This is what took place on 3/13/and I just have no words:Hello, I hope someone will be in contact with me as I had a horrible experience at this store located at S Elm Pl, Broken Arrow, OK Store # I paid for my groceries with a total of $ I have the Transaction # at my bank The receipt would not print and then they told me the transaction did not go through However, there is clearly a hold from Walmart for this amount that I now cannot access Assistant managers *** and *** were extremely rude Did not sympathize at all They actually told me "We don't know what to tell you but you will have to repurchase everything" I showed them on my phone that there is a hold for that amount already and they basically said too bad I told them I was going to leave as I have paid for my groceries and it is not my fault their machine didn't print They literally jumped in front of my cart and said "I'm afraid you cannot leave" It was awful I told the
I purchased a cell phone for my granddaughter late 12/ We contacted Walmart Family Mobile for cell phone service My son purchased a new phone and service for my granddaughter and told me to cancel Walmart Family Mobile I called and told them to cancel my serviceVery difficult time getting through I then received another bill (charges were paid directly from my Visa Charge) I send note to them on their bill that I called and cancelled my service I sent them another note on 6/20/that this service was to be cancelled I then received letter from Walmart Family Mobile date 6/30/that they did research and my account was cancelled 2/1/for non payment and payment was received on 6/27/and no other payment was do I kept receiving more billings and had my bank who I have visa through to contact them since the bank cannot stop the charges since contract is between myself and the vendor I sent them a letter showing all payments that Visa paid them direct I rece
Walmart in Belton Texas automotive center are scamming people out of hard earned money regularly
First off this has happened beforeBut yesterday 03/19/I went to Walmart automotive in Belton Texas to have the battery on my car checkNot at any point did I say I was ready to purchase because my car was still workingThe gentlemen sensed my hesitation told me that IF I indeed did need a battery that they have one that will work for my vehicle on rollback for only $I specifically told him I'd think about it because there is an establishment called batteries plus that sells batteries for $I left my keys with the gentlemen and went into Walmart to grab a few thingsWhen called back I was told I did in fact need a new battery and that they replaced mine with the same brandI was furious because not only was I not intending on purchasing but the battery they put in my car without my consent or approval was not the sale one but literally the most expensive oneThis is unac
My credit card was charged for another customer's purchase, but they would not let me speak to the accounting department and get my money back
On Sept25, 2015, I entered the Walmart in Placerville, CA I went up to the counter to purchase a outlet electrical connector I could see the wrong price listed, so I told this to the cashier She told me to stand aside, while they looked up the item I did so, not realizing I had already swiped my card The cashier began to process the next customer in line It is now clear to me that this person must have had $in charges These ended up on my Paypal card I, meanwhile, was directed to go with an associate to the place in the store where these outlets are found and we checked the prices When I returned, I bought the outlet Later, I returned and bought one more item in the store Both of those purchases on September 25, were valid and should have and were charged to my card I was also charged, though, for $
promotions Walmart selling bluray movies promoting free digital copies through VUDU, but do not honor the promotion
Bluray movie purchased 11-5-with "Instawatch" promotionof movies would not validate thru the receipt validation process Walmart-owned VUDU contacted regarding the issue Walmart referred to VUDU for resolution VUDU has passed complaint to different "levels" or divisions Most requests for update/resolution is met by generic messages or for images/data that had been sent multiple times before I feel the that Walmart is applying promotions to sell items - but employ stall and delay tactics to prevent fully compliance of the *** In this case, providing a digital copy of the movie thru Walmart's VUDU online *** It is not a high dollar item, but if this occurs on hundred of items, it becomes profitable for them to delay, renig on these types of promotions They require you to open the packaging to capture images of the inner containe
On Saturday 9/16/17, I had purchased oil and filter in advance from Walmart Oceanside and was quoted labor only cost of ~$for the oil change serviceHowever, due to the hour wait, I was unable to have it serviced at that time
Note: Personally, I always have gone to the Oceanside store for it's friendly professional service
However, the following Saturday 9/23/17, my wife offered to take the vehicle for an oil change service and went instead to the Walmart auto service center located at University Dr, Vista, CA
Upon arrival, initially she was quoted $dollars for the labor only, by one of the mechanics On the phone, I indicated that Oceanside quoted ~$for the same service and to ask againShe then inquired a second time, but at the service counter, and was then told it would be $
Given the disparity between stores, I decided to research and call around to understand the pricingWhile the Walmart websites for both Oceanside and Vista have identical pricing for the oil service packages, there is no information regarding labor only for customers who bring their own oil and filter(https://www.walmart.com/cp/auto-services/1087266)
Speaking with Oceanside, they confirmed the ~$labor only pricing
