Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your follcomplaint filed by Ms*** concerning her recent order I’ve reviewed our records and show a refund was processed to the account on August 27th, We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***)
Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed our records and as of August 10th, we’ve processed a free reprint of the order While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within week of shipment We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
June 16, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** * *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize the shirt was too big
Unfortunately we were unable to locate the order with the information providedWe’ve emailed Ms*** requesting additional information so we can proceed with the claimOnce we receive a response, we’ll work directly with Ms*** to resolve her concerns We value Ms*** as a customer and appreciate the opportunity to answer the complaint Sincerely, Valerie T*** Customer Service Manager
July 11, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning copyright infringement TeeChip is a user-generated content
serviceThe products available on TeeChip are designed, promoted, and offered for sale by users of our site, not by TeeChip itselfTeeChip respects the rights of IP owners and requires that its users do the same. TeeChip utilizes a combination of multiple measures to prevent intellectual property infringement, including requiring all users to certify that each item they upload to TeeChip is non-infringing; expeditiously removing infringing content we are notified about; and terminating the accounts of repeat infringers. I’ve reviewed our records and show the campaign was removed on July 7th We value Ms*** as a customer and appreciate the opportunity to answer the complaint Sincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***)
Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed our records and as of January 8th, a refund was processed to the account in the amount of $ We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.After reading the response by Teechip I checked to see if the following measures are being implemented about infringement and they are notThe following sellers are still using our companyies copyrighted imagesAlso the following have not been "removed" they are just under review and still available for purchase.***
***The lineman on the pole is owned by *** *** and is NOT TO BE COPIED!!!!! Any image that infringes that needs to be removedYou can see all of the images that is owned by *** *** at ***.com These items need to be removed!!
Regards,
*** ***
July 21, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderA
claim was filed for the customer on July 5th, and July 13th, Our claims rep has reached out to the Ms*** offering a free reprint for the orderAt this time, we are waiting for a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
June 14, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received you complaint filed by Mr*** concerning his recent order I apologize the wrong item was
receivedWe’ve processed a new order to ship a replacement shirtThe confirmation number for the new order is ***The replacement shirt should ship within business days We value Mr*** as a customer and appreciate the opportunity to answer the complaint Sincerely, Valerie T*** Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Thank you for helping me rectify this issueI will mark this solved once I have been mailed the product, or once I have been issued a full refund.In the meantime, I appreciate the company's partial refund and look forward to a full resolution
Regards,
*** ***
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed
our records and show we sent an email on November 21st requesting photos of the defectWe had not received a responseI follmessage was sent December 4, At this time we are currently awaiting a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed our
records and show we processed a free reprint of the phone case on 7/31/The new order number is ***Please allow business days for the replacement item to shipWe value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderWe’ve processed a free reprint
of the orderThe new order number is ***While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within week of shipmentWe value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderWe sent an email
December 15, requesting a photo of the leggingsAt this time we are currently awaiting a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowI have attached pictures of the back of the item received and the advertised back of the itemIt makes no sense to add a default last name to my item or any item at thatI was never given the option to add a different name to the itemWaste of moneyFurther I had several correspondence with the company and offered to send the item back but they refuse eventhough this is not the item I ordered
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***i have accept there responses. Thank you for your help
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I asked for a full refund for the reasons stated on the original complaint, and I insist that my request be granted because the company did not address or even remedy themI don't want a new product even it is free of charge, because I know now that once the package arrives at Brazil, DHL delivers it to the local postal service (***), and there is no further tracking available because DHL registered it as postal correspondence, and that is wrongDHL's tracking website informs that the package arrived in my country by Nov28th, and it is now Dec14th, two full weeks laterIf I count it from the original shipment date, the 2-weeks estimated delivery time is overdueSince I live in a major city, I should have gotten at least a notification by mail that the package arrived and is somewhere going through Customs, and there is none.Anyway, if I don't hear from the company about making arrangements for a full refund, I will contact the local bank and ask them to cancel the credit card charge, because Brazilian consumer law allows me to do that if the service or product provider does not fulfill it. I will of course return the package IF and WHEN it gets here, provided that the company pays for returning it.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your follcomplaint filed by Ms*** concerning her recent order I’ve reviewed our records and show a refund was processed to the account on August 27th, We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***)
Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed our records and as of August 10th, we’ve processed a free reprint of the order While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within week of shipment We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
June 16, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** * *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize the shirt was too big
Unfortunately we were unable to locate the order with the information providedWe’ve emailed Ms*** requesting additional information so we can proceed with the claimOnce we receive a response, we’ll work directly with Ms*** to resolve her concerns We value Ms*** as a customer and appreciate the opportunity to answer the complaint Sincerely, Valerie T*** Customer Service Manager
July 11, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning copyright infringement TeeChip is a user-generated content
serviceThe products available on TeeChip are designed, promoted, and offered for sale by users of our site, not by TeeChip itselfTeeChip respects the rights of IP owners and requires that its users do the same. TeeChip utilizes a combination of multiple measures to prevent intellectual property infringement, including requiring all users to certify that each item they upload to TeeChip is non-infringing; expeditiously removing infringing content we are notified about; and terminating the accounts of repeat infringers. I’ve reviewed our records and show the campaign was removed on July 7th We value Ms*** as a customer and appreciate the opportunity to answer the complaint Sincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***)
Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed our records and as of January 8th, a refund was processed to the account in the amount of $ We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.After reading the response by Teechip I checked to see if the following measures are being implemented about infringement and they are notThe following sellers are still using our companyies copyrighted imagesAlso the following have not been "removed" they are just under review and still available for purchase.***
***The lineman on the pole is owned by *** *** and is NOT TO BE COPIED!!!!! Any image that infringes that needs to be removedYou can see all of the images that is owned by *** *** at ***.com These items need to be removed!!
Regards,
*** ***
July 21, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderA
claim was filed for the customer on July 5th, and July 13th, Our claims rep has reached out to the Ms*** offering a free reprint for the orderAt this time, we are waiting for a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
June 14, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received you complaint filed by Mr*** concerning his recent order I apologize the wrong item was
receivedWe’ve processed a new order to ship a replacement shirtThe confirmation number for the new order is ***The replacement shirt should ship within business days We value Mr*** as a customer and appreciate the opportunity to answer the complaint Sincerely, Valerie T*** Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Thank you for helping me rectify this issueI will mark this solved once I have been mailed the product, or once I have been issued a full refund.In the meantime, I appreciate the company's partial refund and look forward to a full resolution
Regards,
*** ***
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed
our records and show we sent an email on November 21st requesting photos of the defectWe had not received a responseI follmessage was sent December 4, At this time we are currently awaiting a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed our
records and show we processed a free reprint of the phone case on 7/31/The new order number is ***Please allow business days for the replacement item to shipWe value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderWe’ve processed a free reprint
of the orderThe new order number is ***While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within week of shipmentWe value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderWe sent an email
December 15, requesting a photo of the leggingsAt this time we are currently awaiting a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowI have attached pictures of the back of the item received and the advertised back of the itemIt makes no sense to add a default last name to my item or any item at thatI was never given the option to add a different name to the itemWaste of moneyFurther I had several correspondence with the company and offered to send the item back but they refuse eventhough this is not the item I ordered
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***i have accept there responses. Thank you for your help
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I asked for a full refund for the reasons stated on the original complaint, and I insist that my request be granted because the company did not address or even remedy themI don't want a new product even it is free of charge, because I know now that once the package arrives at Brazil, DHL delivers it to the local postal service (***), and there is no further tracking available because DHL registered it as postal correspondence, and that is wrongDHL's tracking website informs that the package arrived in my country by Nov28th, and it is now Dec14th, two full weeks laterIf I count it from the original shipment date, the 2-weeks estimated delivery time is overdueSince I live in a major city, I should have gotten at least a notification by mail that the package arrived and is somewhere going through Customs, and there is none.Anyway, if I don't hear from the company about making arrangements for a full refund, I will contact the local bank and ask them to cancel the credit card charge, because Brazilian consumer law allows me to do that if the service or product provider does not fulfill it. I will of course return the package IF and WHEN it gets here, provided that the company pays for returning it.
Regards,
*** ***