I purchased a defective battery which led to additional problemsI want reimbursement for the issues caused by Walmart's defective battery
Thursday, Sept at approximately 1pm, I went to your store to get my battery replaced
The replacement battery was defective (as noted by the test results included in the attachments) which resulted in the following:
My truck breaking down and needing to be towed
The alternator being ruined
As such the following fees were required to be paid by me:
$for towing (see receipt)
$for a new alternator (see receiptOil change was also done and was NOT included in this total.)
Since these charges were a direct result of the defective and dangerous battery you install, I insist that reimburse me for the amount of $which is the towing and alternator combined
I will pursue this via every consumer protection agency until that amount is refunded
Regards,
*** *** ***
*** *** *** ***
*** ** XXXX
Computer purchased on 6/11/has no warranty, does not functionI returned the computer to the store and was told there was a day return window
On June 11, a Dell laptop model i15R-2104sLV was purchased for plus tax by my son for meHe paid by card # ending in for a total of 342.93, including taxOn June the computer failed to operateI called Dell Support and found out the computer was "old and out of warranty." I purchased a support contract for $dollars for one year and we began working on the problemOn three occasions I spent hours with the representative, but there was never a satisfactory solutionWe went on vacation June 24thOn July 7th the computer failed to boot up at all, and Dell Support could not help, and they told me to seek local repairWhen I expressed my disappointment with a new computer functioning so poorly, they noted this particular computer was registered as having been purchased June 1,
I took it back to the Wal
I was sold a repackaged item under the guise that it was brand new
I purchased a bag sealer from the Walmart located at S Chambers Rd 80015, apex 2-months agoI thought nothing of it, because on the surface it looked to be brand new from the factory, but when I opened it this morning I received quite a surprise
The bag sealer was not covered in any type of plastic bag, and was wedged in with pieces of plastic that seem to be from an action figure of some sort because there is still a piece of the figure attached to the plastic!!!!
I immediately called the store, and was told that because don't have a receipt, they would not accept the refundI bought this months ago, and after checking my records, am certain I paid cash for it
I shop this walmart 5-times per week, and didn't think to keep the receipt because I've not had any problems with them in the pastI would like this resolved without having to spend any money or time on a small claims court case t
I want to share the worse it seeing, how people who work at Walmart become the most ineffective and miserable people deal with, on how the a quote as say " Customer always first" its totally a statement due to the company own employee make the store reputation look deplorable and bad, and just for the record this it not just an associates and also talking about managers tooTreating customer like nothing, does this company forget, that retail survive because there customers? because if customers don't spends they money company doesn't make money so I believe customer deserve it to be treat with respect don't matter color, race or religion because at the end its the same color and amount on the billI believe every associate in house and new hire should be well train to work with customers, and also Walmart or walmart.com should be stand behind their own mistake and take full responsibility for it do not blame or make your customer take the fault for itI understand that you have all kind of customers but no all are the same, and the company cannot make every individual equally, so if you really care for your customer demonstrate with respect and appreciation those values that your quote saying, because doing the right thing doesn't mean allow every to pass but just to view and listen every issue
We have been shopping at Walmart for many yearsWe shop the store in Eunice, LA (#773) a few times a week, including weekly family grocery shopping usually every Monday, followed by a few additional visits each week for follneeds
The store (as other Walmart stores) has been undergoing a major change in the way customers are checking out
The self check lanes have more than doubled in the last couple of weeks, and that is fine if I have 3+ items in a basket to check out
However, we have a very full basket full each week on Monday and this requires a lane to check out that is occupied by an employee manning the register, lane
Normally the store may be manned on Monday's with as few as or open lanes which have large purchases such as ours lined up in long lines to check out
The employees are very courteous (all the time) and are most helpful
Since the second bay (one on each end of the check out lines) of self check-outs have opened, the employees have been trying to get the customers to use the self check out lanes
My wife is handicapped and it is very difficult for use to stand in long lines because of my wife's very bad back - she can barely make the weekly shopping experience of 2-hours in the store
I refuse to use a self check-out lane for a full basket of groceries, etcOur bills run between $to $each Monday
I am PAYING for SERVICE! Instead your company is attempting me to continue paying these prices AND do my own checking out, delaying us further with wasted time in the store
The store (according to one or more employees talked with today and each shopping trip recently) is now having ONE check out lane open and thus the line for this lane is longer and longer
THIS IS BAD BUSINESS PRACTICES!!!!
