To whom it may concern I purchased a ride on toy for my grandson from Wal-Mart it was assembled by the assemblers more than once he has not been able to ride the toy it caused him to get hurt because it came apart I think I was sold a defective item I've contacted the store manager on serial occasions no return call back I think I should receive a new toy
The city of industry location is advertised on your company website as being open hoursIn reality, store is closed from midnight to 6am
I drove from the Baldwin Park, CA location to your City of Industry, CA location due to the website stating that they were open hours I get there at 12:30am only to find out that they closed at midnight (minutes earlier) At both locations the employees I spoke with gave me really short answers as if I was wasting their time I did not get names du to their lack of interest in providing customer service As the company is advertising the wrong business hours, I believe corrective action needs to be made on the company's part to fix the misrepresented hours of operation
Two bottles of Mobile motor oil 0W-I bought at Walmart store at Edison NJ are water instead of motor oil
On May 21, 2016, I bought bottles of Mobile 0W-motor oil at Walmart store at Edison NJIt's shocking that bottles are water rather than motor oil when I found out during the engine oil changing on July 2, I contacted Walmart on July 2, I have not received any response yet
Lack of choice on using my bank issued VISA/MAC card as either a credit card or debit card
On 7/25/I purchased $of good at Walmart store in East York, PAWhen I paid using my bank issued VISA/MAC card, I was not given the choice of using it as either a credit card or a debit cardIt was run through as a debit card without my authorization to do soWhen I asked about this, the cashier said that anything under $goes through as a debit card purchaseThis same statement was reiterated by the cashier's supervisor along with the statement that is is an agreement with "the bank" that it is done this wayThe customer behind me was able to pay for their purchase with their VISA/MAC as a credit card even though their purchase was less than mineThe funny thing is that the customer after me has the same bank, so I cannot believe that it is any agreement with the "bank"This is not the first time that this has happenedIt has been an ongoing issue that I noticed oc
Denied purchase without cause
This morning at 5:am, I woke up for work and browsed television deals, along with specific store pricingI saw the specified store on Greenfield road as shown in the screenshot, displaying the priceI drove there, went to electronics, and confirmed the price matched what the Walmart app showed
I proceeded to the front of the checkout where the cashier was, along with another Wal-mart employeeThe television was scanned, and the price display, to which the non-cashier blurted, "OH HE** NO, NO, NTHAT'S NOT RIGHT" to the priceThe cashier politely pointed out the manager would need to come byThe other employee walked away, commenting that she was going to "buy one for herself." The manager came by, and stated he would need to 'research' the price
Twenty minutes pass, and he comes by curtly telling me, "Here's the dealWe're not doing this." The response took me by surprise, so I asked for clarificationHe stated the price was a mistake and that the price was not advertised as I stated I saw this price on the Walmart App, when their store is selected, and that the price also reflects in several other storesI also said that I perceive the Walmart app as a form of advertisement, especially when the advertised price and the register price alignHe did not respond to thatAfter further conversation, a second manager stepped in-- a co-manager by the name of *** stepped inHe assured me the TV would be set aside while further research took placeI stated that in the context of being denied a purchase, the prior associate's comment of, "I'm going to buy one" comes off as contradictory and inappropriateHe agreed and gave my assurances that the TV would not be sold to anyoneHe took my name and number
Later that morning, about two hours later, *** called me and stated he could not reach anyone in the home office, and instead of dragging it out, the deal would be honoredHowever, I was at work, so I confirmed that I could come through later that afternoonHe agreedLater in the afternoon, I found a friend willing to lend me a vehicle to help transport the television, and he also offered to pick it up while I was at workSo, I thought I would call the store and inform them of my friend's nameI did so-- *** works overnights, so I was transferred to a manager named ***I explained there was a TV on hold and I just needed to have a note added for my friend to pick up the televisionShe placed me on hold to find the TVWhen she came back, she very curtly said, "I need to research something and call you back." I asked if there was a problemShe repeated herselfI asked if this was related to the issue I encountered this morning, and in the midst of explaining that *** had given the okay for it, she interrupted me and very loudly said she needed to research somethingI said that I am aware of that, but I wanted to know the nature of the researchAt this point, she was in near shriek stating that I could either be put on hold or called back, but the answer to my question did not matterI said the question did matter and I wanted to know what was going onShe interrupted me again, and yelled she was going to put me on hold
