April 11, 2018 State Farm InsuranceOne State Farm PlazaBloomington IL 61702Revdex.com8100 N. UniversityPeoira, IL 61615Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated April 03, 2018.While we cannot share specific details...
in this public response, our servicing agentcontacted the complainant on April 11, 2018, to address his/her concerns.Sincerely,Underwriting ServicesState Farm Insurance CompaniesC: Andrew Ballagh, 28-2241
April 14, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number: 12077758 Name of Complainant: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 6, 2017. While we cannot share specific details in this public...
response, a member of our Agency Department contacted the complainant on April 14, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Insurance Companies S
I am rejecting this response because it does nothing to address the problem of my accident free policy being given to my husband so that State Farm could charge me a surcharge without my consent. It is BECAUSE OF the Sept. 21 contact where I was basically told too bad and that State Farm did not have an appeals process that I filed this complaint with the Revdex.com. [redacted]
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 20, 2017. While we cannot share specific details in this public response, our SFPP department contacted the complainant on October 24, 2017 and October 25, 2017, to address his concerns, and we will...
continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
January 22, 2018 State Farm Insurance Executive Customer Service [redacted] Bloomington, IL 61702 Revdex.com Attn: Dispute Resolution Department 8100 N. University Street Peoria, IL 61615 Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to...
your correspondence dated January 17,2018. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 18, 2018 to address her concerns, and we have reached a resolution. Sincerely, Underwriting Department State Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12177755, and find that this resolution is satisfactory to me.
State farm is sending a new field adjuster out next week to see is we can get this resolved. I will follow up when I know more where we are going with this
December 5, 2017Revdex.com112 HarrisonPeoria, IL 61602Re: Revdex.com Case Number [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 27,2017. While we cannot share specific details in this public response, our SFPPDepartment contacted the...
complainant on December 4, 2017, to address /her concerns,and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,State Farm Payment PlanSFPP DepartmentState Farm Insurance Companies
Revdex.com Serving Central Illinois Heart of Illinois Revdex.com 8100 N University Peoria, Il 61615 Re: Revdex.com Complaint ID # 11971745 Dispute Resolution Department, Thank you for the opportunity to respond to the complaint of Mr. [redacted] V. [redacted]. We spoke to Mr. [redacted] on February 15, 2017 and...
discussed his concerns. We are working with Mr. [redacted] to provide the information he needs to resolve this matter. If you have any additional questions you may contact Claim Team Manager, Carrie [redacted] at [redacted]. Sincerely, Michael [redacted] LDA Claims Section Manager State Farm Fire Casualty Company
Initial Business Response /* (1000, 15, 2016/05/02) */
May 2, 2016
Revdex.com
112 Harrison
Peoria, IL 61602
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated April 21, 2016. While we
cannot share...
specific details in this public response, our claim department contacted the
complainant on April 27, 2016, to address his concerns, and we have reached * satisfactory
resolution.
Sincerely,
Auto Express Claim Manager
State Farm Mutual Automobile Insurance Company
Initial Consumer Rebuttal /* (2000, 17, 2016/05/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the response because I feel like the individual I spoke with will for sure look further into this situation.
September 21, 2017 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com ID Number: 12384860 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 14, 2017. While we cannot share specific details in this public response, our underwriting...
department contacted the customer on September 15, 2017 to address his concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Services 918-621-3519 State Farm Fire and Casualty Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, 2017. While we cannot share specific details in this public response, our records indicate a resolution letter was sent to our client on January 4, 2017. Sincerely, Auto Underwriting Underwriting...
