bought Desk top computer tower which both had to be returned because of missing parts and it just didn't work they didn't credit their charge cards for days giving them interest on those refunds.The salesperson informed us they were new but one was referbished and didn't work.The other tower we were told it was new,but when brought home it was missing cords
I bought a Walmart Money CardI did not open it, I did not use it.The clerk gave me wrong information regarding the use of itI want my money back I bought a Walmart Money card on 1/29/Several attempts to return it have gone no placeI did not open it or use itI called Walmart and left messages, as of this writing no call backsThe total price of the Card was $All I want is a refund
I made a return in store for items I received for my baby shower that I didn't need and wasn't fully refunded I decided to return the car seat & stroller because I already had received those items The sales rep returned the items for a total of $then asked me to swipe my American Express card , then proceeded to just issue a giftcard She didn't hand me a receipt , just the gift card When I tried to check the balance there was barely anything on there , $at most & I contacted my bank and they said I didn't have a credit coming to my account So my complaint is where's the funds
Items are priced (Vella Wine) at Check out charged Store Mgr refused to correct transaction claiming it was illegal in Indiana to change a price on alcohol even though it was misrepresentedlMgr seemed unconcerned about correcting the price on displayI'm sure other people were duped that day without noticing it
At am on July I purchased what I thought was a HP Stream NotebookBut when I get home to open it up there were glass plates with a rag stuck between the platesTurned right around and took it back to the store customer counterSupervisor was called she looked in box and took the receipt to securityWhile waiting the young man who sold me the laptop comes up with another laptop but I had to wait for the supervisor to come back instead I assume the security supervisor came back with box and receipt to explain tell me that they had to investigate it further and that I could have taken it home and put plates into box myselfShe asked if I had called up to talk to someone and I told her noI live around the corner and came up as soon as I saw what was in itI asked her about my and was told that I would not get anything until they do their investigation which she gave me no time limit on how long that would take Product_Or_Service: HP Stream Notebook
Sent to Walmart customer emails times explaining my issues, was told each time same information, go into store which I am not able to do, disabled and no transportationI just want my refunded as item was open and missing parts Copy of one of my emails below and I have copies of all their customer service emails I cannot and will not go to the stoare and I believe I mentioned thisThe store is in a nasty area, when I have been there, fights have broken out and the police were calledObviously I have already picked up the item and received it open with parts missing thus the reason for refundPlerase do not make me file a Revdex.com complaint and contact Walmart coporate officeI will do both if nrcessary to get my money backI am sure Walmart can afford to give me my bucks back! I should not to go through a hassle to get my money backI have no transportation to the store eitherPlease read my message, store is dangerous and unsafe, no transp
My son purchased a laptop the day after Black Friday at Walmart in Pittsburg, CA That Saturday the day after Black Friday my son went to Walmart in hopes of purchasing a laptop with the removable keyboard He was short a dollar so a woman give him the moneyThe cashier gave the woman the receipt instead of my sonUpon leaving the store the greeter asked for the receipt, and my son told the person what had happenedThey going back to the cashier and said he purchased the item, but they took the item and didn't return my son his moneyI've been going back and forth with them since the beginning of February with no results
TLE Issue My wife stopped in on 9/19/to have a slow leak repaired on her tireThe tires were purchased in from a Walmart where we also purchased the Road Hazard on the tiresThe technician informed my wife that Walmart policy states if the tires are older than years that they won't do any repairs on the tireEven though they were purchased in since they manufactured in there was nothing they could do but not to worry other businesses don't have a policy like this and can repair the tireI'm confused as to why the age of the tire comes into play with a slow leak and not the amount of miles that's on the tireAlso how could Walmart refuse to even look at a slow leak and completely waste our timeThere was no policy when I purchased the tires in saying after years there's nothing that could be doneIs this an actual policy and what are the plans to fix this? How can other businesses owner this but Walmart won't even though I purchased the tires through t
