January 29, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 17, While we cannot share specific details in this public response, our Claims Department
has communicated with the complainant in writing via letter dated January 24, to address his concerns, and while our position is firm, we will review and consider any new information if presentedClaim Team Manager *** *** attempted contact with the complainant on January 22, 2018, and followed with the letter dated January 24, offering to discuss and/or review any new information he may haveSincerely, State Farm Claims *** State Farm Fire and Casualty
Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 2, While we cannot share specific details in this public response, our underwriting department contacted the complainant on December 6, 2016, to address her concerns,
and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 28, While we cannot share specific details in this public response, our SFPP department contacted the customer on August 28, and our Underwriting department contacted the customer on August
29, to address his concerns and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
March 17, Revdex.com Heart of Illinois Revdex.com N University Peoria, ILRE: Complaint# *** *** T *** *** * *** *** Saint Augustine, FL Auto Policy Number: *** *** To whom it may concern: Thank you for giving us the opportunity to respond to your inquiry received by our insured, *** ***State Farm agent, Perry *** reached out to our insured on March 10, to discuss his concerns regarding a discrepancy between a quoted auto insurance premium and the rate at which it issuedWe are sending a written response to our insured, *** ***, to address his additional concerns mentioned in his follwith your institutionShould you require any additional information regarding this matter, please do not hesitate to call Auto Underwriter, *** *** *** Sincerely, *** *** Auto Underwriting Team Manager State Farm Mutual Automobile Insurance Company -
December 11, 2017 Revdex.comHeart of Illinois Revdex.comNUniversityPeoria, IL 61615 Revdex.com Case Number: *** To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 30, While we cannot share specific details in this
public response, our servicing agent is working to resolve the concerns raised by the customer in his inquiry to you.Best regards,Underwriting ServicesState farm Insurance CompaiesCc: Agent Steven R Antczak 38-
April 24, State Farm Insurance One State Farm Plaza Bloomington IL Revdex.com NUniversity Peoira, IL Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 20, While we cannot share
specific details in this public response, our servicing agent contacted the complainant on April 24, 2018, to address his/her concernsSincerely, Underwriting Services State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2016/04/29) */
Situation resolved
April 29,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated April 20,
While we
cannot share specific details in this public response, our underwriting department contacted the
complainant on April 27, 2016, to address his concerns, and we will continue to work with the
complainant to reach a satisfactory resolution
Sincerely,
Business Lines Fire Company
State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2015/09/30) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
September 30,
Revdex.com
*** ***
Peoria, IL
Re: Revdex.com Case Number
To Whom
It May Concern:
Thank you for the opportunity to reply to your correspondence dated September 21, While
we cannot share specific details in this public response, our underwriting department attempted
to make contact with the customer on September and 29, 2015, to verify that her concerns
were resolvedWe were unable to reach the insured directly but have spoken with the insured’s
agent who communicated that we have reached a satisfactory resolution
Sincerely,
Underwriting department
State Farm Insurance Companies
February 14, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number: *** Complainant: *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 14, Please be advised we continue to work with the insuredWhile we cannot share the specific details in this public response, our Underwriting Department has reviewed this caseWe continue to believe the action we have taken is appropriatePlease let us know if anything further is needed to close this inquirySincerely, Underwriting Services State Farm Insurance Companies
December 19, Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 5, While we cannot share specific details in this public response, our SFPP department
contacted the complainant on December 14, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: State Farm Mutual Automobile Insurance Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 7, While we cannot share specific details in this public response, our SFPP department contacted the complainant on June 13, 2017, to address her concerns, and we have reached a satisfactory
resolutionSincerely, State Farm Payment Plan SFPP department State Farm Insurance Companies
March 7, 2018Revdex.comHarrisonPeoria, IL 61602Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated March 1, While wecannot share specific details in this public response, our underwriting department contacted