Ten minutes later, a manager by the name of Leann picked up and explained that further research of the price was neededI again explained that *** had cleared this with me and I was told I could buy the televisionShe said that she did not know that *** told me that, and they can't sell the TV until they were specifically informed that the price was not a mistakeThere was a lot of discussion, but at this point I was being told for the second time I could not purchase the television, after a co-manager had told me I couldIt seemed absurd, but I let her go and she told me she would call me when she knew more
As it turned out, about an hour later she called me and said the price could be honoredThat did wind up being trueI am sorry for the verbosity of this message, but it was a very befuddling experience that quite often lacked tact required when you're turning away a customer from what wound up being a legitimate purchaseHad I not tried as hard as I did, I would have been denied a sale under faulty logic
Tire Purchase / Warranty Issue Lawrenceburg, KY Store would not Resolve but noticed Defect of Excessive Wear of Tires
We purchase New 235/60RVIVAtires on July 15, for over $ December 11, I took the vehicle in to look at the wear of the front tires and was told the wear was excessive (tread of front tires & tread of rear tires 7&8) The vehicle has only had 8,miles since the new tires were installed and it is evident that the front tires have worn excessively when the tires come with a 60,mile warranty Walmart refused to do anything because we did not purchase their extended warranty of roadside assistance at $per tire They told me if we had spent the extra $up front then they would replace both tires at no cost to us Once again this seems to be another way Walmart can cheat its customers into spending more money The roadside warranty to me sounds like a "Wal-Mart Repair Warranty" instead of a wear and tear warranty of excessive wear
I bought a Ink Tank for my printer on November using my Bankcard, I returned the Ink Tank November the $ was to be put back on my card as of November It's has not been refunded to my bank account when you make a purchace at walmart it only takes a minute to use a bank cardThis is bad business for walmart
Product_Or_Service: *** Ink Tank
Store management reneged on special pricing given to me based on large volume of business, photo lab machine breakdowns, and competitive coupons used
For several years I was provided flat 10-cents a print pricing at Wal-Mart photo lab based on the following: very large volume of business, no further compensation for the Fuji kiosk machine breakdowns, and no more using competitive coupons for lower pricingThis was put in a memo from the market manager, Mike Judd and implemented for years
Last month I called the corporate number (1-800-WALMART) to state that the photo lab machines in the stores were breaking down at a rapid rate causing frustration/wasted time to edit photos, and that photo lab personnel were lax in taking care of customers, often not in the photo department with no notice of when they would be returningThis was done to help the corporation rectify its problems
The next time I returned to the store I usually used for my photo processing outside of Buffa
Requesting refund for a defective car battery that was cracked and exploded battery acid within the housing of the battery block
In the summer of 2013, I purchased and had installed an EverStart Maxx 59, five-year warranty car battery from a north Dallas suburb Wal-Mart Supercenter On the morning of Saturday, July 25, 2015, this battery failed Later that morning, I had the same battery brand and model number replaced at no service charge, from your Supercenter (store #: 2883, located at Ohio Drive; Plano, TX 75024) On Thanksgiving afternoon (November 24, 2016), this 16-month-old battery failed while visiting family in Lewisville, Texas A family member drove me to the Wal-Mart Supercenter store #217, located at West Main Street, Lewisville, Texas Rightfully, the auto center for this store closed at pm on ThanksgivingWe then called store #5092, located at East Round Grove Road, Lewisville, Texas 75067, but their auto center was also already closed
I purchased a Spiderman video game in store on 10/1/2018, when I returned home the box contained another game, shinobi striker
I purchased a Spiderman video game in store on 10/1/2018, when I returned home the box contained another game, shinobi striker, which futhermore was quite scratched and nonfunctionalI took the box and disc back to the store and was told I could not return or exchange it because it was the wrong disc (even though this is how it was when I purchased it)I feel like I was scammed and am now out $60+ for a game that I do not have
Walmart is a terrible corporation and its a shame with what they get away withIt is now the middle of July and I am still waiting on a order I placed before May 31stWalmart has tried to make an attempt to rectify this situation but they keep just giving us 20% off and crappy customer serviceON THE 4th attempt to send us the correct order, a patio set, there was a fisher price PIRATE SHIP BED in my driveway Every time you try and resolve an issue with their customer service to speak to a different person and ALWAYS have to repeat the same storyThese people could careless if they are doing correct businessTHE ONLY reason walmart is getting away with this is because they are a massive corporationIf I owned a small business and treated my customers like this I would be out of business in a monthThis is not right and I have complained several times to Walmart and gotten no whereI even blasted them on social media and they had their stupid automatic bots respond to me offering zero serviceThis company is terrible and needs to be investigatedway too much neglect going on for being a fortune companyI urge anyone to contact me as I have proof of this terrible transition
I am a year old man recently diagnosed with Pneumonia My doctor prescribed Levofloxacin - quantity 7, strength MG This prescription cost $at *** *** Russellville, AL A second round of this drug was needed and prescribed by my doctor, *** *** Lung Center, Florence, AL This time I requested the drug be called in at Walmart in Russellville, AL because I was being driven by a friend and she needed to make some purchases at the store I was also prescribed Predisone When I paid for the drugs the cost was $
It had been years since I bought drugs other than the first round of the antibiotic from *** *** and I was shocked at the cost I assumed the high cost was for the Predisone Later that night I decided to look at my receipt Incredibly the Predisone was only $11.04; the Levofloxacin was $134.14! The prescription was exactly the same in every respect as the one I had originally purchased at *** ***
I called Walmart the next morning, explained the situation and asked if I could get some relief on the price since it seemed obvious there was a mistake in the cost I was told no The pharmacist said the cost of the drug was correct, that it cost Walmart a lot and they would not refund any money
The next time I saw my doctor I told him about the cost He was angry saying no, no, no! He said something needed to be done because he was hearing too many stories similar to this
I have the receipts both from *** *** and Walmart and would be willing to send a copy of either or both if needed
*** ***
personal note: I am not retired from the military but I am a Viet Nam vet
I went into walmart to buy couple things I was in a hurry I had to get food for my wife she was hungry so I gathered somethings and when I went to the line there was only lines open and peoplee waiting I looked over to the self checkout and saw the manager I guess emptying the money ...but my issue is the other walmart close to my house only shuts down half the self check out so people can still some what express check out I asked the manager witch name is Leslie if she can open the side that she isn't on so people can check out and go its late ...she said no she won't open them until after mind you its so I said but the other walmart does half at a time so people won't wait an hr at the check out ..and she very rudely said well this isn't the other walmart ...I put my stuff down and left ...that is ridiculous what ever happened to the customer is always rite this was the manager ...and she flate out told me ..you don't like how I do things then beat it I think walmart needs to retrain there employees on how to talk to customers ...thats unacceptable ...I want here to be told to only do half at a time I go to this walmart a lot and the walmert used to do that also but they stopped that
Walmart gateway west el paso texas vision center, 10:am Mar this was our first visit to the vision centerWhen we approached the counter there were two ladies engaged in friendly chatter, one a Walmart employee the other I suppose a vision employee, we were totally ignored for about five minutes till they finished their friendly conversationFinally one came over and asked if we needed helpMy wife and I decided to go elsewhereWe received 100% better service elsewhereYou can contact me at *** for any further comments
I visited a Walmart Vidion Center in Grove City OhioI called in to schedule my appointment, they went over my insurance information, checked for available benefits and scheduled my appointmentIn my appointment day I'm then charged an extra $that was not mentioned during the callPer my knowledge my insurance has always covered everything and I had a 10$ co-pay, but because services are already rendered I paid the extra moneyBetween the amount I paid out of pocket and the amount my insurance covered it ended up being more than the quoted exam price(This is the first issue) My second issue is $of the money was allocated to what they call a fitting fee only I was not fitted for lensesI was given a trial pair that was not my script or brand and in regards to wanting colored lenses I was given a paper for one brand and sent on my wayThe third issue is I called in to order lenses and when I hadn't heard back over a week later I called in to find out how much longer it would be, turns out they never ordered themMy next issue I have is the scripts I was given are all different, different strengths, different brands and now I'm having an issue getting another vision center to fill my scriptNow I've used my insurance benefits, wasted extra money only to end up with a trial pair that I couldn't wear, and will end up having to pay another doctor to be able to get lenses I can use