Walmart gateway west el paso texas vision center, 10:am Mar this was our first visit to the vision centerWhen we approached the counter there were two ladies engaged in friendly chatter, one a Walmart employee the other I suppose a vision employee, we were totally ignored for about five minutes till they finished their friendly conversationFinally one came over and asked if we needed helpMy wife and I decided to go elsewhereWe received 100% better service elsewhereYou can contact me at [redacted] for any further comments
Prices advertised for the store in Valley Alabama that are online are a bait and switch I saw the prices advertised for the Valley Alabama store on 6-22-and went to the store to buy a inch televisionWhen I got to the store the prices were dollars and up more than advertised by the store online The same prices are still up in the ad the next day but the store says the television is more I call the store times and spent an hour calling the walmart help lint and was hung up on once and told too bad the next time I told them that there are laws against their bait and switch scheme, but useless I have been a loyal customer for years and have bought many items with my online account with them They get at least 75% of my total income Now I am out my time, gas and phone minutes I will avoid walmart from now on To help others I will report the bait and switch to the proper agencies ans the Alabama DA
Its been months & Damage isn't repaired and Walmarts claims representative is not responding to call, fax, emailCustomer Service level is zero I am beyond frustrated Walmart's with CMI claims departmentI have called the claims representative (Blake) that was supposed to be handling my claim regarding an incident that happened with my car after an oil change from Wal-Mart automotive deptThe representative called me once while I was at work and unable to answer my phoneI returned his call later that afternoon, didn't get an answer so I left a messageIt has been since August 8, and I have called, emailed, and fax CMI several and I've still not heard back from the representativeI am currently without a vehicle due to negligence on behalf of Walmart's unknowledgeable staff and I cannot even get in contact with a claims rep to begin to resolve my caseThis is extremely frustratingI have lost time at work, even having to find work closer to home to accommodate the lo
This review is in reference to store #on Tennessee street in Tallahassee Florida I WILL NEVER SHOP THIS WALMART AGAIN! Today was my second experience trying to return a DEFECTIVE item at this store Last year I purchased a pair of Interceptor boots, within three days the zipper on the side broke offWhen I went to return them, I was told that despite the fact that I had the reciept, they were too "dirty" to returnHello they're work boots, and I was working in them when they broke and I had to walk around with a broken boot all day Today I went in with an early Christmas gift, a quart electronic pressure cooker from as seen on tv, that I had only used a few times before realizing that it didn't fully pressurize and burned all the foodI did not have my reciept because my friend bought it for me AS A GIFTThe woman at the customer service counter was very nice and told me to go get another one from the shelfWhen I got back, CSS Manager Demonte was telling my mother that they would not do an exchange or a return without a receiptWe explained it was a gift, but he said there was absolutely nothing they could doThen Demonte gave us the corporate number to as seen on tv, to try and get them to return itI called the number right away, and they said guess what you have to return it at the storeWe talked to Demonte again, told him that as seen on tv said that Walmart had to do itHe again insisted that they couldn't return it without a reciept even if it was a giftWe asked to speak to another managerHe called Shay, and went and talked to her first, before bringing her to us, to which we explained the same thingIt was a defective product that was a giftShe refused as well What the [redacted] is wrong with Walmart employees? Since when can you not return an early Christmas gift? Never again
Issue with item return On January 9th I attempted to return an item that I purchased about a month ago at the Walmart Elk Grove location located at Bruceville Rd, unable to find my receiptAfter reading the Walmart store policy, which states "We will happily exchange or refund merchandise purchased from Walmart within days of purchase, with or without a receipt." The store clerk stated without a receipt he could only except item exchange for equal or lesser valueAt that point I asked to speak to a manager, at which time I relayed the same information to the manager (Ashley)she said she could only except an exchange as wellI took the merchandise back with me as that is not an acceptable resolution! I'm very upset! I have never been treated in such manner before in my life! I've shopped at Nordstrom's, Macy's and target to name a few stores and have never encountered treatment as I did at this Walmart! I have purchased big ticket items at Walmart such as Telev
