Penn Credit Corporation

Review: The company that I am complaining about is a debt collector called Penn Credit Corp. They are located at 916 S 14th Street, Harrisburg, PA 17104 . They reported an alleged debt to all three credit reporting agencies, without contacting me first. I found the Penn Credit Corp Item on my yearly freecredit reports from Experian, Equifax, and Transunion. I asked all three bureaus, to investigate, and all three said they did and let the item from Penn Credit Corp stay on my credit reports.

I sent a certified letter to Penn Credit Corp (which they received on July 12, 2013) asking them to validate the debt that they are reporting, and if they couldn't validate it, to remove the item that they are reporting from all three credit bureaus. To date they have not responded. They have never contacted me at all, just placed the item on my credit reports.

I called Transunion today, to ask them to remove the item, and they said that only the collection agency can remove it from my credit report. I asked the Transunion representative how Transunion verified the item reported by Penn Credit Corp, and they said it was just based on Penn saying the debt was real, with no documentation of such.Desired Settlement: This alleged debt be removed from all 3 credit bureaus as well as Penn Credit to have this account closed.

Business

Response:

August 22, 2013

Review: Within the last month my ex-wife has been receiving an onslaught of phone calls from Penn Credit Corporation. Apparently this is regarding a debt. I have never been contacted by Penn Credit Corporation in writing or by phone. My ex-wife is struggling with treatment for cancer and related illnesses and she is quite dismayed by these calls. This practice is egregious and is making bad situation much worse. She needs rest without the threat of harassing phone calls that have nothing to do with her. We have been divorced since 1992 and have not shared anything save for a great friendship which is now strained; thus I cannot imagine how or why they ascertained her contact information.

These calls reference my name but, as I stated earlier, I have never been contacted by this organization. These calls are constant and they occur early in the morning and late at night; they include weekdays and Sunday. What's more they are made on a landline that is my ex-wife's business phone.

It appears to me that, Penn Credit has crossed a legal line in that they are harassing my ex-wife, calling at inappropriate hours and they are calling on a phone number used for business.Desired Settlement: 1.) The FDCPA calls for a fine of $1000.00 for violation of the law.

2.) Cease and desist at once.

Business

Response:

April 8, 2013

Revdex.com of Washington DC and Eastern

Pennsylvania

1337 North Front Street

Harrisburg, PA 17102

RE: [redacted]

Case: [redacted]

Penn Credit

takes pride in following all Federal and State Collection laws.

We were notified by [redacted]

that we were contacting an incorrect phone number on March 22, 2013. Once we were notified that we were attempting

to reach an incorrect phone number all attempts to call the phone number in

question stopped.

The only way anyone would be

provided information in reference to [redacted] is if they confirmed they were

him by following the instructions in an automated message.

Thank you for your assistance in the

resolution of this matter

Sincerely,

Collections Manager

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

Review: The company involved keeps calling me and no one will speak. I continually say hello and still no response. I stay on the line until it goes dead. If they actually have business with me why can't someone acknowledge me on the the phone?Desired Settlement: Either quit calling me, or if they have business with me, speak when they call.

Business

Response:

Penn Credit takes pride in following all Federal and

State Collection laws.

I have reviewed all the calls we have made to phone

number [redacted], each time our

records show that an answering machine and not a live person is picking up the

line.

I have mailed a letter to [redacted] that explains the

reason for our call and instructions on how to handle the situation.

Thank

you for your assistance in the resolution of this matter

Sincerely,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: This company is calling my parents house looking for me I am 49 years old - they are 80 years old and in bad health. They need to stop harassing my parents immediately!!!!Desired Settlement: Stop calling my parents home and harassing them at their home number of [redacted]

Business

Response:

May 31, 2013

Review: This company continually calls my home phone looking to collect a debt from a [redacted]. There isn't anyone by that name in my family or home. I have told them this many times. Now they are calling looking for [redacted] to conduct a survey.Desired Settlement: Stop contacting me.