We are retired military and trying to support our local storeWe shop here weeklyI went in to buy paint and supplies totaling to around I had to ask two other departments for help then after mins I had to use my cell to call front desk and ask againSo after mins going by I left and was upset
I've shopped at Walmart ever since I can remember and the same goes for my parentsWeve never had a problem with Walmart since around 4-years back (we shop at a Walmart in a small town which will be important later)At first we noticed the registers were no longer full of employees and checkout lines were longer which caused some of our frozen/cold foods to thaw and spoil long before the expiration dateNext we noticed general employee service start to drop in qualityThe outdoor and automotive desks were outright abandoned and we had to either wait 30-minutes for the right employee to show up or we had to walk over to another desk to ask for an employeeAfter a year or so of having to deal with poor employee service EVERY TIME we shop at Walmart, we had an incident where a gallon of great value milk was spoiled despite the lid being sealeda month later, the same thing happened but the lid was loose and milk pored out before we even opened itafter a third case of spoiled milk, we stopped buying milk unless we flip the gallon up-side-down to ensure the seal is intactNext we noticed certain shelves like dog food, paper towels, toilet paper, canned beans, and laundry soap are sometimes not stocked like they used to be only months agoNow every other time we go to walmart, we expect such items to not be stocked forcing us to drive miles into the next town just to buy what we needAnd while I'm on the topic of other stores, because we're in a small town, other grocery stores have been forced to go out of business due to Walmart's low pricesThe only stores we have now is Dollar General and a ReasorsDollar general usually doesn't carry much while Reasors is way too expensiveAfter conversing with friends both across and outside the state, it simply isn't a local Walmart problem, its happening everywhereWhat happened in the past week has compelled me to write this reviewFor whatever reason, the executives at Walmart have made one of the stupidest decisions I've ever seenThey've decided to completely rearrange the food isles/freezers for almost absolutely no reasonthe only reason I've heard justifying this is so all the food is arranged by meals/time of dayWhat is the point of this? We were all fine with how the shelves were arranged ever sinceNow its virtually impossible to find anything, everyone there is voicing their complaints over the new change, even some of the shelf stockers
Every time we do our grocery shopping at Walmart, we expect something bad to happenshopping at Walmart is now inconvenient at best and mostly outright annoyingAnd we simply cant shop at another place due to high price differences or the only good places gone out of businessNo matter how many people complain, Walmart will never listen simply because their making too much money to even bat an eyeNo one asked for the shelves to be completely rearranged without warning, and certainly no one asked for employee service to decline in qualityI bet Sam Walton is rolling in his grave with what Walmart is doing to both their customers and small townsIf your'e considering grocery shopping at Walmart, don't eventually you will have bad experiences
Its been months & Damage isn't repaired and Walmarts claims representative is not responding to call, fax, emailCustomer Service level is zero
I am beyond frustrated Walmart's with CMI claims departmentI have called the claims representative (Blake) that was supposed to be handling my claim regarding an incident that happened with my car after an oil change from Wal-Mart automotive deptThe representative called me once while I was at work and unable to answer my phoneI returned his call later that afternoon, didn't get an answer so I left a messageIt has been since August 8, and I have called, emailed, and fax CMI several and I've still not heard back from the representativeI am currently without a vehicle due to negligence on behalf of Walmart's unknowledgeable staff and I cannot even get in contact with a claims rep to begin to resolve my caseThis is extremely frustratingI have lost time at work, even having to find work closer to home to accommodate the lo
I made a return in store for items I received for my baby shower that I didn't need and wasn't fully refunded
I decided to return the car seat & stroller because I already had received those items The sales rep returned the items for a total of $then asked me to swipe my American Express card , then proceeded to just issue a giftcard She didn't hand me a receipt , just the gift card When I tried to check the balance there was barely anything on there , $at most & I contacted my bank and they said I didn't have a credit coming to my account So my complaint is where's the funds