When I called the Vista store, 'Charlotte' (auto service center clerk) indicated that they could not discount labor below the 'Pit Crew' oil change price of $and that all Walmart stores pricing is the same regardless of locationShe then informed me that some vehicles require high grade oil so pricing may be higher as Walmart is not permitted to put lower grade oil else the warrantee be voidedI indicated that I have purchased full synthetic oil which exceeds the OEM ratings for my vehicleAt this point she then indicated that my oil change service base rate would then need to be at a Synthetic Oil change rate of $with credits of + for customer supplied oil and filterWhen I indicated the I don't understand and asked for the final cost? She was VERY RUDE and indicated that I should add it up myself! She then placed me on hold and when she returned indicated that the cost would be $33.64! When I questioned why would the labor cost change based on the quality of oil that I purchased in advance, she got nasty and indicated that I should take my business to Oceanside insteadI asked to speak to her manager
After a lengthy pause, Ricky (associate manger) came on and after discussing the situation, he indicated that the oil change labor price, for customer supplied oil and filter, is instead based on the 'Standard Oil Change' advertised rate of $minus the discounts (+ 2.09)At that point, we agreed 'Charlotte' was misinformed, thus I agreed to move forward and indicated that this is what I have been told Oceanside's pricing is
$- (+ 2.09) = $
I then called my wife and indicated that we got it straighten out and that Ricky will take care of the transaction as per our agreement
Shortly after, my wife call back indicating that during service the mechanic pointed out that the provided Quart oil container was quart short for the GMC engine requirement
When I called back to authorize paying for and adding additional quart of the same synthetic oil off their shelf, Ricky (mgr) then indicated, BTW the terms of the labor rate is not based on the 'Standard Oil Change Service' as we agreed but instead is now $- (+ 2.09) = $
Thus changing the terms of our agreement AFTER the work had been performed!!!
Overall, as a long time customer, I was shocked at by Charlotte's RUDE attitude and Ricky's DECEPTIVE business practice representing the Vista Walmart store!
Personally, as a consumer I have choices and will avoid Walmart for future purchases and service
Buyer beware
walmart oil change personell left my window down and it rained and my inside of truck was flooded with more than a inch of rain
I asked for an oil changed, they kept my truck for more than minutesWhen I came to pick it up they said they did not have the oil to change my oilalso I was earlier taken to a different part of the store to pay for the oil changeThe employee said it would be I said you must be mistaken I just had an oil changeHe said no you had four tires put onI could hardly understand the manI went back to the auto desk and another employees said we do not have your oil 5w0r 10wI started to leave but it was raining so hard one could not even see.After waiting for the rain to quit I went to my truck and the employee who parked it roll the window down, and my truck was flooded with waterin the seats in the dashboard all over the floorI had just bought a new blanket at another store and ruined it trying to dry some of the water off the seatTh
Tv at the store was advertised as $and online at $and cannot be ordered
Today I was at the Peru , Illinois store shopping for a tvThey one shown in the wall display for rollback at $I asked the girl to check if they had one in the box and she said noI asked if I could have one shipped in for the same price and she said I needed to go online and order it and have it sent to the store for pickupShe gave me the item number for reference (XXXXXXXXX)So I went home tried to order it on Walmart .com and price came up $So I went to the store here in town and ask them how to get it for $The assistant manager *** came out and was able to pull it up on his phone for $but when we tried it on my phone it came up as $Kind of strange why that wasI asked him if there was any way to order one and have it shipped to the store for $and he said "no"I asked if he could check the warehouse to see if they were any available and he said he could not tell, on
bought an ipod not days ago it wont turn on have my receipt and bought extra insurance but nobody will help me with it
bought an ipod days ago it wont turn on called insurance told me since it wasn't cracked I had to get hold of apple they sent me to geek squad who couldn't get it to work either so they said I had to take it back where I bought it and they wouldn't do anything this is the 2nd one I bought that just shut off on me the geek squad guy says hes been having a lot of people bringing my kind in so I was gonna get a different brand of type cause I didn't want to lose everything a third time so I wanted to return it and go back to electronics to find something else I didn't even ask for cash I said a gift card would be fine cause I was just gonna go get something else but nobody would help me and they have a giant sign saying you can return any purchase under days with or without a receipt I have my receipt and its been well under days and I got turned away and cra
I uploaded a bunch of priceless family albums and pictures to the Walmart Photo Center because Walmart assured me that nothing can happen to those pictures because they're being stored on their serversNext thing you know I find out that Walmart deleted all my picturesThere's not one picture (out of hundreds that I uploaded) left in my accountIf I had known something like this could possibly happen, I would've uploaded my pictures to a real company that actually cares about their customers
I went to this walmart and I bought the knive set and the dish ware set and the problem is that they are both was damage and I am not happy with this at all and I would like to be reimburse for this please and thank you so very much I am not happy with the product at all and really need help with this cause I would like to be treated like a customer so again a refund or replacement would be awesome I paid in total $again thank you so very much
Product_Or_Service: knive set and dish ware set
Consistant and terrible customer service in addition, now poor follow up or no follow up by managmentAmbivilent?
