My Buena Vida LLC

this place is horrible ! Save your money ! I have called and emailed trying to cancel for my daughter , but they keep billing ! I finally closed the bank account to keep them out !! Phone numbers have messages doubt they check

Business runs on a "subscription" modelThe only bad part is, they do not tell youYou purchase something from them and you are automatically enrolled, with ZERO prompt, despite what they say, to pay them monthly and receive worthless, over-packaged junkI sincerely doubt that the money that is to be provided to charity even makes it thereIn short, this is a scamDon't buy their junk

My bank account was charged for on March 1, 2018, however I canceled my member on August 24,
My account was charged $on March 1st, 2018, I have not ordered any products from you and have confirmation of canceling my membership on August 24, This is the first charge I have encountered since canceling Why would you all even have my bank information after months I have contacted your customer support times now and send them the cancellation e-mail from August I want a refund as you all stole money out of my account since I have not done any kind of business with your company since August I have asked in all emails for a refund and have been ignored Again I have not done any business with you all nor received any products since August 24, and I have email conformation of that cancellation

I have just experienced the same as many of youMy son ordered a bracelet thinking it was a one-time donationAfter seeing our account getting hit each month, we canceledA year later, my account got hit for $without authorization or receiving any merchandiseI just got that money back by threatening legal actionThis company needs to be shut downCONTACT THE FLORIDA ATTORNEY GENERAL AND FILE A COMPLAINT AT www.myfloridalegal.com I DID! Also, you can follow up with a phone call to the Ayttorney General's Office at XXX-XXX-XXXX and ask for the consumer frauds bureauI am contacting the FTC and reporting this business and urge you to do the sameAlso, I looked up the IRS list of registered charities and did not see their name as an exempt charity so maybe a call to the IRS would be in order?

Continues to bill me even though they have acknowledged in writing that I have requested to cancel my subscription
I was orginally unaware that my initial purchase with My Buena Vida would result in recurring monthly chargesI contacted them via email to cancel my subscription and have a return email from them stating my subscription was cancelled as of January 28, The last charge to my account should have been Jan 10, I was billed yet again on March 12, I have been unable to speak directly to anyone at their company

If I could give Buena Vida LLC zero stars I wouldThis company is complete garbage and I don't believe for a minute that they are donating the profits to charitiesThe bracelets that I received were *** and on top of it, my boyfriend, who was trying to be nice and buy me a Christmas present was over charged and automatically subscribedThis was months agoHe filed and unsubscribed in December and now out of the blue they just charged his card again after they already confirmed that he was unsubscribedSomeone needs to shut this scam downWe are now going to have to cancel his cardThis is so stupid that it has to come to this, and he didn't get any of his money backAll I wanted to do was get a Christmas present from a company that donated to charities to help wildlife, is that too much to ask -_-

I unsubscribed from the monthly billing service but they still charged me
I was billed on March 5th for the monthly subscription service of $ I had made a purchase for a couple of bracelets on August 11th 2017, but I unsubscribed from the automatic subscription that comes with any purchase, nearly immediately after purchasing the bracelets I got a confirmation email stating that I would not be billed for the automatic monthly subscription service I am fine and happy with the bracelets, I am not okay with being billed for a monthly subscription that I immediately cancelled and did not sign up for, especially half a year later

They billed my credit card for the things I never ordered from themI called them and they cancelled my "subscription"Today I found out that they still bill my credit cardFraudsters! Stay away from them

We cancelled our membership with them, and got confirmation we were cancelled, we keep being charged (no product is ever sent w/these new charges)
We cancelled our membership with them, and got confirmation we were cancelled (email copy below), we keep being charged (no product is ever sent w/these new charges) The latest charge was on 3/7/- over one year AFTER our membership was cancelled Though I've tried to reach someone - they keep telling me there are IT problems It is now three months later and they still have not refunded my money for this latest charge - plus there was no product shipped to us for this charge
"Support Team
3/30/
to me
Hi Theresa,
I have made a request to cancel your subscriptionYou will be removed from our Monthly Program within the next hrsYou'll receive a confirmation email
Whenever you want us to re-activate your account, just reach out this way."