As much as I would hate to do so, we are now considering shopping at a competitor down the highway, even if it costs us a little more in $$$$At least when we have completed our shopping experience, we can expect to get checked out in a few minutes and be on our way
My opinion is that Walmart has forgot their customer base
Thank you
Walmart failed to satisfy my reasonable request for a refund on a clothing itemI contacted corporate offices and received no response
I went to the Saukville Wi location to return a new childs pants suit that was in perfectly new condition and had the Walmart price tag of $securely attachedStore Manager *** said they did not sell the item at that store nor any store in Wisconsin even though the dept sales person said they did and we knew it was purchased at that storeI called the corporate office to complain and no one returned my call, and also wrote via email and again received no responseWalmart is not living up to their advertised satisfaction guarantee nor even responding to customer complaints by contacting the customer
At Warmart Almaden store, My bicycle was stolen in their parking place in minutes at 2:pm in SaturdayI bound the front wheel with parking frame with chain lock and went into Walmart to return somethingBut after I was done in minutes, I saw my bicycle was gone and only the front wheel leftIt's daylight and there are lots of people walking aroundI found there are camera directly facing the parking placeBut when I ask the manager to take a look at the video, what she said is she couldn't take any responsibility and could't let me see the videoI told her because the bicycle has no front wheel, the theft could not ride it and mostly it might be hidden somewhere nearlyIf I or she could take a look at the video, at least I can get some clue to find my bicycleBut she kept saying she can do nothing if there is no police officer appearThen I called the police department, and they told me the officer has emergency issue to handle and I might need to wait for long timeI thought even I spend whole afternoon for police officer to appear, I still have no chance to find back my bicycle, so I have no choice but leavingIt's true that dollar bicycle is not a big loss for most of people, but what I couldn't understand is why it happens in very short time at where lots of people around and why the staff there is so coldEveryone might be the victim of crime if there is no effective way to stop itHow could they think if they are victim and the other people treat the like what they did?
I uploaded a bunch of priceless family albums and pictures to the Walmart Photo Center because Walmart assured me that nothing can happen to those pictures because they're being stored on their serversNext thing you know I find out that Walmart deleted all my picturesThere's not one picture (out of hundreds that I uploaded) left in my accountIf I had known something like this could possibly happen, I would've uploaded my pictures to a real company that actually cares about their customers
Will not honor their policy
I purchased an item (store #602) and weeks later, I received an email saying there was a lower price on the itemIt did not say sale or clearance priceI looked up their price drop policy and said they will refund within daysI called Walmart CS, and after holding for more than minutes for the rep to reach the store, he said he would send a message to them and someone would get back to me in 1-daysHe gave me a reference number, which I cannot locateNobody calledI called them back yesterday and they could not find any record of my previous call without the reference number so I went through the whole story againShe said she would have the manager call me in 1-daysReference #XXXXXX-XXXXXXThe Assistant Manager calledSaid she still had more research to doI told her I had screen shots of all the informationShe said I could take that to any store and they could refundToday I took all my screen shots and email to the store in Ho
I took my chevytrailblazer to wal-mart for a oil change my truck was running fine driving it all over Atlanta and back and forth to NC to see my mother with no problem so it was time to go get the oil change because I take care of my truck because it is also my work truck for presser washing and landscaping and to get to all my SML jobs moveing services im sitting in the waiting room and the tech said your truck needs a fuel injection and it will run better so I agreed to pay the extra fee for the fuel injection cleaner I left from Wal-mart and got on the freeway and the check engine light began to blink that was strange all of a sudden the truck began to lose power and shake I pull over and the truck dont know weither it want to cut off or stay crank finally I make it back to wal-mart driving top speed of mph and I tell them and the guy says the guy that told me that I needed the fuel injection did not put it on the diagnostic tester and may have made a mistake by thinking that I n
Tried to return item I bought lost my receipt lady would not return even with valid state government issued ID because back of I'd was worn out
I bought items and list receipt I went to return and they returned the one but wouldn't second item cause back of my I'd was worn outEven though picture I'd number etc was perfectThey used I'd for first item but refused for second item and kept my item that cost me dollars
I dropped some photos of to be printed on Saturday the 17th, they were supposed to be shipped out on the following Tuesday, and Returned developed on FridayI stopped to pick them up Sunday days after they were due back to meThe lady running it said that they had shipped them out late and would be back one week after they were due back to meStick to the schedule that I agreed to!!