This is not the firsttime Ive had a problem with "tonya" who works in customer service?? I also noticed she is more helpful towrds blacks then whites? I informed Walmart compliant service about this and also the assist manager there ***", who reacted with "offense" towrds my complaint of reverse discrimination? never asked why or how or what happened she immediatley stated she was "offended" ...really I said if a white person reacted that way whne black person felt they were being discriminated agaisnt alll *** would break loose Anyway back to "tonya" I brought a car battery in for exchange per policy, and tomya LIED to me and said without a reciept she couldnt do anything for me?? I stated that you could just scan the item it had all the needed tags and bar code on it, she stated she could not, I then asked for a manger when "*** came and scanned the item whci s
I bought a weed eater from walmart in pearisburg virinia the product was a snapper weed eater with a year warrentyI had it less than a year and
the snapper weed eater I bought from Walmart has a year warranty and its still under warranty and will not startbriggs and straton want make it right and either will Walmarti get nothing but a run around from both companies both companies trying to pack the problem off on the other company.....NOT GOOD
Purchased product replacement plan from walmart / AsurionHave talked to people in the course of and hour and minWrong department they say
Purchased product replacement plan from Walmart when purchasing my Samsung sFiled a claim back in FebruaryReceived a call a couple weeks later stating that the phone was no longer availableEven though it was still on the shelf the claimed they didn't have any replacement phones available so they were going to send me a check for the I paid for the phoneI also had to pay a $processing fee for my claim on top of the I paid in store for the insuranceSo all in so for $and a lot of hassle.( having to mail the phone in and wait rather then take it to the store where I bought it and pick up a new one.) but okaySo I get $for a $phone? How is that a replacement plan? So here I am 5/19/and I am told they can't figure out what the problem isI think phone "INSURANCE" imply some sort of assuranceI just want m
I had them do a oil change on 2/2/and they recommended I get the fuel injection cleaning as wellWhen they finished my check engine light was on
I had them do a oil change on 2/2/and they recommended I get the fuel injection cleaning as wellWhen they finished my check engine light was onthey plugged into my car with a computer engine scan and it showed stuck valve open on fuel injection, they tried to clear the code (the tech noted all this on my receipt) and said it will clear on its own after driving car on freeway for about 30minI did this and no changeI went back times and they couldn't help meAbout week later I spoke to *** the auto manager and he said he would file a claim on my behalfseveral weeks went by so I called him again 3/4/and he said he would send email to claims to check on itI again called 3/15/and spoke to *** he said claim was showing pending but he would re-summit it againas of 3/29/(almost 2mo after oil change/FI cleaning) I h
Walmart misleads customers with a simple straight forward return policy on their primary website, but a different policy on their corporate site
I was recently informed that although Walmart's in store return and exchange policy reads that they will accept any return with or without a receipt within days, they have a separate return and exchange policy on their corporate website which reads they may decline a return or exchange regardless of whether or not the customer has a receipt
I am usually a very regular shopper at my local Walmart storeI purchased a tv on Black Friday of last year( 11/24/16) and suggested to me by the Walmart associate was the 3yr service plan that the associate assured me covered everything to do with TVsI filed a claim weeks ago as to my TV is not working at all now and I still do not have a replacement!!!! Let me just say that this service plan was $on a $tv and I will never purchase a service plan with a Walmart product again and I suggest no one else purchase either, that is unless you like having a run around to get it replaced!!!
