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Noom

229 W 28th St Fl 9, New York, New York, United States, 10001-5915

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Noom Reviews (%countItem)

I've been really happy with the information you are teaching us it has taught me and help me to reinforce the changes in my life it has empowered me to to not give up and each day is a new challenge keeping it fresh. I love having the mentor for questions and encouragement.

I have really benefited from this program so far. It’s basically food logging and calorie counting but with the added benefit of lots of science-based learning and behavioral management, with individual and group coaching and support. I have learned so much about food, myself and my relationship to food. I really don’t feel as though I’m on a diet but rather I’m building new habits and really easing toward a new lifestyle. My husband has bought into it and is losing weight as well.

It is helping me help myself

Deceptive billing practice. Did not use the service during the free trial and did not receive any notice before billing $44.99 automatic renewal.

So far, I'm liking Noom--I'm down 12 pounds in 5 weeks (the equivalent of *** or other program). The difference for me is one of convenience and accountability for example: the app keeps me honest with weighing myself every morning; logging my food intake (calories instead of the old point system when I was on *** a while ago); and, the psychology and physiology education and tips have clearly been a game changer for me...it comes down to mindfulness and self care. I do agree with another reviewer--the info comes at you fast and there's a lot of great info to digest (pardon the pun) so, if you're dedicated to read each section daily, it's more than the ten minutes Noom suggests you'll need--perhaps 20 mins. You can save the articles and re-read at your leisure which is helpful.
Could I do it without Noom or *** or fill in the blank? I could but I didn't...and now I am doing it. The cost for me isn't exorbitant because Noom offered a deal I couldn't refuse--probably because I partially signed up 3 or 4 times and backed-out each time--their algorithms probably sent up a flag that if the price was right, I'd jump--and I did. And, hey--I'm down 12 pounds and on the road to more weight loss, much better eating habits and back to wearing some clothes I haven't been able to put on in a while. And, for what it's worth--I'm more of a read-only person in the group chats and with my coach--people seem to be pretty nice and available--maybe not right away but I've had responses within a day or two. I hope this review was helpful!

I was completely blindsided by the one time billing of a subscription that was advertised as a monthly subscription. I tried to cancel my subscription during the trial period hand had a difficult time doing so. In my request for a full refund I am now being told that I cannot be refunded because of their refund policy. I feel I have been scammed and would really like your help in resolving this.

Noom Inc Response • Mar 27, 2019

Hi there!Thank you for taking the time to submit your complaint to the Revdex.com. It looks like a member of our Support Team has processed your cancelation and issued a full refund. Please allow 2-5 business days before seeing the refund credited to your account. When you get a chance, please mark your Revdex.com complaint as 'Resolved'. If there is anything else you need, please don't hesitate to let our Support Team know so we can help!Wishing you the best on your health and wellness journey!The Noom Team

Customer Response • Mar 27, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely

I love this program. I had no problem with billing and the program worked for me. It gave me a new way of looking at my relationship with both food and fitness.

Noom is great! The way they use psychology to change the way you see food is amazing. There is daily interaction on your part. If you do the daily goals and challenges you will succeed.
Note: Yes...there is 14 day trial and after the 14 days you will be charged for an 8 month program....it is in the “agreement” nobody reads!

Noom is a great program to follow to help you lose weight and learn how to improve your nutrition choices. It makes it simple to understand your food choices and I just love their sense of humor.

I have been on the program for 6 weeks now and I love the daily information and weekly check in with the coach. I have tried many other diets and this one seems to give me just the right amount of support to keep me motivated. Not every diet is a perfect fit for everyone. This is working for me. Have had no problems with billing as some have reported.

Love the coaching and advise and ease of journaling the meals. There is several times where I have to turn my phone off and on to get the app to work.

I think the program is very helpful...sometimes we’re asked to do too many things in one day, but I just pick one and go with it.
My one suggestion for change: leave out the occasional cuss words, please. You even have them built into your member’s auto-replies, so that becomes MY reply. I don’t appreciate that.

The service was good. However the charges was over the top. I woke up this moring and I cried. I seen that they auto charged me $168/my whole entire bank account via *** instead of them freezing or suspending my services untill I manually pay for it in my account and asking if I'm still using it or not. Now I have a $0 balance and it's hard to contact them and there is barley any customer service. Only, through this virtual goal specialist coach that barely even worked with me thru the 14 day trial (not a real person I believe). I did everything by myself. They have a phone number. But, it's not real customer service. Whether it was the last minute, first minute, second minute, after or before the fact. People don't have money to be dishing out or throwing down the drain for some damn diet plan. People have bills to pay and priorities. I thought it was going to be $14, $25 or maybe $50 per month. But, they took out the whole entire checking account and the little bit of money It had.

It's ok. I thought for the $$ they'd be more direction about meals and choices, but it does make you check in daily, which holds accountability.

I love this app!! It’s so much more than an app though! It’s like having a weight loss buddy. The personal coach is very helpful. The groups coach posts inspirational messages and the calorie tracker is super easy to use. They have almost everything listed that I have entered. The step counter and all of the tutorials are also very helpful. I would highly recommend this to anyone looking to stay on the Wright track to a healthier you. I plan on continuing to use it even after my goal is met! Thanks Noomers!

Noom has changed my life forever! I feel so positive about the way I am eating.I feel positive about life in general. I don’t feel that I am being deprived of food.
I will eat the way I’m being taught the remainder of my life.
Come join us ! Be healthy & love it!

I like this program because it lets you go at your own pace. The Coaches have been supportive and attentive. The articles are informative yet they keep a sense of humor.
Logging in my weight and meals, as well as, excerise keeps me accountable.

Supportive, effective and not a time waster. My kind of program!

I have really enjoyed the program so far. The coaches have been very helpful and I like the calorie tracking program. It holds me responsible for my choices. When I signed up for the program I got it at 80% off, so it does not need to be expensive. I would recommend the program to anyone.

Very helpful. Small pieces of info each day that are applicable. Sheds a lot of light on habits and psychology. Not really thrilled with my personal coach. Long delay when communicating with him. They group food into red yellow and green by food density. An interesting way to look at food .hey try to not just be a diet group but habit changing.

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Description: Noom helps you build healthier habits to lose weight, no dieting needed. Get personalized support every step of the way.

Address: 229 W 28th St Fl 9, New York, New York, United States, 10001-5915

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