Tried calling 1-800-Walmart with no ANSWER..Complaint of: Hilo Hawaii WalmartATM has been down for weeksWas told by Customer Service Associate: That's the way it is and they can not do anything about itI spend Thousands of dollars a year at Walmart and have been a lifetime customerAlsoI'm on Social Security and I rely on the ATM monthly so may withdraw needed cash fundsThis is totally unacceptable serviceThank You in advance for addressing this critical matter Sincerely,
*** H***
(***) ***-***
Walmart has gotten to the point that they are not providing customer services as they once did in the pastI ordered an iPhone 6/Straight Talk cellphone online Monday night 11/26/for picked up today at the Fredericksburg, Southpoint Pkwy locationMy sister who was assigned to pick up the phone for me went to pick the item up which was less than hours later 11/27, the store had canceled my order due to not being in stockUpon calling Walmart.com on 11/to inquire my order was canceled, I was told via Tom and the supervisor Giovanni, that I can go into the store and purchased the item for the price mawhich has went up $bucks but not for the price that I original ordered the item for onlineWalmart has gotten to be bad business
I bought a Brother laserjet printer on Black Friday, and didn't open it till I got homeI partially took it out of the box, saw that it was very dusty and dirty, and put it back in to take it back to the store for an exchangeThe next morning, at Customer Service, I was told the serial number on the printer doesn't match the number on the box, and that the printer was a printerI asked for security footage to be pulled so that the store can investigate the incident, but the employees were very rude, unhelpful, and refused my requestThey also refused to run the serial number on the box to check if it has been bought before and returned by someone elseThe assistant manager, Kyle, even told the staff to stop assisting meThey also refused to allow me to exchange it or issue a refund(Not wanting to pull security footage or further investigate this incident seems sketch because it would be in the store's best interest to do so, and it makes me wonder if an employee was respon
I purchased a TV for my grandma on 12/30/from Wal-mart, I get home set the tv up and it's not workingSo I take the tv back to the store in Valley Stream to exchange for a different one, stand on the return line for a hour to be told by an associate by the name of Peter that the tv should not have been stood to me because the actual cost of the tv is $more so if I want this tv I need to pay more moneyI asked for my money back and he told me he's not exchanging or giving me back my money and called me a loud mouth ***How professional is that? He's rude, disrespectful and should not be servicing the community with that time attitudeI'm very unhappy with the service and still have not gotten any answers from corporate on what I need to do with this broken tv
Misleading Pricing
Stuffed Plush bear marked at $in Large Print and a small print note saying you must buy greeting cards to get this price--regular price $
Walmart would exchange a damaged product from there store
I PURCHASED SONY PLAYSTATION 4(S) FROM WALMART LOCATED ON DRMLK BLVD IN SEFFNER FLORIDA ON 11/24/17, I TOOK IT OUT THE BOX ON 12/14/AND THE PLAYSTATION DID NOT WORKI WENT BACK TO WALMART WITH RECEIPT IN HAND AND WAS TOLD THAT THEY ONLY DO EXCHANGES IF IT WAS LESS THAN DAYSTHIS IS XMAS TIME WHAT IF I HAD OPENED IT ON XMAS AND I WAS ONLY ASKING FOR THE EXCHANGETHIS IS A FRAUD, THEN THE ASSTMAMAGER TELLS ME TO CONTACT SONY IF I WANT A REFUND, THE BS THEY SHOUDL EXCHANGED IT, I WASNT ASKING FOR MONEYWALMART IS A RIPOFF AND PEOPLE SHOULD NO NOT TO XMAS SHOP THERE , GET YOUR *** FROM AMAZONVERY DISSATISFIED WITH WALMART
I was supposed to be sold mid grade tires, found out these were the cheapest tires with very thin sidwalls, these were out in the rear of my vehicle I did not purchase the road hazard warranty, not quite months after purchase, the first tire blew out on the side wall, and then two weeks later had the other rear go flat Had another company look at the tire and was told it was a broken belt Took that tire, still on the rim to Walmart and they never took it off the rim, said it was just an unrepairable hole And proceeded to tell me it was not covered I work hard for my money and cannot afford to spend $every months on tires! I will never shop at Walmart again Just beware of purchasing at Walmart....they don't stand behind their products!!
