Peco Energy Company

Good Morning *** *** ***,
Please contact our office at ###-###-#### to discuss your concerns in detaill and ask for Supervisor MsM***Thank you

Good Morning *** **,
Roman";">Company records confirm you contacted PECO in regard to your concernsPECO has addressed this issue with you and advised you of PECO's position in accordance with the appropriate PUC regulations. Please contact PECO at ###-###-#### and request to speak with a supervisor in the new business department so your concerns can be escalated and resolved. Thank you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will
be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: As stated previously, I've contacted PECO numerous times since April 2nd and each time I am left with further frustration and a wide range of different responses from general customer service, finance, and the credit department about when/if I can start new serviceI just attempted to call the number they provided in response to this and there are two issuesOne, the number they informed me to call to "further discuss my issues" is the credit department and I am unsure as to how the credit department is involved in getting me a new accountSecond, when calling this number, the operator states ""this line is busy, please call again later" and repeats the message until you hang upI would like someone to contact me about setting up a new account right away
Regards,
*** **

Good Afternoon,
Company records confirm your concerns were addressed on 8/26/by representative RJ***If you have further concerns, please contact our office at ###-###-####Thank you

Good Afernoon *** ***,
Please contact our office at *** to discuss your concerns in detailThank you and hope to hear from you soon

Good Morning *** ***,
Please contact our office at ###-###-#### to discuss your concerns in detailWhen you call, please request to speak with a supervisorThank you

Good Morning Ms***,
Company records confirm you filed a complaint with the PUC on 5/3/You will be contacted by an analyst from PECO in regard to a possible resolutionIf a mutual resolution is not met, the PUC will render a final decisionThank you

Good Afternoon *** ***,
Please contact our office at ###-###-#### and request to speak with supervisor MsM***Thank you

Complaint: ***
I am rejecting this response because:
-------- Forwarded message ----------From: Revdex.com of Metro Washington DC Date: Mon, May 23, at 9:AMSubject: Fwd: Complaint#*** In Response To Email I Received From B.B.B On May 2nd Saying U All Haven't Heard From MePhoto Of PECO Sending Me A Shut Off Notice Today May 21st About The Electric Bill That I Was Disputing With B.B.BThat I Didn't Use That Much Electric.To: ***
---------- Forwarded message ----------From: *** *** Date: Sun, May 22, at 1:AMSubject: Complaint#*** In Response To Email I Received From B.B.B On May 2nd Saying U All Haven't Heard From MePhoto Of PECO Sending Me A Shut Off Notice Today May 21st About The Electric Bill That I Was Disputing With B.B.BThat I Didn't Use That Much Electric.To: ***
Photo Of Shut Off Notice From PECOToday May 21st saying they r gonna shut my electric offIf I don't pay 351.59 before May 31st I didn't use that much electricThis stupid crazy lying idle boy William C*** told PECO EmployeesTo jack up my electric bill since 2-27-15 till presentTo try to use PECO Employees to try to set me upTo try to get killed so I won't come to court & testify against himBy PECO Employees telling me they need to come in my apartment to read my meterWhen they don't the meter is outside of my apartmentRespond A.S.A.P Thank-You Don't listen to nothing stupid William C*** tells u all report him to the copsThey got to lock him up on that outstanding bench warrant they have for his arrest
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:I wish for the department manager to contact me
Regards,
*** ***

Good Morning *** ***,
Company records confirm you have since filed a PUC complaintPlease contact the PUC at ###-###-#### in regard to a resolution to your concernThank you

Good Morning *** ***,
Company records confirm you have an active former address investigtion on the account that was initiated on 4/9/Please contact our office at ###-###-#### to address your concerns in detailThank you

Good Evening Ms**,
Per our conversation today 4/27/16, you confirmed PECO's 3rd party contractor was at the property on 4/18/and assessed the work that needed to be doneYou were advised you would be contacted directly by PECO in regard to when the work will begin in which you agreed

Good Afternoon,
A work order has been submitted on your behalf on 12/18/Thank you

Respond to ID#***
I was unable to contact the customer. A high bill dispute was open for th ecompany to address her high bills

Good Afternoon Ms***,
Please contact PECO at ###-###-#### and request to speak with Supervisor Tesselina M*** so your concerns may be addressed in detailThank you

Good Morning Ms. Boison,
Please contact our office at ###-###-#### for a detailed explanation as to why you are responsible for the remaining CAP pre-program arrears balance of $Thank you

Good Morning ***,
Please contact our office directly at ###-###-#### so your concerns can be addressed in detailAt time of call, please ask to speak with Supervisor Harry S*Thank you

Good Morning Ms***,
Your concerns have been forwarded to the supervisor of the department that issues the post termination notice after service is terminated for non-paymentThe supervisor's name is Sonya F*You should receive a call back from her within hours of the date of
this messageThank you

I have lived in states and never have I witnessed the incompetence that u have seen with PECO The power grid in Guatamala is far superior