To whom it may concern I purchased a ride on toy for my grandson from Wal-Mart it was assembled by the assemblers more than once he has not been able to ride the toy it caused him to get hurt because it came apart I think I was sold a defective item I've contacted the store manager on serial occasions no return call back I think I should receive a new toy
The city of industry location is advertised on your company website as being open hoursIn reality, store is closed from midnight to 6am
I drove from the Baldwin Park, CA location to your City of Industry, CA location due to the website stating that they were open hours I get there at 12:30am only to find out that they closed at midnight (minutes earlier) At both locations the employees I spoke with gave me really short answers as if I was wasting their time I did not get names du to their lack of interest in providing customer service As the company is advertising the wrong business hours, I believe corrective action needs to be made on the company's part to fix the misrepresented hours of operation
Two bottles of Mobile motor oil 0W-I bought at Walmart store at Edison NJ are water instead of motor oil
On May 21, 2016, I bought bottles of Mobile 0W-motor oil at Walmart store at Edison NJIt's shocking that bottles are water rather than motor oil when I found out during the engine oil changing on July 2, I contacted Walmart on July 2, I have not received any response yet
Lack of choice on using my bank issued VISA/MAC card as either a credit card or debit card
On 7/25/I purchased $of good at Walmart store in East York, PAWhen I paid using my bank issued VISA/MAC card, I was not given the choice of using it as either a credit card or a debit cardIt was run through as a debit card without my authorization to do soWhen I asked about this, the cashier said that anything under $goes through as a debit card purchaseThis same statement was reiterated by the cashier's supervisor along with the statement that is is an agreement with "the bank" that it is done this wayThe customer behind me was able to pay for their purchase with their VISA/MAC as a credit card even though their purchase was less than mineThe funny thing is that the customer after me has the same bank, so I cannot believe that it is any agreement with the "bank"This is not the first time that this has happenedIt has been an ongoing issue that I noticed oc
Denied purchase without cause
This morning at 5:am, I woke up for work and browsed television deals, along with specific store pricingI saw the specified store on Greenfield road as shown in the screenshot, displaying the priceI drove there, went to electronics, and confirmed the price matched what the Walmart app showed
I proceeded to the front of the checkout where the cashier was, along with another Wal-mart employeeThe television was scanned, and the price display, to which the non-cashier blurted, "OH HE** NO, NO, NTHAT'S NOT RIGHT" to the priceThe cashier politely pointed out the manager would need to come byThe other employee walked away, commenting that she was going to "buy one for herself." The manager came by, and stated he would need to 'research' the price
Twenty minutes pass, and he comes by curtly telling me, "Here's the dealWe're not doing this." The response took me by surprise, so I asked for clarificationHe stated the price was a mistake and that the price was not advertised as I stated I saw this price on the Walmart App, when their store is selected, and that the price also reflects in several other storesI also said that I perceive the Walmart app as a form of advertisement, especially when the advertised price and the register price alignHe did not respond to thatAfter further conversation, a second manager stepped in-- a co-manager by the name of *** stepped inHe assured me the TV would be set aside while further research took placeI stated that in the context of being denied a purchase, the prior associate's comment of, "I'm going to buy one" comes off as contradictory and inappropriateHe agreed and gave my assurances that the TV would not be sold to anyoneHe took my name and number
Later that morning, about two hours later, *** called me and stated he could not reach anyone in the home office, and instead of dragging it out, the deal would be honoredHowever, I was at work, so I confirmed that I could come through later that afternoonHe agreedLater in the afternoon, I found a friend willing to lend me a vehicle to help transport the television, and he also offered to pick it up while I was at workSo, I thought I would call the store and inform them of my friend's nameI did so-- *** works overnights, so I was transferred to a manager named ***I explained there was a TV on hold and I just needed to have a note added for my friend to pick up the televisionShe placed me on hold to find the TVWhen she came back, she very curtly said, "I need to research something and call you back." I asked if there was a problemShe repeated herselfI asked if this was related to the issue I encountered this morning, and in the midst of explaining that *** had given the okay for it, she interrupted me and very loudly said she needed to research somethingI said that I am aware of that, but I wanted to know the nature of the researchAt this point, she was in near shriek stating that I could either be put on hold or called back, but the answer to my question did not matterI said the question did matter and I wanted to know what was going onShe interrupted me again, and yelled she was going to put me on hold