Re: Revdex.com Case Number: 12472392 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 30, 2017. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on October 30, 2017 and November 1, 2017...
to address their concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Underwriting Services State Farm Mutual Automobile Insurance Company
Revdex.com 112 Harrison Peoria, IL 61602Re: Revdex.com Case Number [redacted] – [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 6, 2017. While we cannot share specific details in this public response, our underwriting...
department contacted the complainant on December 11, 2017 to address her concerns, and we have reached a satisfactory resolution.Sincerely,Underwriting Department State Farm Insurance Companies
October 11, 2017 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 4, 2017. While we cannot share specific details in this public response, our claim department...
contacted the complainant on October 11, 2017, to address her concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Property Complex Claims Department Phone: 844-292-8615 State Farm Insurance Company
January 19, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 16, 2018. While we cannot share specific details in this public response, our Claim Leadership Department contacted the complainant on January 9, 2018 to address her concerns, and we have reached a satisfactory resolution. Sincerely, Property - Express [redacted] State Farm Mutual
I am rejecting this response because:I later found out that my insurance was actually cancelled for over one month, without me ever receiving any cancellation notice. This is a serious problem. I am going to cancel my insurance within the next six months if I do not receive one month of free car insurance as an accomodation for this error. This is not a game.
September 21, 2017 Revdex.comServing Central Illinois Heart of Illinois Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number 1238745 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 14, 2017. While we cannot share specific...
details in this public response, our Underwriting Department, Underwriting Management, and the customer’s Agent contacted the customer on September 21, 2017 to address her concerns. We have provided the customer with the details involving her account. Sincerely, Underwriting Department State Farm Insurance Companies
Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12149548 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 10, 2017. While we cannot share specific details in this public response, our underwriting department contacted the...
complainant on May 12, 2017, to address the concerns, and we have reached a satisfactory resolution. Sincerely, Auto Underwriting Department State Farm Insurance Companies
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no contact on the stated date. I did not receive a phone call, voice mail, nor a letter. Therefore, I am baffled as to how this matter has been resolved. I have looked online to see if a new document was submitted and it was not. Additionally, I contacted the company and the representative could not locate any recent coorespondence.
Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 06, 2018. While we cannot share specific details in this public response, we can confirm that our servicing agent contacted the named insured on March 14, 2018 to address her...
concerns. We expect that the entire matter will be resolved very quickly. Sincerely, Underwriting Services State Farm Insurance Companies
April 11, 2018 State Farm InsuranceOne State Farm PlazaBloomington IL 61702Revdex.com8100 N. UniversityPeoira, IL 61615Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated April 03, 2018.While we cannot share specific details...
in this public response, our servicing agentcontacted the complainant on April 11, 2018, to address his/her concerns.Sincerely,Underwriting ServicesState Farm Insurance CompaniesC: Andrew Ballagh, 28-2241
April 14, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number: 12077758 Name of Complainant: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 6, 2017. While we cannot share specific details in this public...
response, a member of our Agency Department contacted the complainant on April 14, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Insurance Companies S
I am rejecting this response because it does nothing to address the problem of my accident free policy being given to my husband so that State Farm could charge me a surcharge without my consent. It is BECAUSE OF the Sept. 21 contact where I was basically told too bad and that State Farm did not have an appeals process that I filed this complaint with the Revdex.com. [redacted]
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 20, 2017. While we cannot share specific details in this public response, our SFPP department contacted the complainant on October 24, 2017 and October 25, 2017, to address his concerns, and we will...
continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
January 22, 2018 State Farm Insurance Executive Customer Service [redacted] Bloomington, IL 61702 Revdex.com Attn: Dispute Resolution Department 8100 N. University Street Peoria, IL 61615 Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to...
your correspondence dated January 17,2018. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 18, 2018 to address her concerns, and we have reached a resolution. Sincerely, Underwriting Department State Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12177755, and find that this resolution is satisfactory to me.
