[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We have processed a 100% refund for your both orders in the amount of $46.94. Please allow 7 – 10 business days for the credit to reflect on your statement. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve processed a refund to the...
account in the amount of $27.94. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. I’ve reviewed the...
campaign and show both regular mugs and coloring changing mugs are available for purchase. Regular mugs have a description of Mug, while coloring changing mugs have a description of Color Changing Mug. Our records indicate the order was placed for a color changing mug as shown in the confirmation email. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. I’ve processed a refund to the account in the amount of $28.94. Please allow 7 – 10 business days for the credit to appear on their PayPal account. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. I’ve reviewed our records and show the order was delivered on August 7th 2017. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
July 20, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. I see the order...
contains a poster. Unfortunately, we are unable to make modifications as all poster orders are finalized when the order is placed and sent immediately to print. We apologize for any frustration this may cause. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve processed a...
free reprint of the order. Please allow 7 – 14 days for the order to ship out. Your reprint order number is [redacted]. While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within 1 week of shipment. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
July 21, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We sent...
an email on July 21st, 2017 requesting the first and last name used to place the order, email address, or the Transaction Id. At this time we are currently awaiting a response. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
July 3, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were...
issues with the order. We’ve processed a reprint of the order. Please allow 14 business days for the replacement merchandise to ship. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1[redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your follow-up complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. I’ve reviewed our records and as of November 28th a refund was processed to the account in the amount of $27.94. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. I’ve reviewed our records and show the product received matches the original campaign. We also show the order was placed 12/25/2017 with expedited shipping. The tracking number for the order is [redacted]. Based off the tracking number, I show the merchandise was delivered 12/29/2017. If Mr. [redacted] feels the merchandise is defective, we would recommend he open a claim and include a photo of the product he received. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your follow-up complaint filed by Mr. [redacted] concerning his recent order. We’ve processed a free reprint of his order. The new order number is [redacted]. While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within 1 week of shipment. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
June 15, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize she...
hasn’t received her order. International shipments are required to go through customs. Sometimes this can cause a delay in receiving the merchandise. Given the length of time that has passed since the order was shipped, we have requested a reprint of the order. The new order should ship within 14 business days. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve processed a...
reprint of the order in an XL size as requested. The new order number is [redacted]. Please allow 14 business days for the replacement item to ship. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. The pictures provided show that the artwork printed matches the artwork advertised. All products are custom made to the artwork provided by the campaign creator. The frame Ms. [redacted] was seeing on the campaign was an advertisement for the poster. With this being said, I am unable to provide any compensation. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning his recent order. I apologize there were issues with the order. I’ve reviewed...
our records and as of October 17th, 2017, a refund was processed to the account in the amount of $26.17. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Attached is a picture of the mug I ordered and the one I received. Nowhere on the order site does it give an option. See the link below follow it and you will see for yourself there is no option. This product was falsely represented. https://www.teeproduct.com/ewb1christ1tp?retailProductSlug=E9DB852...⇄ />
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We have processed a 100% refund for your both orders in the amount of $46.94. Please allow 7 – 10 business days for the credit to reflect on your statement. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve processed a refund to the...
account in the amount of $27.94. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. I’ve reviewed the...
campaign and show both regular mugs and coloring changing mugs are available for purchase. Regular mugs have a description of Mug, while coloring changing mugs have a description of Color Changing Mug. Our records indicate the order was placed for a color changing mug as shown in the confirmation email. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. I’ve processed a refund to the account in the amount of $28.94. Please allow 7 – 10 business days for the credit to appear on their PayPal account. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. I’ve reviewed our records and show the order was delivered on August 7th 2017. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
July 20, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. I see the order...
contains a poster. Unfortunately, we are unable to make modifications as all poster orders are finalized when the order is placed and sent immediately to print. We apologize for any frustration this may cause. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve processed a...
free reprint of the order. Please allow 7 – 14 days for the order to ship out. Your reprint order number is [redacted]. While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within 1 week of shipment. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
July 21, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We sent...
an email on July 21st, 2017 requesting the first and last name used to place the order, email address, or the Transaction Id. At this time we are currently awaiting a response. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
July 3, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were...
issues with the order. We’ve processed a reprint of the order. Please allow 14 business days for the replacement merchandise to ship. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1[redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your follow-up complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. I’ve reviewed our records and as of November 28th a refund was processed to the account in the amount of $27.94. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. I’ve reviewed our records and show the product received matches the original campaign. We also show the order was placed 12/25/2017 with expedited shipping. The tracking number for the order is [redacted]. Based off the tracking number, I show the merchandise was delivered 12/29/2017. If Mr. [redacted] feels the merchandise is defective, we would recommend he open a claim and include a photo of the product he received. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your follow-up complaint filed by Mr. [redacted] concerning his recent order. We’ve processed a free reprint of his order. The new order number is [redacted]. While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within 1 week of shipment. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
June 15, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize she...
hasn’t received her order. International shipments are required to go through customs. Sometimes this can cause a delay in receiving the merchandise. Given the length of time that has passed since the order was shipped, we have requested a reprint of the order. The new order should ship within 14 business days. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve processed a...
reprint of the order in an XL size as requested. The new order number is [redacted]. Please allow 14 business days for the replacement item to ship. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. The pictures provided show that the artwork printed matches the artwork advertised. All products are custom made to the artwork provided by the campaign creator. The frame Ms. [redacted] was seeing on the campaign was an advertisement for the poster. With this being said, I am unable to provide any compensation. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning his recent order. I apologize there were issues with the order. I’ve reviewed...
our records and as of October 17th, 2017, a refund was processed to the account in the amount of $26.17. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Attached is a picture of the mug I ordered and the one I received. Nowhere on the order site does it give an option. See the link below follow it and you will see for yourself there is no option. This product was falsely represented. https://www.teeproduct.com/ewb1christ1tp?retailProductSlug=E9DB852...⇄ /> [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]