I purchased a coleman 22' x 52" pool on May of this year Last tuesday I went to set the pool up and discovered that the pool liner was not in the box and that a part for the pump hose was broken I have contacted walmart in Johnsburg (times), Walmart corporate office, and coleman directly None of them claim they can do anything for me except give me a refund They no longer have that exact package at any of the stores within over miles and the next package is over $more than what I paid I planned a graduation party around having this pool and do not feel that Walmart is trying to make right their wrong What can I do?
WalMart Buckeye, AZ
Yuma Watson Rd9/24/approx12:PM
I was treated very rudely at the self check outThere was a clerk that insisted on re-ringing my items claiming that she had to check to see if I had rang them up twice or rang the same item up twice insteadSo I asked I told her I don't need any help thank you ..I don't need help I've got it figured out and she kept insisting that she was doing her job..she grab my item rang it up again and then deleted it and said that she was doing her job I'm not sure what her job was ?? I'm wondering if her job was to force help on me that I didn't want or need .was her job to keep arguing with me and prove me wrongwas her job to upset me and make me wish that I never came in or went back to that store again ..because if that was her job then she succeededI was very shaken very upsetI did report her to the assistant manager on dutyI was told that she would be spoken toI don't feel like I want to go back in the store anymore ..I feel fearfulI don't feel safe I felt disrespected I asked her why she was treating me so rudely and she said because "You have bad karma"I felt very helplessshe wouldn't back off or leave me alone even though I asked her to several timesI did get her name and I'm pretty sure she's aware that I would be speaking with someone about the incident In fact she said go ahead and call the Manager Because I will just say that you refused my help.I am a frequent shopper there, I almost daily go to the local WalmartAnd I have never ever had a negative experience at the store until yesterday
WalMart Buckeye, AZ
Yuma Watson Rd9/24/approx12:PM
I was treated very rudely at the self check outThere was a clerk that insisted on re-ringing my items claiming that she had to check to see if I had rang them up twice or rang the same item up twice insteadSo I asked I told her I don't need any help thank you ..I don't need help I've got it figured out and she kept insisting that she was doing her job..she grab my item rang it up again and then deleted it and said that she was doing her job I'm not sure what her job was ?? I'm wondering if her job was to force help on me that I didn't want or need .was her job to keep arguing with me and prove me wrongwas her job to upset me and make me wish that I never came in or went back to that store again ..because if that was her job then she succeededI was very shaken very upsetI did report her to the assistant manager on dutyI was told that she would be spoken toI don't feel like I want to go back in the store anymore ..I feel fearfulI don't feel safe I felt disrespected I asked her why she was treating me so rudely and she said because "You have bad karma"I felt very helplessshe wouldn't back off or leave me alone even though I asked her to several timesI did get her name and I'm pretty sure she's aware that I would be speaking with someone about the incident In fact she said go ahead and call the Manager Because I will just say that you refused my help.I am a frequent shopper there, I almost daily go to the local WalmartAnd I have never ever had a negative experience at the store until yesterday
The cashier at the location in Elverson, Pa presents a standard that all companies should be training employees better by greeting the customerI had to bring this to the cashiers attention
Their entrance and exits pose a danger because the customer do not follow the signs to enter and exit the doorsThe danger is that you can collide with each other because of the improper way a customer goes in and out of their storesThis happens in all the locations of Walmart I have been at
return a Turtle Recon 50x headsetrefund policy is not honored in store policy is for dishonest person not the honest personhad to pay more
Attempt to return a Turtle Recon 50x headsetI bought the item at s Houghton Rd, Tucson, AZ Went to exchange the item (with receipt)and to get the same exact item because the headset did not work This was a Christmas gift for my sonThe managers *** and *** would not let use exchange the item because we purchased on black FridayWe received a refund and had to pay full price for the item Before leaving we asked what the policy was for someone returning an item without a receipt They said it would be an even exchange, no additional cost to the consumer So because we are honest people we feel we had been unfairly treated by Walmart the managers This makes no sense and we would like a refund of the overage we paid
Customer services management at the Garner Station location is horrible
I purchased a battery from this location 3/10/The clerk *** placed the battery in my watchIt took her about 15minutes to put the battery inIt appeared as if Summer was having an issue placing the battery in the watchI was standing behind her so I could not see exactly what the issue wasI could see her pressing down a lot as if she could not get the batter in or backing back on*** finished with the watch, I checked the second hand to make sure the watch was operating correctly and paid for my purchaseI placed to watch in my purse where it was been for months because, I needed a new batteryThe next morning I took the watch(expensive watch) out of my purse to correct the time because I was going to wear it this dayThe minute and hour hands were broken(moving when you moved the watch) was battery was working because the second hand was moving each second