Business

Response:

July 3, 2014

Review: They continuously call my number I have told them numerous times that the person that they are looking for does not live here, they have the wrong number, the lady that answers the phone is very rude and hangs up on you. They call at 9:10am , 1:10, 5:22 every day even after they have been told not to.Desired Settlement: For them to stop calling me I am tired of the harassment from someone I do not owe anything to.

Business

Response:

April 8, 2013

Review: I want this company to leave me alone. I do not owe this amount to anyone and will not pay a company that does not identify itself an unidentified debt. It is also my understanding that calls of this nature that are a recording with no option to agree is illegal. Also, to ask to identify, over the phone, a social security number, is illegal as well. They asked my identity, I agreed and stated "Yes, that is me" that should have sufficed. They called on Aug. 13, 2014, at 2:10PM EST.Desired Settlement: Stop contacting me, I owe them nothing and I will send a cease and decist. Also, any debt over a year, should be null and void. (Especially a debt I know nothing of to a address I never receive mail at.)

Business

Response:

September 15, 2014Please be advised that Penn

Credit takes pride in following all Federal and State collection laws. Please be advised that Penn Credit received balance in

our office for collection from [redacted]/ [redacted] on July 9, 2014 for

the service address [redacted]. Based

on more than one skip tracing vendor the phone number [redacted] is

associated with the same [redacted] as the one who lived at the service

address [redacted]. I have requested verification of debt from my client and

I will forward to the Revdex.com once I receive to all [redacted] to review. I will stop all collection efforts until

[redacted] is able to review the balance in question. Thank

you for your assistance in the resolution of this matterSincerely, Timothy FCollections Manager

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:#1: My name is NOT [redacted]. (The name they give is not even mine!!!!!!!!)#2: I am not going to be responsible for that persons debt.

Regards,

Business

Response:

October 22, 2014Please be advised that Penn Credit takes pride in following all Federal and State collection laws.Penn Credit has provided verification of debt to the consumer, as well as instructions on how toproceed if [redacted] feels she is a victim of fraud due to ID theft.I am unable to move forward in helping [redacted] resolve her compliant without her doing one of the following:• Provide more information as to why she disputes the balance.• Provide information as to how she would like to pay the balance or why she is unable to paythe balance.• Provide the information our client needs to open up a fraud investigation.I am willing to help [redacted] with any of the above, if she would like my help please have her contact me directly at ###-###-####.Thank you for your assistance in the resolution of this matterSincerely,Timothy FCollections Manager

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:I moved from that said residence 7-30-2013. I told the precious landlord and he said he would put it in his name. Obviously he did not. Not my problem.

Review: We have received over 40 recorded calls from this company for an individual that we do not know. They then give you a number to call which we have done just to try to get off of the list. We end up on hold for 10 - 15 minutes, and then the call is dropped. Finally spoke with them today, and they were less than apologetic for the countless calls. This has taken a great deal of our time. I understand that companies like this have a job to do, but there needs to be a method for people in my situation to be able to stop the calls when they are a mistake.Desired Settlement: At a minimum, a written apology would be appropriate. More importantly, the system needs to be changed to allow people to be removed from their list on the first call.

Business

Response:

August 23, 2014

Review: Penn Credit mailed a "Notice of Collection" letter to me one day ago. This letter states that their "Client", the City of [redacted], sent "my delinquent account" information to them to collect money owed ($50). The services rendered are stated as "Pavement Markings" in 2008.

This letter looked incredibly suspicious to me, so I called the City of [redacted] finance department to go straight to the source of what was going on, and what money I supposedly owed to them. After talking to the finance director, I was informed that The City of [redacted] does NOT collect unpaid bills of city residents by collection agency and that the services rendered "pavement markings" would only be billed to a customer if they were a business. I am absolutely not a business, I am just a home owner in [redacted].

This letter looks extremely legitimate, and I can see how a lot of people would fall for this scam. Not only am I reporting this scam to the Revdex.com, I'm contacting my local police department as well.Desired Settlement: The general public needs to be informed of the criminal activity that Penn Credit is conducting.

Business

Response:

August 10, 2014

Review: This company has updated an address inappropriatley. There is no [redacted] at this address.Desired Settlement: They should not go through a phone directory and update addresses based on other relatives. They need to remove this address immediatley.

Business

Response:

September 15, 2014

Revdex.com of

Washington DC and Eastern Pennsylvania

1337 North Front Street

Harrisburg, PA 17102

RE: [redacted]

Case: [redacted]

Please be advised

that Penn Credit takes pride in following all Federal and State collection

laws.

This is the first notification we have received that we

have an incorrect address for [redacted]; I have updated our records and this

will stop any future mail being sent to [redacted].

Thank

you for your assistance in the resolution of this matter

Sincerely,

Timothy F[redacted]

Collections Manager

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, although I still find it strange that a long-lost relative has an unpaid bill and somehow the collection agency added my address. Very strange indeed!

Regards,

Review: PHONE CALLS BEGAN JAN 2013, BOTH ROBOT & IN-PERSON, SEEKING INFORMATION ON [redacted] -AT LEAST 10 CALLS BETWEEN JAN 14 & FEB 23. I SENT "CEASE & DESIST" LETTER VIA CERTIFIED MAIL; RECEIPT SIGNED FEB 26, 2013. RECEIVED 4 MORE CALLS FEB 27-MARCH 11. AS I STATED IN LETTER, “At one time I knew a xx; I have no knowledge of him under any other name. I have no knowledge of xx’s present whereabouts or his obligations or his activities now or for the past 18 years.”Desired Settlement: REMOVE ALL MY INFORMATION FROM RECORDS, DATABASE, ROBOT DIALER. DO NOT CONTACT ME AGAIN.

Revdex.com please add this complaint to files ON THIS COMANY.

Business

Response:

March 25, 2013

Review: This company continues to report under different names on my credit reports both as Penn Credit and also under [redacted] Same phone number, address and same balance which is incorrect. I requested validation when this first appeared on my credit reports a few years ago which they didnt not provide in a timely manner. They did send some kind of statement a year or so ago for a address I have no lived at for many years. I feel they did not validate in time, only verifying my name.

Ref # I believe are [redacted] & [redacted]Desired Settlement: Wish this to be corrected with all credit bureaus with 0 balance paid closed on my reports, also removed from all reports including but not limited to [redacted] and [redacted]. Including both Alias names of Penn Credit and [redacted].

Business

Response:

July 3, 2014

Review: This company has called me, and harassed me. They said I DID order books from [redacted] books company and that I will be charged. I have never ordered anything from them. Thank you.Desired Settlement: Stop Contacting Me, And If I am charged I want a refund.

Business

Response:

July 3, 2014

Review: Filed a complaint once and they said they would remove my number. Started calling again, late at night, weekends.

Business

Response:

November 27, 2013

Review: they want to collect a payment from one of my bill saying the Company called them.. told Penn to ask them to send me a exactly bill again so I can verify if I had paid it... refused and just want payment. threating to continue to collect.. I believe it's a scam cause why the Company themselves call me if I had miss a payment wish I doubt very much.. please help me follow up on Penn is it a scam Company. thank you so much..

Business

Response:

April 19, 2013

Revdex.com of Washington DC and Eastern

Pennsylvania

1337 North Front Street

Harrisburg, PA 17102

RE: [redacted]

Case: [redacted]

Please be

advised that Penn Credit takes pride in following all Federal and State Collection

Laws.

The [redacted] County Code Enforcement office

placed an outstanding account in our office on March 1, 2013 in reference to an

outstanding balance of $221.54.

[redacted]

contacted our office on March 11, 2013 and stated he paid the account directly

to our client with check number 204 dated 12/18/2012 in the amount of $252.00

and check number 196 dated 11/15/2012 in the amount of $196.00.