I bought a weed eater from walmart in pearisburg virinia the product was a snapper weed eater with a year warrentyI had it less than a year and the snapper weed eater I bought from Walmart has a year warranty and its still under warranty and will not startbriggs and straton want make it right and either will Walmarti get nothing but a run around from both companies both companies trying to pack the problem off on the other company.....NOT GOOD
Walmart of Dyersburg TN Shows entirely to much favoritism when it comes to its employeesYou pretty much have to kiss [redacted] in order not to be coached or written upManagement is really quick to blow off customers and handed off to associatesYes I understand its an associates job to help customers but when a customer ask managementthey are quickly blown off and makes excuses The Store Manager literally walks around with his head up his rear end and blames associates when department manage complains to him3rd shift is by far the worse and had the worse management I have ever seenit makes no sense that customers have to wait to minutes when a lot of the associates are not trained to do certain thingsThis is by far the worse job I have ever hadUnfair Managementthere are some good ones but half of the management are terribleThe store is filthy dusty shelves and lots of bugsthe bathrooms are terriblethat back room smells like pure urine and general receiving never stays clean
Walmart Pharmacy tried to collect $for a prescription that I purchased one mile from the store for $ If that isn't criminal it is very close I actually found another store that would have charged $ This store is in McKinney, Tx on Lake Forest
"In store only" Resin Adironka chairs advertised @ $thru 6/10/were not available for purchase in stores After reading Walmart's weekly ad for resin adirondak chairs for $I went into a Superstore Walmart to purchase one only to be told they were never shipped and may not be shipped before the sale ends and that they do not issue rainchecksI then called other stores in Vancouver, WA and in Portland, OR, and was told the same thingI spoke with Laura, a manager in the Hayden Meadows Drive, Portland, OR, store who said she understood my frustration but that there was nothing she could do to correct the situationMy complaint is that this seems like 'bait and switch', when a store adverises a product at a certain price and then when the customer comes in to buy that product at that price, the store is just hoping that while that product/price is not available, perhaps a profit may be made if the customer finds something else to purchase while the fake ad brought th
Flat tire was taken to store for repair but ended up having to buy a new tire.Tire Pressure Sensor Monitor was damaged or stolen by store employee I had a flat tire on 11/30/Tire was taken to Walmart location for repair but I had to buy a new tireTire pressure light did not go off on my dash after replacing my tireI assumed I needed to have it reprogrammed or reset at the dealership for light to go offI had just been to the dealership for maintenance and due to holidays did not find time to go back until 01/22/Dealership told me that they could no reprogram because the Tire Pressure Sensor Monitor was missing completelyI immediately went back to the Walmart store and told themThey had me fill out a reportI waited weeks and never heard anythingI then called the store and the store manager stated that someone should have contacted me within week and she could not believe that they had not calledShe stated that the manager for the tire and lube would not be t
Purchased an item that can't be refunded once opened but you can't see the disclaimer till after the item is opened I purchased an iPhone from Walmart with straight talk service When trying to transfer the phone to a different provider I was told I couldn't do that until that phone was in use for months the disclaimer is apparently packaged inside the iphone packaging Once you open the iphone packaging, You CAN NOT RETURN the phone I now have a $phone that my foster child can not use because they refuse to unlock the paid for device You can't even read the disclaimer said to be placed inside the packaging because again, once you open that sealed wrapper you can not return the Iphone There is nothing on the Walmart website that informs the customer of this, I have pulled my invoice from them and no where does it state this on their sight when it was purchased and no where can it be read without opening the product that then can not be returned I would like my mo
