My Buena Vida LLC

my credit card and my husbands credit card were charged 19.99, unauthorizedDealt with this company in oct 2017, and out of the blue we both get $$
Contacted this company oct 7, for a charge, did what I was told to do, and no problems, then on March 3, my husbands credit card and my credit card are both charged 19.99, unauthorizedI try and call the number on the website and it says not in service at this time Sent an email this morning 3/9/at 640am, haven't received a response

Horrible customer service relating to charges AFTER cancellationIt also took a week and a half to contact following an inquiry and two random charges when I inquired about canceling the subscriptionIt actually got to the point where I called my bank to block and dispute chargesNot impressed and it is a very tacky way of doing business

I cancelled my subscription and months later this company has charged my credit card $
I ordered a bracelet for my daughter 7-21-and this company automatically signed me up for automatic monthly subscription, when I realized this happened I contact the company to request a cancellation and to also request a refund for one month in which the company has charged a double subscriptionThe refund went through and the forms to cancel this subscription was submitted 12-7-I thought this was done with but recently realized the company charged me $on 3-3-This company doesn't conduct business professionallyI believe they take advantage of consumers

I've been emailing these people for over a week trying to get them to stop charging me $a monthI unsubscribed well before the 15th of the month and they still charged meThe phone number listed for them is out of orderThat's a huge red flagI'm beginning to think theses people are scammersAll I want is acknowledgement from them that I won't ever be charged a monthly "donation" when I've asked to be removed

My year old daughter thought she was buying ONE bracelet in and was enrolled in their subscription program Several months, several charges, no new bracelets E-mailed to complain and cancel subscription Charges stopped, then several bracelets showed up Now it's and a new $has appeared on her card Contacting them AGAIN to reverse the charge Company very hard to contact, very much a scam

Good evening,Recently I was charged with My Buena VidaMore specifically at March 12, However I haven't purchased anything
On March 12, 2018, I was charged an amount of I haven't purchased anything, thus there should be no reason for the chargeHowever, I have purchased in the past and unfortunately they put me in a subscriptionI immediately cancelled my subscription around NovemberI Gmailed them around November, I have evidence, and they assured me that the past charge was due to my subscription and if I had a change of heart I was able to reactivate my accountI haven't been charged since I deactivated my account until March I have gmailed and reached out via twitter and unfortunately no response

I am still being charged after almost two yearsThey already know I want to stop, and I deleted my account with all the information
A year ago I ordered a bracelet online, and that was all I wantedBut then a few months go by and I look at my bank in history and see that they are taking dollars out every month when I didn't sign up for that, I didn't ask for them toSo I went through my account, removed myself from the billing group and deleted my account will all information attatched to itIt's been almost two years since, and this morning I was charged dollars for what I'm not sure but I don't even have an account anymore to see what's happening or to request to be taken off the billing cycle

taking unartourized money from my account
I have had no dealins with this company for a few years, had trouble with them than on march they took out of my accountI tried calling number it has been disconnectedwhy after years they still have my debit number and can take money from my acc as they please

The monthly subscription is unclearOf course people don't read every last line of the terms and conditions and I think this company tries to use that to their advantageUnfortunately I was one of those dummies that did not read it fullyI've ended up with one charge so far and have emailed My Buena Vida and unsubscribed from the "family"We'll see how long this takes

Company charged my credit card for $without permissionNo goods were ordered or received
A bracelet was purchased from this company in 8/ They signed me up for a subscription service Once I found out a month later, I immediately cancelled the service In 3/18, the company charged my credit card for $ No goods were ordered or received I contacted the company via email on 4/ The company replied on 4/20, stating they are sure what happened but will refund the money via a paper check On 5/15/18, I contacted the company again asking for the status of the refund The company replied on the same day that they are still working to resolve the issue No refund or further communication has been received to dateAn easy internet search reveals this company is known for this type of scam