I purchased some gifts on a baby registry in a store in Gurnee, IL on Grand Avenue on 3/16/ After checking your website online I noticed the items were not marked as purchased by the cashierI then attempted to try to call the store several times, I was transferred, disconnected, and sent to voicemail I also attempted to call the customer service line who told me she was unable to help me and I would have to call the store I called the store again and was finally able to speak to someone who told me she was not able to mark the items for me and that I would need to have the person I bought the items for remove them off the list Workers at store were very rude and acted as though I was a bother to them with the exception of one nice man on the phone who went out of his way to be considerate of my needs and get me someone he thought could help me Maybe need to figure out better training for cashiers for registry purchases, if computer problems- have a back up plan, or give someone access to fix the problem and remove items from the list that were missed
The Vision Center of this Walmart in Apple Valley, MN has a sign saying that they take VSP insurance When I called and asked, I got a confirmation, but was never told that they are "out-of-network" I have been told by other Walmart Vision Centers and other doctors about whether they are in or out of network before, so I made the assumption that when I am not told addition information then they are in network Not until AFTER the exam was done and we were hit with a very big bill (more than printed on the sign due to additional unlisted cost of lenses for astigmatism) and told that they are out of network Between the time I was on the phone giving insurance info in the morning and the appointment in the afternoon when the insurance is checked, we should have been told about the actual non-coverage BEFORE the exam start so we can make a decision to go elsewhere
I bought two iphonesyesterday and immediately within an hour decided I had to return them because I realized that in addition to the expense of the phones, I would have to pay for the activation of each phoneSo I returned both phones immediatelyThose returns were at 11:and 11:A.Mthe same morning, 2/23/As of 3:P.M.today,2/24/18, the VISA credit cardhas not been credited with the total amount $2,VISA has told me that they have not received a request from Walmart to credit my account with the charged amount,$2,which is the total of two purchases for $1,+ $1,It seems to me that basic mechanics of business should be taken care of quicker than thisI have talked to 1800-Walmart,Melissa at Customer Service and was told returns to credit cards often take daysThis poor businesspractice really prohibits me from wanting to do any business at Walmart in the future.As a result, I was unable to charge anything else at Walmart or any other sto
This is what took place on 3/13/and I just have no words:Hello, I hope someone will be in contact with me as I had a horrible experience at this store located at S Elm Pl, Broken Arrow, OK Store # I paid for my groceries with a total of $ I have the Transaction # at my bank The receipt would not print and then they told me the transaction did not go through However, there is clearly a hold from Walmart for this amount that I now cannot access Assistant managers *** and *** were extremely rude Did not sympathize at all They actually told me "We don't know what to tell you but you will have to repurchase everything" I showed them on my phone that there is a hold for that amount already and they basically said too bad I told them I was going to leave as I have paid for my groceries and it is not my fault their machine didn't print They literally jumped in front of my cart and said "I'm afraid you cannot leave" It was awful I told the
I purchased a cell phone for my granddaughter late 12/ We contacted Walmart Family Mobile for cell phone service My son purchased a new phone and service for my granddaughter and told me to cancel Walmart Family Mobile I called and told them to cancel my serviceVery difficult time getting through I then received another bill (charges were paid directly from my Visa Charge) I send note to them on their bill that I called and cancelled my service I sent them another note on 6/20/that this service was to be cancelled I then received letter from Walmart Family Mobile date 6/30/that they did research and my account was cancelled 2/1/for non payment and payment was received on 6/27/and no other payment was do I kept receiving more billings and had my bank who I have visa through to contact them since the bank cannot stop the charges since contract is between myself and the vendor I sent them a letter showing all payments that Visa paid them direct I rece
Walmart in Belton Texas automotive center are scamming people out of hard earned money regularly
First off this has happened beforeBut yesterday 03/19/I went to Walmart automotive in Belton Texas to have the battery on my car checkNot at any point did I say I was ready to purchase because my car was still workingThe gentlemen sensed my hesitation told me that IF I indeed did need a battery that they have one that will work for my vehicle on rollback for only $I specifically told him I'd think about it because there is an establishment called batteries plus that sells batteries for $I left my keys with the gentlemen and went into Walmart to grab a few thingsWhen called back I was told I did in fact need a new battery and that they replaced mine with the same brandI was furious because not only was I not intending on purchasing but the battery they put in my car without my consent or approval was not the sale one but literally the most expensive oneThis is unac
