Passion Planner

Greetings *** ***,
Please excuse our delayed response.I just checked through our systems and it looks as though your order has already been delivered, here is the trackingnumber for your order: ***If the planner has not arrived, please contact your
local postal service office and check in with them on the status ofyour order, or follow up with us and we will take care of youHave a great day!Sincerely,***The Passion Planner Team

Please email us at [email protected]
Our customer service representatives will be able to assist the individual furtherWe will also be able to offer partial or full refunds depending on the condition of the order(whether it is lost, stolen,
damaged)
Thank you
***
Passion Planner Team

Hello,
We deeply apologize for the late responseI have cancelled and fully refunded your orderPlease allow 5-busine~used to purchase the plannerBest Regards,*** - Passion Planner Team

Customer's package was already delivered on February 7th, 2015They have been emailed by one of our customer service representatives.Thank you,***Passion Planner Team

Everyone who is complaining about this "business" being bad needs to chill outThis started out as a crowd funded projectThe amount of support was completely unexpected and overwhelmed the people who started the projectYes they could have done things better and been more prepared, but with unforeseen events such the strike in the portsThe Passion Planner crew did a great job getting things accomplished
So you had to wait a few more weeks to get a plannerBig dealThey company offered FREE printable downloads for the inconvenienceAll in all I would recommend the planners to my friends, family members, and colleague but I would be sure to mention it might take a little extra time to get what you ordered, but it is definitely worth the wait
The product is wonderfulIt's extremely positive and helps even the most disorganized and ADHD (Yes I'm actually diagnosed) of us get our lives together

ATTN: B*** ***,We have issued a full refund to the customer for $USDThank you,***Passion Planner Team

Hello,Our records show that your planner was already shipped before we could cancel the orderIf you wish, we canprovide you with a return labelWe will complete the refund process when we receive the planners backWe deeply apologize for the inconvenience that this may have
caused youBest Regards,***- Passion Planner Team
-never responded
-disputed charge
-kept our planner

LOVE this company! 100% satisfied with my product Extremely happy with the company, their communication and their commitment to serviceWill frequently do business with them and will refer Passion Planner to many

Hello,
We deeply apologize for the late response.I have cancelled and fully refunded your orderPlease allow 5-business days for the refund to process back onto
the card that you used to purchase the plannerBest Regards,*** - Passion Planner Team

Hello,
We deeply apologize for the late response.I have cancelled and fully refunded your orderPlease allow 5-business days for the refund to process back ontothe card that you used to purchase the plannerBest Regards,*** - Passion Planner Team

We would be happy to refund the customer if an order number and email is providedI have looked in our system and was unable to find the person named in this complaintWe may be contacted at ***@gmail.com with subject header titled Kickstarter reward never
receivedThank you,
Passion Planner Team

The planner was delivered on February 14th, We have sent out a mass email stating that customers who received their planner late and have months that are unused may be refunded $USD for each monthIf a customer seeks this refunded they were asked to email us on our email.Thank
you,***Passion Planner Team

ATTN: Christine Govas,The individual in this complaint has been emailed as of today, April 11th, extending an apology for the poor communication and lack of customer serviceWe have offered the individual a partial refund of $USD for the inconvenience caused by the tardiness of
the planner.Thank you,***Passion Planner Team

ATTN: C[redacted],The individual mentioned in this complaint had their package delivered on February 12th, 2015 to the address:
[redacted]
[redacted]
[redacted]
[redacted]
We have also emailed...

the individual stating that the tracking number shows that the package was delivered and if for any reason the package was not received, to contact their local post office.Thank you,[redacted]Passion Planner Team

Hello [redacted],We apologize for your planner not arriving after placing your order. We have contacted you regarding your situation and how it has been handled privately to your email.Sincerely,The Passion Planner Team

Hi [redacted],I sincerely apologize for getting back to you so late. We have been receiving thousands of emails a day and thePassion Planner Team is working hard to get back to everyone in a timely manner; thank you for your patience!Unfortunately, on top of not having read through you...

email until now, unforeseen strikes along the West Coast portsmade it impossible for the Passion Planner team to get planners out before Christmas as we had planned. However,we have moved past this situation and have began shipping the planners to their rightful owners. Decembershipments: All orders placed before 11/9 have been shipped! January shipments: Orders placed between 11/10 and12/10. We are currently working on orders placed on 11/12 through 11/15. (There are about 14,000 orders placeswithin those 4 days!). February shipments should all arrive one time.We apologize for any inconvenience this may have caused you and thank you for your patience and understanding.
Sincerely,The Passion Planner Team

We are unable to refund the amount for the planner as it was received by the customer. We can however offer a 50% refund on the order placed as compensation for time lost.Thank you,[redacted]Passion Planner Team

We have already refunded her
https://dashboard.stripe.com/emails/receipts/rfdrc_[redacted]

We have already refunded herhttps://dashboard.stripe.com/emails/receipts/rfdrc_[redacted]

Hi [redacted],
Our deepest apologizes for the late response.Our records show that you have already received your Passion Planner. If this is not the case, please contact yourlocal postal service office to locate your order.
We hope that you enjoy your Passion Planner! Have a...

great day![redacted]-The Passion Planner Team