We

contacted our client and they ate stating the balance placed in our office is

still outstanding. I went to the client’s

website and pulled the notice of assessment and lien and will forward to [redacted] and the Revdex.com.

Thank you for your assistance in the

resolution of this matter

Sincerely,

Collections Manager

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

I had asked Penn Credit repeatly to ask [redacted] to send me again the original or copy of the bill I supposed to owe so I can see what it look like, always refuse to answer. I don't understand why [redacted] didn't contact me directly if I fail to pay the bill since i'm with them over 40 yrs, strange. i'll be glad to pay it if I owe them therefore I truely believe Penn Credit is a SCAM company trying to scam people. Their records as a company showed many complaints about them.. they had called me at least 3 times and never did send me how the original bill would look like although say they will... Please look in this matter as how many other people might fall for it. thank you Revdex.com.

Regards,

Business

Response:

April 30, 2013

Revdex.com of Washington DC and Eastern

Pennsylvania

1337 North Front Street

Harrisburg, PA 17102

RE: [redacted]

Case: [redacted]

Please be

advised that Penn Credit takes pride in following all Federal and State Collection

Laws.

It is my

understanding that my client has made attempts to contact [redacted], however I

am unable to provide exact details as this happened prior to the account being

placed in our office.

A copy of

the lien was mailed to [redacted] on April 19, 2013. A copy was also email directly to the Revdex.com

this evening.

Thank you for your assistance in the

resolution of this matter

Sincerely,

Collections Manager

Business

Response:

Attached is a copy of the lien [redacted] requested.

If you have any questions please feel free to contact me.

Thanks

Review: They call all hours of the day and night on The holy day, Sunday. They called the house 10 times in one day. They don't leave messages and I answer no one are there or very rude people.Desired Settlement: Respect times on nights after 9 and don't call us on Sundays. Send your information by mail don't want to deal with these people.

Business

Response:

April 8, 2013

Review: Company has failed to validate a debt that I requested over 30 days. I sent the company a validation letter certified mail that was received on 01/27/2014 at 12:42pm and the company has failed to provide me validation of the debt.Desired Settlement: I would like for the company to delete all reporting to the [redacted] county clerk of courts

Business

Response:

March 7, 2014

Revdex.com of Washington DC and Eastern Pennsylvania

1337 North Front Street

Harrisburg, PA 17102

RE: [redacted]

Case: [redacted]

Penn Credit takes pride in following all Federal and State Collection calls.

Please be advised that I am unable to any account in our office with the information provided by **. [redacted], if **. [redacted] could provide the information that is being reported on his credit bureau I will be happy to research further.

Thank you for your assistance in the resolution of this matter

Sincerely,

Collections Manager

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

**. [redacted],

Review: This is some kind of collection agency, I've repeatedly asked them to send me a copy of the bill from who ever they represent and if this is my debt I'd be happy to pay it. They continue to tell me they will send me a bill but don't yet they continue to call my house and harass me for payment. I'm asking for proof of who they represent and a bill to show this is actually my debt.Desired Settlement: As they seeming are unable to provide proof of who their client is or that this is in fact my debt, I'd like all calls from this company to my home to cease immediately.

Business

Response:

February 26, 2013

Review: I am being harassed by this company when I have no business with the company. They are repeatedly calling my home and disturbing my family when I am not the debtor that they seek. When I called several times, I received rude behavior by the company. They did not respond appropriately to my concerns and laughed at me for attempting to get affirmation that my family and young children would not be harassed again by their inappropriate company behaviors.Desired Settlement: I asked for an apology and reassurance that my family would not be harassed and the customer service people hung up on me and laughed. I am sure it is recorded on their end. I expect an apology and reparation.

Business

Response:

August 23, 2014

Review: they call but when I answer they hang up this has been going on for over 2yrs when I do get a person they say number will be removed but they just pass it off to another number but it always comes back to this companyDesired Settlement: stop the calls

Business

Response:

May 5, 2014