Refund for DVD Portable Player deniedI purchased a portable DVD player on August 5, for approximately $not including tax at Walmart Store On August 21, 2016, I attempted to return the DVD player at the same WalMart Store (00277) cause the sound quality is extremely poorThe Customer Service representative who I presume her operator number is (000177) from the receipt stated that item was day outside of refund timeframe and that she would need to get a manager to override the exceptionShe contacted a manager named [redacted] , CSM, and attempted to get him to make the override and he informed her it was outside of the return periodShe apologized to me and so not to hold up the line at customer care, I told her to go ahead and handle the other customers and I waited to speak with this manager after he returnedHe knew I was waiting to speak with him and he did not return for another minutesSo I asked this manager [redacted] to show me on my receipt where it tells the consumer this item is only valid for returns until a specified time periodHe stated its not on the receipt and he pointed to the small return policy at the registerAlso there is a huge return policy display behind customer care that states days refund/returnHe also stated that I could find it online as wellSo I asked [redacted] , if the cashier clerks are trained to let consumers know of the specific exclusions that apply to returns for electronics, etcHe stated he did not knowI informed him that the cashier never stated that this item was only returnable within a specified frameIf you look at the receipt from Walmart which I can [redacted] as exhibit A, it does not state on the front or back of receipt, the return policy that Walmart states consumers should knowAs Exhibit B, I can submit my Target receipt, which not only states the return date on the top of receipt but also the return date for electronic items under each item you purchaseFurthermore on the back of the Target receipt it states the return policy as well as the url to goto and view the full Target return policyWalmart by telling consumers they have to view the return policy online is not geared for customer satisfactionWhat if consumers don't have access to internet, low income families, elderly, etc, what are we saying to this specific demographic part of societyI asked [redacted] one last time since I was only a day outside the exchange period would he take the returnHe stated NOI informed him that they must have done it before cause otherwise the cashier would not have even requested a manager to override the exception if it wasn't done beforeWell, I would like a full refund of this merchandise Your Desired Resolution: Full refund including sales tax of this merchandise$plus tax
bought Desk top computer tower which both had to be returned because of missing parts and it just didn't work they didn't credit their charge cards for days giving them interest on those refunds.The salesperson informed us they were new but one was referbished and didn't work.The other tower we were told it was new,but when brought home it was missing cords
I bought a Walmart Money CardI did not open it, I did not use it.The clerk gave me wrong information regarding the use of itI want my money back I bought a Walmart Money card on 1/29/Several attempts to return it have gone no placeI did not open it or use itI called Walmart and left messages, as of this writing no call backsThe total price of the Card was $All I want is a refund
I made a return in store for items I received for my baby shower that I didn't need and wasn't fully refunded I decided to return the car seat & stroller because I already had received those items The sales rep returned the items for a total of $then asked me to swipe my American Express card , then proceeded to just issue a giftcard She didn't hand me a receipt , just the gift card When I tried to check the balance there was barely anything on there , $at most & I contacted my bank and they said I didn't have a credit coming to my account So my complaint is where's the funds
Items are priced (Vella Wine) at Check out charged Store Mgr refused to correct transaction claiming it was illegal in Indiana to change a price on alcohol even though it was misrepresentedlMgr seemed unconcerned about correcting the price on displayI'm sure other people were duped that day without noticing it
At am on July I purchased what I thought was a HP Stream NotebookBut when I get home to open it up there were glass plates with a rag stuck between the platesTurned right around and took it back to the store customer counterSupervisor was called she looked in box and took the receipt to securityWhile waiting the young man who sold me the laptop comes up with another laptop but I had to wait for the supervisor to come back instead I assume the security supervisor came back with box and receipt to explain tell me that they had to investigate it further and that I could have taken it home and put plates into box myselfShe asked if I had called up to talk to someone and I told her noI live around the corner and came up as soon as I saw what was in itI asked her about my and was told that I would not get anything until they do their investigation which she gave me no time limit on how long that would take Product_Or_Service: HP Stream Notebook
