December 21, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 19, While we cannot share specific details in this public response, our Claim Department contacted the complainant on December 20, 2017, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Claims Department 844-292-State Farm Mutual Automobile Insurance Company
Initial Business Response / [redacted] (1000, 15, 2016/05/02) */ May 2, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number XXXXXXXX To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 21, While we cannot share specific details in this public response, our claim department contacted the complainant on April 27, 2016, to address his concerns, and we have reached [redacted] satisfactory resolution Sincerely, Auto Express Claim Manager State Farm Mutual Automobile Insurance Company Initial Consumer Rebuttal / [redacted] (2000, 17, 2016/05/05) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the response because I feel like the individual I spoke with will for sure look further into this situation
State Farm Insurance May 31, PO Box Bloomington IL Revdex.com N University Peoria, IL Re: Revdex.com ID number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 14, While we cannot share specific details in this public response, our underwriting department contacted the customer by phone and resolved her issuesSincerely, State Farm Automobile Insurance Company Underwriting Department
Initial Business Response / [redacted] (1000, 5, 2015/07/27) */ July 27, Revdex.com [redacted] Peoria, IL Re: Revdex.com Case Number: XXXXXXXX To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 13, While we cannot share specific details in this public response, our claims department has been in contact with the complainant and their attorney to explain our claim handling proceduresWe will work with the complainant and/or their attorney to reach a satisfactory resolution If you have any questions please call Complaint Resolution Specialist [redacted] at XXX-XXX-XXXX Sincerely, Complaint Resolution Management
December 29, Revdex.com Dispute Resolution Department NUniversity StPeoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 20, While we cannot share specific details in this public response, an underwriter contacted the customer on December 12, 2017, to address his concernsAdditionally, a letter was mailed to the customer on December 14, to further explain our positionWe are mailing another letter to the insured today advising him our position remains the sameWe believe a satisfactory explanation has been provided to the insuredSincerely, Underwriting Department State Farm Insurance Companies
Initial Business Response / [redacted] (1000, 5, 2015/07/20) */ July 15, Revdex.com of Central Illinois Attn: Revdex.com Complaint Department Harrison Peoria, IL RE: Complaint Case Number: XXXXXXXX To Whom This May Concern: Thank you for your recent inquiry dated July 7, concerning complaint case number XXXXXXXXI have been asked to respond on behalf of State Farm(r) While we would like to provide information to the Revdex.com, we're unable to do so due to privacy lawsIf our policyholder were to sign a release however, we'd be happy to share specifics regarding this policy We will be sending a letter to our policyholder addressing all of the items included in his email to your agency Thank you for allowing us to review this situation and address your concerns Sincerely, Personal Lines Auto Underwriting - Operations Center Market Area State Farm Mutual Insurance Company Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) -I never read in the policies of State Farm that a quote was given as long as their system caught up with changes -This letter makes a great point to list the dates of changes but fails terribly in their response to my cancellation dateI called and cancelled on Jun 30th to be effective Jul 1stThe State Farm office contacted me on Jul 15th to start the processing!!! No wonder this terrible excuse for a company doesn't perform even at the most easy tasks -This letter was generated by [redacted] who is a Team Manager who I can only guess doesn't stand behind his investigating due to the fact he lists the very office that I am complaining about as a point of contact for further questions -There was not one point made in the letter other than State Farm has horrible processing systems and will not sit down and take the time to settle all your complaintsThis was just another brush off letter generated by overpaid management in a trainwreck of a companyyear olds give better customer service at a lemonade stand
Initial Business Response / [redacted] (1000, 5, 2016/03/16) */ March 11, Revdex.com [redacted] Chicago, ILL Revdex.com Complaint NoXXXXXXXX Consumer Ms [redacted] Our Claim No [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 8, While we cannot share specific details in this public response, our claim department contacted the complainant on March 9, to address her concerns, and we have reached a satisfactory resolution Sincerely, State Farm Auto Claims Auto Claims Central State Farm Mutual Automobile Insurance XXX-XXX-XXXX
Initial Business Response / [redacted] (1000, 5, 2016/01/14) */ January 14, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number XXXXXXXX To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 7, While we cannot share specific details in this public response, our Underwriting Department contacted the customer on January 11, by letter, to address his concerns, and we will continue to work with the customer to reach satisfactory resolution Sincerely, Underwriting Department State Farm Insurance Companies
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThanks BB for your help!
Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ Providing Insurance and Financial Services Home Office, Bloomington, IL December 7, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number XXXXXXXX Name of Complainant [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 25, While we cannot share specific details in this public response, [redacted] member of our Agency Department contacted the complainant on December 2, , to address her concerns, and we have reached [redacted] satisfactory resolution Sincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies
Initial Business Response / [redacted] (1000, 5, 2016/07/20) */ Providing Insurance and Financial Services Home Office, [redacted] July 20, Revdex.com [redacted] XXXXX Re: Revdex.com Case Number: XXXXXXXX Name of Complainant: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 7, While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on July 20, 2016, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolution Sincerely, State Farm Insurance Companies
Re: Revdex.com Case ID #: [redacted] Complainant: [redacted] To Whom It May Concern:Thank you for notifying State Farm regarding MrFarmer’s concerns.As the Revdex.com is a third party, State Farm Mutual Automobile Insurance Company isunable to respond directly to your inquiry due to privacy and confidentiality rights that are present withhealth insurance products.Please be assured we have responded directly to MrFarmerHe is welcome to share our response withyou if he so desires.Sincerely,State Farm Mutual Automobile Insurance Company
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.Good afternoon, I am writing to request that you withdraw this complaint that I have filed with the Revdex.com A response was made by State Farm and, although the result was not what I had wished for, their apologies and understanding of my concerns were validated and I do not wish to pursue this matter furtherI greatly appreciate the role the Revdex.com has played in this problem Basically, I do not know what I would have done if your organization had not been thereI would be proud to work for an organization that allowed the "little guy" to have a say in an alleged injustice and one that is so professional and thorough in mediating a mutually agreeable result You are the unsung heroes of the common man! Thank you again, [redacted] New Orleans, LA
March 26, Revdex.com N University Peoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 20, While we cannot share specific details in this public response, our claim department contacted the complainant on March 23, 2018, to address his concerns, and we have reached a satisfactory resolutionSincerely, Auto Property Claim Department
I am rejecting this response because: I still have not received the letter from the agent letting me know how many years I have been with themI need this for my other insurance
I am rejecting this response because: 6-1-I've have not had contact with anybody from Administration Shared Services State Farm Insurance Company Corporate Office Agency Department on 5-30-addressing my concerns Thank You, [redacted]
September 18, Revdex.com N University Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 13, While we cannot share specific details in this public response, our SFPP department has attempted to contact the complainant on September 15, and September 18, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: 1-888-311-State Farm Mutual Automobile Insurance Company
April 24, Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # [redacted] Case Opened: 04/17/To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 20, While we cannot share specific details in this public response, our auto operations division contacted the complainant to address her concernsSincerely, Auto Operations State Farm Insurance Companies
December 21, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 19, While we cannot share specific details in this public response, our Claim Department contacted the complainant on December 20, 2017, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Claims Department 844-292-State Farm Mutual Automobile Insurance Company
Initial Business Response / [redacted] (1000, 15, 2016/05/02) */ May 2, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number XXXXXXXX To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 21, While we cannot share specific details in this public response, our claim department contacted the complainant on April 27, 2016, to address his concerns, and we have reached [redacted] satisfactory resolution Sincerely, Auto Express Claim Manager State Farm Mutual Automobile Insurance Company Initial Consumer Rebuttal / [redacted] (2000, 17, 2016/05/05) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the response because I feel like the individual I spoke with will for sure look further into this situation
State Farm Insurance May 31, PO Box Bloomington IL Revdex.com N University Peoria, IL Re: Revdex.com ID number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 14, While we cannot share specific details in this public response, our underwriting department contacted the customer by phone and resolved her issuesSincerely, State Farm Automobile Insurance Company Underwriting Department
Initial Business Response / [redacted] (1000, 5, 2015/07/27) */ July 27, Revdex.com [redacted] Peoria, IL Re: Revdex.com Case Number: XXXXXXXX To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 13, While we cannot share specific details in this public response, our claims department has been in contact with the complainant and their attorney to explain our claim handling proceduresWe will work with the complainant and/or their attorney to reach a satisfactory resolution If you have any questions please call Complaint Resolution Specialist [redacted] at XXX-XXX-XXXX Sincerely, Complaint Resolution Management
I am rejecting this response because: No resolution was made
December 29, Revdex.com Dispute Resolution Department NUniversity StPeoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 20, While we cannot share specific details in this public response, an underwriter contacted the customer on December 12, 2017, to address his concernsAdditionally, a letter was mailed to the customer on December 14, to further explain our positionWe are mailing another letter to the insured today advising him our position remains the sameWe believe a satisfactory explanation has been provided to the insuredSincerely, Underwriting Department State Farm Insurance Companies
