Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have previously sent them the picture and the size of the shirt. Every time I did what they requested, they sent me an email requesting something else. If I am returning the shirt to them for a refund of my money, why do I need to send a picture, tell them the inches from arm pit to arm pit, take a picture of the tag, etc? All I want is a a refund for a shirt that does not fit me. An "XL" tag was inappropriately placed on the shirt I received. It does not fit like an XL adult shirt should. I wanted to wear the shirt to my birthday cookout in April. The shirt had a funny saying on it for people who were born in April.
Regards,
[redacted]
Please note that when the product shipped out it was not damaged. Product was damaged in transit, customer states that it has a mark from the carrier that the bag was damaged during transit. However, we have refunded her $28.98 on 7/2/15, the funds will be available in her account within 7-10...
business days. Customer may keep the shirt or donate if they wish. We will seek payment from the carrier for the damage.
Also, please note that this complaint was marked as "On-line...no name" not for Little Raymonds Print shop. The product was bought from TeeChip and was fulfilled by Little Raymonds Print Shop. TeeChip owns Little Raymonds Print shop.
Thank you,
[redacted]
(510) 353-3608
ooShirts, Inc.
Little Raymonds Print Shop
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
June 14, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize the wrong size...
item was received. We’ve processed a new order to ship a replacement shirt with the new size request. The confirmation number for the new order is [redacted]. The replacement shirt should ship within 14 business days. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We sent an email on August 17, 2017 requesting the PayPal transaction Id to proceed with the refund. At this time we are currently awaiting a response. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
As seen by screenshots, they requested PayPal transactions number August 17. I replied at1803 that same day.
Regards,
[redacted]
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve processed a...
refund to the account in the amount of $26.94. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. We’ve processed a...
refund to the account in the amount of $28.98. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Peggy [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. We’ve processed a 100% refund for the order in the amount of $41.54. Mr. [redacted] will see these funds reflected on his credit card/Paypal account in 7 - 10 business days. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
June 14, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your follow-up complaint filed by Ms. [redacted] concerning her recent order. Please understand we do not manufacture the shirts we print on. I am sorry if the shirt is incorrectly labeled. In order to proceed with the claim, we will need the information previously requested. Once this information is received, the claim can be resolved within a 72 hour period. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. I’ve reviewed...
our records and show an email was sent November 3, 2017 requesting the correct shipping address to process a free reprint of the Classic T-Shirt. At this time we are currently awaiting a response. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
June 14, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received you complaint filed by Mr. [redacted] concerning his recent order. I apologize the wrong...
merchandise was received. We have processed a refund to Mr. [redacted]’s account. Please allow 5 –7 business days for the credit to reflect on the original form of payment. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The item I ordered and the item you sent me do not match at all. Do you understand what I am telling you. I placed an order for a color changing mug. That was your item description. Every picture associated with this item that you posted on your website showed the color of the mug changing color. What you sent me was an image appearing mug, the image would only appear when hot beverages were poured into it. You sent me the wrong item and refuse to give me a suitable replacement/exchange or a refund. I don’t care this is not your policy. You don’t seem to understand that you sold me something under false pretenses and refuse to resolve the proper way. This is no way to conduct business. If you truly value me as a customer as you say you do then do the right thing, admit you screwed up and offer me an exchange for a non color changing mug or a refund. These are the only two suitable choices I will accept. I am not even asking for money back on a lesser valued exchange item I just want what is fair and what you have put me through is completely unfair and uncalled for.
Regards,
[redacted]
Diane [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. We’ve processed a refund to the...
account in the amount of $59.98. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve...
processed a free reprint of the order. The new order number is [redacted]. While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within 1 week of shipment. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have previously sent them the picture and the size of the shirt. Every time I did what they requested, they sent me an email requesting something else. If I am returning the shirt to them for a refund of my money, why do I need to send a picture, tell them the inches from arm pit to arm pit, take a picture of the tag, etc? All I want is a a refund for a shirt that does not fit me. An "XL" tag was inappropriately placed on the shirt I received. It does not fit like an XL adult shirt should. I wanted to wear the shirt to my birthday cookout in April. The shirt had a funny saying on it for people who were born in April.