Sent to Walmart customer emails times explaining my issues, was told each time same information, go into store which I am not able to do, disabled and no transportationI just want my refunded as item was open and missing parts Copy of one of my emails below and I have copies of all their customer service emails I cannot and will not go to the stoare and I believe I mentioned thisThe store is in a nasty area, when I have been there, fights have broken out and the police were calledObviously I have already picked up the item and received it open with parts missing thus the reason for refundPlerase do not make me file a Revdex.com complaint and contact Walmart coporate officeI will do both if nrcessary to get my money backI am sure Walmart can afford to give me my bucks back! I should not to go through a hassle to get my money backI have no transportation to the store eitherPlease read my message, store is dangerous and unsafe, no transp
My son purchased a laptop the day after Black Friday at Walmart in Pittsburg, CA That Saturday the day after Black Friday my son went to Walmart in hopes of purchasing a laptop with the removable keyboard He was short a dollar so a woman give him the moneyThe cashier gave the woman the receipt instead of my sonUpon leaving the store the greeter asked for the receipt, and my son told the person what had happenedThey going back to the cashier and said he purchased the item, but they took the item and didn't return my son his moneyI've been going back and forth with them since the beginning of February with no results
TLE Issue My wife stopped in on 9/19/to have a slow leak repaired on her tireThe tires were purchased in from a Walmart where we also purchased the Road Hazard on the tiresThe technician informed my wife that Walmart policy states if the tires are older than years that they won't do any repairs on the tireEven though they were purchased in since they manufactured in there was nothing they could do but not to worry other businesses don't have a policy like this and can repair the tireI'm confused as to why the age of the tire comes into play with a slow leak and not the amount of miles that's on the tireAlso how could Walmart refuse to even look at a slow leak and completely waste our timeThere was no policy when I purchased the tires in saying after years there's nothing that could be doneIs this an actual policy and what are the plans to fix this? How can other businesses owner this but Walmart won't even though I purchased the tires through t
Walmart gateway west el paso texas vision center, 10:am Mar this was our first visit to the vision centerWhen we approached the counter there were two ladies engaged in friendly chatter, one a Walmart employee the other I suppose a vision employee, we were totally ignored for about five minutes till they finished their friendly conversationFinally one came over and asked if we needed helpMy wife and I decided to go elsewhereWe received 100% better service elsewhereYou can contact me at [redacted] for any further comments
Prices advertised for the store in Valley Alabama that are online are a bait and switch I saw the prices advertised for the Valley Alabama store on 6-22-and went to the store to buy a inch televisionWhen I got to the store the prices were dollars and up more than advertised by the store online The same prices are still up in the ad the next day but the store says the television is more I call the store times and spent an hour calling the walmart help lint and was hung up on once and told too bad the next time I told them that there are laws against their bait and switch scheme, but useless I have been a loyal customer for years and have bought many items with my online account with them They get at least 75% of my total income Now I am out my time, gas and phone minutes I will avoid walmart from now on To help others I will report the bait and switch to the proper agencies ans the Alabama DA
Its been months & Damage isn't repaired and Walmarts claims representative is not responding to call, fax, emailCustomer Service level is zero I am beyond frustrated Walmart's with CMI claims departmentI have called the claims representative (Blake) that was supposed to be handling my claim regarding an incident that happened with my car after an oil change from Wal-Mart automotive deptThe representative called me once while I was at work and unable to answer my phoneI returned his call later that afternoon, didn't get an answer so I left a messageIt has been since August 8, and I have called, emailed, and fax CMI several and I've still not heard back from the representativeI am currently without a vehicle due to negligence on behalf of Walmart's unknowledgeable staff and I cannot even get in contact with a claims rep to begin to resolve my caseThis is extremely frustratingI have lost time at work, even having to find work closer to home to accommodate the lo