I purchased a defective battery which led to additional problemsI want reimbursement for the issues caused by Walmart's defective battery
Thursday, Sept at approximately 1pm, I went to your store to get my battery replaced
The replacement battery was defective (as noted by the test results included in the attachments) which resulted in the following:
My truck breaking down and needing to be towed
The alternator being ruined
As such the following fees were required to be paid by me:
$for towing (see receipt)
$for a new alternator (see receiptOil change was also done and was NOT included in this total.)
Since these charges were a direct result of the defective and dangerous battery you install, I insist that reimburse me for the amount of $which is the towing and alternator combined
I will pursue this via every consumer protection agency until that amount is refunded
Regards,
*** *** ***
*** *** *** ***
*** ** XXXX
I wanted to exchange a cell phone that is not working properly
Product_Or_Service: Pre paid Cell Phone
Order_Number: XXXXX
Computer purchased on 6/11/has no warranty, does not functionI returned the computer to the store and was told there was a day return window
On June 11, a Dell laptop model i15R-2104sLV was purchased for plus tax by my son for meHe paid by card # ending in for a total of 342.93, including taxOn June the computer failed to operateI called Dell Support and found out the computer was "old and out of warranty." I purchased a support contract for $dollars for one year and we began working on the problemOn three occasions I spent hours with the representative, but there was never a satisfactory solutionWe went on vacation June 24thOn July 7th the computer failed to boot up at all, and Dell Support could not help, and they told me to seek local repairWhen I expressed my disappointment with a new computer functioning so poorly, they noted this particular computer was registered as having been purchased June 1,
I took it back to the Wal
I was sold a repackaged item under the guise that it was brand new
I purchased a bag sealer from the Walmart located at S Chambers Rd 80015, apex 2-months agoI thought nothing of it, because on the surface it looked to be brand new from the factory, but when I opened it this morning I received quite a surprise
The bag sealer was not covered in any type of plastic bag, and was wedged in with pieces of plastic that seem to be from an action figure of some sort because there is still a piece of the figure attached to the plastic!!!!
I immediately called the store, and was told that because don't have a receipt, they would not accept the refundI bought this months ago, and after checking my records, am certain I paid cash for it
I shop this walmart 5-times per week, and didn't think to keep the receipt because I've not had any problems with them in the pastI would like this resolved without having to spend any money or time on a small claims court case t
I want to share the worse it seeing, how people who work at Walmart become the most ineffective and miserable people deal with, on how the a quote as say " Customer always first" its totally a statement due to the company own employee make the store reputation look deplorable and bad, and just for the record this it not just an associates and also talking about managers tooTreating customer like nothing, does this company forget, that retail survive because there customers? because if customers don't spends they money company doesn't make money so I believe customer deserve it to be treat with respect don't matter color, race or religion because at the end its the same color and amount on the billI believe every associate in house and new hire should be well train to work with customers, and also Walmart or walmart.com should be stand behind their own mistake and take full responsibility for it do not blame or make your customer take the fault for itI understand that you have all kind of customers but no all are the same, and the company cannot make every individual equally, so if you really care for your customer demonstrate with respect and appreciation those values that your quote saying, because doing the right thing doesn't mean allow every to pass but just to view and listen every issue
We have been shopping at Walmart for many yearsWe shop the store in Eunice, LA (#773) a few times a week, including weekly family grocery shopping usually every Monday, followed by a few additional visits each week for follneeds
The store (as other Walmart stores) has been undergoing a major change in the way customers are checking out
The self check lanes have more than doubled in the last couple of weeks, and that is fine if I have 3+ items in a basket to check out
However, we have a very full basket full each week on Monday and this requires a lane to check out that is occupied by an employee manning the register, lane
Normally the store may be manned on Monday's with as few as or open lanes which have large purchases such as ours lined up in long lines to check out
The employees are very courteous (all the time) and are most helpful
Since the second bay (one on each end of the check out lines) of self check-outs have opened, the employees have been trying to get the customers to use the self check out lanes
My wife is handicapped and it is very difficult for use to stand in long lines because of my wife's very bad back - she can barely make the weekly shopping experience of 2-hours in the store
I refuse to use a self check-out lane for a full basket of groceries, etcOur bills run between $to $each Monday
I am PAYING for SERVICE! Instead your company is attempting me to continue paying these prices AND do my own checking out, delaying us further with wasted time in the store
The store (according to one or more employees talked with today and each shopping trip recently) is now having ONE check out lane open and thus the line for this lane is longer and longer
THIS IS BAD BUSINESS PRACTICES!!!!
