I went to Walmart Pharmacy in Live Oak, Fl and I felt as if I entered a bad neighborhoodThe Pharmacist named [redacted] which I will later provide her photo escalated a poor customer service situationThis person demonstrated in every action she made that customers don't matterI asked her a simple question"Why don't you call customers if you decide not to fill there medication." The pharmacy decided since my insurance did not cover a twenty dollar medication they will not fill it until I show up to pick it upOnce you are there Walmart procedure is to ask you if you want it or notEven though I told [redacted] months ago to fill all meds [redacted] responded that she has over six hundred patients and I responded maybe you need less and I walked awayThen as I walked away from the situation [redacted] laughed at meI then asked her " Did you laugh at me?" [redacted] said "yes" because I walked awayI ignored her behavior then moments later [redacted] threw up both of her handsShe minus well of said thug lifeShe threw up her hands probably because I was watching herThe last time I turned my back [redacted] she mocked meI transferred all my records to [redacted] knowing anyone is better then [redacted] poor customer serviceAlso, I was told by the corporate customer service representative I would receive a call within forty eight hours and I have no record on my caller IDWow, Walmart seems to make a bad situation get worse
Purchased product replacement plan from walmart / AsurionHave talked to people in the course of and hour and minWrong department they say Purchased product replacement plan from Walmart when purchasing my Samsung sFiled a claim back in FebruaryReceived a call a couple weeks later stating that the phone was no longer availableEven though it was still on the shelf the claimed they didn't have any replacement phones available so they were going to send me a check for the I paid for the phoneI also had to pay a $processing fee for my claim on top of the I paid in store for the insuranceSo all in so for $and a lot of hassle.( having to mail the phone in and wait rather then take it to the store where I bought it and pick up a new one.) but okaySo I get $for a $phone? How is that a replacement plan? So here I am 5/19/and I am told they can't figure out what the problem isI think phone "INSURANCE" imply some sort of assuranceI just want m
Saved for months, my receipts for savings catcher program Walmart has,Trying to get resolve for months Walmart has a program called Savings catcherI shop there, scan my receipts and if lower prices are found elsewhere then this extra money is given back to me by way of loading it onto a ecard voucher that I can print out and spend.I specifically shop Walmart for this programI have been saving my receipts for months, I finally saved $I followed directions, printed voucher, but even though the voucher says its worth is $when the clerk scans it, it states zero balance as if I spent this money but I did notThe only replies I get from the program was they are escalating the complaintThen heard nothing, I emailed again, I got a reply telling me how to reprint the certificateThe zero balance is the problem, not printing the certificate, I have the voucher number and the pin, but still comes up zero balanceI attempted to reprint thinking maybe it would assign a diff
Return not accepted for Walmart Family Mobile SIM Activation Kit I have been a customer on the Walmart Family Mobile (T-Mobile) Plan for yearsI recently purchased a Samsung phone which required a nano SIM cardMy current SIM card was too large, so I went to Walmart to purchase another SIM cardOn 09/28/the employee in the electronics department in the Danville Walmart (ST# XXXXX) responded to my request by giving me a in SIM Activation Kit that included a one-month [redacted] plan (cost of item = + tax = = total)I stated that I already was enrolled in the Walmart Family Mobile plan and only needed the SIM cardHe replied that this product was the only thing that the store had to offer to rectify my problemI purchased the item, not knowing that it was non-returnableI assumed that as long as the package was sealed and the SIM card was not activated, I could return the itemHowever, after purchasing a SIM card a few days later (for about $8.00), I went
Extremely poor customer service On 09/07/16, I arrived inside the Richmond, CA Walmart at 10:04pm, and was told by the clerk in Customer Service that the Customer Sercive department close at 10pm There was still customer in customer being tended to at that time I was irate and asked to speak to a manager I explained to Assistant Manager [redacted] that I had just purchased this carpet cleaner that same evening and when I attempted to use the carpet cleaner it started smoking, cut off and did not turn back on I immediately came back to Walmart quite upset, again arriving at 10:04pm [redacted] repeated he was sorry but Customer Sercive for returns close at 10pm Where is this listed on the website for the Walmart in Richmond, Ca? I only see the store hours listed from 6am to 12am
Misleading Pricing Stuffed Plush bear marked at $in Large Print and a small print note saying you must buy greeting cards to get this price--regular price $