This review is in reference to store #on Tennessee street in Tallahassee Florida I WILL NEVER SHOP THIS WALMART AGAIN! Today was my second experience trying to return a DEFECTIVE item at this store Last year I purchased a pair of Interceptor boots, within three days the zipper on the side broke offWhen I went to return them, I was told that despite the fact that I had the reciept, they were too "dirty" to returnHello they're work boots, and I was working in them when they broke and I had to walk around with a broken boot all day Today I went in with an early Christmas gift, a quart electronic pressure cooker from as seen on tv, that I had only used a few times before realizing that it didn't fully pressurize and burned all the foodI did not have my reciept because my friend bought it for me AS A GIFTThe woman at the customer service counter was very nice and told me to go get another one from the shelfWhen I got back, CSS Manager Demonte was telling my mother that they would not do an exchange or a return without a receiptWe explained it was a gift, but he said there was absolutely nothing they could doThen Demonte gave us the corporate number to as seen on tv, to try and get them to return itI called the number right away, and they said guess what you have to return it at the storeWe talked to Demonte again, told him that as seen on tv said that Walmart had to do itHe again insisted that they couldn't return it without a reciept even if it was a giftWe asked to speak to another managerHe called Shay, and went and talked to her first, before bringing her to us, to which we explained the same thingIt was a defective product that was a giftShe refused as well What the [redacted] is wrong with Walmart employees? Since when can you not return an early Christmas gift? Never again
Issue with item return On January 9th I attempted to return an item that I purchased about a month ago at the Walmart Elk Grove location located at Bruceville Rd, unable to find my receiptAfter reading the Walmart store policy, which states "We will happily exchange or refund merchandise purchased from Walmart within days of purchase, with or without a receipt." The store clerk stated without a receipt he could only except item exchange for equal or lesser valueAt that point I asked to speak to a manager, at which time I relayed the same information to the manager (Ashley)she said she could only except an exchange as wellI took the merchandise back with me as that is not an acceptable resolution! I'm very upset! I have never been treated in such manner before in my life! I've shopped at Nordstrom's, Macy's and target to name a few stores and have never encountered treatment as I did at this Walmart! I have purchased big ticket items at Walmart such as Telev
I bought a weed eater from walmart in pearisburg virinia the product was a snapper weed eater with a year warrentyI had it less than a year and the snapper weed eater I bought from Walmart has a year warranty and its still under warranty and will not startbriggs and straton want make it right and either will Walmarti get nothing but a run around from both companies both companies trying to pack the problem off on the other company.....NOT GOOD
Walmart of Dyersburg TN Shows entirely to much favoritism when it comes to its employeesYou pretty much have to kiss [redacted] in order not to be coached or written upManagement is really quick to blow off customers and handed off to associatesYes I understand its an associates job to help customers but when a customer ask managementthey are quickly blown off and makes excuses The Store Manager literally walks around with his head up his rear end and blames associates when department manage complains to him3rd shift is by far the worse and had the worse management I have ever seenit makes no sense that customers have to wait to minutes when a lot of the associates are not trained to do certain thingsThis is by far the worse job I have ever hadUnfair Managementthere are some good ones but half of the management are terribleThe store is filthy dusty shelves and lots of bugsthe bathrooms are terriblethat back room smells like pure urine and general receiving never stays clean
Walmart Pharmacy tried to collect $for a prescription that I purchased one mile from the store for $ If that isn't criminal it is very close I actually found another store that would have charged $ This store is in McKinney, Tx on Lake Forest
"In store only" Resin Adironka chairs advertised @ $thru 6/10/were not available for purchase in stores After reading Walmart's weekly ad for resin adirondak chairs for $I went into a Superstore Walmart to purchase one only to be told they were never shipped and may not be shipped before the sale ends and that they do not issue rainchecksI then called other stores in Vancouver, WA and in Portland, OR, and was told the same thingI spoke with Laura, a manager in the Hayden Meadows Drive, Portland, OR, store who said she understood my frustration but that there was nothing she could do to correct the situationMy complaint is that this seems like 'bait and switch', when a store adverises a product at a certain price and then when the customer comes in to buy that product at that price, the store is just hoping that while that product/price is not available, perhaps a profit may be made if the customer finds something else to purchase while the fake ad brought th