As much as I would hate to do so, we are now considering shopping at a competitor down the highway, even if it costs us a little more in $$$$At least when we have completed our shopping experience, we can expect to get checked out in a few minutes and be on our way
My opinion is that Walmart has forgot their customer base
Thank you
Walmart failed to satisfy my reasonable request for a refund on a clothing itemI contacted corporate offices and received no response
I went to the Saukville Wi location to return a new childs pants suit that was in perfectly new condition and had the Walmart price tag of $securely attachedStore Manager *** said they did not sell the item at that store nor any store in Wisconsin even though the dept sales person said they did and we knew it was purchased at that storeI called the corporate office to complain and no one returned my call, and also wrote via email and again received no responseWalmart is not living up to their advertised satisfaction guarantee nor even responding to customer complaints by contacting the customer
At Warmart Almaden store, My bicycle was stolen in their parking place in minutes at 2:pm in SaturdayI bound the front wheel with parking frame with chain lock and went into Walmart to return somethingBut after I was done in minutes, I saw my bicycle was gone and only the front wheel leftIt's daylight and there are lots of people walking aroundI found there are camera directly facing the parking placeBut when I ask the manager to take a look at the video, what she said is she couldn't take any responsibility and could't let me see the videoI told her because the bicycle has no front wheel, the theft could not ride it and mostly it might be hidden somewhere nearlyIf I or she could take a look at the video, at least I can get some clue to find my bicycleBut she kept saying she can do nothing if there is no police officer appearThen I called the police department, and they told me the officer has emergency issue to handle and I might need to wait for long timeI thought even I spend whole afternoon for police officer to appear, I still have no chance to find back my bicycle, so I have no choice but leavingIt's true that dollar bicycle is not a big loss for most of people, but what I couldn't understand is why it happens in very short time at where lots of people around and why the staff there is so coldEveryone might be the victim of crime if there is no effective way to stop itHow could they think if they are victim and the other people treat the like what they did?
I uploaded a bunch of priceless family albums and pictures to the Walmart Photo Center because Walmart assured me that nothing can happen to those pictures because they're being stored on their serversNext thing you know I find out that Walmart deleted all my picturesThere's not one picture (out of hundreds that I uploaded) left in my accountIf I had known something like this could possibly happen, I would've uploaded my pictures to a real company that actually cares about their customers
Will not honor their policy
I purchased an item (store #602) and weeks later, I received an email saying there was a lower price on the itemIt did not say sale or clearance priceI looked up their price drop policy and said they will refund within daysI called Walmart CS, and after holding for more than minutes for the rep to reach the store, he said he would send a message to them and someone would get back to me in 1-daysHe gave me a reference number, which I cannot locateNobody calledI called them back yesterday and they could not find any record of my previous call without the reference number so I went through the whole story againShe said she would have the manager call me in 1-daysReference #XXXXXX-XXXXXXThe Assistant Manager calledSaid she still had more research to doI told her I had screen shots of all the informationShe said I could take that to any store and they could refundToday I took all my screen shots and email to the store in Ho
I took my chevytrailblazer to wal-mart for a oil change my truck was running fine driving it all over Atlanta and back and forth to NC to see my mother with no problem so it was time to go get the oil change because I take care of my truck because it is also my work truck for presser washing and landscaping and to get to all my SML jobs moveing services im sitting in the waiting room and the tech said your truck needs a fuel injection and it will run better so I agreed to pay the extra fee for the fuel injection cleaner I left from Wal-mart and got on the freeway and the check engine light began to blink that was strange all of a sudden the truck began to lose power and shake I pull over and the truck dont know weither it want to cut off or stay crank finally I make it back to wal-mart driving top speed of mph and I tell them and the guy says the guy that told me that I needed the fuel injection did not put it on the diagnostic tester and may have made a mistake by thinking that I n
Tried to return item I bought lost my receipt lady would not return even with valid state government issued ID because back of I'd was worn out
I bought items and list receipt I went to return and they returned the one but wouldn't second item cause back of my I'd was worn outEven though picture I'd number etc was perfectThey used I'd for first item but refused for second item and kept my item that cost me dollars
I dropped some photos of to be printed on Saturday the 17th, they were supposed to be shipped out on the following Tuesday, and Returned developed on FridayI stopped to pick them up Sunday days after they were due back to meThe lady running it said that they had shipped them out late and would be back one week after they were due back to meStick to the schedule that I agreed to!!