Regards,
[redacted]
Please note that when the product shipped out it was not damaged. Product was damaged in transit, customer states that it has a mark from the carrier that the bag was damaged during transit. However, we have refunded her $28.98 on 7/2/15, the funds will be available in her account within 7-10...
business days. Customer may keep the shirt or donate if they wish. We will seek payment from the carrier for the damage.
Also, please note that this complaint was marked as "On-line...no name" not for Little Raymonds Print shop. The product was bought from TeeChip and was fulfilled by Little Raymonds Print Shop. TeeChip owns Little Raymonds Print shop.
Thank you,
[redacted]
(510) 353-3608
ooShirts, Inc.
Little Raymonds Print Shop
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
June 14, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize the wrong size...
item was received. We’ve processed a new order to ship a replacement shirt with the new size request. The confirmation number for the new order is [redacted]. The replacement shirt should ship within 14 business days. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We sent an email on August 17, 2017 requesting the PayPal transaction Id to proceed with the refund. At this time we are currently awaiting a response. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
As seen by screenshots, they requested PayPal transactions number August 17. I replied at1803 that same day.
Regards,
[redacted]
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve processed a...
refund to the account in the amount of $26.94. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. We’ve processed a...
refund to the account in the amount of $28.98. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Peggy [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted])...
...⇄ Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. We’ve processed a 100% refund for the order in the amount of $41.54. Mr. [redacted] will see these funds reflected on his credit card/Paypal account in 7 - 10 business days. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
June 14, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your follow-up complaint filed by Ms. [redacted] concerning her recent order. Please understand we do not manufacture the shirts we print on. I am sorry if the shirt is incorrectly labeled. In order to proceed with the claim, we will need the information previously requested. Once this information is received, the claim can be resolved within a 72 hour period. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. I’ve reviewed...
our records and show an email was sent November 3, 2017 requesting the correct shipping address to process a free reprint of the Classic T-Shirt. At this time we are currently awaiting a response. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
June 14, 2017 [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received you complaint filed by Mr. [redacted] concerning his recent order. I apologize the wrong...
merchandise was received. We have processed a refund to Mr. [redacted]’s account. Please allow 5 –7 business days for the credit to reflect on the original form of payment. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The item I ordered and the item you sent me do not match at all. Do you understand what I am telling you. I placed an order for a color changing mug. That was your item description. Every picture associated with this item that you posted on your website showed the color of the mug changing color. What you sent me was an image appearing mug, the image would only appear when hot beverages were poured into it. You sent me the wrong item and refuse to give me a suitable replacement/exchange or a refund. I don’t care this is not your policy. You don’t seem to understand that you sold me something under false pretenses and refuse to resolve the proper way. This is no way to conduct business. If you truly value me as a customer as you say you do then do the right thing, admit you screwed up and offer me an exchange for a non color changing mug or a refund. These are the only two suitable choices I will accept. I am not even asking for money back on a lesser valued exchange item I just want what is fair and what you have put me through is completely unfair and uncalled for.
Regards,
[redacted]
Diane [redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Mr. [redacted] concerning his recent order. I apologize there were issues with the order. We’ve processed a refund to the...
account in the amount of $59.98. Please allow 7 – 10 business days for the credit to reflect on their statement. We value Mr. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager
[redacted] Revdex.com, Inc. 151 N Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] (#[redacted]) Dear Ms. [redacted]: I received your complaint filed by Ms. [redacted] concerning her recent order. I apologize there were issues with the order. We’ve...
processed a free reprint of the order. The new order number is [redacted]. While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within 1 week of shipment. We value Ms. [redacted] as a customer and appreciate the opportunity to answer the complaint. Sincerely, Valerie T[redacted] Customer Service Manager