Peco Energy Company

Good Morning, Please contact our office at ###-###-#### to discuss your concerns in detailThank you

This is in response to ID# [redacted] The customer can contact our credit department @###-###-#### or CAP @###-###-#### for payment agreement

Good Morning [redacted] **, Please contact our office at ###-###-#### to discust your concerns in detailThank you

Good Morning [redacted] , Please contact our credit office at ###-###-#### to discuss your concerns and possible payment terms in detailPlease request to speak with Supervisor Tesselina M***Thank you

Good Afternoon, Please contact the company at ###-###-#### in order to address your concerns in detailThank you

Good Morning [redacted] , Please contact our company at ###-###-#### for a detailed explanation in regard to your concernsThanks

ID# [redacted] response The account was referred to the appropriate department to address the customer's concerns

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Good Morning Mr [redacted] , Company records confirm a technician was at your property on 2/26/and confirmed the meter is operating correctlyIf you have any further questions, please feel free to contact our office at ###-###-####Thank you

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: PECO finally turned the power on to the residenceI am still dissatisfied at the delay in service and the lack of assistance provided by the customer service department I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I have already called PECO a dozen times and scheduled appointments (did anyone not read my original complaint)I never received a phone call or nobody never ever came to my property to change my gas meter, so why would I waste my time again calling just to get nowhere?? I said that someone needs to contact me so I can know for that someone will come out and replace it, yet that still has not happened Regards, [redacted] ***

Good Morning, Company records confirm you have filed a PUC complaint in regard to your concernsPlease contact the PUC at ###-###-#### for a status of your complaintThank you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted]

Good Morning [redacted] Please contact our office at ###-###-#### to discuss your concerns in detailIt appears you enrolled the account in Web Billing on 3/5/Once enrolled, bills are only sent electronically to the email address you placed on fileThank you

ID# [redacted] The customer has an active PUC case The customer need to wait for the decision from the PUC

Good Morning [redacted] , Please contact our office at ###-###-#### to discuss your concerns in detailThank you

ID# [redacted] The complaint has been assigned to the appropriate department for a representative to contact the customer The customer ha sbeen contacted and a message wa sleft advising he rof the response to her complaint

Respond to ID# [redacted] The service at [redacted] *** in [redacted] , PA has been initiated in the name of [redacted] ***, effective 07/18/ If there are any other concerns the customer can contact the company at ###-###-####

Response to ID# [redacted] : Request was processed to reinstate customer on payment azgreement The customer can contact credit @###-###-####

This is in response to ID# [redacted] : The customer contacted PECO and spoke with credit department The customer was reinstated on a payment agreement If there are further questions or concerns, the customer can contact oue credit department @###-###-#### Thanks