National Funding Inc

Roman">We are writing in response to the consumer's
complaint of *** ***
Thank you for bringing this matter to our
attention
*** ***’s business was prequalified for
our membership card based on the business information provided to us by *** *** ***
We apologize for any concerns that our
marketing piece may have caused Mr***, and we appreciate the opportunity
to address themWe will ensure * * * *** *** *** and the name
*** *** are removed from our system
Thank you
National Funding, Inc

We are writing in response to the consumer's complaint of *** *** Thank you for bringing this matter to our attentionMr*** received a membership card in the mail, not a credit card. While there are design similarities, the differences between what we mail and a credit card
are significant: The National Funding marketing piece contains no association logo (***, ***, etc.), and there is neither a magnetic strip nor a signature strip on the back of this card. Furthermore, the card specifically states that it is a ‘membership card, not a credit card.’ The package is designed to gain interest in our financing services, and is a commonly used format in the financial services industry***’s business was prequalified for our membership card based on the business information provided to us by *** *** ***. To activate the account, additional information would have been required from his company. We also check additional business sources, such as the Secretary of StateWe apologize for any concerns that our marketing piece may have caused Mr*** and we appreciate the opportunity to address themWe will ensure *** *** is removed from our system Thank you National Funding, Inc

Roman">We are writing in response to the consumer's
complaint of *** ***Thank you for bringing this matter to our
attention
We apologize for any concerns that our
marketing piece may have caused Ms*** and we appreciate the opportunity
to address themWe will ensure *** *** is removed from our system, and
will not be contacted in the future
Thank you
National Funding, Inc

Good Morning,I have reviewed through the notes in the accountThe last communication with the rep was late Friday afternoonWe sent out an application to the customer to complete the information needed to discuss the loan and it was declined by the customerOur rep made several phone calls to the
customer which all have gone straight to voicemailWe are unable to review this customer for approval without all necessary information*** was out of the office sick Monday and TuesdayIf the customer would like to complete the application and reach out to *** then he can discuss the options that we are able to provide for the company regarding a loan. Thank youNational Funding, Inc

Good Morning,I have gone over this contract with *** as well as his managerDue to an issue with the private party the customer selected and the way the private party wanted to be paid we were unable to pay them directly for the truck financedThe customer chose to continue with this truck and
pay the private party out of pocketOnce this happened we were unable to finance the tax for the customerWe let him know and sent him an addendum to lower the paymentDue to the inconvenience we waived the documentation fee on the contractThe customer signed the addendum and sent it back with the lower payment to proceed with the contractIn the adjustment of the payment the payback was not increased when the payment was loweredWe require a site inspection to protect the customer as well as us and confirm the equipment on the paperwork is the actual equipment we are financing as well as verify the Vin# on the equipmentIn an attempt to aid the customer we would be willing to waive the customer documentation fee on his second transaction if he is still looking to complete financing for the additional equipment. Thank youNational Funding, Inc

We are responding to the consumer's complaint of *** ***Thank you for bringing this matter to our attentionWe receive our business information from *** *** ***, and are looking into how we pull our marketing
listsWe encourage Ms*** to contact *** *** *** regarding her business' information at ###-###-####Ms*** has been removed from our marketing lists, though total removal may take 60-daysAfter this time Ms*** will not receive any more mailWe apologize for any inconvenience our mailing may have caused and appreciate the opportunity to address this issueThank you,
National Funding, Inc

The customer and I are attempting to work through this situation right nowThe customer is still liable for the agreement and he is aware
Thank you
National Funding

Roman">We are writing in response to the consumer's
complaint of *** ***
Thank you for bringing this matter to our
attention
Mr*** received a membership card in the
mail, not a credit card. The mailing of unsolicited credit and debit
cards is an illegal practice National Funding has never sent such an
offer. While there are design similarities, the differences between what
we mail and a credit card are significant: The National Funding marketing
piece contains no association logo (***, ***, etc.), and there is
neither a magnetic strip nor a signature strip on the back of this card.
Furthermore, the card specifically states that it is a ‘membership card, not a
credit card.’ The package is designed to gain interest in our financing
services, and is a commonly used format in the financial services industry
***’s business was prequalified for our
membership card based on the business information provided to us by *** *** ***. To activate the account, additional information would
have been required from *** *** *** ***. We also check additional
business sources, such as the Secretary of State
We apologize for any concerns that our
marketing piece may have caused Mr*** and we appreciate the opportunity to
address themWe will ensure *** *** *** ***is removed from our system
Thank you
National Funding, Inc