I called Wal-Mart and asked f
I bought an iPhone from Walmart(labeled as NEW)in JanuaryAfter weeks of having it, the phone stopped working
On January 11, 2017, I purchased an iPhone 5S from the Cheraw, SC Walmart SupercenterAfter having the phone for about weeks, the device went completely outBeing that I am tech savy, I performed numerous techniques that Apple suggests in this type of accidentI am a truck driver so I returned the phone to the Tuscaloosa, AL store where I liveOnly to be told that I can't receive a refund or exchange because it had been over days since I purchased itAt no point during the point of sale did the cashier mention a day warrantyI asked her did the phone come with Apple Plus Care, her response was yesI was told by the sales associate in Tuscaloosa that I would have to drive to the nearest Apple Store(which is about miles away from where I reside) only to be told that the device did not come with Apple + Care and there was nothing they could doI have since
Broken oil plug after oil change at Walmart filed claim, manager wouldn't accept responsibility so claims agent said we couldn't prove they did it
2-23-had oil changed at Walmart Wilmington NC, 6-3-I was going to change my oil but the oil plug had been too tight & forced on crooked, I called Walmart & talked to *** who rudely told me they wouldn't fix it even though she saw where they changed the oilOn 6-4-I went to Walmart to let them look at the plug, spoke to *** again who said there weren't going to touch the truck I need to file a claim*** & a mechanic looked at the plug and saw it was crooked and wouldn't try to take it off so I filed a claimThe claim agent, Alvin @ XXX-XXX-XXXX ext XXXXX called and said the store stated they don't believe they were responsible so Walmart wasn't taking responsibility and I can't prove they did itI finally had to figure out how to get the plug off myself, I put a torque wrench on it and it torqued at lbs and I couldn't
Manager didn't try to help me with futon that was suppose to be in store only and online it was
Went to walmart supercenter in Denver, NCThe employees were the bestWhen the manager came out to do the csm override, she went straight to the worker with the futon on the cart before coming over to me to tell me its scanning for I showed her the advertisement on my phone on the walmart app and she still was not going to offer me the amount on lineThe one of the employees was telling my cashier to turn her light off because she wasn't going to want to come out there so I wasn't suprised at her not wanting to help meThis is my second time given bad customer service by a manager at this location so I thought I needed to let someone know
I went to the Wal Mart Store #at West Broadway St Monticello, IN to get a "Pit Crew oil change, $19.88" in their service departmentI also expected and paid for the extra quart of oil ($4.68) my car takes above the quartsHowever they pulled a bait and switch, they charged me $I asked why they said they didn't have the 10W-oil my car uses and had to charge me more because they had to use a different oilClassic Bait and switchI am telling everyone I know about this issue
Wrong product in an unopened box
We tried to buy television serial #LTMWVTLUXXXXXXX earlier this afternoon on September 11th, at 4:The box seemed unopened so we did not bother to check the inside conditionHowever, as soon as we got home and opened the box, there was a different television and warranty return system in the box with the serial #LAUSVOKTXXXXXXXNot only was it the wrong television, it was dusty and a streak of something was in the middle of the screen
Immediately, we went back to Walmart and tried to return itHowever, the customer service, both at the local Walmart and the corporation's line, insulted and accused my family of replacing the actual television with an old one
I paid $for a Model VIZIO 50'' D48f-Eto have a broken VIZIO 48'' in that box and accusations against my family's integrity
I return a Lg T.Vwith no problem, and brought a 58" Samsung T.Vat the same time for $w/t $Took the item home and opened the box and there was a 42" Western Digital T.VinsideI immediately returned to the store with this T.Vback into the box that was given to me and they refused to take it backThey said that I scammed themThey were truly WRONGI don't do things like thatI explained and the young man that brought me the t.vsaidA young lady before me refunded the same t.vfor exchanged she could have scam them and got a refundI've always paided my bills on time I don't scam peopleAll I want is for them to take this t.vback and refund my money or give me what I paid forI doubt that I shall ever do business with them again, because of the rudeness that the manager *** *** and *** T have showed meI contacted there corporate Office spoke with *** about my complaint against the store as well
Product_Or_Service: ***
Account_Number:
I had sent my ipad to the walmart trade in programHowever, they told me a certain price for the ipad and then reduce and sent my pad back cracked
my transaction number XXXXXXXXXXXXX for my pad
when I receive my ipad back from the walmart trade in programit was cracked up broken front glasswhen u sent the IPad for the trade in it was in good conditionI use that ipad every day and I keep it in a cover to protect it
NEVER BUY CLOTHES FROM THIS WALMART!
