To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 27, While we cannot share specific details in this public response, our SFPP department contacted the complainant on July 3, 2017, to address his concerns, and we have reached a satisfactory resolutionSincerely, SFPP department Phone: (888)311-
April 11, State Farm InsuranceOne State Farm PlazaBloomington IL 61702Revdex.comNUniversityPeoira, IL 61615Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated April 03, 2018.While we cannot share specific details in this public response, our servicing agentcontacted the complainant on April 11, 2018, to address his/her concerns.Sincerely,Underwriting ServicesState Farm Insurance CompaniesC: Andrew Ballagh, 28-
I am rejecting this response because: First of all, I have not received anything in writing regarding this so I have no idea what they are talking about, unless they're talking about the dollar check which came alone in an envelopeI don't count thatParticularly considering that I spoke with Kara Applekamp's agency and they barely understood why I was being charged this extra moneyThe only reason we figured it out is because of the math, the corporate offices basically only told her it was happening "because." So noI have not been contacted in writingThe "resolution" was not satisfactory, it was a dollar check I needed so as not to starve from my budget being thrown out of whack by 120ish dollars with no warningI even told them that it was not the end but I needed it while I worked out the next step in this very wrong situationTo be
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 17, While we cannot share specific details in this public response, our underwriting department contacted the customer on October 14, to address her concerns, and we have reached a resolution Sincerely, Fire Operations State Farm Insurance Companies ( [redacted] Response.pdf)
Initial Business Response / [redacted] (1000, 6, 2016/09/26) */ Providing Insurance and Financial Services Home Office, Bloomington, IL September 20, Revdex.com *** [redacted] XXXXX Re: Revdex.com Case Number XXXXXXXX To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 20, While we cannot share specific details in this public response, our agent contacted the complainant on September 20, 2016, to address the concerns, and we have reached a satisfactory resolution Sincerely, Auto Underwriting State Farm Insurance Companies
I am rejecting this response because: Their billing person was able to reach me, however even when I asked her why the refund was wrong, she tried to explain the charges and even she came up with a number that proved I was not given the correct amount backI was then told with my wife listening on the phone as well, that she must have missed something or done something wrong since the amount showed I was correct in that the refund I was given was shortThat was my point State Farm not only was in a rush to issue a check that was not correct but even their billing department saw that using the numbers that they provided the check was wrong!
October 2, Revdex.com N University Peoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 29, While we cannot share specific details in this public response, our SFPP department contacted the complainant on September 27, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, SFPP department Phone: 888-311-
Revdex.com Harrison Peoria, IL David Bruckenstein Case: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 12/12/While we cannot share specific details in this public response, we previously responded to the Department of Insurance in regard to this concernSincerely, Agency Sales Administration Shared Services State Farm Insurance Companies
January 15, Revdex.com Revdex.com Dispute Resolution Department N University StPeoria IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 5, While we cannot share specific details in this public response, our underwriting department contacted the complainant on January 12, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies [redacted]
September 21, Revdex.com N University Peoria, IL Re: Revdex.com ID Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 14, While we cannot share specific details in this public response, our underwriting department contacted the customer on September 15, to address his concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Services 918-621-State Farm Fire and Casualty Company
December 11, 2017Revdex.comN UniversityPeoria, IL 61615RE: Revdex.com Case Number [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 22, While we cannot share specific details in this public response, our underwriting department contacted the complainant on December 4, to address her concerns, and we have reached a satisfactory resolutionSincerely,Personal Lines UnderwritingState Farm Insurance Companies
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated July 6, While we cannot share specific details in this public response, our SFPP department contacted the complainant on July 10, 2017, to address his concerns, and we have reached a satisfactory resolution.Sincerely,State Farm Payment PlanPhone: 888-311-7377State Farm Mutual Automobile Insurance Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 25, While we cannot share specific details in this public response, our underwriting contacted the complainant on October 26, 2017, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Auto Underwriting Department State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 29, While we cannot share specific details in this public response, our SFPP department attempted to contact the complainant on September 1, and September 5, 2017, to address her concerns Our attempts to reach her were unsuccessfulWe will continue to work with the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: 888-311-