Charged my credit card when I RETURNED ITEMS I returned $worth if items, ALL on one receipt, 7/16/I was told to swipe my card for refund and sign, which I didWalmart then DEBITED MY ACCOUNT FOR THAT AMOUNT INSTEAD OF REFUNDING ITI have spoken to SIX (6) people from the store and the corporate customer service, whom have told me it was a credit card "problem"The bank clearly explained to me, IT WAS AN ERROR BY THE PERSON HANDLING THE TRANSACTION AT WALMART DURING THE RETURN
I was at Walmart this morning and ask the greeter where I can exchange a shirt and was divided either at the self checkout or I'll I advised him that I was going to do some shopping and then I would come to the self checkout after shopping I went through the self checkout and advised him that I was needing to do my exchange he then called a black girl up to assist me she advised me that she could not do the exchange there I would have to go to Isle I advised her that I needed to get to work and that was told that I could do it there she said she did not have a key and I would have to go down there so I cashed out and on my way downtown I heard her say she'll be back as I'm getting down the aisle I noticed nobody is there I hold down the isle at her and told her that at the same time a black gentleman was heading down towards her saying that there was nobody there to assist him with his exchange either at this time somebody from the other side of the store had came to help me with also assisted me in the store earlier he went got the key and did my exchange for me on my way back down towards the girl to head back out to my car I noticed that she was doing the exchange for the black gentleman to me I took this as he was being prejudice due to I was white and she did not want to help me a black German was heading down towards her saying that there was nobody there to assist him with his exchange either at this time somebody from the other side of the store had came to help me with also assisted me in the store earlier he went in got the Qt and did [redacted] change for me on my way back down towards the girl to head back out to my car I noticed that she was doing the exchange for the black tournament me I took this as she was being prejudice do too I was white and she did not want to help me when calling the manager at the store later on in the day the manager had counter dick is herself I know nothing is going to be done with my to let people know
I returned some items and was given a gift cardWhen I have tried using it I was told it was never activatedI want my money and cant get help ever On March 31st I made a purchase of several medical equipment such as a heart monitor, band aids, heat pads etc with a medical expense card from my workThese were for my motherIn April (not exactly sure of date) I returned most items as she said she didn't want themThe Walmart employee said she would have to give me a gift card since the return amount was larger then the amount they can give back in cashI agreed to itThe return amount was approximately $The lady that helped me was African American and olderI must have been around 12am-3pm Later I gave the card to my mom since she shops at Walmart oftenNext time I saw my mom she told me she had tried using it and the cashier said it didn't have any credit availableI took the card back thinking it was a mistakeThe next time I tried using it the cashier told me the
My daughter picked out pairs of clearance eye glass frames from this store location from the Clearance rack They were originally $79, and the rack was marked 50% off all frames When I tried to order her glasses, the girl told me that I could not have the sales price on the glasses because insurance paid for part of it That is totally ridiculous They don't have a sign up that says only if you pay cash for it you get the discount I feel this is just a scam to get more money out of pocket from the consumer Why should it matter? They will get paid before they even order the glasses The frames my daughter wants are going to cost me $out of pocket for each pair, instead of the sales price of $per pair after the insurance I think this is an outrage and something should be done about it Product_Or_Service: Eye Glasses
I bought tires on 9/14/from Walmart in Inverness FlThese tires were to have a 60,mile warrantythey did not honor the warranty The tires I bought on 9/14/were to have a 60,ile warranty on themThree of the tires started to seperate on the insideI was told by Walmart in Pinellas Park that as long as I was under the 60,miles the tires would be replaced at no cost to meWe took the car in and they checked the milage and we had approximately 37,miles on themAgain I was told they were under warranty and also that these tires were defectiveThey are goodyear tiresThe technician decided it as there of the tires went bad and it was a defective product they would replace all tires When they finished replacing the tires they THEN told me it was going to be about $plus taxI asked for the manager and was told he was at lunch We waited for hours and then were told he was in a meetingI explained that I was told that these tires were being repla