This Walmart has BED BUGSI was shopping looking to grab a pair of shortsI picked up the shorts to look at them, I noticed the BED BUGS crawling on the shorts! I immediately searched for management and showed her the bugsSHE DID NOTHING WHAT SO EVERShe allowed the customers to continue to shop in the store as well as clothes area(Which should have been off limits after site of BUD BUGS) ILL NEVER SHOP AT THAT STORE ANOTHER DAY IN MY LIFE!
Your Walmart Vision Center in Apple Valley, MN is a complete joke! I ordered glasses and lenses from this location Came back week later to the service rep asking if I had the lensesBeing they were new and needed to be ordered why would I have them if they were being shipped new I stated The rep asked me to wait a minute Putting and together after being there yesterday when they said my glasses were ready and weren't as someone put the demo glasses in my waiting on purchased tray The rep started to put my lenses in the demo unit which I was originally never told or soldWhen I buy something I don't expect to be swindled by someone trying to slip in a used pair of glasses that have been tried on by 1000's of people who were twisting and bending the frames This is a complete joke If Walmart is doing this to all customers who are purchasing frames this needs to be called out If Walmart is keeping the frames nice and pretty on their shelf's at their clients expense of getting the cheap used demo ones and not telling the customers this is an critical issue I will never shop at a Walmart Vision Center again!! Correct your employees and very poor procedures!!! So frustrated at the time and money I wasted at this place I asked for a refund of the glasses for how frustrated I was regarding thisI'm thinking of returning my contacts as well and taking my business elsewhere as this is swindling your customers hard earned money A very upset customer
Automotive Battery Warranty Issues: If you buy a car battery and it fails before the replacement warranty expires you are likely to get a refurbished batteryIf that battery fails (as in my case) after your initial replacement warranty (yes! the warranty for the first battery) expires you will not get another battery free of chargeThe second battery does not come with it's own warranty! I was told by the sales person that sold me the first battery that a replacement battery would come with a new warrantyI spoke with the store manager and he gave me the run around and didn't return any of my phone callsDO NOT BUY AUTOMOTIVE BATTERIES FROM WALMART!!
