My Buena Vida LLC

I see my story here is not unique My daughter signed up for the Black Friday deal for a free bracelet if you paid the shipping ($4.95) We were automatically signed up for a subscription without our knowledge (we obviously didn't read the fine print) We called after the first 'subscription' charge and were told we could cancel but were not given any information on how to do this We sent the company a message on Instagram and thought this was the end of the matter In the mean time we did not receive the bracelet and have been charged a second month of a 'subscription' we thought was cancelledWe also messaged the business again about the bracelet ordered and were given the runaround At this point I went to the business' website and called the customer service number which is only a recording that directs you to the website Is this even a legitimate business because this feels like a scam if I've ever experienced one

Company signed my son up for a monthly donation without his permissionAfter getting refund and canceling they continue to take money out
My son ordered a map from this companyHe used the one time order optionThe map took a month to receive and only after I emailed to ask where it wasThen they took out $from our account.after I questioned this and asked for a refund they sent me a copy of an invoice for his order (which wasn't actually his order) so they refunded and made sure there was no way he would be charged againThe following month they charged his account $againThey refunded again after I contacted hyphen and assured me that they did not have his card number on fileMy bank put a temp block on themAs soon as the block was off they pulled out another $this time when I brought it up to them they said they would issue refund but the IT department was having troubles so they would send a paper checkThis was MarchIt's almost June and no checkWe

Company charged my credit card for $without permissionNo goods were ordered or received
A bracelet was purchased from this company in 8/ They signed me up for a subscription service Once I found out a month later, I immediately cancelled the service In 3/18, the company charged my credit card for $ No goods were ordered or received I contacted the company via email on 4/ The company replied on 4/20, stating they are sure what happened but will refund the money via a paper check On 5/15/18, I contacted the company again asking for the status of the refund The company replied on the same day that they are still working to resolve the issue No refund or further communication has been received to dateAn easy internet search reveals this company is known for this type of scam

My year old daughter thought she was buying ONE bracelet in and was enrolled in their subscription program Several months, several charges, no new bracelets E-mailed to complain and cancel subscription Charges stopped, then several bracelets showed up Now it's and a new $has appeared on her card Contacting them AGAIN to reverse the charge Company very hard to contact, very much a scam

I've been emailing these people for over a week trying to get them to stop charging me $a monthI unsubscribed well before the 15th of the month and they still charged meThe phone number listed for them is out of orderThat's a huge red flagI'm beginning to think theses people are scammersAll I want is acknowledgement from them that I won't ever be charged a monthly "donation" when I've asked to be removed

I cancelled my subscription and months later this company has charged my credit card $
I ordered a bracelet for my daughter 7-21-and this company automatically signed me up for automatic monthly subscription, when I realized this happened I contact the company to request a cancellation and to also request a refund for one month in which the company has charged a double subscriptionThe refund went through and the forms to cancel this subscription was submitted 12-7-I thought this was done with but recently realized the company charged me $on 3-3-This company doesn't conduct business professionallyI believe they take advantage of consumers

taking unartourized money from my account
I have had no dealins with this company for a few years, had trouble with them than on march they took out of my accountI tried calling number it has been disconnectedwhy after years they still have my debit number and can take money from my acc as they please

The monthly subscription is unclearOf course people don't read every last line of the terms and conditions and I think this company tries to use that to their advantageUnfortunately I was one of those dummies that did not read it fullyI've ended up with one charge so far and have emailed My Buena Vida and unsubscribed from the "family"We'll see how long this takes

I am still being charged after almost two yearsThey already know I want to stop, and I deleted my account with all the information
A year ago I ordered a bracelet online, and that was all I wantedBut then a few months go by and I look at my bank in history and see that they are taking dollars out every month when I didn't sign up for that, I didn't ask for them toSo I went through my account, removed myself from the billing group and deleted my account will all information attatched to itIt's been almost two years since, and this morning I was charged dollars for what I'm not sure but I don't even have an account anymore to see what's happening or to request to be taken off the billing cycle

Good evening,Recently I was charged with My Buena VidaMore specifically at March 12, However I haven't purchased anything
On March 12, 2018, I was charged an amount of I haven't purchased anything, thus there should be no reason for the chargeHowever, I have purchased in the past and unfortunately they put me in a subscriptionI immediately cancelled my subscription around NovemberI Gmailed them around November, I have evidence, and they assured me that the past charge was due to my subscription and if I had a change of heart I was able to reactivate my accountI haven't been charged since I deactivated my account until March I have gmailed and reached out via twitter and unfortunately no response