April 2, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 20, While we cannot share specific details in this public response, our State Farm Payment Plan Department contacted the complainant on March 29, to address her concerns, and we have reached a satisfactory resolution and handling is completeSincerely, State Farm Payment Plan 888-311-State Farm Mutual Insurance Company of Texas
December 29, 2017Revdex.comHarrison Peoria, IL 61602Re: Revdex.com Case Number: 12575384Complainant: [redacted] *** To Whom It May Concern:Thank you for notifying State Farm regarding Mr***'s concerns.As the Revdex.com is a third party, State Farm Mutual Automobile Insurance Company - Health Division is unable to respond directly to your inquiry due to privacy and confidentiality rights that are present with health insurance products.Please be assured we have responded directly to Mr***He is welsome to share our response with you if he so desires.Sincerely,State Farm Mutual Automobile Insurance CompanyHealth Insurance Division
RE: Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 15, State Farm has responded to concerns presented by [redacted] on September 8, via postal mail and our position is firmWe will review and consider any new information if presentedSincerely, Executive Customer Service State Farm Insurance Companies
Re: Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 30, While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on October 30, and November 1, to address their concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Underwriting Services State Farm Mutual Automobile Insurance Company
December 20, Revdex.com N University St Peoria, IL Re: [redacted] ***, Case No [redacted] Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to Ms [redacted] and her complaint regarding her vehicle loanWe understand Ms***’s concern and we appreciate you contacting usState Farm Bank will be contacting Ms [redacted] directly regarding her concernsIf anything additional is needed, please contact State Farm Bank’s ServiceRecovery Team at (855) 306-The Service Recovery Team is available between 7:AM to 6:PM Central Time, Monday through FridaySincerely, Bank Manager State Farm Bank
Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 06, While we cannot share specific details in this public response, we can confirm that our servicing agent contacted the named insured on March 14, to address her concernsWe expect that the entire matter will be resolved very quicklySincerely, Underwriting Services State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 27, While we cannot share specific details in this public response, our SFPP department contacted the complainant on July 3, 2017, to address his concerns, and we have reached a satisfactory resolutionSincerely, SFPP department Phone: (888)311-
April 11, State Farm InsuranceOne State Farm PlazaBloomington IL 61702Revdex.comNUniversityPeoira, IL 61615Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated April 03, 2018.While we cannot share specific details in this public response, our servicing agentcontacted the complainant on April 11, 2018, to address his/her concerns.Sincerely,Underwriting ServicesState Farm Insurance CompaniesC: Andrew Ballagh, 28-
I am rejecting this response because: First of all, I have not received anything in writing regarding this so I have no idea what they are talking about, unless they're talking about the dollar check which came alone in an envelopeI don't count thatParticularly considering that I spoke with Kara Applekamp's agency and they barely understood why I was being charged this extra moneyThe only reason we figured it out is because of the math, the corporate offices basically only told her it was happening "because." So noI have not been contacted in writingThe "resolution" was not satisfactory, it was a dollar check I needed so as not to starve from my budget being thrown out of whack by 120ish dollars with no warningI even told them that it was not the end but I needed it while I worked out the next step in this very wrong situationTo be
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 17, While we cannot share specific details in this public response, our underwriting department contacted the customer on October 14, to address her concerns, and we have reached a resolution Sincerely, Fire Operations State Farm Insurance Companies ( [redacted] Response.pdf)
Initial Business Response / [redacted] (1000, 6, 2016/09/26) */ Providing Insurance and Financial Services Home Office, Bloomington, IL September 20, Revdex.com *** [redacted] XXXXX Re: Revdex.com Case Number XXXXXXXX To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 20, While we cannot share specific details in this public response, our agent contacted the complainant on September 20, 2016, to address the concerns, and we have reached a satisfactory resolution Sincerely, Auto Underwriting State Farm Insurance Companies
I am rejecting this response because: Their billing person was able to reach me, however even when I asked her why the refund was wrong, she tried to explain the charges and even she came up with a number that proved I was not given the correct amount backI was then told with my wife listening on the phone as well, that she must have missed something or done something wrong since the amount showed I was correct in that the refund I was given was shortThat was my point State Farm not only was in a rush to issue a check that was not correct but even their billing department saw that using the numbers that they provided the check was wrong!
