $140K in value) from keeping insurance and potentially my mortgage because of now not being able to get replacement insurance due to how State Farm reported a ZERO payed claimWHERE IS GOVERNMENT REGULATION to protect consumers from these crooked companies
I purchased a renters insurance policy onlineAt the time of purchase I was not given the option to add an interested party to the policyMy landlord is requiring me to add them as an interested party as a condition of the leaseI cannot lease the apartment if I am unable to do thisI have contacted State Farm multiple times to request this, but each time I talk with them they claim they cannot get access to the policy in their systemI find this unbelievable, as they had no problem charging me the premium for the policy
John Mitchell and I were issued a refund check from State Farm (Lane Stermer) was our agent John and I shared a homeThe check was issued May 15, John Mitchell was issued the check and refuses to tell me if he cashed it (forged my signature) I have been calling Lane to get an answer and He has NEVER returned a single call I went to the State Farm office on September 13, to see Lane and try to have this settled I got no where He has yet to tell me the status of the check This issue has been going on for too long I just want my half of the check that should be refunded to me
All they are good at is to run you around, their insured hit my car, he was at fault, been trying to get my claim settled for the past days, each day they will come up with a reason to pay less,
I had collisions and States Farm is showing collisionsI tried to correct it but they keep hanging up on me.( Agent Brain)
I tried to report misinformation to State farm but they kept ignoring me They reported collisions that never happened in my Insurance and I have tried severally to make them remove it but they refusedStating that it does not matter that it will not affect meBut I want it taken out from my record because I want another insurance company.I tried again and Agent Brain kept hanging up on meI need correct information in my History not misinformation that to them does not matter
1st after accepting my appication online, them taking my first month's payment, and them recieving my signed contract from me I get an email from their underwriters saying that they need more information or I'll be canceled.So I called their office and spoke to a Mr*** (sp?), to whom I gave all the information that the underwriters requested, and who advised me that he will "take care of it".Next, I get a letter saying that because they hadn't gotten the info requestedI call up the office and wind up speaking with the same person (24th of August)He says, "I don't know what's going on, I'll contact underwriting and find outI don't see why there would be a problem."I also update my payment information with him and process a payment, because for some reason the auto-pay system hadn't processed my payment.Today (Aug) I get a call at 5:45pm from them (almost a week later I might add), saying that I'm getting canceled because I am "umI guess, you're too much of a risk".When
I have insurance through this agent with State FarmMy vehicle kept getting rock chips on the windshieldSince it was free,I thought that State Farm wanted them repaired to avoid replacing the windshieldI thought I was doing them a favor
I received a letter dated 1/25/from State Farm saying that these were unfavorable claimsI immediately called the Bjornn office and spoke with Joe HolyoakHe assured me that these claims did not count against me and he said I should continue to fix the chips
The next letter I received from State Farm(dated 4/9/18) said that they were canceling my insurance because of these claimsI called the office againMrHolyoak no longer worked there so I spoke with Brea GoodmanShe asked MrBjornn to make an appealI asked for a copy of the appeal and was told that State Farm would not release a copy to meTherefore,I do not know if Mr Bjornn explained that his own employee had misguided meA week later Ms.Goodman told me that State Farm wo
Cancelled my auto policy a week before auto draft which I told it should have been cancelledWas told I would be refunded but have not received it
I cancelled my auto policy on February 23rd and received a call that it was cancelled from my agent on February 25, I then called on March 4th to *** *** office in Denver, CO only to be told that I would just have to wait and seeThey could give me no information whatsoever but said they would look into it I called the following week and asked for an updateThe gentleman on the phone said someone should have called me but obviously they didn't I then asked for their customer service numberI called that same day and spoke with a CSR who then transferred me to someone who could get me a refundState Farm told me I should get my refund in the mail by the following week and if not to call backI called back on March 18th as I have not received my refund only to speak to a customer service agent who just relayed my message
I signed up for insurance around months ago and put cars on the policyI have a boyfriend that lives with me and has insurance with them too, but he is on a separate policyMine has my daughters new car and my KiaHis has his own car on his own policyTwo weeks ago he received a letter from State Farm saying his insurance is being cancelled in weeks because of his driving recordI get one this week saying they are cancelling my policy because of he lives in the same house and he is licensed driver and because of his driving recordTHEY ARE PUNISHING ME BECAUSE MY BOYFRIEND LIVES IN THE SAME HOUSEHOLDI DO NOT RECOMMEND STATE FARM DUE TO THE FACT THEY PUNISH YOU FOR OTHER PEOPLES BAD DRIVING
I would like to know Why Statefarm can check my credit times withen days ? Just because I have multiple cars ??? that is no reason !!!!!! My credit dose not change in 30daysAnd please tell me Why you only check the oldest person on policy , this is DISCRIMINATING when I'm not the principally driver on any of our policy's When you ask the answers are not the same from aggent and the corpoffice I have had Insurance with Statefarm from the time I was yrs old I have vehicle's with them ,so this means they can check it for all 3vehicle's every 6mo WHY ???????? credit does not change that fast !!!!! They should be able to put it on file
The worst experience ever !!!!!