Ten minutes later, a manager by the name of Leann picked up and explained that further research of the price was neededI again explained that *** had cleared this with me and I was told I could buy the televisionShe said that she did not know that *** told me that, and they can't sell the TV until they were specifically informed that the price was not a mistakeThere was a lot of discussion, but at this point I was being told for the second time I could not purchase the television, after a co-manager had told me I couldIt seemed absurd, but I let her go and she told me she would call me when she knew more
As it turned out, about an hour later she called me and said the price could be honoredThat did wind up being trueI am sorry for the verbosity of this message, but it was a very befuddling experience that quite often lacked tact required when you're turning away a customer from what wound up being a legitimate purchaseHad I not tried as hard as I did, I would have been denied a sale under faulty logic
Tire Purchase / Warranty Issue Lawrenceburg, KY Store would not Resolve but noticed Defect of Excessive Wear of Tires
We purchase New 235/60RVIVAtires on July 15, for over $ December 11, I took the vehicle in to look at the wear of the front tires and was told the wear was excessive (tread of front tires & tread of rear tires 7&8) The vehicle has only had 8,miles since the new tires were installed and it is evident that the front tires have worn excessively when the tires come with a 60,mile warranty Walmart refused to do anything because we did not purchase their extended warranty of roadside assistance at $per tire They told me if we had spent the extra $up front then they would replace both tires at no cost to us Once again this seems to be another way Walmart can cheat its customers into spending more money The roadside warranty to me sounds like a "Wal-Mart Repair Warranty" instead of a wear and tear warranty of excessive wear
I bought a Ink Tank for my printer on November using my Bankcard, I returned the Ink Tank November the $ was to be put back on my card as of November It's has not been refunded to my bank account when you make a purchace at walmart it only takes a minute to use a bank cardThis is bad business for walmart
Product_Or_Service: *** Ink Tank
Store management reneged on special pricing given to me based on large volume of business, photo lab machine breakdowns, and competitive coupons used
For several years I was provided flat 10-cents a print pricing at Wal-Mart photo lab based on the following: very large volume of business, no further compensation for the Fuji kiosk machine breakdowns, and no more using competitive coupons for lower pricingThis was put in a memo from the market manager, Mike Judd and implemented for years
Last month I called the corporate number (1-800-WALMART) to state that the photo lab machines in the stores were breaking down at a rapid rate causing frustration/wasted time to edit photos, and that photo lab personnel were lax in taking care of customers, often not in the photo department with no notice of when they would be returningThis was done to help the corporation rectify its problems
The next time I returned to the store I usually used for my photo processing outside of Buffa
Requesting refund for a defective car battery that was cracked and exploded battery acid within the housing of the battery block
In the summer of 2013, I purchased and had installed an EverStart Maxx 59, five-year warranty car battery from a north Dallas suburb Wal-Mart Supercenter On the morning of Saturday, July 25, 2015, this battery failed Later that morning, I had the same battery brand and model number replaced at no service charge, from your Supercenter (store #: 2883, located at Ohio Drive; Plano, TX 75024) On Thanksgiving afternoon (November 24, 2016), this 16-month-old battery failed while visiting family in Lewisville, Texas A family member drove me to the Wal-Mart Supercenter store #217, located at West Main Street, Lewisville, Texas Rightfully, the auto center for this store closed at pm on ThanksgivingWe then called store #5092, located at East Round Grove Road, Lewisville, Texas 75067, but their auto center was also already closed
I purchased a Spiderman video game in store on 10/1/2018, when I returned home the box contained another game, shinobi striker
I purchased a Spiderman video game in store on 10/1/2018, when I returned home the box contained another game, shinobi striker, which futhermore was quite scratched and nonfunctionalI took the box and disc back to the store and was told I could not return or exchange it because it was the wrong disc (even though this is how it was when I purchased it)I feel like I was scammed and am now out $60+ for a game that I do not have
