Noom

I have found Noom to be very helpful in my life and health. They are not just a "diet app" they are so much more, with the good health tips, receipts, group chats and even a coach to help me out and to encourage me. At first I thought is was just another diet app...but I found it to be so much more. The trick is, you only get out of it what you put into it! Do the homework (Challenges) and take the lessons to heart. I am over 100days into it and I've lost 12lbs,but I gained so much more in knowledge and ability. I am so pleased with my results. I've received more than I can ever give back .Thanks Noom!

I think the articles are really about how the mind works with good a s cravings, but there’s no personalized support

I am raising my 1 star rating to a 2 star, after telling them I was reporting them to the Revdex.com, and requesting a refund through PayPal. I received a refund from Noom. *** confirmed, and closed my refund request. I still have serious reservations about ever considering Noom again, even though I was interested in trying their service, the timing was not right.

This is very difficult to cancel and you get no refund unlike the consumer friendly *** program. If you are too busy to remember to cancel your 14-day free trial, you will charged for 6 months up front and no ability to get a refund. I literally did not even complete the sign-up process, received zero benefit from the app and am paying $140.00 for nothing. What a scam.

Took £99 from my *** after paying them £1 about two weeks ago without my authorisation. No telephone number either? Their "NO REFUND" refund policy is simply unfair and semi-fraudulent which means their reputation as an "honest" company MUST be scrutinised. Don't fall for NOOM and make sure you get your money back ASAP via *** or your Credit Card company. It's a very well disguised scam and needs to be exposed.

I created an account on Noom using the app but somehow ended up with multiple accounts (it looks like either 2 or 4 subscriptions - somehow they were duplicated) and it appears I am going to be billed multiple times. I followed the steps requested to 1) inform my coach that I needed to cancel a subscription and 2) follow the steps to unsubscribe. My coach said I needed to reach out to customer support, which I did and then they told me to reach back out to my coach. I'm in a vicious circle. When I tried to just cancel my subscription(s). I followed the steps online, but the "cancel subscription" option is not available in my app. I can see the subscriptions but there is no cancellation option. I have tried calling multiple times and feel like I'm going to get double charged. I am enjoying the app so far and want to continue, but the resolution I am requesting is that I have the second subscription removed AND that I am on the least expensive subscription option. I'm actually surprised that I was able to even sign up twice in the same apple id/ email.

ORDERED A TRIAL MEMBERSHIP OF PROGRAM AND CONCELLED WITHIN THE TRIAL PERIOD ORDERED MEAL PLANS FOR $59.00 WHICH I NEVER RECEIVED AND I HAVE REQUESTED A REFUND WHICH I HAVE NEVER RECEIVED

What a journey!!! I am not grazing anymore, and am feeling great!! Down 12 lbs so far. I feel like I can sustain this way of eating and I BELIEVE this time I WILL get down to the weight I need to be at and stay there.????????

Love the articles! My coach is supportive and helpful. However, if you are looking forward meeting your support group, which Noom advertises as one of the biggest keys to your success, you need to get over it. I was really looking forward to this piece to the puzzle and then (after 3 weeks and asking multiple times) I was thrown into a group of 40 people, no rhyme or reason, people all answering different daily questions. It is really disappointing. C’mon Noom. You can do better.

You get everything you need with Noom: a super easy way to log your meals and exercise, daily easy-to-read and understand information about the psychology behind healthy weight loss, a personal coach, group support, recipes. What you won't get from Noom are a diet and restrictions. Nothing is off limits with Noom. You just learn how to eat more of certain things and less of others. It's a logical approach to breaking old bad habits and achieving new, better ones that will help keep you healthy.

The daily information, quizzes, encouragement, messages, tracking - it all has kept me on track for making healthy changes in my life!

$129 for 4 months of being able to log meals, excersice and weight can be done on dozens of other free apps with much more perks than this very basic, expensive not worth the money app. There is no ability to stop your time in case of illness, travel or other life circumstances. Can't take pictures of the foods and easily store/track calories. No personalized exercise plans eventhough that they lure you in with the so called personalized plan in order to see your plan you have to join by trial, lured by this false statement. There is no such plan. Rather it's simply generic articles and food recepies retrievable from many other free sites publicly available on the web. Customer support take at least 1 week to respond to questions or not at all. Group coach is supposed to stay in contact Monday through Friday standard hours yet response to communication through app messaging is between same day to 3 days, not counting weekends. All in all Noom is an expensive disappointment, that do not offer any service that differs from the free apps available. Also trying to find any information is convoluted and purposefully so.

I signed up for the 14 day free trial and was charged $105 via PayPal for two months of membership on the last day of the trial period. When I asked for a cancelation and refund, I was refused any refund.

Love the ease of meal tracking, step tracking and incredibly helpful and motivating articles!!! If you have struggled with weigh management in the past, check out Noom! I have experienced great results! Noom teaches you how to live in your own world while loosing weight.

The app is great! It's easy to use, doesn't require a lot of time, is fun to fun to work with, and has helped me lead a healthier lifestyle. I like that the program focuses on all the factors that go in health, not just food and calorie cutting. And it works! I'm losing weight and feeling good!

I've enjoyed the daily Psych tricks and information. Daily weights and recording meals are expected if you're in any weight loss program. But honestly, the red green yellow food system is still a mystery to me. The list of each are limited, the rationale for why a food is in a group can't be pre determined which makes food selection difficult. It's based on calorie density, but since I don't carry a calorie counter in my head it's hard sometimes to make informed decisions about food. Will complete what I signed up for, recording what I eat but will be using a different diet plan. One that was successful for me several years ago. Losing weight, after all, is why most people sign up. Weight loss has been elusive on this plan.

I have not tried to improve my health in over 20 years yet somehow I have managed to lose over 6 kilos in less than 7 weeks. That is in spite of the fact that I have not exercised and am still eating a fair bit of red food.
As someone who has worked on a lot of projects there are quite a few suggestions for improvements
- threads that allow the user to go back and forth without losing information e.g. when I go to my group discussion, I have forgotten some of the items I want to discuss yet cannot go back and check on them
- allow to work on multiple devices - the fact that I have to do everything on my phone is frustrating as I am often on my tablet, or my pc
- nit being able to link to urls, the group coach added some urls which provided a list of foods in the three colour groups, yet that can't be saved in my articles
- my articles is too cumbersome to search effectively. There should be a master data base with a key word search functionality
- set up a user group to help with design improvements
- there is a product in Australia called *** which has a lot of similarities to Noom without the coacing and daily info however; it has a much better nutrition tracking system and calendar recording of meals.
I would recommend a merging of the two businesses and taking the best bits of both systems.
Happy to provide additional feedback.

Noom's policy does not make it clear that you will be charged at the end of your trial $99.00 or that you will be charged a $1.00 at the beginning of your trial. In addition, there is no one you can speak with if there is a problem. You have a bot not a live trainer as advertised to assist you.

I didn’t fully understand what Noom was when I signed up for it but I liked the concept behind it so I took a chance.
From Day 1, I was hooked. I raved about it to friends and I looked forward to opening the app every morning. I’ve been using it now 9 weeks, have lost 12 pounds (so far), and am still learning and having fun.
That’s right. It’s fun! It’s light-hearted and yet they still manage to keep me challenged and motivated. I have a whole new mind-set about weight loss and have shed the all-or-nothing of deprivation and fad diets.
I’m a #*** for life. :)

I love Noom. It's the best program for weight loss that I've ever tried. They don't try to sell you any quick fix. You have a coach and are part of a support system throughout the program. So glad I gave it a shot!