Walmart has had to repair multiple Problems I have had with the tires I purchased from thereToday I had aNow out resulted in destroying a rim als I purchased four tires from Walmart, I've had to take them back multiple times because the balancing was wrongToday I had a blow out, I'm assuming it is the grade if tired they stand behind and it cause be to jump up on a curb and destroyed a manufactured rimSoIt only did I have to change a flat and I have a terminal illness I am sitting on a spare with the new tire in my trunk with a bent rim from the curbI don't think they should sell tires they can guarantee to have less trouble from plus now I gotta find a way to get a matching rim again which I cannot afford
Terrible store filled with employees that don't care, deliberately do not help you or ignore you altogetherEmployee refused my return and would not explain whyThe area was dark, but the store was openThe boy who was acting as a greeter, barely spoke and didn't seem at all concerned to answer any questionsWhen I asked for a manager, I was refusedI went to my car and attempted to call the store for a manager, but I was put on hold for nearly minutesI called back and there was no answer, and then I tried againIt seems that store policy is to just not deal with customers if you "don't feel like it." I tried calling customer service for the store and was unsurprisingly bounced around they do not care about their customers Horrendous customer service, complete lack of care or concern by employees, slovenly presentation and attitudes, and the store itself is filthy
I purchase a money order at Wall-Mart in Radcliff, KY at Wal-Mart way on 12/08/I realizes on the 12/12/that I'd made an error on my money order by putting the wrong name where it said pay to the order, on 12/12/I asked the cashier could she cancel the money order out and reissue me another one she said no so I asked to speak to the manager as I walked over to the customer service and the lady said that she was the manager, and she look at or attempt to look at it as she look at it she said that she couldn't help me, and went on to say to me if I hadn't written the name in the pay to the order they could have cashed it on the 12/21/I [redacted] called to the corporal office in Benton, Arkansas Wall-Mart talked to Mr [redacted] and explain my experience that I had at one of the Wall-Mart store in Radcliff, KY I told him that the money order and that I could get evicted and I didn't have any funds left after I purchase the money order, I did request for some sort of
Employees do not know the price and the management acts like I was trying to steal something I have sent four emails to your company headquarters ref a problem at your New Smyrna Beach, FL store and you refuse to either answer my question or you don't know the answerOn December the 3rd I went into your store and viewed a HP Omen gaming computerThe price tag has a red ROLLBACK on itIt also has a price of $and a price of $and the third price of $I asked two employees what the price was and they first said $They then said they did not knowI would have to talk to a manager, but, all the managers were in a meeting and not to be disturbed under penalty of deathAs I left the store there was a lady standing by the register and I asked her how to talk to a managerShe said she was a manager(thought they were all in a meeting) I showed her a photo of the price sticker on the computer (took with my phone) and she mumbled something about the $p
The Walmart #XXXXX lies about tire condition to sell new tire (quoted at $73-109) instead of repaired a flat for the posted $chargeService order #XXXXX, June Claimed it was "too dry rotten to fix", but I then went to a Sams Club near my hometown that repaired it without a problemTo add insult to injury, they didn't call me for over hours about this decisionSpoke to a manager [redacted] who said he'd look into it - never heard backTargeting and cheating senior citizens is a serious concern
I purchased a television on March 12, The television did not have any power cords, remote etc On March 12, I sent my son to purchase a television at the Crestwood Walmart location on W 135th Street in Crestwood IllinoisThe reason I sent my son in the location to purchase the television is because I just had surgery and Im on crutchesOn March 17, we moved so I finally was able to set the television upOnce my daughter opened the box, the television was missing a remote, and power cordWe went to the nearest Walmart (167th and Pulaski ) location because I didnt want to have to go all the way back to the original store After being in the Walmart on 167th they stated it would have to be returned at the Crestwood WalmartMy daughter entered the Walmart and explained the situation to the cashier at customer serviceAfter a few minutes my daughter called me on facetime from her iphone because she said the Asset Protection Manager was inappropriately touching