My credit card was charged for another customer's purchase, but they would not let me speak to the accounting department and get my money back
On Sept25, 2015, I entered the Walmart in Placerville, CA I went up to the counter to purchase a outlet electrical connector I could see the wrong price listed, so I told this to the cashier She told me to stand aside, while they looked up the item I did so, not realizing I had already swiped my card The cashier began to process the next customer in line It is now clear to me that this person must have had $in charges These ended up on my Paypal card I, meanwhile, was directed to go with an associate to the place in the store where these outlets are found and we checked the prices When I returned, I bought the outlet Later, I returned and bought one more item in the store Both of those purchases on September 25, were valid and should have and were charged to my card I was also charged, though, for $
promotions Walmart selling bluray movies promoting free digital copies through VUDU, but do not honor the promotion
Bluray movie purchased 11-5-with "Instawatch" promotionof movies would not validate thru the receipt validation process Walmart-owned VUDU contacted regarding the issue Walmart referred to VUDU for resolution VUDU has passed complaint to different "levels" or divisions Most requests for update/resolution is met by generic messages or for images/data that had been sent multiple times before I feel the that Walmart is applying promotions to sell items - but employ stall and delay tactics to prevent fully compliance of the *** In this case, providing a digital copy of the movie thru Walmart's VUDU online *** It is not a high dollar item, but if this occurs on hundred of items, it becomes profitable for them to delay, renig on these types of promotions They require you to open the packaging to capture images of the inner containe
On Saturday 9/16/17, I had purchased oil and filter in advance from Walmart Oceanside and was quoted labor only cost of ~$for the oil change serviceHowever, due to the hour wait, I was unable to have it serviced at that time
Note: Personally, I always have gone to the Oceanside store for it's friendly professional service
However, the following Saturday 9/23/17, my wife offered to take the vehicle for an oil change service and went instead to the Walmart auto service center located at University Dr, Vista, CA
Upon arrival, initially she was quoted $dollars for the labor only, by one of the mechanics On the phone, I indicated that Oceanside quoted ~$for the same service and to ask againShe then inquired a second time, but at the service counter, and was then told it would be $
Given the disparity between stores, I decided to research and call around to understand the pricingWhile the Walmart websites for both Oceanside and Vista have identical pricing for the oil service packages, there is no information regarding labor only for customers who bring their own oil and filter(https://www.walmart.com/cp/auto-services/1087266)
Speaking with Oceanside, they confirmed the ~$labor only pricing
When I called the Vista store, 'Charlotte' (auto service center clerk) indicated that they could not discount labor below the 'Pit Crew' oil change price of $and that all Walmart stores pricing is the same regardless of locationShe then informed me that some vehicles require high grade oil so pricing may be higher as Walmart is not permitted to put lower grade oil else the warrantee be voidedI indicated that I have purchased full synthetic oil which exceeds the OEM ratings for my vehicleAt this point she then indicated that my oil change service base rate would then need to be at a Synthetic Oil change rate of $with credits of + for customer supplied oil and filterWhen I indicated the I don't understand and asked for the final cost? She was VERY RUDE and indicated that I should add it up myself! She then placed me on hold and when she returned indicated that the cost would be $33.64! When I questioned why would the labor cost change based on the quality of oil that I purchased in advance, she got nasty and indicated that I should take my business to Oceanside insteadI asked to speak to her manager
After a lengthy pause, Ricky (associate manger) came on and after discussing the situation, he indicated that the oil change labor price, for customer supplied oil and filter, is instead based on the 'Standard Oil Change' advertised rate of $minus the discounts (+ 2.09)At that point, we agreed 'Charlotte' was misinformed, thus I agreed to move forward and indicated that this is what I have been told Oceanside's pricing is
$- (+ 2.09) = $
I then called my wife and indicated that we got it straighten out and that Ricky will take care of the transaction as per our agreement
Shortly after, my wife call back indicating that during service the mechanic pointed out that the provided Quart oil container was quart short for the GMC engine requirement
When I called back to authorize paying for and adding additional quart of the same synthetic oil off their shelf, Ricky (mgr) then indicated, BTW the terms of the labor rate is not based on the 'Standard Oil Change Service' as we agreed but instead is now $- (+ 2.09) = $
Thus changing the terms of our agreement AFTER the work had been performed!!!