I have been involved in ATTEMPTING to file a multiple home robbery claim with State Farm, that took place in Albuquerque at my brothers homeAs an antique dealer for almost years, his valued collect of art was stolen, not once, but twice, leaving him completely wiped outWe have clear evidence including still and video filming by neighbors who watchedAfter working tirelessly for over months, I have gotten nowhereFiles, photos and receipts have all been emailed and faxed to State Farm, where only an AUTO REPLY has been recievedI've been passed to different claim handlers, none of which have ever followed up with me or any of the witnesses or policeI have tried to contact the Supervisor and only got voicemailNever got a returned call and it's been months !
Run don't walk from this company
Re: Drive Safe & Save program I have been signed up with this program for approximately 1/years, and to my knowledge have NEVER received the 5% I was suppose to get for signing up for the program, NOR EVER RECEIVED THE DISCOUNT I'M SUPPOSE TO GET EVERY MONTHS, when my insurance renews I THINK THE PROGRAM IS NOTHING BUT A SCAM, I have contacted my local State Farm office, and REPEATEDLY they keep telling me it is being worked on, but I'm never contacted with the answer, and amount of my discount(s) I've had the car devise in my car providing mileage and driving habits, etc., for over 1/years In addition, my insurance kept going up, even though I've been in NO ACCIDENTS So, I lowered my insurance and online, and *** *** State Farm Insin Denver, and the main State Farm people, don't seem to know what the other is doing For instance, I just paid a bill that is suppose to cover me till March, 2018, then a few days ago I got an online bill for $600+, with c
State Farm has repeatedly contacted me asking me to renew my renters insuranceI have called them multiple times to tell them that I do not want to renew, and I want my policy cancelledI have also sent an e-mail asking for cancellationThey told me that they can't end my policy without me speaking directly to my agent, Stuart NalewaikThey said he would have him call me back, but he didn'tI called Stuart again today (9/20/2018) at 1:31pm CST, and I was told that they are not open right now - and I need to call back during business hoursIt is not a holiday today, and their site lists their weekday hours as Monday through Thursday 9am to 5pmThere is no method provided for me to cancel my policy online, so I am stuck with no way to cancel my policy unless this person calls me backI don't think it's fair for them to keep calling me to ask me to renew when I have no "official" way to tell them that I don't want a policy with them any moreThey are also sending me notices that
My auto insurance policy was cancelled without my knowledgeThe company claims they sent one cancellation notice, which I did not receiveThey did not send any other letters, nor attempt to call (neither the central customer service nor my agent, *** ***)I have spoken to multiple people in the agent's office and the customer service center, and they claim nothing can be doneThey say that because my policy lapsed, a new policy would cost me almost times as much as I had been previously payingI have been a customer with State Farm for years for auto insurance and for homeowner's insurance, and they are completely unwilling to assistI'm also unable to get a comparable rate from another company because of the lapse in my insuranceI was driving without insurance, unknowingly, for monthsThis could have caused serious issues for myself, my child, and for other drivers on the road if an incident had occuredSome understanding from a company I've been doing business wi
I have received unwanted mail solicitations from this business entity at my home address which is not publicly available because I am a law enforcement officialI have not given any company or third-party affiliate my express permission to share my information.This leads me to believe this entity is engaged in data brokering and sharing my information
To whom it may concern,
This is the third complaint on the State Farm agent *** ***.I recently paid my bill for August very early with an electronic check from chase bank check for I recently spoke with office manager Arthur on the issue of my account being paid up and he said it was current.He mentioned an issue that occurred in March and I gave him a reference number that was giving to my Chase banker when he called and he was told the account was current.Reference number*** He also mentioned my rates would remain the same
Last week I received a text message saying my debit card was attempted to be charged for for an August payment when I had already paid the August payment and the bank showed that it was funded.The agent was attempting to double charge me for the month of August after I already mailed the payment early.When asked why my rates changed the lady told me I lost my discount?