State farm is sending a new field adjuster out next week to see is we can get this resolved. I will follow up when I know more where we are going with this
December 5, 2017Revdex.com112 HarrisonPeoria, IL 61602Re: Revdex.com Case Number [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 27,2017. While we cannot share specific details in this public response, our SFPPDepartment contacted the...
complainant on December 4, 2017, to address /her concerns,and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,State Farm Payment PlanSFPP DepartmentState Farm Insurance Companies
Revdex.com Serving Central Illinois Heart of Illinois Revdex.com 8100 N University Peoria, Il 61615 Re: Revdex.com Complaint ID # 11971745 Dispute Resolution Department, Thank you for the opportunity to respond to the complaint of Mr. [redacted] V. [redacted]. We spoke to Mr. [redacted] on February 15, 2017 and...
discussed his concerns. We are working with Mr. [redacted] to provide the information he needs to resolve this matter. If you have any additional questions you may contact Claim Team Manager, Carrie [redacted] at [redacted]. Sincerely, Michael [redacted] LDA Claims Section Manager State Farm Fire Casualty Company
Initial Business Response /* (1000, 15, 2016/05/02) */
May 2, 2016
Revdex.com
112 Harrison
Peoria, IL 61602
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated April 21, 2016. While we
cannot share...
specific details in this public response, our claim department contacted the
complainant on April 27, 2016, to address his concerns, and we have reached * satisfactory
resolution.
Sincerely,
Auto Express Claim Manager
State Farm Mutual Automobile Insurance Company
Initial Consumer Rebuttal /* (2000, 17, 2016/05/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the response because I feel like the individual I spoke with will for sure look further into this situation.
September 21, 2017 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com ID Number: 12384860 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 14, 2017. While we cannot share specific details in this public response, our underwriting...
department contacted the customer on September 15, 2017 to address his concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Services 918-621-3519 State Farm Fire and Casualty Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, 2017. While we cannot share specific details in this public response, our records indicate a resolution letter was sent to our client on January 4, 2017. Sincerely, Auto Underwriting Underwriting...
Services State Farm Insurance Companies
Re: Revdex.com Case Number: 12472392 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 30, 2017. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on October 30, 2017 and November 1, 2017...
to address their concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Underwriting Services State Farm Mutual Automobile Insurance Company
Revdex.com 112 Harrison Peoria, IL 61602Re: Revdex.com Case Number [redacted] – [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 6, 2017. While we cannot share specific details in this public response, our underwriting...
department contacted the complainant on December 11, 2017 to address her concerns, and we have reached a satisfactory resolution.Sincerely,Underwriting Department State Farm Insurance Companies
October 11, 2017 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 4, 2017. While we cannot share specific details in this public response, our claim department...
contacted the complainant on October 11, 2017, to address her concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Property Complex Claims Department Phone: 844-292-8615 State Farm Insurance Company
January 19, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 16, 2018. While we cannot share specific details in this public response, our Claim Leadership Department contacted the complainant on January 9, 2018 to address her concerns, and we have reached a satisfactory resolution. Sincerely, Property - Express [redacted] State Farm Mutual
I am rejecting this response because:I later found out that my insurance was actually cancelled for over one month, without me ever receiving any cancellation notice. This is a serious problem. I am going to cancel my insurance within the next six months if I do not receive one month of free car insurance as an accomodation for this error. This is not a game.
September 21, 2017 Revdex.comServing Central Illinois Heart of Illinois Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number 1238745 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 14, 2017. While we cannot share specific...
details in this public response, our Underwriting Department, Underwriting Management, and the customer’s Agent contacted the customer on September 21, 2017 to address her concerns. We have provided the customer with the details involving her account. Sincerely, Underwriting Department State Farm Insurance Companies
Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12149548 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 10, 2017. While we cannot share specific details in this public response, our underwriting department contacted the...
complainant on May 12, 2017, to address the concerns, and we have reached a satisfactory resolution. Sincerely, Auto Underwriting Department State Farm Insurance Companies
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no contact on the stated date. I did not receive a phone call, voice mail, nor a letter. Therefore, I am baffled as to how this matter has been resolved. I have looked online to see if a new document was submitted and it was not. Additionally, I contacted the company and the representative could not locate any recent coorespondence.
Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 06, 2018. While we cannot share specific details in this public response, we can confirm that our servicing agent contacted the named insured on March 14, 2018 to address her...
concerns. We expect that the entire matter will be resolved very quickly. Sincerely, Underwriting Services State Farm Insurance Companies