Flat tire was taken to store for repair but ended up having to buy a new tire.Tire Pressure Sensor Monitor was damaged or stolen by store employee I had a flat tire on 11/30/Tire was taken to Walmart location for repair but I had to buy a new tireTire pressure light did not go off on my dash after replacing my tireI assumed I needed to have it reprogrammed or reset at the dealership for light to go offI had just been to the dealership for maintenance and due to holidays did not find time to go back until 01/22/Dealership told me that they could no reprogram because the Tire Pressure Sensor Monitor was missing completelyI immediately went back to the Walmart store and told themThey had me fill out a reportI waited weeks and never heard anythingI then called the store and the store manager stated that someone should have contacted me within week and she could not believe that they had not calledShe stated that the manager for the tire and lube would not be t
Purchased an item that can't be refunded once opened but you can't see the disclaimer till after the item is opened I purchased an iPhone from Walmart with straight talk service When trying to transfer the phone to a different provider I was told I couldn't do that until that phone was in use for months the disclaimer is apparently packaged inside the iphone packaging Once you open the iphone packaging, You CAN NOT RETURN the phone I now have a $phone that my foster child can not use because they refuse to unlock the paid for device You can't even read the disclaimer said to be placed inside the packaging because again, once you open that sealed wrapper you can not return the Iphone There is nothing on the Walmart website that informs the customer of this, I have pulled my invoice from them and no where does it state this on their sight when it was purchased and no where can it be read without opening the product that then can not be returned I would like my mo
Refund for DVD Portable Player deniedI purchased a portable DVD player on August 5, for approximately $not including tax at Walmart Store On August 21, 2016, I attempted to return the DVD player at the same WalMart Store (00277) cause the sound quality is extremely poorThe Customer Service representative who I presume her operator number is (000177) from the receipt stated that item was day outside of refund timeframe and that she would need to get a manager to override the exceptionShe contacted a manager named [redacted] , CSM, and attempted to get him to make the override and he informed her it was outside of the return periodShe apologized to me and so not to hold up the line at customer care, I told her to go ahead and handle the other customers and I waited to speak with this manager after he returnedHe knew I was waiting to speak with him and he did not return for another minutesSo I asked this manager [redacted] to show me on my receipt where it tells the consumer this item is only valid for returns until a specified time periodHe stated its not on the receipt and he pointed to the small return policy at the registerAlso there is a huge return policy display behind customer care that states days refund/returnHe also stated that I could find it online as wellSo I asked [redacted] , if the cashier clerks are trained to let consumers know of the specific exclusions that apply to returns for electronics, etcHe stated he did not knowI informed him that the cashier never stated that this item was only returnable within a specified frameIf you look at the receipt from Walmart which I can [redacted] as exhibit A, it does not state on the front or back of receipt, the return policy that Walmart states consumers should knowAs Exhibit B, I can submit my Target receipt, which not only states the return date on the top of receipt but also the return date for electronic items under each item you purchaseFurthermore on the back of the Target receipt it states the return policy as well as the url to goto and view the full Target return policyWalmart by telling consumers they have to view the return policy online is not geared for customer satisfactionWhat if consumers don't have access to internet, low income families, elderly, etc, what are we saying to this specific demographic part of societyI asked [redacted] one last time since I was only a day outside the exchange period would he take the returnHe stated NOI informed him that they must have done it before cause otherwise the cashier would not have even requested a manager to override the exception if it wasn't done beforeWell, I would like a full refund of this merchandise Your Desired Resolution: Full refund including sales tax of this merchandise$plus tax