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Reviews Paramount Equity Mortgage

Paramount Equity Mortgage Reviews (571)

My husband and I recently purchased a new home and had a wonderful experience working with Chris and ParamountHe helped us with questions (as this was my first time buying a home...I had a lot of questions!), he helped make the process move quickly and was great to work with from beginning to close! We highly recommend working with him!

Caytee V***&Dan V*** are extremely helpful and friendly and they know their business very wellI would recommend Paramount Equity Mortgage company and Caytee and Dan to everyone

I paid Loanpal a total of $for an appraisal fee wich was never performed on my home due to me cancelling out on the dealPayment was remitted to them on Mar.02, and I cancelled weeks laterI have called and emailed to *** *** at least a dozen times asking for my refund and nothing has been returned to me

had very good experience Kyle D*** very helpful

Do Not go with this company Unable to get any return phone calls, unable to get online and very rude customer service

Trey and Christina were so courteous and informativeThey always kept me in the loop and handled my loan process with excellent care

Dealing with Paramount Mortgage and Caytee V*** in Phoenix was one of the best experiences I have had with a Mortgage companyI would highly reccomend her to work with and will work with her only if need be again in the future

Loan Pal aka Paramount Equity Mortgage (PEM) is a risk you should not takeYou will be wasting a lot of time, money, and causing yourself undue stress
I contacted PEM for a refinanceI spoke to Missy F*s aka Melissa Megan F*sI was given an excellent loan scenario followed by a Loan Estimate (LE)I specifically asked several times, "How solid are these numbers?" or something very similarI was told, verbatim, "This loan should only get better, based on the value of your house." Let's be very clear here, I was excited about the loan, and I wanted to make sure that there would be no surprises down the roadMissy supposedly "locked" the rates that day, which should have made the values of the LE fairly stableI understand that prices can fluctuate a few $based on services, but this is not what happenedYou can imagine my surprise when I ended up with a loan that was worse than Missy's pie-in-the-sky LE after my house appraised for a higher than expected value
Over the course of months, yes months, after I was told that the refinance could be done within 3-weeks, I received no less than different L.E.s all with wildly fluctuating numbersIn every instance, when a document was requested, I usually got it to them within 24-hoursI practically had to beg, call every day, email constantly and even had to show up to their offices just to get some answers about what was going on with the loanThey had numbers on their L.E.s that apparently they were not even sure how they got thereHow is this possible?
LoanPal aka PEM was so inefficient in their execution of this loan, they blew a rate lock, which of course I ended up having to pay forThey also promised to pay for the appraisal, which ended up in the fees, which means that I paid for it
Let's list the lies that I was fed, followed by the actual outcome
Lie #1: You are getting a 0% of Loan Origination Charge with a total closing cost of $2,
Reality #1: After multiple wildly varying LEs, I ended up with a 0.625% Loan Origination Charge with a total closing cost of $4,
Lie #2: We can have this loan completed within a month
Reality #2: It took over two monthsWe had to pay for a rate lock extension because they blew it
Lie #3: I locked your rate today
Reality #3: My rate was not locked on the day indicated by Missy/MelissaI have, as of yet, to get a clear answer on when that supposedly happened
Lie #3: We will pay for your appraisal
Reality #3: I ended up paying for the appraisal
Lie #4: You can make biweekly payments
Reality #4: Closing documents state that partial payments are not accepted
Lie #5: Your loan will only get better and the numbers presented in this LE will only get better
Reality #5: My house appraised for more than expected and my loan got worse on virtually every measurable metric
Please do yourself a favorIf you plan on gambling by allowing PEM/LoanPal to provide you with lending services do yourself a favorHedge your betsThis means, go through this process with multiple lenders at the same timeThe PEM/LoanPal offer may be the best one, but they will not follow throughThey will not be timelyThey will not honor their wordWhen they start to mess around and miss deadlines or start to change their LEs, you can drop them and continue on with a reputable company
I timed my refinance at a good time to get a great rate offer from multiple companiesPEM/LoanPal had the best offer at the time and because they were so slow, I ended up having to make a decision on the other mortgage company offersAfter getting multiple reassurances along the lines of, "Don't worry about the numbers, we will fix them at the endWe will take care of you.", I decided to go with PEM/LoanPalThis was a mistake and it ended up costing me in opportunity and real money costs
PEM/LoanPal will lie to youThey will offer you great loan terms only to change them at the endDon't fall for it

Nice and professional service

Mortgage Broker kept playing with the numbers on the loan application , when I asked them about them I was told it doesn't show on the endI had them redo to loan application two time and still tried to sneak in bogus figures and costswhen I got tired of dealing with *** ***
*** *** I was passed onto his Boss *** *** who was an even bigger lair I finally got tired of them and told them I wasn't interested don't call back but I keptgetting calls so I had to resort in having there number blocked

Consumer states that the business has reached out to her and the issues have been resolved

Matthew Z*** and Paramount Equity Mortgage have met my needs and expectations not once but twice now with the refinancing of my homeThe process was timely and the interaction was both professional and friendlyThanks to the Paramount team for an quick and trouble-free experience

I have had three home loans in my lifetime and this one with Paramount mortgage was the bestNo hassles, easy to work with and a great rateThey explained our options and help us pick the right loan for our needsThey also did all the workThere was very little for us to doAlso they got it all done in around fifteen daysOther loan companies were stating to daysAndrea and Patrick kept us informed and up to date the whole wayoverall it was a great experienceHighly recommendedThank you Paramount Equity Mortgage

Nathan and his staff was friendly and excellent to work withThey made the process a very great experienceTheir service was very accommodating and communicated with me through each stepI was extremely happy with them

I would to give a big thank you to Jason O S*** for the great customer service he gave us during refinancing process, what a great experience it was work with him and Paramount.***

I had a great experience with this company.They worked hard to make the process a success and go as smooth as possible.I would use them again

Working with Nathan was a pleasureHe made certain I was informed at every stageI would refer him

Somebody contacted me to do a refinance in 8/spoke to a rep and he took all my information in sept I gave him everything that was requested He stated the loan should be done in to days It’s oct and my loan is still sitting in someone’s desk because the processor stated we have about files that need to be looked at before they can get to mines I’m sorry but Refi should only take days I have been waiting over and still no response all I am getting us we are working in ur

+1

Jose V***, Senior Mortgage Specialist, exceeded my expectations during the refinance of our homeHe was creative, competent and a pleasure to do business with throughout the entire loan processAdditionally, the loan processor, Kerry J***, was a huge help with logistics since we traveled most of the time during this refinanceThe loan process with Paramount Equity Mortgage was the best experience for us

Best lender I've ever worked with MrAustin is awesome..done a super job ..He showed me different options for refi that other bank don't even bother to tellI would definitely recommend others to use Paramount for new purchase or refiLast but not least I would like to thank Annie for staying on top of the game at all the timeThanks again guys

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Description: Mortgage Brokers, Mortgage Lender, Real Estate, Real Estate Services, Loans, Real Estate Loans

Address: 22 Executive Park # 100, Irvine, California, United States, 92614

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