Started days before Black Friday sale trying to get a simple answer to whether or not the Vizio 43" TV would be available at $for purchase online at hours (Thursday morning) November Four persons in store at Loganville GA zip gave answers that flew in the face of Black Friday ad which I had already seenSeeking confirmation of my interpretation, I emailed ***@walmart.com with inquiryAfter several emails back and forth strewn with incompetence, ignorance of ad, and complete falsehoods I eventually got a response that yes indeed the item would be available at that timeGot online before midnight at the appointed time I attempted to purchase the itemClicking on item just sent you to another page where ALL the TVs were listed except the $one was not there (but it was available for $298)Tried that for minutes and nothingNext morning I got back on about AM and clicking on item sent you to the item which now was listed "out of stock" I had wanted to order the TV online and have a relative pick up the TV in Port St Lucie FLWent back and forth with "Customer Care" , hardly ever the same personTold the Black Friday sale which was to start online minute after midnight, Thursday morning, November had actually (according to them) started on November 22nd and that was why the item was "out of stock"Going to file a complaint with the Federal Trade Commission for deceptive ad practicesGave them another chance and Walmart just says continue to check online for price and availability
I purchased a TV brand new from Walmart, the employee offered a service planI asked what was covered under the plan, I was told everything, including physical damageFile a claim 12/25/after nearly two months of trying to get this rectified, I'm told physical damage isn't coveredAdvertising due to the incompetence of what the employee was trying to upsell me onI wouldn't have bought this if I didn't have total protection on the productI need a refund of the warranty I purchased, and I need my TV replaced due to this Product_Or_Service: TV
This is concerning the Walmart at FM Rd W, Houston, TX Worst experience at a Walmart everIt used to be a good Walmart but slowly disintegrated over timePlease see points below Rude employees/bad customer service: Employees roll their eyes at customers and act as if they don't existOne time I had a receipt to return an item and an employee at customer service and the lady mentioned to go to another Walmart to do the return instead of doing it herself Lack of security: At night people go around the parking lot asking for donationsProstitutes and truckers hang out in the parking lot No security cars are no longer in sight even though this location use to have them Cashiers have lack of training: One cashier had charged me 4x for some cherries that I had originally ask her to remove from my purchasesInstead of fixing my receipt, she tried to charge me for her mistake Bad management: In regards to #3, I went to customer service and told the manager on duty about the cashierThe manager looked at me stupidly and then walked off without correcting the cashier or correcting my receipt Very disorganized: The signs above the aisles need correctionA aisle sign will state an item but that item will not be anywhere on that aisleI spent minutes looking for some canned fruitCouldn't find anyone to help me and it wasn't listed on any of the aisle signsI eventually gave up looking
I went to Walmart Pharmacy in Live Oak, Fl and I felt as if I entered a bad neighborhoodThe Pharmacist named [redacted] which I will later provide her photo escalated a poor customer service situationThis person demonstrated in every action she made that customers don't matterI asked her a simple question"Why don't you call customers if you decide not to fill there medication." The pharmacy decided since my insurance did not cover a twenty dollar medication they will not fill it until I show up to pick it upOnce you are there Walmart procedure is to ask you if you want it or notEven though I told [redacted] months ago to fill all meds [redacted] responded that she has over six hundred patients and I responded maybe you need less and I walked awayThen as I walked away from the situation [redacted] laughed at meI then asked her " Did you laugh at me?" [redacted] said "yes" because I walked awayI ignored her behavior then moments later [redacted] threw up both of her handsShe minus well of said thug lifeShe threw up her hands probably because I was watching herThe last time I turned my back [redacted] she mocked meI transferred all my records to [redacted] knowing anyone is better then [redacted] poor customer serviceAlso, I was told by the corporate customer service representative I would receive a call within forty eight hours and I have no record on my caller IDWow, Walmart seems to make a bad situation get worse
Purchased product replacement plan from walmart / AsurionHave talked to people in the course of and hour and minWrong department they say Purchased product replacement plan from Walmart when purchasing my Samsung sFiled a claim back in FebruaryReceived a call a couple weeks later stating that the phone was no longer availableEven though it was still on the shelf the claimed they didn't have any replacement phones available so they were going to send me a check for the I paid for the phoneI also had to pay a $processing fee for my claim on top of the I paid in store for the insuranceSo all in so for $and a lot of hassle.( having to mail the phone in and wait rather then take it to the store where I bought it and pick up a new one.) but okaySo I get $for a $phone? How is that a replacement plan? So here I am 5/19/and I am told they can't figure out what the problem isI think phone "INSURANCE" imply some sort of assuranceI just want m