October 2, Revdex.com N University Peoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 29, While we cannot share specific details in this public response, our SFPP department contacted the complainant on September 27, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, SFPP department Phone: 888-311-
Revdex.com Harrison Peoria, IL David Bruckenstein Case: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 12/12/While we cannot share specific details in this public response, we previously responded to the Department of Insurance in regard to this concernSincerely, Agency Sales Administration Shared Services State Farm Insurance Companies
January 15, Revdex.com Revdex.com Dispute Resolution Department N University StPeoria IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 5, While we cannot share specific details in this public response, our underwriting department contacted the complainant on January 12, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies [redacted]
September 21, Revdex.com N University Peoria, IL Re: Revdex.com ID Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 14, While we cannot share specific details in this public response, our underwriting department contacted the customer on September 15, to address his concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Services 918-621-State Farm Fire and Casualty Company
December 11, 2017Revdex.comN UniversityPeoria, IL 61615RE: Revdex.com Case Number [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 22, While we cannot share specific details in this public response, our underwriting department contacted the complainant on December 4, to address her concerns, and we have reached a satisfactory resolutionSincerely,Personal Lines UnderwritingState Farm Insurance Companies
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated July 6, While we cannot share specific details in this public response, our SFPP department contacted the complainant on July 10, 2017, to address his concerns, and we have reached a satisfactory resolution.Sincerely,State Farm Payment PlanPhone: 888-311-7377State Farm Mutual Automobile Insurance Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 25, While we cannot share specific details in this public response, our underwriting contacted the complainant on October 26, 2017, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Auto Underwriting Department State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 29, While we cannot share specific details in this public response, our SFPP department attempted to contact the complainant on September 1, and September 5, 2017, to address her concerns Our attempts to reach her were unsuccessfulWe will continue to work with the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: 888-311-
April 2, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 20, While we cannot share specific details in this public response, our State Farm Payment Plan Department contacted the complainant on March 29, to address her concerns, and we have reached a satisfactory resolution and handling is completeSincerely, State Farm Payment Plan 888-311-State Farm Mutual Insurance Company of Texas
December 29, 2017Revdex.comHarrison Peoria, IL 61602Re: Revdex.com Case Number: 12575384Complainant: [redacted] *** To Whom It May Concern:Thank you for notifying State Farm regarding Mr***'s concerns.As the Revdex.com is a third party, State Farm Mutual Automobile Insurance Company - Health Division is unable to respond directly to your inquiry due to privacy and confidentiality rights that are present with health insurance products.Please be assured we have responded directly to Mr***He is welsome to share our response with you if he so desires.Sincerely,State Farm Mutual Automobile Insurance CompanyHealth Insurance Division
RE: Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 15, State Farm has responded to concerns presented by [redacted] on September 8, via postal mail and our position is firmWe will review and consider any new information if presentedSincerely, Executive Customer Service State Farm Insurance Companies
Re: Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 30, While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on October 30, and November 1, to address their concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Underwriting Services State Farm Mutual Automobile Insurance Company
December 20, Revdex.com N University St Peoria, IL Re: [redacted] ***, Case No [redacted] Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to Ms [redacted] and her complaint regarding her vehicle loanWe understand Ms***’s concern and we appreciate you contacting usState Farm Bank will be contacting Ms [redacted] directly regarding her concernsIf anything additional is needed, please contact State Farm Bank’s ServiceRecovery Team at (855) 306-The Service Recovery Team is available between 7:AM to 6:PM Central Time, Monday through FridaySincerely, Bank Manager State Farm Bank
Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 06, While we cannot share specific details in this public response, we can confirm that our servicing agent contacted the named insured on March 14, to address her concernsWe expect that the entire matter will be resolved very quicklySincerely, Underwriting Services State Farm Insurance Companies