3/6/I noted that my bank account was charged $without my permission by MyBuenaVida.com I contacted the company to ensure that we did not have an active account They replied that we did not have an active account and that this charge occurred in error My biggest fear is how they have my account information on record They assured me that this was a IT issue on their end and I would not be charged any further fees and should expect my refund On 3/15/they finally responded letting me know that their records show the $was charged and then refunded and to let them know if I did not see the amount refunded Again, confused how they have access to bank account from my closed account with this companyOn 4/2/18, I reached out to them again letting them know I have not seen the refund On 4/6/18, they responded that the refund was issued but due to the IT issue it will take a little longer to be fulfilledNow it is 5/2/and I have yet to see my $refunded or a

I have been trying for months to cancel my subscriptionI have "unsubscribed" four times now but keep getting billedNot even sure if I'm getting product I tried to block them charging me but they "forced" payment thru my bank, again after my multiple "unsubscribe" attempts My next solution is to file a criminal complaintI just don't know what else to do to get this to stopThis definitely feels like I am being scammed

I just checked my email to see when I canceled my subscription with this company and the date was 10/4/I am just now being charged $3/6/
I would like my $refundedThis is unacceptable, this company is a scamNo where on there website did I see that once I ordered an item from them that I would continuously be charged monthlyI canceled my subscription on 10/4/and they said that it was canceled and months later I am just now being charged $This is awful and I am beyond angry that there is no number to call and I only can talk to an automated emailI expect my $refund as I have seen everyone else get their refund back, I expect mine as well

stay clearI unsubscribed times and still they are billing me I am not happyI am speaking to my creditor on monday and considering it fraudIf I want a product then they should ask before charging my cardIf I wish to donate I should be asked toVery angry

My son's account was charged twice at the rate of without his consent, for a total of $
My son made a purchase for $The order # is XXXXXX
After that purchase, was taken out of his account twice for a total of $
On Feb12, the amount of was taken out and they emailed him and said "his order was sent" and sent him a necklace he didn't order#XXXXXXXXXXXXXXXXXXXXXX
On Feb28, another bracelet was sent that he did not order and $was again taken out of his account#XXXXXXXXXXXXXXXXXXXXXX
We are requesting that the amount of $be put back into his account

This company has debited my credit card without authorizationOnce trying to get a refund for months they keep just telling me to be patient
The company debited my credit card without authorizationThey will not refund meThey have said they will send a cheque, they said theyre system was downI have heard it allthey stole my money and refuse to give it back

I've been a long time customer and subscriber to the My Buena Vida familyI love there products and the nonprofits they support! The info is on their page about subscriptions so clearly no one below bothered to readShipping took a while cause it is handmadeMy favorite is the pineapple bracelet so keep up the good work and please don't change the prices!!!

My daughter ordered a bracelet and was NOT aware of the subscription service My credit card was billed three times for the original purchase I'm guessing the extra two charges are for the subscription service This company does NOT answer their telephone or respond to email

This company has been taking money from my son's account since 11/30/I am wanting money back and for them to stop using his account
On 11/my son mad a one time purchase/donation for $They have continued to take money from his account, on 12/they took $and on 12/again $On 1/16/$and then 2/12/another $for a total of $When I saw they took this last one out I started looking and realized they have been doing this, I searched for phone numbers but every number is a non working number, you can get ahold of anyone to speak to a human about the problemWe emailed them on 2/12/trying to unsubscribe and got an email saying sorry to see you go, so we thought we had it covered until we got another chargeI emailed them on 2/28/telling them I was contacting the Revdex.com and a Paula *** emailed me back saying she wanted proof in the form of a screen shot proving he was charged again, I emailed her the proof and now she is not respon

There was no warning about the monthly "contributions" that were required to continue at the check outI cancelled weeks ago and request was ignored
I ordered a few items and was not aware of the deal that I was signing up forI then understood that it was possibly my fault so I cancelledI then was charged again weeks later and am told I cannot have a refundThis website is very misleading and seems to be a sort of scamI am not sure that this is even benefiting what it is advertisingI would like my $or $back or I will do my best to know that everyone is aware of this website and how it takes money and can't prove what it is going towards and do not stick to their wordThis company was sneaky in the way they received my "donation", otherwise I would have no reason not to donate for a good causeThis is no longer and accurate good cause