On Tuesday July 4, 2017, around 12pm, I went with my 12-year granddaughter to do some groceries as well as to pick up some folding chairs to the evening fireworks, I purchased 2- oversize chairs for $and 2- small chairs for After my purchased I stopped at McDonald to pick up lunch to take home I left my granddaughter at the entrance and while I was ordering the foodOnce I was done ordering I got close my granddaughter stated that the lady from Walmart in the standing in the entrance was looking at her she causing my granddaughter to feel very uncomfortableI looked at her and caught her looking at my cart at the same time my order was calledAs I was leaving Walmart store in Garland, from George Bush Turnpike the lady employed by Walmart approached me in a very rude manner and in loud voice asked for my receipt which I asked her why she is not asking others customer just meNo response from the employeeI gave her my receipts and in loud voice she proceeds to say I just only pay for folding chairs not Accusing me like if I was a thief what an unnecessary embarrassment in front of a 12-year child to see her grandmother being accused of stealing chairsI am a profession career oriented person, attached is my business card as well as a copy of my receiptI asked the lady to call the Store Manager which she did I follow her and spoke with store Manager and another guy named *** communicating them of lack of training the embarrassment in from of my granddaughter I asked for the last name of the old lady since her named tag was *** they informed me they were not allow to provide her last name*** and the other manager stated they were going to talk to her and send to the other entranceWalmart should send this old lady or better yet hire a professional security officer to do a better job vshiring an old lady playing security office on a $an hour, on top of it allowing uneducated old lady to do a job that clearly is not up to her speed and allowing such person to represent Walmart with a high liability for a lawsuit; which I'm planning to pursue due to lack of training properly Walmart employees
promises of price matchingIf they choose not to price match then it needs to be posted in the store and on tv commercials
Every add I see about Walmart promises to price match and customer doesn't need to have the adds to matchI went to Walmart days ago and they informed me that they can pick and choose what to price matchA customer service manager refused to let me comp my meat order of chicken breastsWhen I called corporate they informed me that it is up to each store to pick and choose what they want to compWhen I asked where is it posted she said they don't need to post it or mention it on tvShe even refused to ask which store it was all she would repeat over and over is, "It's up to the store manager"
I discontinued my service with family mobile, also known as T-mobile on June 18th due to the fact there were many days where I had no connection between the hours of to I had gone to Walmart several times last year suring the summer and they reformatted my phoneThe same problem began again this spring in MayI would lose connection in my home and be without a phoneI had in the past a dial up phone for back up but cancelled this a few months agoSince the service was unreliable I change to another companyMy next bill was due on June 23rd however I had cancelled before thenI received a bill in the mail for I called the company on July 1st and I was told that I owed plus another even though my payments have always been on time and there is no contractI told the gentleman at family mobile about the problems and he said ?Well you still had some service because I can see you made some calls and had text.?He also told me that the bills were from
I purchased a coleman 22' x 52" pool on May of this year Last tuesday I went to set the pool up and discovered that the pool liner was not in the box and that a part for the pump hose was broken I have contacted walmart in Johnsburg (times), Walmart corporate office, and coleman directly None of them claim they can do anything for me except give me a refund They no longer have that exact package at any of the stores within over miles and the next package is over $more than what I paid I planned a graduation party around having this pool and do not feel that Walmart is trying to make right their wrong What can I do?
WalMart Buckeye, AZ
Yuma Watson Rd9/24/approx12:PM
I was treated very rudely at the self check outThere was a clerk that insisted on re-ringing my items claiming that she had to check to see if I had rang them up twice or rang the same item up twice insteadSo I asked I told her I don't need any help thank you ..I don't need help I've got it figured out and she kept insisting that she was doing her job..she grab my item rang it up again and then deleted it and said that she was doing her job I'm not sure what her job was ?? I'm wondering if her job was to force help on me that I didn't want or need .was her job to keep arguing with me and prove me wrongwas her job to upset me and make me wish that I never came in or went back to that store again ..because if that was her job then she succeededI was very shaken very upsetI did report her to the assistant manager on dutyI was told that she would be spoken toI don't feel like I want to go back in the store anymore ..I feel fearfulI don't feel safe I felt disrespected I asked her why she was treating me so rudely and she said because "You have bad karma"I felt very helplessshe wouldn't back off or leave me alone even though I asked her to several timesI did get her name and I'm pretty sure she's aware that I would be speaking with someone about the incident In fact she said go ahead and call the Manager Because I will just say that you refused my help.I am a frequent shopper there, I almost daily go to the local WalmartAnd I have never ever had a negative experience at the store until yesterday