Walmart is a terrible corporation and its a shame with what they get away withIt is now the middle of July and I am still waiting on a order I placed before May 31stWalmart has tried to make an attempt to rectify this situation but they keep just giving us 20% off and crappy customer serviceON THE 4th attempt to send us the correct order, a patio set, there was a fisher price PIRATE SHIP BED in my driveway Every time you try and resolve an issue with their customer service to speak to a different person and ALWAYS have to repeat the same storyThese people could careless if they are doing correct businessTHE ONLY reason walmart is getting away with this is because they are a massive corporationIf I owned a small business and treated my customers like this I would be out of business in a monthThis is not right and I have complained several times to Walmart and gotten no whereI even blasted them on social media and they had their stupid automatic bots respond to me offering zero serviceThis company is terrible and needs to be investigatedway too much neglect going on for being a fortune companyI urge anyone to contact me as I have proof of this terrible transition
I am a year old man recently diagnosed with Pneumonia My doctor prescribed Levofloxacin - quantity 7, strength MG This prescription cost $at *** *** Russellville, AL A second round of this drug was needed and prescribed by my doctor, *** *** Lung Center, Florence, AL This time I requested the drug be called in at Walmart in Russellville, AL because I was being driven by a friend and she needed to make some purchases at the store I was also prescribed Predisone When I paid for the drugs the cost was $
It had been years since I bought drugs other than the first round of the antibiotic from *** *** and I was shocked at the cost I assumed the high cost was for the Predisone Later that night I decided to look at my receipt Incredibly the Predisone was only $11.04; the Levofloxacin was $134.14! The prescription was exactly the same in every respect as the one I had originally purchased at *** ***
I called Walmart the next morning, explained the situation and asked if I could get some relief on the price since it seemed obvious there was a mistake in the cost I was told no The pharmacist said the cost of the drug was correct, that it cost Walmart a lot and they would not refund any money
The next time I saw my doctor I told him about the cost He was angry saying no, no, no! He said something needed to be done because he was hearing too many stories similar to this
I have the receipts both from *** *** and Walmart and would be willing to send a copy of either or both if needed
*** ***
personal note: I am not retired from the military but I am a Viet Nam vet
I went into walmart to buy couple things I was in a hurry I had to get food for my wife she was hungry so I gathered somethings and when I went to the line there was only lines open and peoplee waiting I looked over to the self checkout and saw the manager I guess emptying the money ...but my issue is the other walmart close to my house only shuts down half the self check out so people can still some what express check out I asked the manager witch name is Leslie if she can open the side that she isn't on so people can check out and go its late ...she said no she won't open them until after mind you its so I said but the other walmart does half at a time so people won't wait an hr at the check out ..and she very rudely said well this isn't the other walmart ...I put my stuff down and left ...that is ridiculous what ever happened to the customer is always rite this was the manager ...and she flate out told me ..you don't like how I do things then beat it I think walmart needs to retrain there employees on how to talk to customers ...thats unacceptable ...I want here to be told to only do half at a time I go to this walmart a lot and the walmert used to do that also but they stopped that
Walmart gateway west el paso texas vision center, 10:am Mar this was our first visit to the vision centerWhen we approached the counter there were two ladies engaged in friendly chatter, one a Walmart employee the other I suppose a vision employee, we were totally ignored for about five minutes till they finished their friendly conversationFinally one came over and asked if we needed helpMy wife and I decided to go elsewhereWe received 100% better service elsewhereYou can contact me at *** for any further comments
I visited a Walmart Vidion Center in Grove City OhioI called in to schedule my appointment, they went over my insurance information, checked for available benefits and scheduled my appointmentIn my appointment day I'm then charged an extra $that was not mentioned during the callPer my knowledge my insurance has always covered everything and I had a 10$ co-pay, but because services are already rendered I paid the extra moneyBetween the amount I paid out of pocket and the amount my insurance covered it ended up being more than the quoted exam price(This is the first issue) My second issue is $of the money was allocated to what they call a fitting fee only I was not fitted for lensesI was given a trial pair that was not my script or brand and in regards to wanting colored lenses I was given a paper for one brand and sent on my wayThe third issue is I called in to order lenses and when I hadn't heard back over a week later I called in to find out how much longer it would be, turns out they never ordered themMy next issue I have is the scripts I was given are all different, different strengths, different brands and now I'm having an issue getting another vision center to fill my scriptNow I've used my insurance benefits, wasted extra money only to end up with a trial pair that I couldn't wear, and will end up having to pay another doctor to be able to get lenses I can use
