I purchased a DVD and the case was empty On September 2018,I purchased a DVD for at the WEST 11th store in Eugene, OregonA day after I purchased the item I opened it and the DVD case was emptyI have the receipt for it, but It makes no difference because I don't have a product as proof.The transaction number is XXXXX and the item number is XXXXXXXXXXXXI purchased this DVD with a Mastercard debit cardThe operator number is XXXXXX
Unable cash verify or refund mo at order purchased at Walmart Walmart Germantown WI is unable to cash a check that was purchased at this exact location with a receiptMoneygramIs unable to verify a money order that was purchased days earlierunacceptablemy bill are now late, and I cannot take advantage of sales prices of this weekend
On July 15, 2018, I purchased items at Walmart using the Self-Check Out registerWhen I returned home, I noticed that I was missing store itemsI then called the Walmart store and spoke with a male Walmart associateWhen I explained the situation, he first checked to see if anyone had turned it the items After he checked on my behalf, he said no one had turned in the itemsHowever, he said I could return to the store with my receipt to the Customer Service Center to pick out identical items to replace the missing items since I had purchased them On my second trip to Walmart that morning, I first went to the Self Check Out and asked the Walmart associate if anyone had turned in the itemsShe replied "no." I then next went to the Customer Service Center and explained my situation to another lady The lady at the Customer Service Counter replied that perhaps a subsequent customer had stolen/taken my items Additionally, since I had chosen to use the Self-Check Out, it was my fault for losing track of the items Her attitude was brusque and not helpful As I was confused by being told differently by this Customer Service lady from the first male Walmart associate to whom I spoke with on the phone, I called the Walmart number again to speak with a Manager When I called again, the same Customer Service lady answered (I recognized her voice)I said I wanted to speak with a Manager as I was told different things about the missing itemsShe replied that she had worked at Walmart longer than the male Walmart associate and that is was Walmart policy that since I had used the Self-Check out it was "my fault." I insisted on speaking with the ManagerA lady on the phone and said she was the ManagerI explained I was very displeased with the inconsistent Customer Service experience and that I had been told different things from different Walmart associates about its policy on this matterThe Manager replied that I could come again to Walmart "resolve" this matter While I appreciate Manager's offer, I do not feel comfortable going back to that WalmartFirst, it appears that missing/stolen items are familiar occurrence at WalmartSecond, I do not appreciate being told inconsistent things/policies only to be told by a Walmart Customer Service person that it was "my fault" because I chose to use Self-Check out
Starting in April 2016, Walmart has advertised a $discount program on the purchase of an iPhone, including the iPhone SETo date, can not get one Walmart offer is from April 2016, thru June You are supposed to get a $discount, but have to buy the phone at the store (no online orders), and have to have an account with an eligible carrier (I have it with ATT) Every week since April, I have searched on various Houston area stores, and also on line for the iPhone SE, and so far it has not been made available, and the advertised $discount if set to expire soon, in June I consider this advertising, and really a scam the stated reason for providing the discount is to "increase foot traffic" at their brick & mortar stores, and hopefully have the customer buy additional things during the visit wellthey got me there, at multiple stores, but I was not able to buy the phone Talking with store clerks, they say Walmart routinely does this, and pre-adv
The manager at VISION CENTER was very rude and nasty [redacted] I brought a pair of eyeglasses in July I also put year warranty on my Sophia Loren glassesMy eyeglasses got broke on friday 2/3/I took my glasses back to the Vision Center in Georgetown,SCI picked up my New eyeglasses on Wed 2/8/17, [redacted] handed it to me and said try it onI put the eyeglasses on and I told [redacted] that I can't see far distance, so [redacted] said that my eyes got to get use to the New glassesI called back on Thur 2/9/the next day and spoke to someone and I told her that I needed to bring my glasses back in because the vision is not right she said okI took my glasses back on Sat 2/11/A worker took my glasses in the back came back fast and said nothing is wrong with your glasses they are the same as the other oneI was told to wear it the weekend and see what happensI called back on Mon 2/13/and spoke to the manager [redacted] and I told her that I can't see far vision o
Walmart refused to accept an UNOPENED software return, which is contrary to their return policy Walmart refused to accept an UNOPENED software return, which is contrary to their return policy On January 1, 2017, I had bought [redacted] Home & Business from a local store and paid $+ tax [redacted] ) When I returned home, and before I opened it, I discovered that I had bought the wrong version of [redacted] and, the next weekend and on January 8, I attempted to return it, unopened to the local Altamonte Springs Florida Walmart store The Return Desk/Customer Service Center called the Store Manager [redacted] at 4:PM, and he told me that: he could not accept the return, although unopened, because "federal law and copyright infringement rules" will not allow him to accept the returnAlthough I asked him times to see in print Walmart's Return Policy to which most stores have posted at their [redacted]
Lack of choice on using my bank issued VISA/MAC card as either a credit card or debit card On 7/25/I purchased $of good at Walmart store in East York, PAWhen I paid using my bank issued VISA/MAC card, I was not given the choice of using it as either a credit card or a debit cardIt was run through as a debit card without my authorization to do soWhen I asked about this, the cashier said that anything under $goes through as a debit card purchaseThis same statement was reiterated by the cashier's supervisor along with the statement that is is an agreement with "the bank" that it is done this wayThe customer behind me was able to pay for their purchase with their VISA/MAC as a credit card even though their purchase was less than mineThe funny thing is that the customer after me has the same bank, so I cannot believe that it is any agreement with the "bank"This is not the first time that this has happenedIt has been an ongoing issue that I noticed oc
Since when is a pharmacist allowed to refuse a prescription for potentially life saving anti-biotics? Better yet, when did pharmacists become more knowledgeable about healthcare than an ACTUAL DOCTOR? I have an animal bite on my hand located between my thumb and pointer finger that has been causing me severe painUntil today, I was unable to move my thumb or first fingersWhen I did manage to move them puss oozed from of the puncture wounds My doctor prescribed me Augmentin as an antibiotic and Tylenol for the pain (tylenol with codeine) but the pharmacist at this WalMart refused to fill my prescription of potentially life saving antibioticsWhen asked for valid reasoning for this decision, he stated he did not have to provide an expaination and told me to call a 1-number for a list of possible reasons I was without my medication for hours, because of this I now have cellulitis and tendonitis in the hand causing major swelling, redness, fever, and needless to say painThe animal bite occurred late Friday (8-4-2017) evening, I saw the doctor Saturday (8-5-2017), but was not given my antibiotics until 2:PM on Sunday (8-6-2017)In order to get my medication, my doctor had to call in a completely new prescriptionThank you Walmart for hiring people that DO NOT CARE about the quality of life for othersI have placed an official complaint with the Texas State Board of Pharmacists
On Saturday 9/16/17, I had purchased oil and filter in advance from Walmart Oceanside and was quoted labor only cost of ~$for the oil change serviceHowever, due to the hour wait, I was unable to have it serviced at that time Note: Personally, I always have gone to the Oceanside store for it's friendly professional service However, the following Saturday 9/23/17, my wife offered to take the vehicle for an oil change service and went instead to the Walmart auto service center located at University Dr, Vista, CA Upon arrival, initially she was quoted $dollars for the labor only, by one of the mechanics On the phone, I indicated that Oceanside quoted ~$for the same service and to ask againShe then inquired a second time, but at the service counter, and was then told it would be $ Given the disparity between stores, I decided to research and call around to understand the pricingWhile the Walmart websites for both Oceanside and Vista have identical pricing for the oil service packages, there is no information regarding labor only for customers who bring their own oil and filter(https://www.walmart.com/cp/auto-services/1087266) Speaking with Oceanside, they confirmed the ~$labor only pricing When I called the Vista store, 'Charlotte' (auto service center clerk) indicated that they could not discount labor below the 'Pit Crew' oil change price of $and that all Walmart stores pricing is the same regardless of locationShe then informed me that some vehicles require high grade oil so pricing may be higher as Walmart is not permitted to put lower grade oil else the warrantee be voidedI indicated that I have purchased full synthetic oil which exceeds the OEM ratings for my vehicleAt this point she then indicated that my oil change service base rate would then need to be at a Synthetic Oil change rate of $with credits of + for customer supplied oil and filterWhen I indicated the I don't understand and asked for the final cost? She was VERY RUDE and indicated that I should add it up myself! She then placed me on hold and when she returned indicated that the cost would be $33.64! When I questioned why would the labor cost change based on the quality of oil that I purchased in advance, she got nasty and indicated that I should take my business to Oceanside insteadI asked to speak to her manager After a lengthy pause, Ricky (associate manger) came on and after discussing the situation, he indicated that the oil change labor price, for customer supplied oil and filter, is instead based on the 'Standard Oil Change' advertised rate of $minus the discounts (+ 2.09)At that point, we agreed 'Charlotte' was misinformed, thus I agreed to move forward and indicated that this is what I have been told Oceanside's pricing is $- (+ 2.09) = $ I then called my wife and indicated that we got it straighten out and that Ricky will take care of the transaction as per our agreement Shortly after, my wife call back indicating that during service the mechanic pointed out that the provided Quart oil container was quart short for the GMC engine requirement When I called back to authorize paying for and adding additional quart of the same synthetic oil off their shelf, Ricky (mgr) then indicated, BTW the terms of the labor rate is not based on the 'Standard Oil Change Service' as we agreed but instead is now $- (+ 2.09) = $ Thus changing the terms of our agreement AFTER the work had been performed!!! Overall, as a long time customer, I was shocked at by Charlotte's RUDE attitude and Ricky's DECEPTIVE business practice representing the Vista Walmart store! Personally, as a consumer I have choices and will avoid Walmart for future purchases and service Buyer beware
Worst experience ever I purchased a total of itemsAnd they was all under 5$( baby clothes ) as I was walking out with my small bag the lady at the door asked for the recipe so I gave it to herAs she proceeded to EMPTY MY ETIRE BAG IN MY CART Literally dumped it out and checked every item on the recipe while people with carts full of items just walked outI was so humiliated she then gives me a attitude and grabs the recipe very angrily out of my hand ! Walmart needs to check there staff this is not the first time either I am no longer a customer at any Walmart I'd rather take my business to a more professional business
Purchased serv plan bcause Walmart teller said to just in case something happens to tvFound out plan doesn't cover accidental damage Purchased 55" Samsung Smart TV from Walmart, North Point Blvd in Dundalk, MD, ST# XXXXX, TR# XXXXXProduct Serial # 04MY3CBJXXXXXX, Model # [redacted] Service plan # XXXXXXXXXXXX, Purchase Date 2/25/Male Walmart Teller said to purchase yrservice plan just in case something happens to television, so I paid $for service planAfter purchase of service plan male teller said I can't bring TV back to store I have to call Asurion to service the tvCalled Asurion today 7/17/service plan information and receipt information to fix tvAsurion tech said they don't repair or replace accidental damage to televisionHad I known the the plan only covers if the TV stop working on it own, I would have never spend and wasted $Service plan should be explained to Walmart customers before purchasing it not after buying itWant refund
T-Mobile will not terminate my service...have asked T-Mobile to cancel service, unable to get T-Mobile to comply T-Mobile continues to bill me, and I have stopped payment T-Mobile sends me a billing statement, currently showing outstanding amount of $ Product_Or_Service: [redacted] /Android/T-Mobile Family Account_Number: XXX-XXX-XXXX
Went to purchase television and found the television that I wanted in the price range that I wanted and was denied purchaseNo manager called at all On Wed, Jan 24th I went to Walmart to have new tires put on and decided I may as well look for a television as I wanted to purchase a bigger tv in preparation for Super BowlI went to the electronics department and looked at a few tv's and sound barsI was looking for a 55" or bigger tvI walked down and I saw a Phillips 65" series television sitting on the shelfThere were Hisense 65"tv's right next to itI looked beneath the Phillips tv and saw a tag that said $I called an associate over to ask about the price and he said he didn't know if that was right or wrongI asked if he could call a manager and he told me they wouldn't honor the price but he never called a manager over like I requestedI took a photo of the television and its price for my recordAn older lady walked up and the associate started helping her
My online grocery shopping experience up until the last month has been wonderful But today "takes the cake" with extremely poor customer serviceStore located at Uptown Blvd., Cedar Hill, Texas is the store that did not meet even the lowest of expectationsMy last order (#XXXXXXXXXX) for August 7, 2017, had a scheduled deliver of 5pm-6pmI waiting hour for pick up I gave the benefit of the doubt (things happen) On August 14, 2017, my order (#XXXXXXXXXX} had a scheduled pick up between 6pm-7pmI received a confirmation of my order, but did not received an email that stated my order was readyI arrived nonetheless because I thought it would be ready anyway between those hours My thoughts could not have been furthest from the truth! I arrived at the pick up line at about 5:50pmWaiting until 6pm to say something because I still had not received the emailThe young lady who waited on my (appeared frustrated and deflated) said she would go and check on the order I never saw her again (apparently one of the workers indicated that she just "walked off the job") Customer Service Representative [redacted] told me that he didn't know what was wrong, but if I wanted to wait until a little bit before 8pm to pick up my orderI thought he was the manager, but he was not A manager, named [redacted] came over to my car, with [redacted] and looked up my name and said ok and then walked away I thought he was going to get my order He never returnedhour and minutes I had sat there in degree heat with my daughter in tow About 7:45pm, [redacted] , came out and said that he had "bad news" He stated that I would not be able to pick up my order until tomorrow Tomorrow??!! The manager never came back out , but sent [redacted] out to tell the other 4-cars the same information I asked [redacted] what was his role at WalmartHe indicated that his old job was to bring out the groceriesHe could not tell me what time tomorrow to pick up the groceries nor the reasoning why There is NO way he should have been sent out there to deliver such news to the customers who have already paid for groceries that could not be retrievedI felt sorry for him I was polite, but I could only imagine what some of the others might have saidThere was one lady who had been waiting for hours for items that were not given to her I am EXTREMELY disappointed in the customer service of this location In the beginning, this was the BEST service and I referred everyone that I knew giving so much praise, but today, I cannot say the sameI would not recommend anyone to this location and until this is resolved, I will not I am extremely disappointed I am a resident of Grand Prairie and employed in DeSotoThere are two other Walmart locations available to me and I made a choice to come to Cedar Hill I feel Cedar Hill has let me down I will be contacting other avenues to report this service (or lack thereof) but I wanted to let you know how I feltI am hopeful to regain the trust with this particular Walmart and enjoy the excellent customer service I have received in the past
I purchased a Mainstays Burner and a Mainstays 4-Qt Cooker from Walmart and was refused a return The Mainstays Burner does not work effectivelyIt does not get hot enough or stay on long enough to cook a pan with meatI live in Las Vegas and it is degrees and the thermostat on the burner turns off the power after a short whileI tried to return these items to Walmart and was refused a return because they were used
Walmart Pharmacy is my pharmacy of choice and have been getting my prescriptions filled at the Metairie, LA XXXXX location for years On Friday January 6, I went in to update insurance information and to get a prescription filled that had been called in by my physician [redacted] waited on me initially I did not have my new card so she wrote down the info she needed and I told her I would step aside while I contact my insurance carrier Once the info was received another associate had opened the 2nd booth and I proceeded to allow her to wait on me [redacted] was very rude from our initial contact She was having trouble putting the info in and kept asking me to repeat it I offered to give her the paper as I did not have my glasses and I may not be reading it incorrectly She very rudely stated that she could not see the info without even looking at it I then asked if she would like it faxed to them as the insurance web page was giving me that option She very rudely advised that it would be too small I advised that it would not be the size that was on the smart phone and it would be much larger she again advised very rudely that I could do what I want At that point I asked [redacted] was she having a bad day? She asked "why you wanna know" I advised that because you are being quite rude She then advised and I quote "If I am so rude then let some body else help you" and walked off and left me standing there She proceeded to talk to a pharmacist, [redacted] for a period of time clearly in a rude manner and going on and on while I stood there and just watched After a period of time [redacted] walked over and apologized for her behavior but did not offer to assist me By this time [redacted] was free and she offered to help She was very apologetic and clearly embarrassed by the way I had been treated I provided her the same information and it went through with no problem She was an awesome example of the type of employee any business would love to represent them I am a business owner and I would never allow any of my employees to treat any [redacted] for any reason the way I was treated by *** I felt humiliated, embarrassed, belittled, and upsetNot to mention no one addressed ***'s behavior I kept thinking what would warrant this type of behavior The only thing I could think of is because I was a black female that [redacted] held little regards for Yes discriminated against I will be discussing this matter with [redacted] the Pharmacy Manager on my next visit to Walmart As far as continuing to utilize the Pharmacy to get my prescriptions filled well I am not sure I guess it will depend on [redacted] reactions
I have a Savings Catcher account with WalMart.coma month ago I contacted them to inform them my account had been hackedSomeone had received a gift card with the money I had on the account for a total of $and made a purchase at Walmart.comthey told me they would look into the hacking and get back to me within a monthI have yet to hear anything and would like to get the funds back so I can close this unsafe account Product_Or_Service: Wal mart Savings Catcher
Refund refused Purchased a bottle of drank gel cleaner from WalmartOnce getting it home I realized that the contents of the bottle were not in fact drank cleaner, but instead some other water based productWhen attempting to return it to the store store managers [redacted] and [redacted] and assistant manager [redacted] refused to refund my money or exchange the productI have since then purchased the same product from target, and their product was correct and not manipulated like the product purchased from WalmartThe [redacted]
I tried to purchase two tv's from Walmart the last few daysadvertising, poor customer service and lack of help On 8-24-and 8-26-I have frequented three Walmarts in my areaSaddle Brook, Teterboro and North BergenI tried to purchase a tv advertised on shelf for $in the Saddle Brook storeI was told it wasn't in stock nor could I order itI also couldn't find out if it was available in nearby storesI went to the other two locationsSame storyOn shelf and no tv availableI then looked to purchase a [redacted] inch 4K tvI tried to price match with a [redacted] price again back in Saddle Brook on 8-24-and the manager said he couldn't because the [redacted] tv had an additional feature and was cheaper! Calling customer service did nothingNo phone calls or helpOn 8-26-I also went back to Walmart after shopping for groceries earlier in the day and spending over I wanted the inch tvI went back to Saddle Brook and the tv wasn't available as I
Oil change performed on my car was incorrect and inadequate and wrong at store I took my car to Walmart store number in Hoover -Alabama to get an oil change on 4/8/The associate at the tire and lube Dept did the oil change and when he finished I was shocked when I looked at the invoice that they only put quarts of engine oil in my Hyundai Elantra since it should hold quarts according to the manuals and the manufacturer The associate refused to add more oil to the car so I asked for a member of management and she also was NO help and her name is [redacted] The oil change performed on my car is inadequate and incorrect They should have put quarts of oil My concern is the safety of me and my family because this can cause problems to the engine if there is not enough oil in the car Walmart should redo the oil change and put the correct amount of oil in my car
I purchased a DVD and the case was empty On September 2018,I purchased a DVD for at the WEST 11th store in Eugene, OregonA day after I purchased the item I opened it and the DVD case was emptyI have the receipt for it, but It makes no difference because I don't have a product as proof.The transaction number is XXXXX and the item number is XXXXXXXXXXXXI purchased this DVD with a Mastercard debit cardThe operator number is XXXXXX
Unable cash verify or refund mo at order purchased at Walmart Walmart Germantown WI is unable to cash a check that was purchased at this exact location with a receiptMoneygramIs unable to verify a money order that was purchased days earlierunacceptablemy bill are now late, and I cannot take advantage of sales prices of this weekend
On July 15, 2018, I purchased items at Walmart using the Self-Check Out registerWhen I returned home, I noticed that I was missing store itemsI then called the Walmart store and spoke with a male Walmart associateWhen I explained the situation, he first checked to see if anyone had turned it the items After he checked on my behalf, he said no one had turned in the itemsHowever, he said I could return to the store with my receipt to the Customer Service Center to pick out identical items to replace the missing items since I had purchased them On my second trip to Walmart that morning, I first went to the Self Check Out and asked the Walmart associate if anyone had turned in the itemsShe replied "no." I then next went to the Customer Service Center and explained my situation to another lady The lady at the Customer Service Counter replied that perhaps a subsequent customer had stolen/taken my items Additionally, since I had chosen to use the Self-Check Out, it was my fault for losing track of the items Her attitude was brusque and not helpful As I was confused by being told differently by this Customer Service lady from the first male Walmart associate to whom I spoke with on the phone, I called the Walmart number again to speak with a Manager When I called again, the same Customer Service lady answered (I recognized her voice)I said I wanted to speak with a Manager as I was told different things about the missing itemsShe replied that she had worked at Walmart longer than the male Walmart associate and that is was Walmart policy that since I had used the Self-Check out it was "my fault." I insisted on speaking with the ManagerA lady on the phone and said she was the ManagerI explained I was very displeased with the inconsistent Customer Service experience and that I had been told different things from different Walmart associates about its policy on this matterThe Manager replied that I could come again to Walmart "resolve" this matter While I appreciate Manager's offer, I do not feel comfortable going back to that WalmartFirst, it appears that missing/stolen items are familiar occurrence at WalmartSecond, I do not appreciate being told inconsistent things/policies only to be told by a Walmart Customer Service person that it was "my fault" because I chose to use Self-Check out
Starting in April 2016, Walmart has advertised a $discount program on the purchase of an iPhone, including the iPhone SETo date, can not get one Walmart offer is from April 2016, thru June You are supposed to get a $discount, but have to buy the phone at the store (no online orders), and have to have an account with an eligible carrier (I have it with ATT) Every week since April, I have searched on various Houston area stores, and also on line for the iPhone SE, and so far it has not been made available, and the advertised $discount if set to expire soon, in June I consider this advertising, and really a scam the stated reason for providing the discount is to "increase foot traffic" at their brick & mortar stores, and hopefully have the customer buy additional things during the visit wellthey got me there, at multiple stores, but I was not able to buy the phone Talking with store clerks, they say Walmart routinely does this, and pre-adv
The manager at VISION CENTER was very rude and nasty [redacted] I brought a pair of eyeglasses in July I also put year warranty on my Sophia Loren glassesMy eyeglasses got broke on friday 2/3/I took my glasses back to the Vision Center in Georgetown,SCI picked up my New eyeglasses on Wed 2/8/17, [redacted] handed it to me and said try it onI put the eyeglasses on and I told [redacted] that I can't see far distance, so [redacted] said that my eyes got to get use to the New glassesI called back on Thur 2/9/the next day and spoke to someone and I told her that I needed to bring my glasses back in because the vision is not right she said okI took my glasses back on Sat 2/11/A worker took my glasses in the back came back fast and said nothing is wrong with your glasses they are the same as the other oneI was told to wear it the weekend and see what happensI called back on Mon 2/13/and spoke to the manager [redacted] and I told her that I can't see far vision o
Walmart refused to accept an UNOPENED software return, which is contrary to their return policy Walmart refused to accept an UNOPENED software return, which is contrary to their return policy On January 1, 2017, I had bought [redacted] Home & Business from a local store and paid $+ tax [redacted] ) When I returned home, and before I opened it, I discovered that I had bought the wrong version of [redacted] and, the next weekend and on January 8, I attempted to return it, unopened to the local Altamonte Springs Florida Walmart store The Return Desk/Customer Service Center called the Store Manager [redacted] at 4:PM, and he told me that: he could not accept the return, although unopened, because "federal law and copyright infringement rules" will not allow him to accept the returnAlthough I asked him times to see in print Walmart's Return Policy to which most stores have posted at their [redacted]
Lack of choice on using my bank issued VISA/MAC card as either a credit card or debit card On 7/25/I purchased $of good at Walmart store in East York, PAWhen I paid using my bank issued VISA/MAC card, I was not given the choice of using it as either a credit card or a debit cardIt was run through as a debit card without my authorization to do soWhen I asked about this, the cashier said that anything under $goes through as a debit card purchaseThis same statement was reiterated by the cashier's supervisor along with the statement that is is an agreement with "the bank" that it is done this wayThe customer behind me was able to pay for their purchase with their VISA/MAC as a credit card even though their purchase was less than mineThe funny thing is that the customer after me has the same bank, so I cannot believe that it is any agreement with the "bank"This is not the first time that this has happenedIt has been an ongoing issue that I noticed oc
Since when is a pharmacist allowed to refuse a prescription for potentially life saving anti-biotics? Better yet, when did pharmacists become more knowledgeable about healthcare than an ACTUAL DOCTOR? I have an animal bite on my hand located between my thumb and pointer finger that has been causing me severe painUntil today, I was unable to move my thumb or first fingersWhen I did manage to move them puss oozed from of the puncture wounds My doctor prescribed me Augmentin as an antibiotic and Tylenol for the pain (tylenol with codeine) but the pharmacist at this WalMart refused to fill my prescription of potentially life saving antibioticsWhen asked for valid reasoning for this decision, he stated he did not have to provide an expaination and told me to call a 1-number for a list of possible reasons I was without my medication for hours, because of this I now have cellulitis and tendonitis in the hand causing major swelling, redness, fever, and needless to say painThe animal bite occurred late Friday (8-4-2017) evening, I saw the doctor Saturday (8-5-2017), but was not given my antibiotics until 2:PM on Sunday (8-6-2017)In order to get my medication, my doctor had to call in a completely new prescriptionThank you Walmart for hiring people that DO NOT CARE about the quality of life for othersI have placed an official complaint with the Texas State Board of Pharmacists
On Saturday 9/16/17, I had purchased oil and filter in advance from Walmart Oceanside and was quoted labor only cost of ~$for the oil change serviceHowever, due to the hour wait, I was unable to have it serviced at that time Note: Personally, I always have gone to the Oceanside store for it's friendly professional service However, the following Saturday 9/23/17, my wife offered to take the vehicle for an oil change service and went instead to the Walmart auto service center located at University Dr, Vista, CA Upon arrival, initially she was quoted $dollars for the labor only, by one of the mechanics On the phone, I indicated that Oceanside quoted ~$for the same service and to ask againShe then inquired a second time, but at the service counter, and was then told it would be $ Given the disparity between stores, I decided to research and call around to understand the pricingWhile the Walmart websites for both Oceanside and Vista have identical pricing for the oil service packages, there is no information regarding labor only for customers who bring their own oil and filter(https://www.walmart.com/cp/auto-services/1087266) Speaking with Oceanside, they confirmed the ~$labor only pricing When I called the Vista store, 'Charlotte' (auto service center clerk) indicated that they could not discount labor below the 'Pit Crew' oil change price of $and that all Walmart stores pricing is the same regardless of locationShe then informed me that some vehicles require high grade oil so pricing may be higher as Walmart is not permitted to put lower grade oil else the warrantee be voidedI indicated that I have purchased full synthetic oil which exceeds the OEM ratings for my vehicleAt this point she then indicated that my oil change service base rate would then need to be at a Synthetic Oil change rate of $with credits of + for customer supplied oil and filterWhen I indicated the I don't understand and asked for the final cost? She was VERY RUDE and indicated that I should add it up myself! She then placed me on hold and when she returned indicated that the cost would be $33.64! When I questioned why would the labor cost change based on the quality of oil that I purchased in advance, she got nasty and indicated that I should take my business to Oceanside insteadI asked to speak to her manager After a lengthy pause, Ricky (associate manger) came on and after discussing the situation, he indicated that the oil change labor price, for customer supplied oil and filter, is instead based on the 'Standard Oil Change' advertised rate of $minus the discounts (+ 2.09)At that point, we agreed 'Charlotte' was misinformed, thus I agreed to move forward and indicated that this is what I have been told Oceanside's pricing is $- (+ 2.09) = $ I then called my wife and indicated that we got it straighten out and that Ricky will take care of the transaction as per our agreement Shortly after, my wife call back indicating that during service the mechanic pointed out that the provided Quart oil container was quart short for the GMC engine requirement When I called back to authorize paying for and adding additional quart of the same synthetic oil off their shelf, Ricky (mgr) then indicated, BTW the terms of the labor rate is not based on the 'Standard Oil Change Service' as we agreed but instead is now $- (+ 2.09) = $ Thus changing the terms of our agreement AFTER the work had been performed!!! Overall, as a long time customer, I was shocked at by Charlotte's RUDE attitude and Ricky's DECEPTIVE business practice representing the Vista Walmart store! Personally, as a consumer I have choices and will avoid Walmart for future purchases and service Buyer beware
Worst experience ever I purchased a total of itemsAnd they was all under 5$( baby clothes ) as I was walking out with my small bag the lady at the door asked for the recipe so I gave it to herAs she proceeded to EMPTY MY ETIRE BAG IN MY CART Literally dumped it out and checked every item on the recipe while people with carts full of items just walked outI was so humiliated she then gives me a attitude and grabs the recipe very angrily out of my hand ! Walmart needs to check there staff this is not the first time either I am no longer a customer at any Walmart I'd rather take my business to a more professional business
Purchased serv plan bcause Walmart teller said to just in case something happens to tvFound out plan doesn't cover accidental damage Purchased 55" Samsung Smart TV from Walmart, North Point Blvd in Dundalk, MD, ST# XXXXX, TR# XXXXXProduct Serial # 04MY3CBJXXXXXX, Model # [redacted] Service plan # XXXXXXXXXXXX, Purchase Date 2/25/Male Walmart Teller said to purchase yrservice plan just in case something happens to television, so I paid $for service planAfter purchase of service plan male teller said I can't bring TV back to store I have to call Asurion to service the tvCalled Asurion today 7/17/service plan information and receipt information to fix tvAsurion tech said they don't repair or replace accidental damage to televisionHad I known the the plan only covers if the TV stop working on it own, I would have never spend and wasted $Service plan should be explained to Walmart customers before purchasing it not after buying itWant refund
T-Mobile will not terminate my service...have asked T-Mobile to cancel service, unable to get T-Mobile to comply T-Mobile continues to bill me, and I have stopped payment T-Mobile sends me a billing statement, currently showing outstanding amount of $ Product_Or_Service: [redacted] /Android/T-Mobile Family Account_Number: XXX-XXX-XXXX
Went to purchase television and found the television that I wanted in the price range that I wanted and was denied purchaseNo manager called at all On Wed, Jan 24th I went to Walmart to have new tires put on and decided I may as well look for a television as I wanted to purchase a bigger tv in preparation for Super BowlI went to the electronics department and looked at a few tv's and sound barsI was looking for a 55" or bigger tvI walked down and I saw a Phillips 65" series television sitting on the shelfThere were Hisense 65"tv's right next to itI looked beneath the Phillips tv and saw a tag that said $I called an associate over to ask about the price and he said he didn't know if that was right or wrongI asked if he could call a manager and he told me they wouldn't honor the price but he never called a manager over like I requestedI took a photo of the television and its price for my recordAn older lady walked up and the associate started helping her
My online grocery shopping experience up until the last month has been wonderful But today "takes the cake" with extremely poor customer serviceStore located at Uptown Blvd., Cedar Hill, Texas is the store that did not meet even the lowest of expectationsMy last order (#XXXXXXXXXX) for August 7, 2017, had a scheduled deliver of 5pm-6pmI waiting hour for pick up I gave the benefit of the doubt (things happen) On August 14, 2017, my order (#XXXXXXXXXX} had a scheduled pick up between 6pm-7pmI received a confirmation of my order, but did not received an email that stated my order was readyI arrived nonetheless because I thought it would be ready anyway between those hours My thoughts could not have been furthest from the truth! I arrived at the pick up line at about 5:50pmWaiting until 6pm to say something because I still had not received the emailThe young lady who waited on my (appeared frustrated and deflated) said she would go and check on the order I never saw her again (apparently one of the workers indicated that she just "walked off the job") Customer Service Representative [redacted] told me that he didn't know what was wrong, but if I wanted to wait until a little bit before 8pm to pick up my orderI thought he was the manager, but he was not A manager, named [redacted] came over to my car, with [redacted] and looked up my name and said ok and then walked away I thought he was going to get my order He never returnedhour and minutes I had sat there in degree heat with my daughter in tow About 7:45pm, [redacted] , came out and said that he had "bad news" He stated that I would not be able to pick up my order until tomorrow Tomorrow??!! The manager never came back out , but sent [redacted] out to tell the other 4-cars the same information I asked [redacted] what was his role at WalmartHe indicated that his old job was to bring out the groceriesHe could not tell me what time tomorrow to pick up the groceries nor the reasoning why There is NO way he should have been sent out there to deliver such news to the customers who have already paid for groceries that could not be retrievedI felt sorry for him I was polite, but I could only imagine what some of the others might have saidThere was one lady who had been waiting for hours for items that were not given to her I am EXTREMELY disappointed in the customer service of this location In the beginning, this was the BEST service and I referred everyone that I knew giving so much praise, but today, I cannot say the sameI would not recommend anyone to this location and until this is resolved, I will not I am extremely disappointed I am a resident of Grand Prairie and employed in DeSotoThere are two other Walmart locations available to me and I made a choice to come to Cedar Hill I feel Cedar Hill has let me down I will be contacting other avenues to report this service (or lack thereof) but I wanted to let you know how I feltI am hopeful to regain the trust with this particular Walmart and enjoy the excellent customer service I have received in the past
I purchased a Mainstays Burner and a Mainstays 4-Qt Cooker from Walmart and was refused a return The Mainstays Burner does not work effectivelyIt does not get hot enough or stay on long enough to cook a pan with meatI live in Las Vegas and it is degrees and the thermostat on the burner turns off the power after a short whileI tried to return these items to Walmart and was refused a return because they were used
Walmart Pharmacy is my pharmacy of choice and have been getting my prescriptions filled at the Metairie, LA XXXXX location for years On Friday January 6, I went in to update insurance information and to get a prescription filled that had been called in by my physician [redacted] waited on me initially I did not have my new card so she wrote down the info she needed and I told her I would step aside while I contact my insurance carrier Once the info was received another associate had opened the 2nd booth and I proceeded to allow her to wait on me [redacted] was very rude from our initial contact She was having trouble putting the info in and kept asking me to repeat it I offered to give her the paper as I did not have my glasses and I may not be reading it incorrectly She very rudely stated that she could not see the info without even looking at it I then asked if she would like it faxed to them as the insurance web page was giving me that option She very rudely advised that it would be too small I advised that it would not be the size that was on the smart phone and it would be much larger she again advised very rudely that I could do what I want At that point I asked [redacted] was she having a bad day? She asked "why you wanna know" I advised that because you are being quite rude She then advised and I quote "If I am so rude then let some body else help you" and walked off and left me standing there She proceeded to talk to a pharmacist, [redacted] for a period of time clearly in a rude manner and going on and on while I stood there and just watched After a period of time [redacted] walked over and apologized for her behavior but did not offer to assist me By this time [redacted] was free and she offered to help She was very apologetic and clearly embarrassed by the way I had been treated I provided her the same information and it went through with no problem She was an awesome example of the type of employee any business would love to represent them I am a business owner and I would never allow any of my employees to treat any [redacted] for any reason the way I was treated by *** I felt humiliated, embarrassed, belittled, and upsetNot to mention no one addressed ***'s behavior I kept thinking what would warrant this type of behavior The only thing I could think of is because I was a black female that [redacted] held little regards for Yes discriminated against I will be discussing this matter with [redacted] the Pharmacy Manager on my next visit to Walmart As far as continuing to utilize the Pharmacy to get my prescriptions filled well I am not sure I guess it will depend on [redacted] reactions
I have a Savings Catcher account with WalMart.coma month ago I contacted them to inform them my account had been hackedSomeone had received a gift card with the money I had on the account for a total of $and made a purchase at Walmart.comthey told me they would look into the hacking and get back to me within a monthI have yet to hear anything and would like to get the funds back so I can close this unsafe account Product_Or_Service: Wal mart Savings Catcher
Refund refused Purchased a bottle of drank gel cleaner from WalmartOnce getting it home I realized that the contents of the bottle were not in fact drank cleaner, but instead some other water based productWhen attempting to return it to the store store managers [redacted] and [redacted] and assistant manager [redacted] refused to refund my money or exchange the productI have since then purchased the same product from target, and their product was correct and not manipulated like the product purchased from WalmartThe [redacted]
I tried to purchase two tv's from Walmart the last few daysadvertising, poor customer service and lack of help On 8-24-and 8-26-I have frequented three Walmarts in my areaSaddle Brook, Teterboro and North BergenI tried to purchase a tv advertised on shelf for $in the Saddle Brook storeI was told it wasn't in stock nor could I order itI also couldn't find out if it was available in nearby storesI went to the other two locationsSame storyOn shelf and no tv availableI then looked to purchase a [redacted] inch 4K tvI tried to price match with a [redacted] price again back in Saddle Brook on 8-24-and the manager said he couldn't because the [redacted] tv had an additional feature and was cheaper! Calling customer service did nothingNo phone calls or helpOn 8-26-I also went back to Walmart after shopping for groceries earlier in the day and spending over I wanted the inch tvI went back to Saddle Brook and the tv wasn't available as I
Oil change performed on my car was incorrect and inadequate and wrong at store I took my car to Walmart store number in Hoover -Alabama to get an oil change on 4/8/The associate at the tire and lube Dept did the oil change and when he finished I was shocked when I looked at the invoice that they only put quarts of engine oil in my Hyundai Elantra since it should hold quarts according to the manuals and the manufacturer The associate refused to add more oil to the car so I asked for a member of management and she also was NO help and her name is [redacted] The oil change performed on my car is inadequate and incorrect They should have put quarts of oil My concern is the safety of me and my family because this can cause problems to the engine if there is not enough oil in the car Walmart should redo the oil change and put the correct amount of oil in my car