thecomplainant on March 6, and provided our position on this matter.Sincerely,Personal Lines AutoUnderwriting DepartmentState Farm Insurance Companies
I am rejecting this response because:
Again, the agent simply charged me months for full coverage insurance on a vehicle that was not owned or controlled by meThe agent was provided with a copy of the contract showing the vehicle in question was traded in and a new one needed to be covered and her office was the responsible agentThe insurance office has failed to do what was necessary and change vehiclesThe agent continues to blame me or the dealership when the agent is at fault and continued to charge me for a vehicle that wasn't ownedAfter years of being a LOYAL State Farm customer, I have never had any issues or problems with the company until I switched to this agentyears of being a loyal responsible customer and I end up having trouble two vehicles within months of each other due to this agent and the officeI believe it is reflection of the agent not doing what is suppose to be doneSo, the "second" which is NOT in question is just proof to show the agent neglected to do what was suppose to be doneThe vehicle in question went months without lien holder contacting the agent because like us, they were under the assumption the agent had done what they were suppose to doEven after we caught the error of the agent and contacted them, they continued to charge us for another week or so knowing they had made a mistake for months.Obviously, the agent is unwilling to take any responsibility as a business owner and State Farm representative to refund me for the months of charges for a vehicle I didn't ownThis is an example of what type character and unethical corrupt business the agent is operatingThere is no reason I should have had to pay for a vehicle someone else owns and operatesAlong with my FULL months refund with interest and fees (as they would charge), I would like State Farm Corporate to be involved with this complaint and I will be contacting the State the agent operates in to report the unethical, corrupt type business that is being operated
I am rejecting this response because:
I have not received any contact from State Farm as of Feb15, 2017. Due to the previous situations with lack of contact, I am requesting if they are trying to contact me, to do so via mail so we both have written information.Thank You
I am rejecting this response because:Neither ***, nor I have recieved any communication from underwritingPlease have them call me at 913.306.6506.thank you
December 1, 2017Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 20, Whilewe cannot share specific details in this public response, SFPP Department contacted
thecomplainant on November 30, to address his concerns, and we will continue to work withthe complainant to reach a satisfactory resolution.Sincerely,State Farm Payment Plan Department***State Farm Mutual Automobile Insurance Company
I am rejecting this response because:
I do not recall SFFP ever attempting to contact meIf I hadn't answered upon them calling, they surely did not leave a voice mailAs far as a wrong number, the only thing I can think of is I had received a call a week or two ago in which someone had called me and asked for "Lisa"Also, I can guarantee that they had NOT attempted to contact me thru written communication (no mail and no email). I, however, had contacted the SFFP department on May 26th in which they advised the local State Farm had never put in a request for a refundThat was the same day I had contacted the local office (Brian Schlesinger, State Farm) and spoke to Ms Livings who advised she would contact SFFP herself and call me backShe did notI would like to note that MsLivings was rude and prior to hanging up, I overheard her say, "I don't have time for this..." I later left a message for Mr ScheslingerHe failed to call back as well.The point is, State Farm have continued to brush me off since the beginningIt has almost been a month now. I would have NEVER obtained or stayed with State Farm knowing that my rates were increasedI was NEVER advised of an increase and because I was NEVER informed of an increase, they never gave me an opportunity to cancel.I want a refund from State Farm, the full amount that they had autodrafted from my bank account, the day after I had cancelled
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 28, While we cannot share specific details in this public response, our underwriting department contacted the customer by phone and left a message with the information requested along with a call
back number if there are any additional questionsSincerely, State Farm Automobile Insurance Company Underwriting Department
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 2, While we cannot share specific details in this public response, our underwriting department contacted the complainant on October 12, 2017, to address the
concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Com***ies
May 4, Revdex.com N University Peoria, IL Re: Revdex.com Case Number:*** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 27, While we cannot share specific details in this public response, our SFPP Department contacted
the complainant on May 4, 2018, to address his/her concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, State Farm Payment Plan (888)311-
