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Natuzzi Reviews (160)

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderWe sent an
email on November 22nd requesting photos of the poor quality garment. At this time we are currently awaiting a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***

July 21, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderAs
of July 12th, 2017, we’ve processed a free reprint of the orderThe new order number is ***While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within week of shipment. There is no indication that their order will not be received within the estimated time frame, we are unable to provide compensation at this time We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** *** (#***) Dear Ms***: I received your complaint filed by Mr*** concerning her recent order I apologize there were issues with the orderI’ve
reviewed our records and as of 11/07/2017, a free reprint of the order was processedThe new order number is *** I do show the replacement order was delivered 11/13/ We value Mr*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed our records
and show we sent an email on November 13th requesting photos of the defectWe have not received a responseThis email was resent December 4, At this time we are currently awaiting a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***)
Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderI’ve reviewed our records and as of January 4th, a refund was processed to the account in the amount of $Please allow - business days for the funds to reflect on their account We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to meThe merchandise in question was finally received, but only after I had to threaten legal action
Regards,
*** ***

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your follcomplaint filed by Ms*** concerning her recent order I apologize there were issues with the orderWe’ve processed a reprint of the order in a 2XL size as requestedPlease allow business days for the replacement item to shipWe value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***)
Dear Ms***: I received your complaint filed by Mr*** concerning his recent order I apologize there were issues with the orderI’ve reviewed our records and as of August 17th, a refund was processed to the account in the amount of $ We value Mr*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

June 14, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize if the wrong size
item was receivedI’ve checked our records and we do have an open claim assigned to Ms***We’ve recently sent a follemail requesting the necessary pictures to proceed with the claimUpon receipt of these photos, we will work directly with Ms*** to resolve her concerns We value Ms*** as a customer and appreciate the opportunity to answer the complaint Sincerely, Valerie T*** Customer Service Manager

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***)
Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderWe’ve processed a free reprint of the orderThe new order number is ***While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within week of shipment We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

July 21, *** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderMs
*** reached out in regards to an order confirmation on July 15th, This information was provided to her same dayThe order has now been shipped and delivered We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** *** (#***) Dear Ms***: I received your complaint filed by Mr*** concerning his recent order I apologize there were issues with the orderAs of 12/04/2017, we’ve processed free reprint of the orderThe new order number is ***While an exact delivery date cannot be guaranteed, domestic orders are generally delivered within week of shipment We value Mr*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your follcomplaint filed by Ms*** concerning her recent order I apologize for her continued disappointmentI've reviewed our records and don't see a response to our previous messageWe do need documentation showing the item is defective before we can proceed with compensation for her claimWe value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your follcomplaint filed by Ms***As of July 28, our artwork department has taken down the additional copyrighted materialWe value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***

*** *** Revdex.com, IncN Delaware Street #Indianapolis, IN RE: *** *** (#***) Dear Ms***: I received your complaint filed by Ms*** concerning her recent order I apologize there were issues with the orderWe sent an email
on November 15, requesting photos of the smeared garmentAt this time we are currently awaiting a response We value Ms*** as a customer and appreciate the opportunity to answer the complaintSincerely, Valerie T*** Customer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***,, If the right size Tee is made for me I will be happyA man size LG not a Lady RL

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