The company took a total of $from my debit card and never gave me noticeI asked for a refund and nothing is being done about it
The date that money was taken is March 12, The amount taken is $Back in December of I was charged $for being subscribed to a charity after purchasing bracelets from this websiteI had no idea that I was subscribed and nothing ever came in the mail saying that I was subscribedAfter I got an email thanking me for my donation, I quickly went and successfully unsubscribed to My Buena VidaI thought that would be the end of itTwo months later (now) I check my bank account and it states that I made two seperate purchases of $from My Buena VidaI have no recollection of doing so and I also never got an email about this transactionI immediately emailed the company and nothing has been said back to me yetToday ,March 14, 2018, I called and it turns out that the number on the website is not in serviceTherefore I sent

Terrible customer serviceRefused to contact me after numerous complaints, and after I unsubscribed they continued to charge my bank account! Very disappointed with them overall

This is so badThey trick you into an expensive subscription without your knowledge and pretend that it is for charityTo be frank, which charity would take this money, with the knowledge that it was stolen from people without their awarenessThis is for sure not how charity worksAnd also how bad do you have to be to steal money in the name of charityWhat they are actually doing is making people insecure to donate to people who are really in needIn reality they are harming charity, what is really one of the worst things that you can do in life

AVOID AT ALL COSTSBusiness is shady as ***Extremely deceptive and misleadingSimply purchased a scratch off world map ($item) through an instagram linkThen I get recurring $charge a month after my original purchaseTHERE IS ABSOLUTELY ZERO EXPLANATION OR WARNING when you make a purchase that you are seemingly entering a subscription service as part of your "purchase" for the item you are buyingExtremely deceptive and sketchy tactics which you find out about AFTER you make your purchaseAnd you can't unsubscribe until you minimally make TWO monthly $19.99/month paymentsDo yourself a favor and avoid these bunch of *** Would give stars if I could

I ordered a map for my daughter from this company I take responsibility for not reading the fine print and enrolling in their program BUT, I asked to cancel twice and wasn't cancelled even though I said I was I contacted Discover and asked for a stop payment to this company DO NOT buy anything from them!!!

I ordered a bracelet as a gift moths ago and like many others was unaware of the subscriptionthey charge you for every bracelet that they send youyou are unable to contact them through phone and I don't think they read emailsI attempted to cancel the subscription but the page for doing so is closedI will be discussing this with my credit card company If nothing is taken care of

Being billed monthlyWas never my desire to subscribe
I purchased a map from My Buena Vida on 11/29/for $and was inadvertently subscribed to their "charity" program upon purchasing the mapI have since been billed $on 12/1/17, 12/27/17, 1/13/18, and 2/11/(pending)In early January I sent My Buena Vida an email to be unsubscribed, but it has not happened yet

My daughter also canceled her subscription and received another chargeI just called the credit card company and had My Buena Vida blocked

Never dealt with these people or purchased anything from them yet I had a charge for U$on my card two days agoThe phone number on their website is "not in service"Already reported it as fraud and had to cancel my cardI can't believe these people are still allowed to operate with such horrible abusive track record

My daughter ordered a few bracelets on May We never received the bracelets, yet My Buena Vida charged my credit card We tried calling My Buena Vida times and left three voicemails Nobody returned the calls We also sent an email I did receive a auto notification that My Buena Vida received my email, but nobody contacted us about the missing bracelets I finally called American Express to cancel the charges Unacceptable business practices

My daughter has tried to cancel her subscription for the past three months through their website's "Unsubscribe" process Each time, she receives a message stating that they are "Sad to see her go" and that her subscription has ended However, each of the past three months her credit card has continued to be charged the $fee She has already paid the $charity contribution requirement mentioned in the small print Steer clear of this business!