January 29, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 17, While we cannot share specific details in this public response, our Claims Department
has communicated with the complainant in writing via letter dated January 24, to address his concerns, and while our position is firm, we will review and consider any new information if presentedClaim Team Manager *** *** attempted contact with the complainant on January 22, 2018, and followed with the letter dated January 24, offering to discuss and/or review any new information he may haveSincerely, State Farm Claims *** State Farm Fire and Casualty
Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 2, While we cannot share specific details in this public response, our underwriting department contacted the complainant on December 6, 2016, to address her concerns,
and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 28, While we cannot share specific details in this public response, our SFPP department contacted the customer on August 28, and our Underwriting department contacted the customer on August
29, to address his concerns and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
March 17, Revdex.com Heart of Illinois Revdex.com N University Peoria, ILRE: Complaint# *** *** T *** *** * *** *** Saint Augustine, FL Auto Policy Number: *** *** To whom it may concern: Thank you for giving us the opportunity to respond to your inquiry received by our insured, *** ***State Farm agent, Perry *** reached out to our insured on March 10, to discuss his concerns regarding a discrepancy between a quoted auto insurance premium and the rate at which it issuedWe are sending a written response to our insured, *** ***, to address his additional concerns mentioned in his follwith your institutionShould you require any additional information regarding this matter, please do not hesitate to call Auto Underwriter, *** *** *** Sincerely, *** *** Auto Underwriting Team Manager State Farm Mutual Automobile Insurance Company -
December 11, 2017 Revdex.comHeart of Illinois Revdex.comNUniversityPeoria, IL 61615 Revdex.com Case Number: *** To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 30, While we cannot share specific details in this
public response, our servicing agent is working to resolve the concerns raised by the customer in his inquiry to you.Best regards,Underwriting ServicesState farm Insurance CompaiesCc: Agent Steven R Antczak 38-
April 24, State Farm Insurance One State Farm Plaza Bloomington IL Revdex.com NUniversity Peoira, IL Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 20, While we cannot share
specific details in this public response, our servicing agent contacted the complainant on April 24, 2018, to address his/her concernsSincerely, Underwriting Services State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2016/04/29) */
Situation resolved
April 29,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated April 20,
While we
cannot share specific details in this public response, our underwriting department contacted the
complainant on April 27, 2016, to address his concerns, and we will continue to work with the
complainant to reach a satisfactory resolution
Sincerely,
Business Lines Fire Company
State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2015/09/30) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
September 30,
Revdex.com
*** ***
Peoria, IL
Re: Revdex.com Case Number
To Whom
It May Concern:
Thank you for the opportunity to reply to your correspondence dated September 21, While
we cannot share specific details in this public response, our underwriting department attempted
to make contact with the customer on September and 29, 2015, to verify that her concerns
were resolvedWe were unable to reach the insured directly but have spoken with the insured’s
agent who communicated that we have reached a satisfactory resolution
Sincerely,
Underwriting department
State Farm Insurance Companies
February 14, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number: *** Complainant: *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 14, Please be advised we continue to work with the insuredWhile we cannot share the specific details in this public response, our Underwriting Department has reviewed this caseWe continue to believe the action we have taken is appropriatePlease let us know if anything further is needed to close this inquirySincerely, Underwriting Services State Farm Insurance Companies
December 19, Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 5, While we cannot share specific details in this public response, our SFPP department
contacted the complainant on December 14, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: State Farm Mutual Automobile Insurance Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 7, While we cannot share specific details in this public response, our SFPP department contacted the complainant on June 13, 2017, to address her concerns, and we have reached a satisfactory
resolutionSincerely, State Farm Payment Plan SFPP department State Farm Insurance Companies
March 7, 2018Revdex.comHarrisonPeoria, IL 61602Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated March 1, While wecannot share specific details in this public response, our underwriting department contacted