Saved for months, my receipts for savings catcher program Walmart has,Trying to get resolve for months Walmart has a program called Savings catcherI shop there, scan my receipts and if lower prices are found elsewhere then this extra money is given back to me by way of loading it onto a ecard voucher that I can print out and spend.I specifically shop Walmart for this programI have been saving my receipts for months, I finally saved $I followed directions, printed voucher, but even though the voucher says its worth is $when the clerk scans it, it states zero balance as if I spent this money but I did notThe only replies I get from the program was they are escalating the complaintThen heard nothing, I emailed again, I got a reply telling me how to reprint the certificateThe zero balance is the problem, not printing the certificate, I have the voucher number and the pin, but still comes up zero balanceI attempted to reprint thinking maybe it would assign a diff
Return not accepted for Walmart Family Mobile SIM Activation Kit I have been a customer on the Walmart Family Mobile (T-Mobile) Plan for yearsI recently purchased a Samsung phone which required a nano SIM cardMy current SIM card was too large, so I went to Walmart to purchase another SIM cardOn 09/28/the employee in the electronics department in the Danville Walmart (ST# XXXXX) responded to my request by giving me a in SIM Activation Kit that included a one-month [redacted] plan (cost of item = + tax = = total)I stated that I already was enrolled in the Walmart Family Mobile plan and only needed the SIM cardHe replied that this product was the only thing that the store had to offer to rectify my problemI purchased the item, not knowing that it was non-returnableI assumed that as long as the package was sealed and the SIM card was not activated, I could return the itemHowever, after purchasing a SIM card a few days later (for about $8.00), I went
Extremely poor customer service On 09/07/16, I arrived inside the Richmond, CA Walmart at 10:04pm, and was told by the clerk in Customer Service that the Customer Sercive department close at 10pm There was still customer in customer being tended to at that time I was irate and asked to speak to a manager I explained to Assistant Manager [redacted] that I had just purchased this carpet cleaner that same evening and when I attempted to use the carpet cleaner it started smoking, cut off and did not turn back on I immediately came back to Walmart quite upset, again arriving at 10:04pm [redacted] repeated he was sorry but Customer Sercive for returns close at 10pm Where is this listed on the website for the Walmart in Richmond, Ca? I only see the store hours listed from 6am to 12am
Misleading Pricing Stuffed Plush bear marked at $in Large Print and a small print note saying you must buy greeting cards to get this price--regular price $
Charged my credit card when I RETURNED ITEMS I returned $worth if items, ALL on one receipt, 7/16/I was told to swipe my card for refund and sign, which I didWalmart then DEBITED MY ACCOUNT FOR THAT AMOUNT INSTEAD OF REFUNDING ITI have spoken to SIX (6) people from the store and the corporate customer service, whom have told me it was a credit card "problem"The bank clearly explained to me, IT WAS AN ERROR BY THE PERSON HANDLING THE TRANSACTION AT WALMART DURING THE RETURN
I was at Walmart this morning and ask the greeter where I can exchange a shirt and was divided either at the self checkout or I'll I advised him that I was going to do some shopping and then I would come to the self checkout after shopping I went through the self checkout and advised him that I was needing to do my exchange he then called a black girl up to assist me she advised me that she could not do the exchange there I would have to go to Isle I advised her that I needed to get to work and that was told that I could do it there she said she did not have a key and I would have to go down there so I cashed out and on my way downtown I heard her say she'll be back as I'm getting down the aisle I noticed nobody is there I hold down the isle at her and told her that at the same time a black gentleman was heading down towards her saying that there was nobody there to assist him with his exchange either at this time somebody from the other side of the store had came to help me with also assisted me in the store earlier he went got the key and did my exchange for me on my way back down towards the girl to head back out to my car I noticed that she was doing the exchange for the black gentleman to me I took this as he was being prejudice due to I was white and she did not want to help me a black German was heading down towards her saying that there was nobody there to assist him with his exchange either at this time somebody from the other side of the store had came to help me with also assisted me in the store earlier he went in got the Qt and did [redacted] change for me on my way back down towards the girl to head back out to my car I noticed that she was doing the exchange for the black tournament me I took this as she was being prejudice do too I was white and she did not want to help me when calling the manager at the store later on in the day the manager had counter dick is herself I know nothing is going to be done with my to let people know
