My Buena Vida LLC

I bought bracelets back in november, apparently by buying products from this company you also sign up for a subscription that you pay forNo where does this company's website tell you that when you are buying productsThis is A SCAMThey have been taking money out of my account for in march and again in MayWhen you supposedly sign up for this subscription you are supposed to be recieving something, I'm not sure what though because I never recieved anything from this company after I bought those bracelets
When I emailed the company to complain I got an automated response saying that I can cancel my subscription any timeThis is ridiculous considering they have already taken money from my account for no reason
Do not buy anything from this company, they have zero customer support and will just steal your money

Beware When purchasing from this business you are enrolled in an automatic subscription We received our initial purchase but noticed they debited our account the next month for $and we did not receive another purchase When we called them we were told we needed to cancel and then wait for our money to be refunded through the accounting dept We were unaware that we had been put on a subscription and if we didn't check our credit card monthly who knows how many months they would have been pocketing money from us

Charged my account without permission
On December 27, 2017, I filed complaint case number XXXXXXXX against this company They did respond to the complaint and refunded the charges which were NOT authorized on 1/9/ Now, months later, they have resumed charging $to my bank account! There have been no interactions with My Buena Vida and they STILL HAVE NO AUTHORIZATION TO CHARGE TO MY ACCOUNT! I will be filing complaints with any and every other source to stop this company from doing business in such an unethical manner We canceled the "membership" that was started from a fraudulent "free gift" my underage son was drawn into immediately after realizing he was suckered by this company They refused to refund I filed the complaint in December and they realized their error and supposedly stopped all future charges They did wait months before beginning to charge again, WITHOUT permission!

So why is when I call no one answers the phone your on a minwait it says nope more like then call again same thing minwait no one asnwers agaiminmore call again...ok now getting madsaid they were going to send me an email to return the chage they did on my account TIMES never received the email...still waiting they dont respond to emails nor do they respond to your call back voicemailswhat kind of shady crap is this...I unsubscribed...swear to god if I get hit again we r going to have some legal issues....btw I need a call back ASAP XXX-XXX-XXXX I want my money back!!!!!

I made a one time purchase and my account has been drafted ever since
I made a purchase for a bracelet for a one time purchase and did not give anyone permission to take any additional monies from my account My account has been continiously being drafted for a purchase each month since then I have requested four times to unsubscribe and I even have screenshots of these request and it has not been stopped I have called two different numbers - X-XXX-XXX-XXXX says that this is not a working number I also called X-XXX-XXX-XXXX and it has a recorded message that says to please contact mybuenavida.com but that site is no help!!

fraudulent charges
This company scams people into continued monthly charges when they purchase an itemI ordered a map and was then continually charged $per month until I was once able to contact some one to cancelAfter cancellation, it stopped for months, then the charges began againYOU are never able to get a working phone number for this business and they only have auto responses to your emailsThey really need to be put out of business

Do not purchase anything from this company! If you do you'll be automatically enrolled into a monthly billing of $for "charitable donations." The problem is, they don't tell you this when you make a purchaseI've made several attempts to unsubscribe from the monthly donation, but they have continued to bill me regardlessI am completely frustrated at this point and am most likely going to have to contact my bank to block any further transactions

My credit card was charged by the company about a week agoI did not make a purchase or authorize any type of payment
I experienced issues with this company first in and 2017, after buying a few bracelets for my daughterI did not receive the bracelets, and contacted the company numerous times (30+ calls and emails)I contacted the Revdex.com and you also had difficulty getting responseI did finally receive a refund from the company, but it was after several frustrating monthsLast week, the company charged my credit card $againI did not make any purchase, or authorize ANY charge by them (I never would do that again), so I emailed them to reverse the chargeAs I suspected, I did not receive any responseI contacted them again, and still have not received a replyI want a refund, obviously, but at this point, it is clear that they do not run a legitimate business, and I'd like to take stronger action against the company, because I do not want them to continue making money

The company has a $charge pending months after I made a purchase with no subscription
I bought a product from them back in late October, early November and March a charge was pending for $in my bank account and the account that it is in, is specifically for monthly billsThe buena Vida charge over-drafted that account and added a $fee to it! I would like the company to reimburse for the overdraft fee and refund the $that they are basically stealing from meI am in no way attached to the company with a subscription nor do I donate to themThey are nothing but a scam and a fraud!