We are retired military and trying to support our local storeWe shop here weeklyI went in to buy paint and supplies totaling to around I had to ask two other departments for help then after mins I had to use my cell to call front desk and ask againSo after mins going by I left and was upset
Had a tle member ignore an delay service an then telling me that they weren't taking anymore orders today
I've shopped at Walmart ever since I can remember and the same goes for my parentsWeve never had a problem with Walmart since around 4-years back (we shop at a Walmart in a small town which will be important later)At first we noticed the registers were no longer full of employees and checkout lines were longer which caused some of our frozen/cold foods to thaw and spoil long before the expiration dateNext we noticed general employee service start to drop in qualityThe outdoor and automotive desks were outright abandoned and we had to either wait 30-minutes for the right employee to show up or we had to walk over to another desk to ask for an employeeAfter a year or so of having to deal with poor employee service EVERY TIME we shop at Walmart, we had an incident where a gallon of great value milk was spoiled despite the lid being sealeda month later, the same thing happened but the lid was loose and milk pored out before we even opened itafter a third case of spoiled milk, we stopped buying milk unless we flip the gallon up-side-down to ensure the seal is intactNext we noticed certain shelves like dog food, paper towels, toilet paper, canned beans, and laundry soap are sometimes not stocked like they used to be only months agoNow every other time we go to walmart, we expect such items to not be stocked forcing us to drive miles into the next town just to buy what we needAnd while I'm on the topic of other stores, because we're in a small town, other grocery stores have been forced to go out of business due to Walmart's low pricesThe only stores we have now is Dollar General and a ReasorsDollar general usually doesn't carry much while Reasors is way too expensiveAfter conversing with friends both across and outside the state, it simply isn't a local Walmart problem, its happening everywhereWhat happened in the past week has compelled me to write this reviewFor whatever reason, the executives at Walmart have made one of the stupidest decisions I've ever seenThey've decided to completely rearrange the food isles/freezers for almost absolutely no reasonthe only reason I've heard justifying this is so all the food is arranged by meals/time of dayWhat is the point of this? We were all fine with how the shelves were arranged ever sinceNow its virtually impossible to find anything, everyone there is voicing their complaints over the new change, even some of the shelf stockers
Every time we do our grocery shopping at Walmart, we expect something bad to happenshopping at Walmart is now inconvenient at best and mostly outright annoyingAnd we simply cant shop at another place due to high price differences or the only good places gone out of businessNo matter how many people complain, Walmart will never listen simply because their making too much money to even bat an eyeNo one asked for the shelves to be completely rearranged without warning, and certainly no one asked for employee service to decline in qualityI bet Sam Walton is rolling in his grave with what Walmart is doing to both their customers and small townsIf your'e considering grocery shopping at Walmart, don't eventually you will have bad experiences
Its been months & Damage isn't repaired and Walmarts claims representative is not responding to call, fax, emailCustomer Service level is zero
I am beyond frustrated Walmart's with CMI claims departmentI have called the claims representative (Blake) that was supposed to be handling my claim regarding an incident that happened with my car after an oil change from Wal-Mart automotive deptThe representative called me once while I was at work and unable to answer my phoneI returned his call later that afternoon, didn't get an answer so I left a messageIt has been since August 8, and I have called, emailed, and fax CMI several and I've still not heard back from the representativeI am currently without a vehicle due to negligence on behalf of Walmart's unknowledgeable staff and I cannot even get in contact with a claims rep to begin to resolve my caseThis is extremely frustratingI have lost time at work, even having to find work closer to home to accommodate the lo
I made a return in store for items I received for my baby shower that I didn't need and wasn't fully refunded
I decided to return the car seat & stroller because I already had received those items The sales rep returned the items for a total of $then asked me to swipe my American Express card , then proceeded to just issue a giftcard She didn't hand me a receipt , just the gift card When I tried to check the balance there was barely anything on there , $at most & I contacted my bank and they said I didn't have a credit coming to my account So my complaint is where's the funds