Initial Business Response / [redacted] (1000, 5, 2015/07/20) */ July 15, Revdex.com of Central Illinois Attn: Revdex.com Complaint Department Harrison Peoria, IL RE: Complaint Case Number: XXXXXXXX To Whom This May Concern: Thank you for your recent inquiry dated July 7, concerning complaint case number XXXXXXXXI have been asked to respond on behalf of State Farm(r) While we would like to provide information to the Revdex.com, we're unable to do so due to privacy lawsIf our policyholder were to sign a release however, we'd be happy to share specifics regarding this policy We will be sending a letter to our policyholder addressing all of the items included in his email to your agency Thank you for allowing us to review this situation and address your concerns Sincerely, Personal Lines Auto Underwriting - Operations Center Market Area State Farm Mutual Insurance Company Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) -I never read in the policies of State Farm that a quote was given as long as their system caught up with changes -This letter makes a great point to list the dates of changes but fails terribly in their response to my cancellation dateI called and cancelled on Jun 30th to be effective Jul 1stThe State Farm office contacted me on Jul 15th to start the processing!!! No wonder this terrible excuse for a company doesn't perform even at the most easy tasks -This letter was generated by [redacted] who is a Team Manager who I can only guess doesn't stand behind his investigating due to the fact he lists the very office that I am complaining about as a point of contact for further questions -There was not one point made in the letter other than State Farm has horrible processing systems and will not sit down and take the time to settle all your complaintsThis was just another brush off letter generated by overpaid management in a trainwreck of a companyyear olds give better customer service at a lemonade stand
Initial Business Response / [redacted] (1000, 5, 2016/03/16) */ March 11, Revdex.com [redacted] Chicago, ILL Revdex.com Complaint NoXXXXXXXX Consumer Ms [redacted] Our Claim No [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 8, While we cannot share specific details in this public response, our claim department contacted the complainant on March 9, to address her concerns, and we have reached a satisfactory resolution Sincerely, State Farm Auto Claims Auto Claims Central State Farm Mutual Automobile Insurance XXX-XXX-XXXX
Initial Business Response / [redacted] (1000, 5, 2016/01/14) */ January 14, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number XXXXXXXX To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 7, While we cannot share specific details in this public response, our Underwriting Department contacted the customer on January 11, by letter, to address his concerns, and we will continue to work with the customer to reach satisfactory resolution Sincerely, Underwriting Department State Farm Insurance Companies
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThanks BB for your help!
Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ Providing Insurance and Financial Services Home Office, Bloomington, IL December 7, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number XXXXXXXX Name of Complainant [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 25, While we cannot share specific details in this public response, [redacted] member of our Agency Department contacted the complainant on December 2, , to address her concerns, and we have reached [redacted] satisfactory resolution Sincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies
Initial Business Response / [redacted] (1000, 5, 2016/07/20) */ Providing Insurance and Financial Services Home Office, [redacted] July 20, Revdex.com [redacted] XXXXX Re: Revdex.com Case Number: XXXXXXXX Name of Complainant: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 7, While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on July 20, 2016, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolution Sincerely, State Farm Insurance Companies
Re: Revdex.com Case ID #: [redacted] Complainant: [redacted] To Whom It May Concern:Thank you for notifying State Farm regarding MrFarmer’s concerns.As the Revdex.com is a third party, State Farm Mutual Automobile Insurance Company isunable to respond directly to your inquiry due to privacy and confidentiality rights that are present withhealth insurance products.Please be assured we have responded directly to MrFarmerHe is welcome to share our response withyou if he so desires.Sincerely,State Farm Mutual Automobile Insurance Company
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.Good afternoon, I am writing to request that you withdraw this complaint that I have filed with the Revdex.com A response was made by State Farm and, although the result was not what I had wished for, their apologies and understanding of my concerns were validated and I do not wish to pursue this matter furtherI greatly appreciate the role the Revdex.com has played in this problem Basically, I do not know what I would have done if your organization had not been thereI would be proud to work for an organization that allowed the "little guy" to have a say in an alleged injustice and one that is so professional and thorough in mediating a mutually agreeable result You are the unsung heroes of the common man! Thank you again, [redacted] New Orleans, LA
March 26, Revdex.com N University Peoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 20, While we cannot share specific details in this public response, our claim department contacted the complainant on March 23, 2018, to address his concerns, and we have reached a satisfactory resolutionSincerely, Auto Property Claim Department
Attached is the response for complaint on behalf of Claudia [redacted]
I am rejecting this response because: I still have not received the letter from the agent letting me know how many years I have been with themI need this for my other insurance
I am rejecting this response because: 6-1-I've have not had contact with anybody from Administration Shared Services State Farm Insurance Company Corporate Office Agency Department on 5-30-addressing my concerns Thank You, [redacted]
September 18, Revdex.com N University Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 13, While we cannot share specific details in this public response, our SFPP department has attempted to contact the complainant on September 15, and September 18, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: 1-888-311-State Farm Mutual Automobile Insurance Company
April 24, Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # [redacted] Case Opened: 04/17/To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 20, While we cannot share specific details in this public response, our auto operations division contacted the complainant to address her concernsSincerely, Auto Operations State Farm Insurance Companies