OneMain Financial Reviews (1411)
OneMain Financial Rating
Description: Consumer Finance Loan Companies
Address: 108 N Woodland Dr STE A-B, Lancaster, South Carolina, United States, 29720-4733
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www.springleaffinancial.com
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Problem one:
The first loan with OneMain I paid offThis loan has still not been reported as paid in full to credit bureaus
Problem 2:
After paying off my first loan, they showed me a credit report showing my credit score increased A LOT by 40-pointsWhich it obviously didn't increase since the reports I and another business have show the loan still active and NOT being paid off AND same scoreThis was a mock up but that's NOT what I was told
Problem 3:
After paying off the first loan I took out a second loan based on their infoDecided next day I wanted to cancel the loan because what they were telling me and reality wasn't adding upbut was told I'd have to wait until the agent was back in the officeI cancelled the policy in their office within the cancellation periodI realize the loan inquiry would show up on my credit report, however, I asked if this second loan (the loan itself) would show up on my creditThe agent said "no" and confirmed it with someone by phoneAnd she stated since I canceled within the cancellation period the loan would not show up on my credit report
So they didn't report the first loan paid off, but did report the second loan as the full loan amount even though the agent said it wouldn't be reportedThis has hurt my credit and has affected my ability to take care of my handicap financial needs
Inaccurate reporting and lies, do not allow a customer to make an informed decision on doing business with your companyAnd if you had of told me the truth I would NOT have taken out the second loanPeriod
FYI: lies = fraud
Always a pleasant experience
At One Main Financial.....they understood what my needs were At the time, I needed that financial window to open, and One Main Financial made that happen They made me feel comfortable and made every effort to assist me I do have to include that their entire staff are great They work as a team and they will be there for you too as they were for me
Excellent customer serviceAttentive, professional, efficient Quick response and easy qualification process
One Main Financial was very niceEven the other two employees was talking to my toddler and my year old and gave them something to color with and onSo I could get what I need done so I didn't have to chance a toddler aroundNo one was ever rude in person nor over the phone
Excellent prompt service! Businesses of this nature are usually condescending to their customers however these folks were very kind and understanding and eased our minds about our financial emergencyWould highly recommend them to others
One main was effortless to apply for and monthly payments were reasonableGreat company
One Main was excellent we received personal professional service in a very efficient mannerMany thanks to this company will return again when in need
I have had a great experience with One Main FinancialStaff have been professional and courteousMy account has never had any issues that would cause me to worry
I was fairly pleased The biggest problem for me is their limited hours They are not open on Saturday and they close relatively early during the week I work 8:30-5:Monday through Friday
one main financial has been the best love the people and they are extremely nice also.had brought my girlfriend to them and she is very happy with them also
I kept receiving emails and letters in the mail telling me I was pre approved for a loan, a larger amount than I ever expectedI was skeptical, but my stupidity I got a loan for someone else who didn't have credit, now I'm stuck paying it when they ran for the hills, I know my stupidityI am CLUELESS when it comes to loans, interest rates, all a foreign language to meI was lostBut after talking to a lady there, they convinced me that this would be a GREAT way to build my greatThe rest was gibberish, I didn't understand anything and she didn't explain muchI knew my payment was around $a monthI thought ok I can do thisAfter months of auto draft I learned that only $of that goes to the payment, the rest is interestI'm still completely confused as none of this was explained to meI went back In and the lady was a total *** who hardly spoke EnglishI feel absolutely stuck and It will take me forever to pay it offI suppose it's my stupidity for not understanding, I'm young and unfortunately they don't teach important things like this in schoolI completely regret this and wish it was explained way moreI felt pushed into itREAD THE FINE PRINT
Bunch of *** *** and knuckleheads especially who workes in San Francisco office
The try to threat me to admit that I made a mistake but actually it was their errorBut I did what every person will do in my situation: I went to the Attorney office to file a claim for harassment and threatsWe will see soon
Do not do business at least with this branch
The staff at the Amarillo Tx office have always been a big help, they explain all transactions with the upmost professionalism and keep information confidentialAlways will to assist!
Very easy to work with and their online payment is very user friendly!
Fast and very easy loan
I called them on 9/to schedule a service call for a gas leakthey told me $for a service calli agreed to 8am the next day I was able to find someone to come and fix it that day, so I called back and canceled I called them the wrong company name since I had talked to so many many companies that day, but regardless, they emailed me asking me to confirm the cancellation Then they called at which point I again confirmed the cancellation They still charged me the service call, no one came to my house at 8amI called them friday 9/asking about a refund, they said someone would call back, no one did I called them monday 10/asking about a refund, they said someone would call back, no one did Then on 10/i received an email stating that because I said the wrong company name when I called to cancel, they wouldn't issue a refund when I questioned that, they stated that it wasn't because of that, it was because I didn't call at allwhich I clearly did since they emai
Very courteous personal with great knowledge of what they are doing and help other to make the process very smooth in a very politely way=)
Everything went smoothly and everyone was so niceThe loan process only took a few hours and had a check that day
This company in general is very tricky to do buisness withOn there website when you apply I was approved for a $UNSECURED loanSoon after I called customer service and they now want to give me a loan for over $and they want to take one of the titles to my carsI thought that was ludicrous so I found out that they sent the original loan application to the branch and started a new loan application without my knowledgeThe next day I stopped by my local branch and again was offered a different loan amount which I did not want or needBut it comes at a hefty costThey requested the title to my car once again changing the original agreement I had with themNOPEI was ready to walk out of the branch at this point when the loan officer says okay we are going to give you the loan unsecured like we originally approved you for but you're not going to get the $but $with a very high APR of 26%That was NOT what I was originally approved forThen when I go to sign the paperwork which I never seen the APR is now at almost 28%They also tried to pressure me into buying rubbish auto coverage which I already have through my insurance company and life insurance for their gain so if I die before the loan is paid for they collect my policy not my familyEverything they tried is for getting their hands on the title to your carThere is a motive behind that, i'm not sure what that motive is but the staff at this branch on the other hand were very nice and kindBut nice and kind does not give you the title to my $truck which took an arm and a leg to pay offI would NOT recommend One Main Financial