Good Morning,
I have gone through Mr***s accountWhen reviewing all of the information that was submitted to approve the transaction there was a couple questions regarding information that was contained in the bank statements providedAs a quality control measure the next step in
our process is to request the login and password to upload the bank statements directly from the bank to verify the information providedWhen we request this information we always recommend to the customer to change the password after we have uploaded the statements to insure that they are the only ones that have further access after the permitted time.We apologize for any inconvenience that this may cause but again as a quality control measure this is the next step that we must take to insure that we have all accurate information when making an extension of creditPlease let me know if there is any additional information that we can provide
Thank you
National Funding

National funding came through when we needed them the most It was a scary time for our business, but they helped get us the funding to see the light at the end of the tunnel We had a great experience

I have reviewed the customers response and there are no additional details includedWe have removed the customer from our system
Thank you
National Funding

Good Morning,We ask for 60-days regarding marketing pieces since there may be pieces that are with our mail house that have not been sent out or ones that are already in the mail and we are unable to stop themWe have removed this customer from our database so he should not receive anything further after the aforementioned time Thank youNational Funding, Inc

Good Afternoon,
I have reviewed through the account and the docs signed and have spoken with *** regarding the transactionWe were able to secure an approval through *** *** Leasing for this customer and are required to do a Fair Market Value lease in the
state of ***As with all leases, you are required to pay out the term of payments plus any purchase option if you choose to keep the equipmentLeases are not like loans where you forgo interested if you chose to payoff earlyThis lease was for the specified term chosen by the customer of months.We apologize for any confusion the customer may have had but I can forward them a copy of the agreement and indicate where it talks about the purchase option and the requirement to pay the stream of paymentsThank youNational Funding

You have no drop down option for asking the fraudulent materials to be correctedtherefore there is nothing I can ask you to do to repair the problem. they are engaging in advertising

We are writing in response to the consumer's
complaint of *** ***.">
Thank you for bringing this matter to our
attention
Mr*** received a membership card
in the mail, not a credit card. As the complaint suggests, mailing of
unsolicited credit and debit cards is an illegal practice National
Funding has never sent such an offer. While there are design similarities,
the differences between what we mail and a credit card are significant:
The National Funding marketing piece contains no association logo (Visa,
Mastercard, etc.), and there is neither a magnetic strip nor a signature strip
on the back of this card. Furthermore, the card specifically states that
it is a ‘membership card, not a credit card.’ The package is designed to
gain interest in our financing services, and is a commonly used format in the
financial services industry
Barry’s business was prequalified
for our membership card based on the business information provided to us by Dun
and Bradstreet. To activate the account, additional information
would have been required from *** *** Nursery LLC. We also check
additional business sources, such as the Secretary of State
We apologize for any concerns that our
marketing piece may have caused Mr. *** and we appreciate the
opportunity to address themWe will ensure Barry *** is removed from our
system
Thank you
National Funding, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I would recommend National funding they worked really hard for meGood experiance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This quote and the attached document. "This is not a rent to own agreement."
Regards,
*** ***

Roman">We are writing in response to the consumer's
complaint of *** ***Thank you for bringing this matter to our
attention
Mr***’s company and *** *** were
removed from our mailing list on August 31, at 10:AMMr***’s
company has not been mailed since that timeWe have not located any duplicate
recordsIf Mr*** is still receiving mail, we encourage him to call us
directly so that we may locate the record that is still being mailed and remove
himWe apologize for any inconvenience and appreciate the opportunity to
address Mr***’s concerns
Thank you,
National Funding, Inc

We are writing in response to the consumer's
complaint of *** ***.">
Thank you for bringing this matter to our
attention
National Funding has mailed Ms*** a formal
letter as of February 10, 2014, and will no longer be contacted nor have her
information used, sold, or rented
Thank you,
National Funding, Inc