Overall, as a long time customer, I was shocked at by Charlotte's RUDE attitude and Ricky's DECEPTIVE business practice representing the Vista Walmart store!
Personally, as a consumer I have choices and will avoid Walmart for future purchases and service
Buyer beware
walmart oil change personell left my window down and it rained and my inside of truck was flooded with more than a inch of rain
I asked for an oil changed, they kept my truck for more than minutesWhen I came to pick it up they said they did not have the oil to change my oilalso I was earlier taken to a different part of the store to pay for the oil changeThe employee said it would be I said you must be mistaken I just had an oil changeHe said no you had four tires put onI could hardly understand the manI went back to the auto desk and another employees said we do not have your oil 5w0r 10wI started to leave but it was raining so hard one could not even see.After waiting for the rain to quit I went to my truck and the employee who parked it roll the window down, and my truck was flooded with waterin the seats in the dashboard all over the floorI had just bought a new blanket at another store and ruined it trying to dry some of the water off the seatTh
Tv at the store was advertised as $and online at $and cannot be ordered
Today I was at the Peru , Illinois store shopping for a tvThey one shown in the wall display for rollback at $I asked the girl to check if they had one in the box and she said noI asked if I could have one shipped in for the same price and she said I needed to go online and order it and have it sent to the store for pickupShe gave me the item number for reference (XXXXXXXXX)So I went home tried to order it on Walmart .com and price came up $So I went to the store here in town and ask them how to get it for $The assistant manager *** came out and was able to pull it up on his phone for $but when we tried it on my phone it came up as $Kind of strange why that wasI asked him if there was any way to order one and have it shipped to the store for $and he said "no"I asked if he could check the warehouse to see if they were any available and he said he could not tell, on
bought an ipod not days ago it wont turn on have my receipt and bought extra insurance but nobody will help me with it
bought an ipod days ago it wont turn on called insurance told me since it wasn't cracked I had to get hold of apple they sent me to geek squad who couldn't get it to work either so they said I had to take it back where I bought it and they wouldn't do anything this is the 2nd one I bought that just shut off on me the geek squad guy says hes been having a lot of people bringing my kind in so I was gonna get a different brand of type cause I didn't want to lose everything a third time so I wanted to return it and go back to electronics to find something else I didn't even ask for cash I said a gift card would be fine cause I was just gonna go get something else but nobody would help me and they have a giant sign saying you can return any purchase under days with or without a receipt I have my receipt and its been well under days and I got turned away and cra
I uploaded a bunch of priceless family albums and pictures to the Walmart Photo Center because Walmart assured me that nothing can happen to those pictures because they're being stored on their serversNext thing you know I find out that Walmart deleted all my picturesThere's not one picture (out of hundreds that I uploaded) left in my accountIf I had known something like this could possibly happen, I would've uploaded my pictures to a real company that actually cares about their customers
I went to this walmart and I bought the knive set and the dish ware set and the problem is that they are both was damage and I am not happy with this at all and I would like to be reimburse for this please and thank you so very much I am not happy with the product at all and really need help with this cause I would like to be treated like a customer so again a refund or replacement would be awesome I paid in total $again thank you so very much
Product_Or_Service: knive set and dish ware set
Consistant and terrible customer service in addition, now poor follow up or no follow up by managmentAmbivilent?