I returned some items and was given a gift cardWhen I have tried using it I was told it was never activatedI want my money and cant get help ever On March 31st I made a purchase of several medical equipment such as a heart monitor, band aids, heat pads etc with a medical expense card from my workThese were for my motherIn April (not exactly sure of date) I returned most items as she said she didn't want themThe Walmart employee said she would have to give me a gift card since the return amount was larger then the amount they can give back in cashI agreed to itThe return amount was approximately $The lady that helped me was African American and olderI must have been around 12am-3pm Later I gave the card to my mom since she shops at Walmart oftenNext time I saw my mom she told me she had tried using it and the cashier said it didn't have any credit availableI took the card back thinking it was a mistakeThe next time I tried using it the cashier told me the
My daughter picked out pairs of clearance eye glass frames from this store location from the Clearance rack They were originally $79, and the rack was marked 50% off all frames When I tried to order her glasses, the girl told me that I could not have the sales price on the glasses because insurance paid for part of it That is totally ridiculous They don't have a sign up that says only if you pay cash for it you get the discount I feel this is just a scam to get more money out of pocket from the consumer Why should it matter? They will get paid before they even order the glasses The frames my daughter wants are going to cost me $out of pocket for each pair, instead of the sales price of $per pair after the insurance I think this is an outrage and something should be done about it Product_Or_Service: Eye Glasses
I bought tires on 9/14/from Walmart in Inverness FlThese tires were to have a 60,mile warrantythey did not honor the warranty The tires I bought on 9/14/were to have a 60,ile warranty on themThree of the tires started to seperate on the insideI was told by Walmart in Pinellas Park that as long as I was under the 60,miles the tires would be replaced at no cost to meWe took the car in and they checked the milage and we had approximately 37,miles on themAgain I was told they were under warranty and also that these tires were defectiveThey are goodyear tiresThe technician decided it as there of the tires went bad and it was a defective product they would replace all tires When they finished replacing the tires they THEN told me it was going to be about $plus taxI asked for the manager and was told he was at lunch We waited for hours and then were told he was in a meetingI explained that I was told that these tires were being repla
Walmart has had to repair multiple Problems I have had with the tires I purchased from thereToday I had aNow out resulted in destroying a rim als I purchased four tires from Walmart, I've had to take them back multiple times because the balancing was wrongToday I had a blow out, I'm assuming it is the grade if tired they stand behind and it cause be to jump up on a curb and destroyed a manufactured rimSoIt only did I have to change a flat and I have a terminal illness I am sitting on a spare with the new tire in my trunk with a bent rim from the curbI don't think they should sell tires they can guarantee to have less trouble from plus now I gotta find a way to get a matching rim again which I cannot afford
Terrible store filled with employees that don't care, deliberately do not help you or ignore you altogetherEmployee refused my return and would not explain whyThe area was dark, but the store was openThe boy who was acting as a greeter, barely spoke and didn't seem at all concerned to answer any questionsWhen I asked for a manager, I was refusedI went to my car and attempted to call the store for a manager, but I was put on hold for nearly minutesI called back and there was no answer, and then I tried againIt seems that store policy is to just not deal with customers if you "don't feel like it." I tried calling customer service for the store and was unsurprisingly bounced around they do not care about their customers Horrendous customer service, complete lack of care or concern by employees, slovenly presentation and attitudes, and the store itself is filthy
I purchase a money order at Wall-Mart in Radcliff, KY at Wal-Mart way on 12/08/I realizes on the 12/12/that I'd made an error on my money order by putting the wrong name where it said pay to the order, on 12/12/I asked the cashier could she cancel the money order out and reissue me another one she said no so I asked to speak to the manager as I walked over to the customer service and the lady said that she was the manager, and she look at or attempt to look at it as she look at it she said that she couldn't help me, and went on to say to me if I hadn't written the name in the pay to the order they could have cashed it on the 12/21/I [redacted] called to the corporal office in Benton, Arkansas Wall-Mart talked to Mr [redacted] and explain my experience that I had at one of the Wall-Mart store in Radcliff, KY I told him that the money order and that I could get evicted and I didn't have any funds left after I purchase the money order, I did request for some sort of
