Sign in

Penguin Air & Plumbing

Sharing is caring! Have something to share about Penguin Air & Plumbing? Use RevDex to write a review
Reviews Penguin Air & Plumbing

Penguin Air & Plumbing Reviews (210)

My experience with Penguin Air was top notch!! I received a call prior to Jeramie's arrival. He was professional, prompt, courteous, and very pleasant! Highly recommended!!!!

We are very pleased with Penguin Air & Home Services, Jesse L., Service Pro was exceptional! He found our problem almost immediately! The humidity we had in our home was so unreal, it was like going into a "sweat lodge!" This problem has gone on for well over a year/to years! We had a competitor here many times trying too 'fix' the problem, to no avail! After Jesse checked everything, in a matter of an hour, he took care of the problem, much to my surprise! The humidity was just about gone! I'm looking forward to finally enjoying 'cool air' and it's all due to the expertise of Jesse! I highly recommend Penguin Air and Jesse, the Service Pro!

Very punctual and did a good job servicing my air conditioner. Very friendly and explained when to have it serviced again.Highly recommended.

I had a good experience with the plumber Michael S. He was prompt, courteous, knowledgeable and positively loves his job.

10/27/2015RE: Complaint ID# [redacted]To Whom It May Concern:After reviewing the customer’s account we have found that the job was completed in its entirety per the agreed contract. The customer’s concern regarding the repair of the parapet (pony) wall...

has also been resolved. After the repair was completed, we sent a representative from our company (in August 2015) to do a quality check to make sure it was to satisfaction, at which point it was agreed that it was.We agree that there was some miscommunication and scheduling conflicts with the subcontractor that ultimately resolved this issue in the end. We have since re-evaluated our relationship with this particular subcontractor and chose to fire them as we found they were not a good representation of our company and the standard at which we require for our customers.We apologize for any inconvenience this situation has brought upon the customer and have followed through on our end to ensure it was resolved.Sincerely,Amanda M[redacted] 
 Operations Manager

Great service the owner was very nice and showed me every step making it easy to understand what I was getting. For sure will tell people about them.

Pretty good all around
Would give it 4 out of 5 stars only because technician admitted having never worked on an old unit as the one I've got (31 years old).
Everything else was great. Will use them again

Penguin Air did not just do the bare minimum, they went above and beyond to make us happy and to answer all of our questions. Everyone who comes out to our house is very knowledgeable, honest, and friendly. They go above and beyond to get the job done right.

My 13 month old air conditioner, purchased from Penguin, quit working. They were able to get someone out the same day, unfortunately I was at a medical appointment, so we missed each other. They were able to get someone out later that afternoon, but he wasn't able to fix the problem. With some discussion, they were able to get Ryan H out there first thing the next morning, and he was quick to determine the problem. The thermostat had been improperly installed and one of the wires came loose. Ryan was very professional and thorough. I'd told both technicians that the thermostat kept falling out of the wall. Ryan recognized that the improper installation could be the cause of the problem. I would recommend Ryan H to anyone who wants a truly professional technician to take care of their Air Conditioner.

On time. Had our system back in working order promptly and explained everything he was doing.

I called in penguin air for a second opinion after having a different company show up yesterday who only wanted to replace my unit. I have Steve R and his new trainee at my home and found both to be straight forward and professional with me. They made a diagnosis and repair was after they fully explained what was wrong and my options. Steve was professional and easy to deal. with. After feeling scammed by another local company. I would be glad to use there service again in the future

Always helpful. They Send a picture of your technician prior to the appt. Always friendly and courteous. And clean up after. Highly recommend them. we have used them for air and for plumbing with many technicians and they have all been excellent.

Penguin Air & Plumbing has been a trusted partner for a few years now since we have been in the valley. All the technicians who come out are fantastic! Most recently Michael S. and Ralph have done great work!

I purchased a a/c and air scrubber along with roof insulation from, penguin air and have never dealt with a more professional company, from the salesman that was very capable and had knowledge of all the units they sold and very competitive so we have had the work done and everything is as perfect as advertised, will not consider any other company in the future

DISPATCHER was prompt and attentive! My technician was Steve Robertson. He was polite, took his time to diagnosis my problem and educated me on what to watch for.

He had me write down specific instructions so that when I was in need to call him back, he would know the exact problem.

He really seemed like he enjoyed his job and was concerned and positive that he and his company would take of me.

Penguin Air is lucky to have him represent them! Thank You Steve!

Ms.Duncan 7-14-2016

Eric H. and Brian installed all new A/C, furnace, thermostat, and grate cover today for me. They worked from 8:30 AM until 4:30 PM. They spent a great deal of time in the attic, which had to be sweltering. They worked hard, fast, and never stopped. They were both friendly and polite. I highly recommend them to anyone!

We were very pleased with Ken's installation and Penguin Plumbing.Felt the cost was a little higher than other companies we had called; however, extremely pleased. Tell Ken T. Thank you!

Fernando and Jose were excellent. Moth men were very dedicated to meeting our needs, were courteous, friendly, and simply worked to make the install experience a very professional one. I could not be happier.

I am very pleased with the fast service friendly staff and [redacted] are awesome I would definitely recommend to friends and family. ... ??

Tonya set up an appt that fit my schedule. She was really pleasant and helpful.
My technician, Joey, was very pleasant and articulate. He patiently answered all my questions. I was impressed.

Check fields!

Write a review of Penguin Air & Plumbing

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Penguin Air & Plumbing Rating

Overall satisfaction rating

Address: 328 Highway 95, Oconto, Idaho, United States, 83628-3482

Phone:

Show more...

Web:

This website was reported to be associated with Penguin Air & Plumbing.



Add contact information for Penguin Air & Plumbing

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated