bad advertising they display a lower price and when you get to the cashier they claim that was based on a floor samplesign doesn't say floor sample hello, today I walked in to my local Walmart store #XXXXX located at NW 77th av Hialeah FL, XXXXX to buy patio furnitureI came across a patio swing mainstays sand dune 2-seat sling swingIt has a big sing for $and a yellow sticker on the right lower corner that said NOW $I go inside to the shelf and pick one up when I get to the garden register a cashier named [redacted] tells me how that piece of furniture is $that I was mistaken I insist and she tells me that is her department and she know all items that are on special and that one its notI took a picture of the sing and showed it to her she goes out to the swing and rips the sing off and comes back to the register and calls her supervisor did not get her namethen that other supervisor calls another manager that is always at the front of the store over looking the
We have been shopping at Walmart for many yearsWe shop the store in Eunice, LA (#773) a few times a week, including weekly family grocery shopping usually every Monday, followed by a few additional visits each week for follneeds The store (as other Walmart stores) has been undergoing a major change in the way customers are checking out The self check lanes have more than doubled in the last couple of weeks, and that is fine if I have 3+ items in a basket to check out However, we have a very full basket full each week on Monday and this requires a lane to check out that is occupied by an employee manning the register, lane Normally the store may be manned on Monday's with as few as or open lanes which have large purchases such as ours lined up in long lines to check out The employees are very courteous (all the time) and are most helpful Since the second bay (one on each end of the check out lines) of self check-outs have opened, the employees have been trying to get the customers to use the self check out lanes My wife is handicapped and it is very difficult for use to stand in long lines because of my wife's very bad back - she can barely make the weekly shopping experience of 2-hours in the store I refuse to use a self check-out lane for a full basket of groceries, etcOur bills run between $to $each Monday I am PAYING for SERVICE! Instead your company is attempting me to continue paying these prices AND do my own checking out, delaying us further with wasted time in the store The store (according to one or more employees talked with today and each shopping trip recently) is now having ONE check out lane open and thus the line for this lane is longer and longer THIS IS BAD BUSINESS PRACTICES!!!! As much as I would hate to do so, we are now considering shopping at a competitor down the highway, even if it costs us a little more in $$$$At least when we have completed our shopping experience, we can expect to get checked out in a few minutes and be on our way My opinion is that Walmart has forgot their customer base Thank you
I canceled myfamily mobile, and went to straight talk, I've had this service over a month, they took out the last months payment, and again on 9/19/they took another payment out of my checking account, and when I called them they said I still owed them for the last monthhow can that be when I didn't have service with themnow I have to close my checking accbecause of being overdrawnIf I owe this then they are charging for two months behind Account_Number: XXX-XXX-XXXX
To whom it may concern, Last night around o'clock pm PST I was shopping at a Walmart store, located at: Outlet Collection Way, Auburn, WA I had to use the restroom and upon trying to wash my hands I was scalded by the water from the sinkA friend of mine who was there was using another sink in the same restroom and had the same experienceThen we went to find an associate to tell them that we had both been burned trying to wash our hands in the rear bathroomWhen we found the store associate, Rachael, she infromed us that other employees and customers had the same complaintWell we asked her if we could speak to a manager she promptly found an assistant manager for us to speak toThis assistant manager then had us speak to a store managerThe store manager informed us that they knew it was a problem and that a contractor had been to the store to access the problem and said that the water would be hot for at least another hoursWe then inquired as to why there were not any signs posted to caution customers that they would get burned if they used the sinks or why they did not close off the restroom entirely and they said they didn't have a reason So we left the store, having been burned to go home and ice our handsThis was a most unpleasent experience, one that could have been preventedAll I can think is that it could have been a child or someone who could not communticate that there was a problem and the issue may have been way more severeAnd the fact that everyone just brushed it off as a non-issue is of even more concernThe childrens sink in the restroom was just as hot as all the other sinks in restroomThis could have very easily been a much more serious incident We were not offered any first aid after the incident, no report was taken, and we were not given any infomation about whom we should contact to have the issue resolvedAs a frequent customer at this particular store and many others, I am very concerned and angry about how the entire situation was handledAs I said before, we were very lucky that we acted quickly and were not more severly injured and that there were no children involved Thank you ***
On November I was at the [redacted] Walmart inMartinez Georgia, at around 6:pm I was knocked in the head by an employee as he lifted a large tv almost knocking me down but most importantly he hit me on the part of my head where I have a hearing implant device and knocked it off and has not been working sinceWe claimed an accident report on sight and was told they would call me in the next few daysI did get a call from a manager named [redacted] and told me that I would get a call from their insurance peopleI have not heard from them ever since and every time I call it get put on hold and no one ever answers All I want is for them to replace my hearing device which I cannot afford to go see the specialist who would be able to order me oneI live in Ohio and visit the area a couple times ayearI would appreciate a call to get this situation fixed since I have no hearing out of my left earIt is just not a hearing aid but a cochlear hearing implant which was infused into my skullMy name is [redacted] , [redacted] Phone is [redacted] home or [redacted] My email address is [redacted] @***.com Thank you
Walmart.com defrauded consumers by selling Best Choice patio umbrella for on its website, carrying it for in the store & refusing refund Walmart refused to refund for patio umbrella sold on its website It had the same umbrella in the store for Walmart's business practices are fraudulent and unconscionable Walmart advertises refunds within days I took the umbrella back the same day I received it 5/25/and Walmart refused to refund the purchase price The Store Manager [redacted] refused to speak with me regarding this refund request
Cell phone was broken from the start: had a warranty that came with the initial phone purchase and purchased an additional year warranty Gi When I purchased the cell phone initially I bought a two year warranty on top of the warranty that came with the phone for one year Before the year warranty was up, I called the Family Mobile Customer Service Department of Walmart where the phone was purchased and they instructed me to take the phone back and get a total refund as the warranty was still in effect and connected to the store, which I did on East Main they told me I had to go to the Grove City Store where I purchased the phone, which was ridiculous (since when can you not take any return to any Walmart with or without a receipt, which I had my receiptWell after speaking to Managers, employees, and Family Mobile Customer Service representatives, I decided to write a letter to the CEO of Walmart After sending a four (4) page letter describing all my inconveniences, frus
Every time I go into ANY Walmart, in ANY state, there are rude, unhelpful employees I have pretty much stopped shopping at Walmart However, my daughter's graphing calculator was stolen from her backpack (which was foolishly left in her car) and Walmart on San Jose Blvdin Jacksonville claimed to have one at a great price! Walmart.com advertised a Texas Instrument TI-Plus CE Graphing Calculator (coral color) on sale for $at the Walmart location XXXXX San Jose BlvdThe website advertised it in stockWhen my daughter and I arrived, an employee told us that a lot of people had come asking about it, but they did not have any in stock for $They had the calculator in black, but it was not on saleI asked if they could give a raincheck since the website did not specify that the item was clearance or limited in any wayHe sent us to customer service, where Michelle looked at the advertisement and told us she could override the price and give us the sale price, since that was what was advertisedWe had the associate ( [redacted] ) get us the product from the back storeroomWhen we arrived at customer service a second time, Michelle told us that she could no longer override the sale without a managerThe co-manager, Lori, would not override the saleWe also spoke with the manager, Scott Snodsmith, who also would not help usAll we wanted was the advertised product for the price advertisedNobody at Walmart could answer why they didn't have that productHowever, they did offer to sell us the higher priced item for the higher priceEven that price was not correctIt was shown as $on the shelf tag, but rang for $at the registerWe opted not to buy from WalmartI believe this company is engaged in bait and switch tactics In addition, the employees were very quick to insinuate that I was not telling the truth The customer service manager (Tricia) first glanced quickly at the screen shot of the advertised product and told us we were looking in the wrong location When I pointed out that the address was the Walmart at her location, she said that her app showed a different price and people sometimes hack the website if it's accessed through Google Really? This is your answer? The store manager told us that maybe the product wasn't in stock because they only had one and someone stole it Again, really? Not one of the "managers" who are supposed to be there for customer service was actually helpful In fact, Lori and Scott (the manager and co-manager) were downright rude Maybe they are used to condescending to your customer base, but I don't have to shop at Walmart and certainly have other choices nearby
My alternator has been damaged because walmart forgot to replace the oil cap after my oil change On June 30, I went to Walmart auto care to have my vehicle serviced for an oil changeOn September 24, my vehicle stopped on me while I was drivingI checked under the hood and realized my oil cap was never replacedOil was spilled everywhereI went to walmart to complainI spoke with an employee by the name of [redacted] He told me the manager was not inHe advised me to buy another oil cap from auto zone and to also purchase two qts of 5woil to pour in my vehicle and assured me that would get my vehicle up and running which it did notI called a tow truck to come out and have my vehicle towed to walmart and explain to him my situationThe tow guy ended up finding the original oil cap under the engine that was never replaced after my oil changeI did not have my car towed at that time because the auto care department had closedOn September 25, I had my car towe
Walmart Tire and Lube Insufficiently repaired a tire against their policy, and put my family in danger knowing that we were driving miles home On Sun., May 15, 2016, we got a flat tire as we were leaving our hotel in Panama City Beach, FL We went to the Walmart at Front Beach Rd, PCB, FL and asked them to repair the hole in our tire as it was rapidly leaking air We were told that if they would not be able to patch the tire, that they would call so we could replace the tire If they could patch the tire, then they would call when the tire was finished They never called so after hours, we showed back up and they said that they had patched the tire and it had been ready for an hour Somewhat frustrated that we waited an additional hour for no reason, we gratefully paid the $for the patch and headed home to AtlantaWhen we got almost miles away, our tire started leaking air rapidly again We had to drive miles back to Columbus, GA, the closest major
Walmart coupon policy not followed On 4/25, I went to Wal-mart to purchase several items for gift bags that I take to my local Domestic Violence Shelter monthlyIn this transaction I purchased bottles of the Dial hand soap and used $coupons for each bottleThe manager rung up ALL of items and ALL of my coupons so my ending total came up to -$She then proceeds to prints out an itemized copy of my receipt and voided off of my $coupons to make my total in the positiveShe advised me that the register didn't take my coupons and I sat there and watch her scan everything and hit total so the register did accept everythingFirstly, I have a problem with her lyingShe should know better as a managerSecondly, per Wal-mart policy on Walmart.com it states, "If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase", so even if she didn't want to give me cashback or place my excess on a gif
I visited the Copperas Cove, Texas Wal-mart yesterday to price matchThe manager on duty [redacted] was disrespectful and unhelpful She stated she was not going to honor the lowered price and walked away from meWhile I was standing there with Wal-Mart's price match policy and kmart slow cooker ad for $
Failed to secure a wheel cap on tire replacement, now its gone I had a tire replaced at Walmart and they did not put my wheel cap back on correctly, so now it has come off and is goneI have to replace it and I feel it is Walmart responsibility to either replace or refund for my out of pocket expense Walmart Store # Memorial Blvd Murfreesboro, TN Date:4/2/
I purchased a replacement cell phone from Walmart for a previous failed device and the warranty was not added as discussed with DeptCashier I purchased a replacement cell phone from Walmart for a previous failed device and the warranty was not added as discussed with DeptCashierThis device which is a ZTE Prestige was damaged while saving a neighbors child from being hit by a vehicle in the streetThe phone dropped and was run overI discovered that the the Asurion Protection Plan was not added as discussed with Electronics DeptSpecialist Jeremy at time of phone purchase which was June 9, On Sep 18, I spoke to a Live Chat agent who I explained the situation and that I was willing to buy a plan if it could not be honored because I was under the belief that it was in the receipt bar code or logged from the purchase dateI did not scrutinize the price for what was not addedThe Live Chat agent assured me that he would add the plan at no cost for the inconvenience
On 4/30/16, I purchased the generic form of [redacted] D (that has no name on the box)I took one pillAfter about minutes, my heart started fluttering and my tongue started to swellA statement on the end flap of the box says: Satisfaction guaranteed or we will replace it or give you your money backFor questions or comments or to report an undesired reaction or side effect, please call X-XXX-XXX-XXXX, which I didSpoke with a very nice rep who was unable to find the product in their systemI was instructed to return it for a refundI took the box and receipt back, after church Sunday, May and was treated disrespectfully, told I could not be a refund, nor could I exchange, even though it's on the boxI returned yesterday, went o customer service and was told I had to take back to pharmacyA different staff was on duty, however, again I was told I could not exchange or get a refundI am on social securityEvery penny is budgeted monthlyI was able to purchase a package of Claritin DThis is advertisement, and I want my money back
repeated phone calls from XXXXXXXXXX associated with wal mart Kingsport tnwhen answering, get beep about seconds apart; no live person contacts to XXXXXXXXXX and to our local wal mart XXXXXXXXXX have not resulted in help to turn off these callssince may 2, we have received calls about every ten minutes between 9:am and 9:pm
I had an accident in 2010.It made me permanently disabled,which also left me with two herniated disk and a rare neurological disorder,called MyoclonusYou can look it up on google and NORD (National Organization for Rare Disorders).I have been dealing with this disorder for over seven years.I have a doctor,his name is, [redacted] is an neurologistI also have an doctor for my herniated diskHis name is DrBinghamHe is a pain managerThis is all documentedIf I'm in pain my Myoclonus gets worst, then if my Myoclonus acts up my pain gets worseOn April 2nd I called Dr [redacted] for refills for my medicineI picked up my refill prescriptions and went to WalMartThe new policy with WalMart is not only does the pharmacist has to have a written scrip, they also have to have the doctor's authorization from the doctor himselfOn Friday April 6th I had dropped off my prescriptions at WalMart on Downs Drin Erie,PA store#2278.XXX-XXX-XXXXThe doctor's office wa
oil repair I HAD MY OIL CHANGED T ONE OF YOUR LOCAL STORES AND NOW GETTING THE RUN AROUND IN REFERENCE TO DAMAGE THAT ONE OF YOUR MECHANICS CAUSED WHEN ARRIVING AT THE STORE FOR ANY OIL CHANGE MY CAR WAS FINE UPON LEAVING I NOTICIED MY ENGINE LIGHT WAS ON I HAD ONSTAR RUN A SATELITE CHECK AND WAS INFORMED THAT MY CAR WAS LEAKING OR CATCHING AIR SOMEWHERE IN REFERENCE TO THE EMMISSION AND INFORMED NOT TO DRIVE THE CAR UNTIL I HAD IT CHECKED AT THE DEALERSHIP BECAUSE THE CODES STATED ADDITIONAL DAMAGE COULD BE DONE TO THE MOTOR I WAS NOT ABLE TO GET AN APPOINTMENT FOR SEVERAL DAYS AND THEREORE UNABLE TO DRIVE MY CAR FOR DAYS I RETRIEVED MY CAR FROM THE DEALERSHIP YESTERDAY AND WAS CHARGED $138.++ FOR REPAIRS I WAS INFORMED BY WALMART TO BRING MY RECEIPTS TO THEIR LOCATION TO BEGIN PAPERWORK FOR AN REIMBURSEMENT UPON MY ARRIVAL I HAD TO WAIT MINUTES IN LINE BEFORE I WAS ASSISTED THEN THE ASSOCIATE CALLED AN ASSISTANT MANAGER WHO WENT IN THE BACK TO HIS OFFICE AND THIS
Store #refused to sell item that was listed on the Walmart.com website as in-stock and available for pick up in-store I went into Walmart store #(Highland, CA) and Chance (Manager) refused to sell me an item that was listed on the Walmart.com website as available for pick up in-store only: https://www.walmart.com/ip/Apple-iPad-Pro-12-9-inch-32GB-Wi-Fi-Space-Gray-Demo/1...⇄ When I arrived I found both units and Chance refused to sell me either item even after I showed him the online availability on the Walmart.com website You cannot falsely advertise an item online as available in-store and then increase the price by 600%The item is priced $and there are two items available at the Highland, CA location Additionally it is illegal to use bait and switch which is what occurred in the store and was encouraged by your sales associates/manager I take this matter very seriously as I'm an advocate for consumer rightsI do not take this matt
I purchased a [redacted] Mobile cell phone (Walmart's Data Done Right version) from Walmart on 10/10/After working fine for almost months, in early September the phone stopped making a connection to the Cellular Service, Data Service and even WiFiI have contacted [redacted] Mobile (Walmart does not provide support I guess) several times in the past couple of weeks, and times was referred to [redacted] for repair/replacement per the year warranty [redacted] stated both times that, based on the MEID number on the phone and the packaging, they do not have a record of manufacturing my phoneThe 2nd time, they said that it is either an international phone (not for use in the US) or counterfeitThe Walmart customer service representative's response was that they cannot do anything since the 15-day return window is upI don't know who is responsible for this, but at this point, it looks to me like Walmart sold me a phone that they shouldn't have Product_Or_Service: Cell Phone
bad advertising they display a lower price and when you get to the cashier they claim that was based on a floor samplesign doesn't say floor sample hello, today I walked in to my local Walmart store #XXXXX located at NW 77th av Hialeah FL, XXXXX to buy patio furnitureI came across a patio swing mainstays sand dune 2-seat sling swingIt has a big sing for $and a yellow sticker on the right lower corner that said NOW $I go inside to the shelf and pick one up when I get to the garden register a cashier named [redacted] tells me how that piece of furniture is $that I was mistaken I insist and she tells me that is her department and she know all items that are on special and that one its notI took a picture of the sing and showed it to her she goes out to the swing and rips the sing off and comes back to the register and calls her supervisor did not get her namethen that other supervisor calls another manager that is always at the front of the store over looking the
We have been shopping at Walmart for many yearsWe shop the store in Eunice, LA (#773) a few times a week, including weekly family grocery shopping usually every Monday, followed by a few additional visits each week for follneeds The store (as other Walmart stores) has been undergoing a major change in the way customers are checking out The self check lanes have more than doubled in the last couple of weeks, and that is fine if I have 3+ items in a basket to check out However, we have a very full basket full each week on Monday and this requires a lane to check out that is occupied by an employee manning the register, lane Normally the store may be manned on Monday's with as few as or open lanes which have large purchases such as ours lined up in long lines to check out The employees are very courteous (all the time) and are most helpful Since the second bay (one on each end of the check out lines) of self check-outs have opened, the employees have been trying to get the customers to use the self check out lanes My wife is handicapped and it is very difficult for use to stand in long lines because of my wife's very bad back - she can barely make the weekly shopping experience of 2-hours in the store I refuse to use a self check-out lane for a full basket of groceries, etcOur bills run between $to $each Monday I am PAYING for SERVICE! Instead your company is attempting me to continue paying these prices AND do my own checking out, delaying us further with wasted time in the store The store (according to one or more employees talked with today and each shopping trip recently) is now having ONE check out lane open and thus the line for this lane is longer and longer THIS IS BAD BUSINESS PRACTICES!!!! As much as I would hate to do so, we are now considering shopping at a competitor down the highway, even if it costs us a little more in $$$$At least when we have completed our shopping experience, we can expect to get checked out in a few minutes and be on our way My opinion is that Walmart has forgot their customer base Thank you
I canceled myfamily mobile, and went to straight talk, I've had this service over a month, they took out the last months payment, and again on 9/19/they took another payment out of my checking account, and when I called them they said I still owed them for the last monthhow can that be when I didn't have service with themnow I have to close my checking accbecause of being overdrawnIf I owe this then they are charging for two months behind Account_Number: XXX-XXX-XXXX
To whom it may concern, Last night around o'clock pm PST I was shopping at a Walmart store, located at: Outlet Collection Way, Auburn, WA I had to use the restroom and upon trying to wash my hands I was scalded by the water from the sinkA friend of mine who was there was using another sink in the same restroom and had the same experienceThen we went to find an associate to tell them that we had both been burned trying to wash our hands in the rear bathroomWhen we found the store associate, Rachael, she infromed us that other employees and customers had the same complaintWell we asked her if we could speak to a manager she promptly found an assistant manager for us to speak toThis assistant manager then had us speak to a store managerThe store manager informed us that they knew it was a problem and that a contractor had been to the store to access the problem and said that the water would be hot for at least another hoursWe then inquired as to why there were not any signs posted to caution customers that they would get burned if they used the sinks or why they did not close off the restroom entirely and they said they didn't have a reason So we left the store, having been burned to go home and ice our handsThis was a most unpleasent experience, one that could have been preventedAll I can think is that it could have been a child or someone who could not communticate that there was a problem and the issue may have been way more severeAnd the fact that everyone just brushed it off as a non-issue is of even more concernThe childrens sink in the restroom was just as hot as all the other sinks in restroomThis could have very easily been a much more serious incident We were not offered any first aid after the incident, no report was taken, and we were not given any infomation about whom we should contact to have the issue resolvedAs a frequent customer at this particular store and many others, I am very concerned and angry about how the entire situation was handledAs I said before, we were very lucky that we acted quickly and were not more severly injured and that there were no children involved Thank you ***
On November I was at the [redacted] Walmart inMartinez Georgia, at around 6:pm I was knocked in the head by an employee as he lifted a large tv almost knocking me down but most importantly he hit me on the part of my head where I have a hearing implant device and knocked it off and has not been working sinceWe claimed an accident report on sight and was told they would call me in the next few daysI did get a call from a manager named [redacted] and told me that I would get a call from their insurance peopleI have not heard from them ever since and every time I call it get put on hold and no one ever answers All I want is for them to replace my hearing device which I cannot afford to go see the specialist who would be able to order me oneI live in Ohio and visit the area a couple times ayearI would appreciate a call to get this situation fixed since I have no hearing out of my left earIt is just not a hearing aid but a cochlear hearing implant which was infused into my skullMy name is [redacted] , [redacted] Phone is [redacted] home or [redacted] My email address is [redacted] @***.com Thank you
Walmart.com defrauded consumers by selling Best Choice patio umbrella for on its website, carrying it for in the store & refusing refund Walmart refused to refund for patio umbrella sold on its website It had the same umbrella in the store for Walmart's business practices are fraudulent and unconscionable Walmart advertises refunds within days I took the umbrella back the same day I received it 5/25/and Walmart refused to refund the purchase price The Store Manager [redacted] refused to speak with me regarding this refund request
Cell phone was broken from the start: had a warranty that came with the initial phone purchase and purchased an additional year warranty Gi When I purchased the cell phone initially I bought a two year warranty on top of the warranty that came with the phone for one year Before the year warranty was up, I called the Family Mobile Customer Service Department of Walmart where the phone was purchased and they instructed me to take the phone back and get a total refund as the warranty was still in effect and connected to the store, which I did on East Main they told me I had to go to the Grove City Store where I purchased the phone, which was ridiculous (since when can you not take any return to any Walmart with or without a receipt, which I had my receiptWell after speaking to Managers, employees, and Family Mobile Customer Service representatives, I decided to write a letter to the CEO of Walmart After sending a four (4) page letter describing all my inconveniences, frus
Every time I go into ANY Walmart, in ANY state, there are rude, unhelpful employees I have pretty much stopped shopping at Walmart However, my daughter's graphing calculator was stolen from her backpack (which was foolishly left in her car) and Walmart on San Jose Blvdin Jacksonville claimed to have one at a great price! Walmart.com advertised a Texas Instrument TI-Plus CE Graphing Calculator (coral color) on sale for $at the Walmart location XXXXX San Jose BlvdThe website advertised it in stockWhen my daughter and I arrived, an employee told us that a lot of people had come asking about it, but they did not have any in stock for $They had the calculator in black, but it was not on saleI asked if they could give a raincheck since the website did not specify that the item was clearance or limited in any wayHe sent us to customer service, where Michelle looked at the advertisement and told us she could override the price and give us the sale price, since that was what was advertisedWe had the associate ( [redacted] ) get us the product from the back storeroomWhen we arrived at customer service a second time, Michelle told us that she could no longer override the sale without a managerThe co-manager, Lori, would not override the saleWe also spoke with the manager, Scott Snodsmith, who also would not help usAll we wanted was the advertised product for the price advertisedNobody at Walmart could answer why they didn't have that productHowever, they did offer to sell us the higher priced item for the higher priceEven that price was not correctIt was shown as $on the shelf tag, but rang for $at the registerWe opted not to buy from WalmartI believe this company is engaged in bait and switch tactics In addition, the employees were very quick to insinuate that I was not telling the truth The customer service manager (Tricia) first glanced quickly at the screen shot of the advertised product and told us we were looking in the wrong location When I pointed out that the address was the Walmart at her location, she said that her app showed a different price and people sometimes hack the website if it's accessed through Google Really? This is your answer? The store manager told us that maybe the product wasn't in stock because they only had one and someone stole it Again, really? Not one of the "managers" who are supposed to be there for customer service was actually helpful In fact, Lori and Scott (the manager and co-manager) were downright rude Maybe they are used to condescending to your customer base, but I don't have to shop at Walmart and certainly have other choices nearby
My alternator has been damaged because walmart forgot to replace the oil cap after my oil change On June 30, I went to Walmart auto care to have my vehicle serviced for an oil changeOn September 24, my vehicle stopped on me while I was drivingI checked under the hood and realized my oil cap was never replacedOil was spilled everywhereI went to walmart to complainI spoke with an employee by the name of [redacted] He told me the manager was not inHe advised me to buy another oil cap from auto zone and to also purchase two qts of 5woil to pour in my vehicle and assured me that would get my vehicle up and running which it did notI called a tow truck to come out and have my vehicle towed to walmart and explain to him my situationThe tow guy ended up finding the original oil cap under the engine that was never replaced after my oil changeI did not have my car towed at that time because the auto care department had closedOn September 25, I had my car towe
Walmart Tire and Lube Insufficiently repaired a tire against their policy, and put my family in danger knowing that we were driving miles home On Sun., May 15, 2016, we got a flat tire as we were leaving our hotel in Panama City Beach, FL We went to the Walmart at Front Beach Rd, PCB, FL and asked them to repair the hole in our tire as it was rapidly leaking air We were told that if they would not be able to patch the tire, that they would call so we could replace the tire If they could patch the tire, then they would call when the tire was finished They never called so after hours, we showed back up and they said that they had patched the tire and it had been ready for an hour Somewhat frustrated that we waited an additional hour for no reason, we gratefully paid the $for the patch and headed home to AtlantaWhen we got almost miles away, our tire started leaking air rapidly again We had to drive miles back to Columbus, GA, the closest major
Walmart coupon policy not followed On 4/25, I went to Wal-mart to purchase several items for gift bags that I take to my local Domestic Violence Shelter monthlyIn this transaction I purchased bottles of the Dial hand soap and used $coupons for each bottleThe manager rung up ALL of items and ALL of my coupons so my ending total came up to -$She then proceeds to prints out an itemized copy of my receipt and voided off of my $coupons to make my total in the positiveShe advised me that the register didn't take my coupons and I sat there and watch her scan everything and hit total so the register did accept everythingFirstly, I have a problem with her lyingShe should know better as a managerSecondly, per Wal-mart policy on Walmart.com it states, "If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase", so even if she didn't want to give me cashback or place my excess on a gif
I visited the Copperas Cove, Texas Wal-mart yesterday to price matchThe manager on duty [redacted] was disrespectful and unhelpful She stated she was not going to honor the lowered price and walked away from meWhile I was standing there with Wal-Mart's price match policy and kmart slow cooker ad for $
Failed to secure a wheel cap on tire replacement, now its gone I had a tire replaced at Walmart and they did not put my wheel cap back on correctly, so now it has come off and is goneI have to replace it and I feel it is Walmart responsibility to either replace or refund for my out of pocket expense Walmart Store # Memorial Blvd Murfreesboro, TN Date:4/2/
I purchased a replacement cell phone from Walmart for a previous failed device and the warranty was not added as discussed with DeptCashier I purchased a replacement cell phone from Walmart for a previous failed device and the warranty was not added as discussed with DeptCashierThis device which is a ZTE Prestige was damaged while saving a neighbors child from being hit by a vehicle in the streetThe phone dropped and was run overI discovered that the the Asurion Protection Plan was not added as discussed with Electronics DeptSpecialist Jeremy at time of phone purchase which was June 9, On Sep 18, I spoke to a Live Chat agent who I explained the situation and that I was willing to buy a plan if it could not be honored because I was under the belief that it was in the receipt bar code or logged from the purchase dateI did not scrutinize the price for what was not addedThe Live Chat agent assured me that he would add the plan at no cost for the inconvenience
On 4/30/16, I purchased the generic form of [redacted] D (that has no name on the box)I took one pillAfter about minutes, my heart started fluttering and my tongue started to swellA statement on the end flap of the box says: Satisfaction guaranteed or we will replace it or give you your money backFor questions or comments or to report an undesired reaction or side effect, please call X-XXX-XXX-XXXX, which I didSpoke with a very nice rep who was unable to find the product in their systemI was instructed to return it for a refundI took the box and receipt back, after church Sunday, May and was treated disrespectfully, told I could not be a refund, nor could I exchange, even though it's on the boxI returned yesterday, went o customer service and was told I had to take back to pharmacyA different staff was on duty, however, again I was told I could not exchange or get a refundI am on social securityEvery penny is budgeted monthlyI was able to purchase a package of Claritin DThis is advertisement, and I want my money back
repeated phone calls from XXXXXXXXXX associated with wal mart Kingsport tnwhen answering, get beep about seconds apart; no live person contacts to XXXXXXXXXX and to our local wal mart XXXXXXXXXX have not resulted in help to turn off these callssince may 2, we have received calls about every ten minutes between 9:am and 9:pm
I had an accident in 2010.It made me permanently disabled,which also left me with two herniated disk and a rare neurological disorder,called MyoclonusYou can look it up on google and NORD (National Organization for Rare Disorders).I have been dealing with this disorder for over seven years.I have a doctor,his name is, [redacted] is an neurologistI also have an doctor for my herniated diskHis name is DrBinghamHe is a pain managerThis is all documentedIf I'm in pain my Myoclonus gets worst, then if my Myoclonus acts up my pain gets worseOn April 2nd I called Dr [redacted] for refills for my medicineI picked up my refill prescriptions and went to WalMartThe new policy with WalMart is not only does the pharmacist has to have a written scrip, they also have to have the doctor's authorization from the doctor himselfOn Friday April 6th I had dropped off my prescriptions at WalMart on Downs Drin Erie,PA store#2278.XXX-XXX-XXXXThe doctor's office wa
oil repair I HAD MY OIL CHANGED T ONE OF YOUR LOCAL STORES AND NOW GETTING THE RUN AROUND IN REFERENCE TO DAMAGE THAT ONE OF YOUR MECHANICS CAUSED WHEN ARRIVING AT THE STORE FOR ANY OIL CHANGE MY CAR WAS FINE UPON LEAVING I NOTICIED MY ENGINE LIGHT WAS ON I HAD ONSTAR RUN A SATELITE CHECK AND WAS INFORMED THAT MY CAR WAS LEAKING OR CATCHING AIR SOMEWHERE IN REFERENCE TO THE EMMISSION AND INFORMED NOT TO DRIVE THE CAR UNTIL I HAD IT CHECKED AT THE DEALERSHIP BECAUSE THE CODES STATED ADDITIONAL DAMAGE COULD BE DONE TO THE MOTOR I WAS NOT ABLE TO GET AN APPOINTMENT FOR SEVERAL DAYS AND THEREORE UNABLE TO DRIVE MY CAR FOR DAYS I RETRIEVED MY CAR FROM THE DEALERSHIP YESTERDAY AND WAS CHARGED $138.++ FOR REPAIRS I WAS INFORMED BY WALMART TO BRING MY RECEIPTS TO THEIR LOCATION TO BEGIN PAPERWORK FOR AN REIMBURSEMENT UPON MY ARRIVAL I HAD TO WAIT MINUTES IN LINE BEFORE I WAS ASSISTED THEN THE ASSOCIATE CALLED AN ASSISTANT MANAGER WHO WENT IN THE BACK TO HIS OFFICE AND THIS
Store #refused to sell item that was listed on the Walmart.com website as in-stock and available for pick up in-store I went into Walmart store #(Highland, CA) and Chance (Manager) refused to sell me an item that was listed on the Walmart.com website as available for pick up in-store only: https://www.walmart.com/ip/Apple-iPad-Pro-12-9-inch-32GB-Wi-Fi-Space-Gray-Demo/1...⇄ When I arrived I found both units and Chance refused to sell me either item even after I showed him the online availability on the Walmart.com website You cannot falsely advertise an item online as available in-store and then increase the price by 600%The item is priced $and there are two items available at the Highland, CA location Additionally it is illegal to use bait and switch which is what occurred in the store and was encouraged by your sales associates/manager I take this matter very seriously as I'm an advocate for consumer rightsI do not take this matt
I purchased a [redacted] Mobile cell phone (Walmart's Data Done Right version) from Walmart on 10/10/After working fine for almost months, in early September the phone stopped making a connection to the Cellular Service, Data Service and even WiFiI have contacted [redacted] Mobile (Walmart does not provide support I guess) several times in the past couple of weeks, and times was referred to [redacted] for repair/replacement per the year warranty [redacted] stated both times that, based on the MEID number on the phone and the packaging, they do not have a record of manufacturing my phoneThe 2nd time, they said that it is either an international phone (not for use in the US) or counterfeitThe Walmart customer service representative's response was that they cannot do anything since the 15-day return window is upI don't know who is responsible for this, but at this point, it looks to me like Walmart sold me a phone that they shouldn't have Product_Or_Service: Cell Phone