Employees do not know the price and the management acts like I was trying to steal something I have sent four emails to your company headquarters ref a problem at your New Smyrna Beach, FL store and you refuse to either answer my question or you don't know the answerOn December the 3rd I went into your store and viewed a HP Omen gaming computerThe price tag has a red ROLLBACK on itIt also has a price of $and a price of $and the third price of $I asked two employees what the price was and they first said $They then said they did not knowI would have to talk to a manager, but, all the managers were in a meeting and not to be disturbed under penalty of deathAs I left the store there was a lady standing by the register and I asked her how to talk to a managerShe said she was a manager(thought they were all in a meeting) I showed her a photo of the price sticker on the computer (took with my phone) and she mumbled something about the $p
The Walmart #XXXXX lies about tire condition to sell new tire (quoted at $73-109) instead of repaired a flat for the posted $chargeService order #XXXXX, June Claimed it was "too dry rotten to fix", but I then went to a Sams Club near my hometown that repaired it without a problemTo add insult to injury, they didn't call me for over hours about this decisionSpoke to a manager [redacted] who said he'd look into it - never heard backTargeting and cheating senior citizens is a serious concern
I purchased a television on March 12, The television did not have any power cords, remote etc On March 12, I sent my son to purchase a television at the Crestwood Walmart location on W 135th Street in Crestwood IllinoisThe reason I sent my son in the location to purchase the television is because I just had surgery and Im on crutchesOn March 17, we moved so I finally was able to set the television upOnce my daughter opened the box, the television was missing a remote, and power cordWe went to the nearest Walmart (167th and Pulaski ) location because I didnt want to have to go all the way back to the original store After being in the Walmart on 167th they stated it would have to be returned at the Crestwood WalmartMy daughter entered the Walmart and explained the situation to the cashier at customer serviceAfter a few minutes my daughter called me on facetime from her iphone because she said the Asset Protection Manager was inappropriately touching
Started days before Black Friday sale trying to get a simple answer to whether or not the Vizio 43" TV would be available at $for purchase online at hours (Thursday morning) November Four persons in store at Loganville GA zip gave answers that flew in the face of Black Friday ad which I had already seenSeeking confirmation of my interpretation, I emailed ***@walmart.com with inquiryAfter several emails back and forth strewn with incompetence, ignorance of ad, and complete falsehoods I eventually got a response that yes indeed the item would be available at that timeGot online before midnight at the appointed time I attempted to purchase the itemClicking on item just sent you to another page where ALL the TVs were listed except the $one was not there (but it was available for $298)Tried that for minutes and nothingNext morning I got back on about AM and clicking on item sent you to the item which now was listed "out of stock" I had wanted to order the TV online and have a relative pick up the TV in Port St Lucie FLWent back and forth with "Customer Care" , hardly ever the same personTold the Black Friday sale which was to start online minute after midnight, Thursday morning, November had actually (according to them) started on November 22nd and that was why the item was "out of stock"Going to file a complaint with the Federal Trade Commission for deceptive ad practicesGave them another chance and Walmart just says continue to check online for price and availability
I purchased a TV brand new from Walmart, the employee offered a service planI asked what was covered under the plan, I was told everything, including physical damageFile a claim 12/25/after nearly two months of trying to get this rectified, I'm told physical damage isn't coveredAdvertising due to the incompetence of what the employee was trying to upsell me onI wouldn't have bought this if I didn't have total protection on the productI need a refund of the warranty I purchased, and I need my TV replaced due to this Product_Or_Service: TV
This is concerning the Walmart at FM Rd W, Houston, TX Worst experience at a Walmart everIt used to be a good Walmart but slowly disintegrated over timePlease see points below Rude employees/bad customer service: Employees roll their eyes at customers and act as if they don't existOne time I had a receipt to return an item and an employee at customer service and the lady mentioned to go to another Walmart to do the return instead of doing it herself Lack of security: At night people go around the parking lot asking for donationsProstitutes and truckers hang out in the parking lot No security cars are no longer in sight even though this location use to have them Cashiers have lack of training: One cashier had charged me 4x for some cherries that I had originally ask her to remove from my purchasesInstead of fixing my receipt, she tried to charge me for her mistake Bad management: In regards to #3, I went to customer service and told the manager on duty about the cashierThe manager looked at me stupidly and then walked off without correcting the cashier or correcting my receipt Very disorganized: The signs above the aisles need correctionA aisle sign will state an item but that item will not be anywhere on that aisleI spent minutes looking for some canned fruitCouldn't find anyone to help me and it wasn't listed on any of the aisle signsI eventually gave up looking