WalMart Buckeye, AZ
Yuma Watson Rd9/24/approx12:PM
I was treated very rudely at the self check outThere was a clerk that insisted on re-ringing my items claiming that she had to check to see if I had rang them up twice or rang the same item up twice insteadSo I asked I told her I don't need any help thank you ..I don't need help I've got it figured out and she kept insisting that she was doing her job..she grab my item rang it up again and then deleted it and said that she was doing her job I'm not sure what her job was ?? I'm wondering if her job was to force help on me that I didn't want or need .was her job to keep arguing with me and prove me wrongwas her job to upset me and make me wish that I never came in or went back to that store again ..because if that was her job then she succeededI was very shaken very upsetI did report her to the assistant manager on dutyI was told that she would be spoken toI don't feel like I want to go back in the store anymore ..I feel fearfulI don't feel safe I felt disrespected I asked her why she was treating me so rudely and she said because "You have bad karma"I felt very helplessshe wouldn't back off or leave me alone even though I asked her to several timesI did get her name and I'm pretty sure she's aware that I would be speaking with someone about the incident In fact she said go ahead and call the Manager Because I will just say that you refused my help.I am a frequent shopper there, I almost daily go to the local WalmartAnd I have never ever had a negative experience at the store until yesterday
The cashier at the location in Elverson, Pa presents a standard that all companies should be training employees better by greeting the customerI had to bring this to the cashiers attention
Their entrance and exits pose a danger because the customer do not follow the signs to enter and exit the doorsThe danger is that you can collide with each other because of the improper way a customer goes in and out of their storesThis happens in all the locations of Walmart I have been at
return a Turtle Recon 50x headsetrefund policy is not honored in store policy is for dishonest person not the honest personhad to pay more
Attempt to return a Turtle Recon 50x headsetI bought the item at s Houghton Rd, Tucson, AZ Went to exchange the item (with receipt)and to get the same exact item because the headset did not work This was a Christmas gift for my sonThe managers *** and *** would not let use exchange the item because we purchased on black FridayWe received a refund and had to pay full price for the item Before leaving we asked what the policy was for someone returning an item without a receipt They said it would be an even exchange, no additional cost to the consumer So because we are honest people we feel we had been unfairly treated by Walmart the managers This makes no sense and we would like a refund of the overage we paid
Customer services management at the Garner Station location is horrible
I purchased a battery from this location 3/10/The clerk *** placed the battery in my watchIt took her about 15minutes to put the battery inIt appeared as if Summer was having an issue placing the battery in the watchI was standing behind her so I could not see exactly what the issue wasI could see her pressing down a lot as if she could not get the batter in or backing back on*** finished with the watch, I checked the second hand to make sure the watch was operating correctly and paid for my purchaseI placed to watch in my purse where it was been for months because, I needed a new batteryThe next morning I took the watch(expensive watch) out of my purse to correct the time because I was going to wear it this dayThe minute and hour hands were broken(moving when you moved the watch) was battery was working because the second hand was moving each second
I called Wal-Mart and asked f
It's always hard to find someone when you need help
I bought an iPhone from Walmart(labeled as NEW)in JanuaryAfter weeks of having it, the phone stopped working
On January 11, 2017, I purchased an iPhone 5S from the Cheraw, SC Walmart SupercenterAfter having the phone for about weeks, the device went completely outBeing that I am tech savy, I performed numerous techniques that Apple suggests in this type of accidentI am a truck driver so I returned the phone to the Tuscaloosa, AL store where I liveOnly to be told that I can't receive a refund or exchange because it had been over days since I purchased itAt no point during the point of sale did the cashier mention a day warrantyI asked her did the phone come with Apple Plus Care, her response was yesI was told by the sales associate in Tuscaloosa that I would have to drive to the nearest Apple Store(which is about miles away from where I reside) only to be told that the device did not come with Apple + Care and there was nothing they could doI have since
