My Buena Vida LLC

Charged for shipping was $
On web site it states minimum shipping orders for domestic delivery is $
No response from Customer Service
Order #XXXXXX$shipping fee for braceletsContacted customer service via email and phone, no responsePurchase date 4/4/Tried contacting them the day of the purchase to question shipping amountVisa card has already been processedTotal cost of bracelets was $plus $shipping

Never dealt with these people or purchased anything from them yet I had a charge for U$on my card two days agoThe phone number on their website is "not in service"Already reported it as fraud and had to cancel my cardI can't believe these people are still allowed to operate with such horrible abusive track record

When you buy a bracelet they make you click an "accept our terms and conditions" checkboxOn the 20th paragraph it says it is a subscription and if you want to ONLY receive your first order you need to cancel right away
This is a scam and this people should be out of business

This company charged my credit card times Twice at and once at for "donations" I never authorized They cannot verify an invoice or order number or whom placed the order They refused to refund the charges
Product_Or_Service: bracelets

This company is a scam and they will not stop charging my credit card after cancellationNo working phone number to contact them
Please be aware that this company is a scamMy daughter easily signed up to receive "free" bracelets each month, without my knowledgeTheir advertisement is intentionally very misleading to young children After I realized what was happening, I called to cancel the subscriptionThey refused to refund me for bracelets that my daughter didnt even receive, but said they would cancel any future shipmentsToday, almost a year later, I have a charge for $from this company on my credit card??? For what?? Their phone number is conveniently not accepting phone calls at this time

Here is my experience with this scam outfitI ordered a bracelet for my daughter online utilizing the big online storeMonths later I noticed multiple unauthorized charges to my credit card accountThis company tricks people into a scam monthly subscriptionTry to call them by phone to find out why they are charging you a monthly fee...good luck! no one is thereSend them an email...you get a standard reply outlining the difficult steps required to "cancel your subscription" This is fraud! Wait...worst part of this whole business is that they tell you that this is to benefit charity! Thank you *** *** but I will make my charitable donations elsewhereJoin in a small claims case anyone???

They charged my card $months after I canceled my account with them
About months ago I ordered a bracelet for my daughter from this companyIn doing so, I unknowingly singed up for monthly charges to my credit cardAfter months they finally quit charging meOn March a charge of $from them appeared on my statementI emailed them and they replied: "Dear ***, I'm not sure what happened, however I looked into your accountIt shows funds deducted and then refundedMy Buena Vida does not save nor is able to store credit card infoYour account is canceledPlease advise if you do not see the money back in your account this weekRegards, Corina." Still no refundThe order # in question is XXXXXXIn their response to my email the request # is XXXXX

This company ropes you into buying their product and after you cancel the monthly subscription, a few months down the road they will charge you again
This company ropes you into buying their product and after you cancel the monthly subscription, a few months down the road they will charge you again with out your authorization!

This company is absolutely disgustingI donate to many charities and that is no excuse for the company to take $of my hard earned money that I save to help out my familyI was completely unaware that I was signing up for a subscription and I have tried to cancel my subscription BEFORE the 15th of the month and I still get chargedIf I do not get refunded my money I will be taking further action

They are cheats praying on young kids My daughter ordered a bracelet from them last year, and all of sudden they started charging The number listed does not go through, but I have submitted a unsubscribe request on their web site I am hoping that their s some humanity left and they will refund my daughter's money

Bought some bracelets for my daughter for ChristmasI ordered them in mid November and didn't receive them till after ChristmasThis only happened after multiple emails were sent to the company expressing our frustrationFinally after receiving the bracelets we tried to cancel our subscriptionAfter this we have been billed times for $and never even received the monthly bracelet like the website statesAll calls to the phone number listed go unansweredWhen I call all I get is a message stating that their mailbox is fullI hope I get this subscription canceledI would never recommend this company to anyone

My daughter purchased a bracelet for $from this websiteShe was signed up for a monthly subscription of $without her knowledgeIn September, she contacted the company to cancel any subscriptionThey have charged her credit card four months in a row despite numerous emails to cancel without anything other than a canned responseHave to believe that this site is a scam

Hi,
I bought one of the Scratch Maps during their special holiday sale, where they sold them for $4.95, and I got charged $to donate to their charityI think the company's mission is good, but I think they should be a little bit more direct with the fact that they will charge your credit card for monthly payments to their charityI am having trouble unsubscribing and would appreciate if the company could help me unsubscribe from their billing list, and as Oscar Odid in his review below, I will also change my review
Thank you very much,
***

They charged my bank account, without my consent, and any purchase made on the day or month they charged me
A charge was made in my bank account, without any purchaseI contacted them, they sent an email saying " due to a technical platform issues, some account were activated in recurring monthly donations" I was told I will a paper checkstill waiting since March
last Friday the told me still working hard to solve the issue and offered me some bracelets
I just want my money back
due to all this incident, I had to cancel my debit card, and of course all debits associated to it, creating an inconvenience making sure all my payments were set up again Waiting since March to get my money backI just got tired

I bought an item in December and they're charging m since then 25$ monthly, including DecemberThey already charged me three times
I bought an item in December and they're charging m since then 25$ monthly, including DecemberThey already charged me three timesI try to cancel it and nobody answered me I just want to be sure that they don't take anymore money and they refund meI've paid with my MasterCard, the purchase was in December 18th and the order number is XXXXXX28th December they took 25$, 11th January again and now 11th Febrauary again

I have been wrongfully charged and would like to be refunded
In November I purchased a bracelet from My Buena Vida and received it around the end of November or beginning of DecemberOnce this purchase was made I was automatically put into their monthly subscription of $This was not disclosed on the purchase page, but that is not my issueI was then charged again in December for the subscription and so upon seeing that I unsubscribed from their website within the first days of December, as it said to do on the siteI received a confirmation email of this unsubscribing but I did receive a product for that charge in the month of DecemberI was not charged January or FebruaryIn March I was charged $on my credit card and about a week later charged an additional $on my debit cardThis is clearly a scam by this businessI also did not receive any products from these random charges

My subscription has been cancelled for over a year now and I recently received a billing of $ I haven't visited or bought anything from the site
I was charged $to my debit card from Buena Vida on March 9, I have not purchases anything for this site in a year and I have not had any problems from the since my cancellation last year, until now

Undisclosed subscriptionOrder placed OVER years ago
I ordered a bracelet from My Buena Vista OVER years ago
Not only did I never receive the item, I never got a response to canceling the order altogether
Now, 4+ years later, I recently received an email saying a $order will be canceled if I don't payI responded that the only order I ever made was years ago, I tried canceling it, and it was NOT $Never got a response
Now in March I suddenly got a $charge on my credit cardThat's when I found out about their "subscription"I NEVER willingly signed up for it; I was NEVER made aware of it
I contacted them about refunding the $and removing me from whatever subscription I was unknowingly added toI have yet to receive a response
I'm currently filing a dispute with my credit card
DO NOT BUY ANYTHING FROM MY BUENA VISTA
It is 100% a scam

Just like everyone else, there is no answer to the phone number listed and the message says to email customer service Once you email customer service to cancel subscription, they acknowledge receipt of email but continue to charge your account In February 2018, they made charges of $within days of each other I think they know their time is short

Merchant is not clear that this will be a subscription after purchase made
After noticing charges from merchantI deciding to read Terms and conditions they are supposed to send an item for each chargeI've only received one item from chargesI want the other charges to be refunded and if possible the last chargePlease let me know where I can send the item in order to be refunded for the last charge