thecomplainant on March 6, and provided our position on this matter.Sincerely,Personal Lines AutoUnderwriting DepartmentState Farm Insurance Companies
I am rejecting this response because:
Again, the agent simply charged me months for full coverage insurance on a vehicle that was not owned or controlled by meThe agent was provided with a copy of the contract showing the vehicle in question was traded in and a new one needed to be covered and her office was the responsible agentThe insurance office has failed to do what was necessary and change vehiclesThe agent continues to blame me or the dealership when the agent is at fault and continued to charge me for a vehicle that wasn't ownedAfter years of being a LOYAL State Farm customer, I have never had any issues or problems with the company until I switched to this agentyears of being a loyal responsible customer and I end up having trouble two vehicles within months of each other due to this agent and the officeI believe it is reflection of the agent not doing what is suppose to be doneSo, the "second" which is NOT in question is just proof to show the agent neglected to do what was suppose to be doneThe vehicle in question went months without lien holder contacting the agent because like us, they were under the assumption the agent had done what they were suppose to doEven after we caught the error of the agent and contacted them, they continued to charge us for another week or so knowing they had made a mistake for months.Obviously, the agent is unwilling to take any responsibility as a business owner and State Farm representative to refund me for the months of charges for a vehicle I didn't ownThis is an example of what type character and unethical corrupt business the agent is operatingThere is no reason I should have had to pay for a vehicle someone else owns and operatesAlong with my FULL months refund with interest and fees (as they would charge), I would like State Farm Corporate to be involved with this complaint and I will be contacting the State the agent operates in to report the unethical, corrupt type business that is being operated
I am rejecting this response because:
I have not received any contact from State Farm as of Feb15, 2017. Due to the previous situations with lack of contact, I am requesting if they are trying to contact me, to do so via mail so we both have written information.Thank You
I am rejecting this response because:Neither ***, nor I have recieved any communication from underwritingPlease have them call me at 913.306.6506.thank you
December 1, 2017Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 20, Whilewe cannot share specific details in this public response, SFPP Department contacted
thecomplainant on November 30, to address his concerns, and we will continue to work withthe complainant to reach a satisfactory resolution.Sincerely,State Farm Payment Plan Department***State Farm Mutual Automobile Insurance Company
I am rejecting this response because:
I do not recall SFFP ever attempting to contact meIf I hadn't answered upon them calling, they surely did not leave a voice mailAs far as a wrong number, the only thing I can think of is I had received a call a week or two ago in which someone had called me and asked for "Lisa"Also, I can guarantee that they had NOT attempted to contact me thru written communication (no mail and no email). I, however, had contacted the SFFP department on May 26th in which they advised the local State Farm had never put in a request for a refundThat was the same day I had contacted the local office (Brian Schlesinger, State Farm) and spoke to Ms Livings who advised she would contact SFFP herself and call me backShe did notI would like to note that MsLivings was rude and prior to hanging up, I overheard her say, "I don't have time for this..." I later left a message for Mr ScheslingerHe failed to call back as well.The point is, State Farm have continued to brush me off since the beginningIt has almost been a month now. I would have NEVER obtained or stayed with State Farm knowing that my rates were increasedI was NEVER advised of an increase and because I was NEVER informed of an increase, they never gave me an opportunity to cancel.I want a refund from State Farm, the full amount that they had autodrafted from my bank account, the day after I had cancelled
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 28, While we cannot share specific details in this public response, our underwriting department contacted the customer by phone and left a message with the information requested along with a call
back number if there are any additional questionsSincerely, State Farm Automobile Insurance Company Underwriting Department
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 2, While we cannot share specific details in this public response, our underwriting department contacted the complainant on October 12, 2017, to address the
concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Com***ies
May 4, Revdex.com N University Peoria, IL Re: Revdex.com Case Number:*** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 27, While we cannot share specific details in this public response, our SFPP Department contacted
the complainant on May 4, 2018, to address his/her concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, State Farm Payment Plan (888)311-