Just like everyone else here, my daughter ordered a bracelet here and ended up subscribed to their monthly feeAfter scouring the website, I can find no details about what the monthly fee would beVery misleading and sneaky companyStay away!

auto signed me up for a monthly charge, I disputed with amex and this company is still charging mesaid "under review" when emailed but charged again
In November I purchased a scratch off map and then started getting charges shortly there after every 3-weeks for another $ I disputed it with amex and sent Buena Vida an emailThey responded with "under review" to cancel the subscription I never knew or requested to have ongoing automatic purchases Even after it has been disputed with Amex they have charged me again a few times Today was the last charge I have received items in the mail that I never ordered that are junk and I never asked for them There is no way to call them either because their phone number doesn't work

We have unsubscribed from this site multiple times but they keep going in and taking money out of my son's account
My son ordered a scratch off map from My Buena Vida on Nov 7, for which he paid He did not order any other itemsHe is Apparently when you place an order the default setting on their website subscribes you to a monthly donationThe company quickly went in and made withdrawals for $out of my son's account on 11/16/17, 12/4/17, 1/2/18, 2/15/and 3/13/The total of these withdrawals comes to $When we discovered this, we immediately went to the website and unsubscribed in early Feb but they still went in and helped themselves to another $on 2/15/ They did make one refund of $on 2/22/after we emailed them a complaint and in the email it indicates that we are unsubscribedFor some bizarre, unknown, sneaky reason My Buena Vida initiated a withdrawal from my son's account again on 3/13/We again went on the website and

Ordered bracelets and no issues with billing in September but March were charged twice for on same day
Ordered bracelets September 28, and were no billing issues and received bracelets and we unsubscribed to the serviceFast forward to March 12, and two charges for appear on my bank billing statementBetween September and March we had unsubscribed to the subscription however never received a confirmation e-mail as suchAttempts to contact this business have been unsuccessfulThese charges were made to our debit card which has since been cancelled to prevent any further billing from this company

I was charged $on two separate occasions after being unsubscribed to Buena Vida's monthly services
I have been charged $to my account twice this weekI unsubscribed from the monthly service months ago and have not made a purchase since then I was charged $on 3/11/and on 3/13/to my debit card without noticeI cannot contact the company by email or phoneI had to resort to canceling my debit card to avoid being charged again

My Buena Vida is a scam!!!
I was subscribed with My Buena Vida for monthsI canceled my subscription and the representative was clear that it was canceledmonths after my cancelation, I received a $charge from my card which came out of nowhere because I'd already canceled months agoI sent multiple emails and tried calling but the number is unavailableI'm not sure what to do to get my refund back because this is definitely a scam

I unsubscribed and cancelled my service in October of I was just charged a fee of months later and was not notified nor did I authorize
I did use their bracelet service for my son but then cancelled them because he no longer wanted themAfter several attempts I was successful, I have the email from October 17, which states they are sorry to see me go but that my service has been cancelledSo please explain who gave them the right to charge my account without my consent or knowledge months laterI want it fixed immediatelyI have contacted them via email explaining that my money was to be refunded immediately or I will seek legal helpThis is absolutely uncalled forDo not use this service, I have never had such an issue to cancel or unsubscribe from any service everMy information is to be deleted immediately from this company and I never want to be contacted by this company again

My son ordered a braclet before Christmas and never received it We were also "unaware" he was signing up for a "subscription" and my credit card was charged extra times No one answers the phone when you try to call them at and the voice mail is full I also will be contacting my credit card company today The subscription part is a total scam Buyers beware***

At my teen daughter's request, I purchased two bracelets from My Buena Vida not realizing it was a subscription/monthly serviceWhen I was charged the next month, I emailed (there was no phone number on the site) and they cancelled my subscription and refunded my moneyThat was months ago and I have now been charged again a flat $I have emailed them timesWhen I called the number that was on my old cancellation confirmation (I keep all those emails), the number was not in serviceNow I have to cancel my debit card which is attached to a lot of accounts, and get a new one then go through the process of changing all my accountsThis company is a total scam

Unknowingly being billedUnsubscribedStill being billed
I saw and ad for free bracelets just pay shipping I checked it out and decided to order a fewI loved what I recieved and was happy with my purchase which happened on October for $for shipping as advertised the order # for my shipment #XXXXXAs im going through my bank statements I see I have been billed $days later on 10/30/A month goes by and on 11/30/billed for another $I was very upset to see these charges and being unknowingly subscribed for a monthly paymentAlso I should add even after the first bogus payments I didn't even receive any bracelets or anything from the company just charging my card for the sake of taking my moneyWell I immediately unsubscribed and recieved the 'sad to see you go email'I assumed it had worked but to my surprise on 12/29/another charge for $I unsubscribed again going through the same process and receiving the same treatmentLo and beho

Billing my debit card after I cancelled the subscription
I ordered bracelets on Oct and Nov They billed me in Nov and I called and spoke to a rep and advised that I wanted to cancel my subscriptionI received an email on Nov that my subscription has been cancelledOn March my card was billed twice $which is a total of $ I tried to call the number on March but the number is disconnected! I am very upset because I have an email stating that my service would be cancelled yet my card has be charged I am a single mother of three children and I do not have money for someone to just take from meHow is what this company do is legal This is this address that was listed on the shipping order *** ** XXXXX
UNITED STATES This was my tracking number when I placed the order in Oct ***Can you please help me! This company is a SCAM!