I was very angry and called customer service number with st
Back in I called to put insurance on my Acura TL type S and I explained to the state farm agent that the vehicle had a rebuilt title the agent told me that I was unable to put full coverage on the vehicle because it was savage rebuilt title and that I was only able to put liability insurance on it In August of my husband was car jacked and the vehicle was totaled I called state farm and told them about the situation that had happened and asked was they able to help me with a rental the lady than explained to me that I couldn't get a rental through them because the vehicle didn't have full coverage I explained to the agent that I was told I couldn't put full coverage on the vehicle that had a savage rebuilt title come to fine out it wasn't trueI than called the state farm agent Edgar and explain the situation and about the agent that was working there told me I couldn't put full coverage on the vehicle and what she told me it wasn't true so I had to write a letter sent it
I have attached a copy of the body of the email I sent to Mr Richardson’s officeIt details what transpired
Mr Richardson,
In December of 2017, I worked with your employee, Hudson, who gave my husband and I a quote for a life and auto policy with information we provided himHe then purchased us the policy package at an agreed upon amountSeveral days later, we were informed that due to the length of time I’ve had my license, our auto policy would go up by 75%Mind you, before signing us up, your agent already knew I had just gotten my license
Naturally, we opted to cancel which we did on December 18, We were promised a full refund which would come in the form of a check within 7-business daysAs of today, I haven’t received a refund, or heard from your office
I called the State Farm customer service line on Tuesday January 9, and they assured me that I would receive a call from your office at 12pm on Wednesday January I haven’t
I again contacted your
Over a period of a month and half, I received multiple and almost daily letters requesting mileage reporting for one of my vehicles insured by this company This despite my having submitted the mileage to my agent upon the first notification In order to stop this continued and repetitious snail-mail request, I wrote to the issuing office in Tempe Arizona (State Farm @ Marina Heights) asking them to cease and desist I received no response I then wrote to State Farm headquarters in Bloomington again asking them to cease and desist I received no response I then emailed not once, but twice, the State Farm CEO, *** ***, requesting that the onslaught of letters stop I received no response Finally, I called State Farm and spoke to their representative who stated that she would look into the matter and that I would receive a call from someone in the Bakersfield, CA office about this issue There was no follow up from the Bakersfield office While I am fully aware that
State Farm Canceled my home owners insurance for for a claim in last years with no prior claims and the new claim was CLOSED with ZERO Payments made - The CLAIM ended up not being neededNow I Can't get insurance with other companies because they reported thisWhat on earth is going on in this country when people can get insured to rebuild multi million dollar homes in costol regions time and time again and Insurance companies lock out working middle class people (my home is $140K in value) from keeping insurance and potentially my mortgage because of now not being able to get replacement insurance due to how State Farm reported a ZERO payed claimWHERE IS GOVERNMENT REGULATION to protect consumers from these crooked companies
I purchased a renters insurance policy onlineAt the time of purchase I was not given the option to add an interested party to the policyMy landlord is requiring me to add them as an interested party as a condition of the leaseI cannot lease the apartment if I am unable to do thisI have contacted State Farm multiple times to request this, but each time I talk with them they claim they cannot get access to the policy in their systemI find this unbelievable, as they had no problem charging me the premium for the policy
John Mitchell and I were issued a refund check from State Farm (Lane Stermer) was our agent John and I shared a homeThe check was issued May 15, John Mitchell was issued the check and refuses to tell me if he cashed it (forged my signature) I have been calling Lane to get an answer and He has NEVER returned a single call I went to the State Farm office on September 13, to see Lane and try to have this settled I got no where He has yet to tell me the status of the check This issue has been going on for too long I just want my half of the check that should be refunded to me
All they are good at is to run you around, their insured hit my car, he was at fault, been trying to get my claim settled for the past days, each day they will come up with a reason to pay less,
I had collisions and States Farm is showing collisionsI tried to correct it but they keep hanging up on me.( Agent Brain)
I tried to report misinformation to State farm but they kept ignoring me They reported collisions that never happened in my Insurance and I have tried severally to make them remove it but they refusedStating that it does not matter that it will not affect meBut I want it taken out from my record because I want another insurance company.I tried again and Agent Brain kept hanging up on meI need correct information in my History not misinformation that to them does not matter