Tried calling 1-800-Walmart with no ANSWER..Complaint of: Hilo Hawaii WalmartATM has been down for weeksWas told by Customer Service Associate: That's the way it is and they can not do anything about itI spend Thousands of dollars a year at Walmart and have been a lifetime customerAlsoI'm on Social Security and I rely on the ATM monthly so may withdraw needed cash fundsThis is totally unacceptable serviceThank You in advance for addressing this critical matter Sincerely,
*** H***
(***) ***-***
Walmart has gotten to the point that they are not providing customer services as they once did in the pastI ordered an iPhone 6/Straight Talk cellphone online Monday night 11/26/for picked up today at the Fredericksburg, Southpoint Pkwy locationMy sister who was assigned to pick up the phone for me went to pick the item up which was less than hours later 11/27, the store had canceled my order due to not being in stockUpon calling Walmart.com on 11/to inquire my order was canceled, I was told via Tom and the supervisor Giovanni, that I can go into the store and purchased the item for the price mawhich has went up $bucks but not for the price that I original ordered the item for onlineWalmart has gotten to be bad business
I bought a Brother laserjet printer on Black Friday, and didn't open it till I got homeI partially took it out of the box, saw that it was very dusty and dirty, and put it back in to take it back to the store for an exchangeThe next morning, at Customer Service, I was told the serial number on the printer doesn't match the number on the box, and that the printer was a printerI asked for security footage to be pulled so that the store can investigate the incident, but the employees were very rude, unhelpful, and refused my requestThey also refused to run the serial number on the box to check if it has been bought before and returned by someone elseThe assistant manager, Kyle, even told the staff to stop assisting meThey also refused to allow me to exchange it or issue a refund(Not wanting to pull security footage or further investigate this incident seems sketch because it would be in the store's best interest to do so, and it makes me wonder if an employee was respon
I purchased a TV for my grandma on 12/30/from Wal-mart, I get home set the tv up and it's not workingSo I take the tv back to the store in Valley Stream to exchange for a different one, stand on the return line for a hour to be told by an associate by the name of Peter that the tv should not have been stood to me because the actual cost of the tv is $more so if I want this tv I need to pay more moneyI asked for my money back and he told me he's not exchanging or giving me back my money and called me a loud mouth ***How professional is that? He's rude, disrespectful and should not be servicing the community with that time attitudeI'm very unhappy with the service and still have not gotten any answers from corporate on what I need to do with this broken tv
Misleading Pricing
Stuffed Plush bear marked at $in Large Print and a small print note saying you must buy greeting cards to get this price--regular price $
Walmart would exchange a damaged product from there store
I PURCHASED SONY PLAYSTATION 4(S) FROM WALMART LOCATED ON DRMLK BLVD IN SEFFNER FLORIDA ON 11/24/17, I TOOK IT OUT THE BOX ON 12/14/AND THE PLAYSTATION DID NOT WORKI WENT BACK TO WALMART WITH RECEIPT IN HAND AND WAS TOLD THAT THEY ONLY DO EXCHANGES IF IT WAS LESS THAN DAYSTHIS IS XMAS TIME WHAT IF I HAD OPENED IT ON XMAS AND I WAS ONLY ASKING FOR THE EXCHANGETHIS IS A FRAUD, THEN THE ASSTMAMAGER TELLS ME TO CONTACT SONY IF I WANT A REFUND, THE BS THEY SHOUDL EXCHANGED IT, I WASNT ASKING FOR MONEYWALMART IS A RIPOFF AND PEOPLE SHOULD NO NOT TO XMAS SHOP THERE , GET YOUR *** FROM AMAZONVERY DISSATISFIED WITH WALMART
I was supposed to be sold mid grade tires, found out these were the cheapest tires with very thin sidwalls, these were out in the rear of my vehicle I did not purchase the road hazard warranty, not quite months after purchase, the first tire blew out on the side wall, and then two weeks later had the other rear go flat Had another company look at the tire and was told it was a broken belt Took that tire, still on the rim to Walmart and they never took it off the rim, said it was just an unrepairable hole And proceeded to tell me it was not covered I work hard for my money and cannot afford to spend $every months on tires! I will never shop at Walmart again Just beware of purchasing at Walmart....they don't stand behind their products!!