3/6/I noted that my bank account was charged $without my permission by MyBuenaVida.com I contacted the company to ensure that we did not have an active account They replied that we did not have an active account and that this charge occurred in error My biggest fear is how they have my account information on record They assured me that this was a IT issue on their end and I would not be charged any further fees and should expect my refund On 3/15/they finally responded letting me know that their records show the $was charged and then refunded and to let them know if I did not see the amount refunded Again, confused how they have access to bank account from my closed account with this companyOn 4/2/18, I reached out to them again letting them know I have not seen the refund On 4/6/18, they responded that the refund was issued but due to the IT issue it will take a little longer to be fulfilledNow it is 5/2/and I have yet to see my $refunded or a

This company has debited my credit card without authorizationOnce trying to get a refund for months they keep just telling me to be patient
The company debited my credit card without authorizationThey will not refund meThey have said they will send a cheque, they said theyre system was downI have heard it allthey stole my money and refuse to give it back

I have been trying for months to cancel my subscriptionI have "unsubscribed" four times now but keep getting billedNot even sure if I'm getting product I tried to block them charging me but they "forced" payment thru my bank, again after my multiple "unsubscribe" attempts My next solution is to file a criminal complaintI just don't know what else to do to get this to stopThis definitely feels like I am being scammed

I've been a long time customer and subscriber to the My Buena Vida familyI love there products and the nonprofits they support! The info is on their page about subscriptions so clearly no one below bothered to readShipping took a while cause it is handmadeMy favorite is the pineapple bracelet so keep up the good work and please don't change the prices!!!

stay clearI unsubscribed times and still they are billing me I am not happyI am speaking to my creditor on monday and considering it fraudIf I want a product then they should ask before charging my cardIf I wish to donate I should be asked toVery angry

My son's account was charged twice at the rate of without his consent, for a total of $
My son made a purchase for $The order # is XXXXXX
After that purchase, was taken out of his account twice for a total of $
On Feb12, the amount of was taken out and they emailed him and said "his order was sent" and sent him a necklace he didn't order#XXXXXXXXXXXXXXXXXXXXXX
On Feb28, another bracelet was sent that he did not order and $was again taken out of his account#XXXXXXXXXXXXXXXXXXXXXX
We are requesting that the amount of $be put back into his account

I just checked my email to see when I canceled my subscription with this company and the date was 10/4/I am just now being charged $3/6/
I would like my $refundedThis is unacceptable, this company is a scamNo where on there website did I see that once I ordered an item from them that I would continuously be charged monthlyI canceled my subscription on 10/4/and they said that it was canceled and months later I am just now being charged $This is awful and I am beyond angry that there is no number to call and I only can talk to an automated emailI expect my $refund as I have seen everyone else get their refund back, I expect mine as well

This company has been taking money from my son's account since 11/30/I am wanting money back and for them to stop using his account
On 11/my son mad a one time purchase/donation for $They have continued to take money from his account, on 12/they took $and on 12/again $On 1/16/$and then 2/12/another $for a total of $When I saw they took this last one out I started looking and realized they have been doing this, I searched for phone numbers but every number is a non working number, you can get ahold of anyone to speak to a human about the problemWe emailed them on 2/12/trying to unsubscribe and got an email saying sorry to see you go, so we thought we had it covered until we got another chargeI emailed them on 2/28/telling them I was contacting the Revdex.com and a Paula *** emailed me back saying she wanted proof in the form of a screen shot proving he was charged again, I emailed her the proof and now she is not respon

Charging my credit card still after being cancelled
I purchased a bracelet from them back in January they charged my card that month with a $I called and cancelled it the very next day they did refund itApril I get another charge from them of I called but never could get anyoneThey never refunded my cardAgain in June my card has been charged and I can not get in touch with anyoneThis is crazy they let people do this to consumers and they still have jobsI need to get my money back due to having to pay bills

I saw advertisements on social media for a free bracelet and I thought the bracelets looked pretty nice and I like the cause they are raising money forAfter receiving my bracelet in the mail, I loved it! I then sent family members the website to purchase their braceletsA month later, today, I was charged $by My Buena VidaI was not aware that this was a monthly subscription and I would be chargedI saw other people had the same issue, and I have cancelled my membershipI will not shop on this site, nor will my family nowIt seems I have been tricked into this free bracelet and now they have my moneyI would appreciate a refund