1st after accepting my appication online, them taking my first month's payment, and them recieving my signed contract from me I get an email from their underwriters saying that they need more information or I'll be canceled.So I called their office and spoke to a Mr*** (sp?), to whom I gave all the information that the underwriters requested, and who advised me that he will "take care of it".Next, I get a letter saying that because they hadn't gotten the info requestedI call up the office and wind up speaking with the same person (24th of August)He says, "I don't know what's going on, I'll contact underwriting and find outI don't see why there would be a problem."I also update my payment information with him and process a payment, because for some reason the auto-pay system hadn't processed my payment.Today (Aug) I get a call at 5:45pm from them (almost a week later I might add), saying that I'm getting canceled because I am "umI guess, you're too much of a risk".When
I have insurance through this agent with State FarmMy vehicle kept getting rock chips on the windshieldSince it was free,I thought that State Farm wanted them repaired to avoid replacing the windshieldI thought I was doing them a favor
I received a letter dated 1/25/from State Farm saying that these were unfavorable claimsI immediately called the Bjornn office and spoke with Joe HolyoakHe assured me that these claims did not count against me and he said I should continue to fix the chips
The next letter I received from State Farm(dated 4/9/18) said that they were canceling my insurance because of these claimsI called the office againMrHolyoak no longer worked there so I spoke with Brea GoodmanShe asked MrBjornn to make an appealI asked for a copy of the appeal and was told that State Farm would not release a copy to meTherefore,I do not know if Mr Bjornn explained that his own employee had misguided meA week later Ms.Goodman told me that State Farm wo
Amanda M*** is a very nice and professional insurance agentShe's willing to work with her clients and assist them anyway she can
Cancelled my auto policy a week before auto draft which I told it should have been cancelledWas told I would be refunded but have not received it
I cancelled my auto policy on February 23rd and received a call that it was cancelled from my agent on February 25, I then called on March 4th to *** *** office in Denver, CO only to be told that I would just have to wait and seeThey could give me no information whatsoever but said they would look into it I called the following week and asked for an updateThe gentleman on the phone said someone should have called me but obviously they didn't I then asked for their customer service numberI called that same day and spoke with a CSR who then transferred me to someone who could get me a refundState Farm told me I should get my refund in the mail by the following week and if not to call backI called back on March 18th as I have not received my refund only to speak to a customer service agent who just relayed my message
I signed up for insurance around months ago and put cars on the policyI have a boyfriend that lives with me and has insurance with them too, but he is on a separate policyMine has my daughters new car and my KiaHis has his own car on his own policyTwo weeks ago he received a letter from State Farm saying his insurance is being cancelled in weeks because of his driving recordI get one this week saying they are cancelling my policy because of he lives in the same house and he is licensed driver and because of his driving recordTHEY ARE PUNISHING ME BECAUSE MY BOYFRIEND LIVES IN THE SAME HOUSEHOLDI DO NOT RECOMMEND STATE FARM DUE TO THE FACT THEY PUNISH YOU FOR OTHER PEOPLES BAD DRIVING
I would like to know Why Statefarm can check my credit times withen days ? Just because I have multiple cars ??? that is no reason !!!!!! My credit dose not change in 30daysAnd please tell me Why you only check the oldest person on policy , this is DISCRIMINATING when I'm not the principally driver on any of our policy's When you ask the answers are not the same from aggent and the corpoffice I have had Insurance with Statefarm from the time I was yrs old I have vehicle's with them ,so this means they can check it for all 3vehicle's every 6mo WHY ???????? credit does not change that fast !!!!! They should be able to put it on file
The worst experience ever !!!!!
I have been involved in ATTEMPTING to file a multiple home robbery claim with State Farm, that took place in Albuquerque at my brothers homeAs an antique dealer for almost years, his valued collect of art was stolen, not once, but twice, leaving him completely wiped outWe have clear evidence including still and video filming by neighbors who watchedAfter working tirelessly for over months, I have gotten nowhereFiles, photos and receipts have all been emailed and faxed to State Farm, where only an AUTO REPLY has been recievedI've been passed to different claim handlers, none of which have ever followed up with me or any of the witnesses or policeI have tried to contact the Supervisor and only got voicemailNever got a returned call and it's been months !
Run don't walk from this company