Broken oil plug after oil change at Walmart filed claim, manager wouldn't accept responsibility so claims agent said we couldn't prove they did it
2-23-had oil changed at Walmart Wilmington NC, 6-3-I was going to change my oil but the oil plug had been too tight & forced on crooked, I called Walmart & talked to *** who rudely told me they wouldn't fix it even though she saw where they changed the oilOn 6-4-I went to Walmart to let them look at the plug, spoke to *** again who said there weren't going to touch the truck I need to file a claim*** & a mechanic looked at the plug and saw it was crooked and wouldn't try to take it off so I filed a claimThe claim agent, Alvin @ XXX-XXX-XXXX ext XXXXX called and said the store stated they don't believe they were responsible so Walmart wasn't taking responsibility and I can't prove they did itI finally had to figure out how to get the plug off myself, I put a torque wrench on it and it torqued at lbs and I couldn't
Manager didn't try to help me with futon that was suppose to be in store only and online it was
Went to walmart supercenter in Denver, NCThe employees were the bestWhen the manager came out to do the csm override, she went straight to the worker with the futon on the cart before coming over to me to tell me its scanning for I showed her the advertisement on my phone on the walmart app and she still was not going to offer me the amount on lineThe one of the employees was telling my cashier to turn her light off because she wasn't going to want to come out there so I wasn't suprised at her not wanting to help meThis is my second time given bad customer service by a manager at this location so I thought I needed to let someone know
I went to the Wal Mart Store #at West Broadway St Monticello, IN to get a "Pit Crew oil change, $19.88" in their service departmentI also expected and paid for the extra quart of oil ($4.68) my car takes above the quartsHowever they pulled a bait and switch, they charged me $I asked why they said they didn't have the 10W-oil my car uses and had to charge me more because they had to use a different oilClassic Bait and switchI am telling everyone I know about this issue
Wrong product in an unopened box
We tried to buy television serial #LTMWVTLUXXXXXXX earlier this afternoon on September 11th, at 4:The box seemed unopened so we did not bother to check the inside conditionHowever, as soon as we got home and opened the box, there was a different television and warranty return system in the box with the serial #LAUSVOKTXXXXXXXNot only was it the wrong television, it was dusty and a streak of something was in the middle of the screen
Immediately, we went back to Walmart and tried to return itHowever, the customer service, both at the local Walmart and the corporation's line, insulted and accused my family of replacing the actual television with an old one
I paid $for a Model VIZIO 50'' D48f-Eto have a broken VIZIO 48'' in that box and accusations against my family's integrity
I return a Lg T.Vwith no problem, and brought a 58" Samsung T.Vat the same time for $w/t $Took the item home and opened the box and there was a 42" Western Digital T.VinsideI immediately returned to the store with this T.Vback into the box that was given to me and they refused to take it backThey said that I scammed themThey were truly WRONGI don't do things like thatI explained and the young man that brought me the t.vsaidA young lady before me refunded the same t.vfor exchanged she could have scam them and got a refundI've always paided my bills on time I don't scam peopleAll I want is for them to take this t.vback and refund my money or give me what I paid forI doubt that I shall ever do business with them again, because of the rudeness that the manager *** *** and *** T have showed meI contacted there corporate Office spoke with *** about my complaint against the store as well
Product_Or_Service: ***
Account_Number:
I had sent my ipad to the walmart trade in programHowever, they told me a certain price for the ipad and then reduce and sent my pad back cracked
my transaction number XXXXXXXXXXXXX for my pad
when I receive my ipad back from the walmart trade in programit was cracked up broken front glasswhen u sent the IPad for the trade in it was in good conditionI use that ipad every day and I keep it in a cover to protect it
NEVER BUY CLOTHES FROM THIS WALMART!
This Walmart has BED BUGSI was shopping looking to grab a pair of shortsI picked up the shorts to look at them, I noticed the BED BUGS crawling on the shorts! I immediately searched for management and showed her the bugsSHE DID NOTHING WHAT SO EVERShe allowed the customers to continue to shop in the store as well as clothes area(Which should have been off limits after site of BUD BUGS) ILL NEVER SHOP AT THAT STORE ANOTHER DAY IN MY LIFE!