This is not the firsttime Ive had a problem with "tonya" who works in customer service?? I also noticed she is more helpful towrds blacks then whites? I informed Walmart compliant service about this and also the assist manager there ***", who reacted with "offense" towrds my complaint of reverse discrimination? never asked why or how or what happened she immediatley stated she was "offended" ...really I said if a white person reacted that way whne black person felt they were being discriminated agaisnt alll *** would break loose Anyway back to "tonya" I brought a car battery in for exchange per policy, and tomya LIED to me and said without a reciept she couldnt do anything for me?? I stated that you could just scan the item it had all the needed tags and bar code on it, she stated she could not, I then asked for a manger when "*** came and scanned the item whci s
I bought a weed eater from walmart in pearisburg virinia the product was a snapper weed eater with a year warrentyI had it less than a year and
the snapper weed eater I bought from Walmart has a year warranty and its still under warranty and will not startbriggs and straton want make it right and either will Walmarti get nothing but a run around from both companies both companies trying to pack the problem off on the other company.....NOT GOOD
Purchased product replacement plan from walmart / AsurionHave talked to people in the course of and hour and minWrong department they say
Purchased product replacement plan from Walmart when purchasing my Samsung sFiled a claim back in FebruaryReceived a call a couple weeks later stating that the phone was no longer availableEven though it was still on the shelf the claimed they didn't have any replacement phones available so they were going to send me a check for the I paid for the phoneI also had to pay a $processing fee for my claim on top of the I paid in store for the insuranceSo all in so for $and a lot of hassle.( having to mail the phone in and wait rather then take it to the store where I bought it and pick up a new one.) but okaySo I get $for a $phone? How is that a replacement plan? So here I am 5/19/and I am told they can't figure out what the problem isI think phone "INSURANCE" imply some sort of assuranceI just want m
I had them do a oil change on 2/2/and they recommended I get the fuel injection cleaning as wellWhen they finished my check engine light was on
I had them do a oil change on 2/2/and they recommended I get the fuel injection cleaning as wellWhen they finished my check engine light was onthey plugged into my car with a computer engine scan and it showed stuck valve open on fuel injection, they tried to clear the code (the tech noted all this on my receipt) and said it will clear on its own after driving car on freeway for about 30minI did this and no changeI went back times and they couldn't help meAbout week later I spoke to *** the auto manager and he said he would file a claim on my behalfseveral weeks went by so I called him again 3/4/and he said he would send email to claims to check on itI again called 3/15/and spoke to *** he said claim was showing pending but he would re-summit it againas of 3/29/(almost 2mo after oil change/FI cleaning) I h
Walmart misleads customers with a simple straight forward return policy on their primary website, but a different policy on their corporate site
I was recently informed that although Walmart's in store return and exchange policy reads that they will accept any return with or without a receipt within days, they have a separate return and exchange policy on their corporate website which reads they may decline a return or exchange regardless of whether or not the customer has a receipt
I am usually a very regular shopper at my local Walmart storeI purchased a tv on Black Friday of last year( 11/24/16) and suggested to me by the Walmart associate was the 3yr service plan that the associate assured me covered everything to do with TVsI filed a claim weeks ago as to my TV is not working at all now and I still do not have a replacement!!!! Let me just say that this service plan was $on a $tv and I will never purchase a service plan with a Walmart product again and I suggest no one else purchase either, that is unless you like having a run around to get it replaced!!!
I purchased some gifts on a baby registry in a store in Gurnee, IL on Grand Avenue on 3/16/ After checking your website online I noticed the items were not marked as purchased by the cashierI then attempted to try to call the store several times, I was transferred, disconnected, and sent to voicemail I also attempted to call the customer service line who told me she was unable to help me and I would have to call the store I called the store again and was finally able to speak to someone who told me she was not able to mark the items for me and that I would need to have the person I bought the items for remove them off the list Workers at store were very rude and acted as though I was a bother to them with the exception of one nice man on the phone who went out of his way to be considerate of my needs and get me someone he thought could help me Maybe need to figure out better training for cashiers for registry purchases, if computer problems- have a back up plan, or give someone access to fix the problem and remove items from the list that were missed
The Vision Center of this Walmart in Apple Valley, MN has a sign saying that they take VSP insurance When I called and asked, I got a confirmation, but was never told that they are "out-of-network" I have been told by other Walmart Vision Centers and other doctors about whether they are in or out of network before, so I made the assumption that when I am not told addition information then they are in network Not until AFTER the exam was done and we were hit with a very big bill (more than printed on the sign due to additional unlisted cost of lenses for astigmatism) and told that they are out of network Between the time I was on the phone giving insurance info in the morning and the appointment in the afternoon when the insurance is checked, we should have been told about the actual non-coverage BEFORE the exam start so we can make a decision to go elsewhere
I bought two iphonesyesterday and immediately within an hour decided I had to return them because I realized that in addition to the expense of the phones, I would have to pay for the activation of each phoneSo I returned both phones immediatelyThose returns were at 11:and 11:A.Mthe same morning, 2/23/As of 3:P.M.today,2/24/18, the VISA credit cardhas not been credited with the total amount $2,VISA has told me that they have not received a request from Walmart to credit my account with the charged amount,$2,which is the total of two purchases for $1,+ $1,It seems to me that basic mechanics of business should be taken care of quicker than thisI have talked to 1800-Walmart,Melissa at Customer Service and was told returns to credit cards often take daysThis poor businesspractice really prohibits me from wanting to do any business at Walmart in the future.As a result, I was unable to charge anything else at Walmart or any other sto