Your Walmart Vision Center in Apple Valley, MN is a complete joke! I ordered glasses and lenses from this location Came back week later to the service rep asking if I had the lensesBeing they were new and needed to be ordered why would I have them if they were being shipped new I stated The rep asked me to wait a minute Putting and together after being there yesterday when they said my glasses were ready and weren't as someone put the demo glasses in my waiting on purchased tray The rep started to put my lenses in the demo unit which I was originally never told or soldWhen I buy something I don't expect to be swindled by someone trying to slip in a used pair of glasses that have been tried on by 1000's of people who were twisting and bending the frames This is a complete joke If Walmart is doing this to all customers who are purchasing frames this needs to be called out If Walmart is keeping the frames nice and pretty on their shelf's at their clients expense of getting the cheap used demo ones and not telling the customers this is an critical issue I will never shop at a Walmart Vision Center again!! Correct your employees and very poor procedures!!! So frustrated at the time and money I wasted at this place I asked for a refund of the glasses for how frustrated I was regarding thisI'm thinking of returning my contacts as well and taking my business elsewhere as this is swindling your customers hard earned money A very upset customer
Automotive Battery Warranty Issues: If you buy a car battery and it fails before the replacement warranty expires you are likely to get a refurbished batteryIf that battery fails (as in my case) after your initial replacement warranty (yes! the warranty for the first battery) expires you will not get another battery free of chargeThe second battery does not come with it's own warranty! I was told by the sales person that sold me the first battery that a replacement battery would come with a new warrantyI spoke with the store manager and he gave me the run around and didn't return any of my phone callsDO NOT BUY AUTOMOTIVE BATTERIES FROM WALMART!!
On Tuesday July 4, 2017, around 12pm, I went with my 12-year granddaughter to do some groceries as well as to pick up some folding chairs to the evening fireworks, I purchased 2- oversize chairs for $and 2- small chairs for After my purchased I stopped at McDonald to pick up lunch to take home I left my granddaughter at the entrance and while I was ordering the foodOnce I was done ordering I got close my granddaughter stated that the lady from Walmart in the standing in the entrance was looking at her she causing my granddaughter to feel very uncomfortableI looked at her and caught her looking at my cart at the same time my order was calledAs I was leaving Walmart store in Garland, from George Bush Turnpike the lady employed by Walmart approached me in a very rude manner and in loud voice asked for my receipt which I asked her why she is not asking others customer just meNo response from the employeeI gave her my receipts and in loud voice she proceeds to say I just only pay for folding chairs not Accusing me like if I was a thief what an unnecessary embarrassment in front of a 12-year child to see her grandmother being accused of stealing chairsI am a profession career oriented person, attached is my business card as well as a copy of my receiptI asked the lady to call the Store Manager which she did I follow her and spoke with store Manager and another guy named *** communicating them of lack of training the embarrassment in from of my granddaughter I asked for the last name of the old lady since her named tag was *** they informed me they were not allow to provide her last name*** and the other manager stated they were going to talk to her and send to the other entranceWalmart should send this old lady or better yet hire a professional security officer to do a better job vshiring an old lady playing security office on a $an hour, on top of it allowing uneducated old lady to do a job that clearly is not up to her speed and allowing such person to represent Walmart with a high liability for a lawsuit; which I'm planning to pursue due to lack of training properly Walmart employees
promises of price matchingIf they choose not to price match then it needs to be posted in the store and on tv commercials
Every add I see about Walmart promises to price match and customer doesn't need to have the adds to matchI went to Walmart days ago and they informed me that they can pick and choose what to price matchA customer service manager refused to let me comp my meat order of chicken breastsWhen I called corporate they informed me that it is up to each store to pick and choose what they want to compWhen I asked where is it posted she said they don't need to post it or mention it on tvShe even refused to ask which store it was all she would repeat over and over is, "It's up to the store manager"
I discontinued my service with family mobile, also known as T-mobile on June 18th due to the fact there were many days where I had no connection between the hours of to I had gone to Walmart several times last year suring the summer and they reformatted my phoneThe same problem began again this spring in MayI would lose connection in my home and be without a phoneI had in the past a dial up phone for back up but cancelled this a few months agoSince the service was unreliable I change to another companyMy next bill was due on June 23rd however I had cancelled before thenI received a bill in the mail for I called the company on July 1st and I was told that I owed plus another even though my payments have always been on time and there is no contractI told the gentleman at family mobile about the problems and he said ?Well you still had some service because I can see you made some calls and had text.?He also told me that the bills were from