Penn Credit Corporation Reviews (498)
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Penn Credit Corporation Rating
Description: Collection Agencies
Address: 916 S 14th St, Harrisburg, Pennsylvania, United States, 17104-3425
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Review: These people just keep calling and hanging up. I do believe it is a credit card debt from 2001, not sure because they have never sent me a letter describing what I owe and for what bill, supposedly. They never disclose who they are or what they want and for some reason they have my phone and home address. I do knew if there is no official letter sent about any debt I owe, therefore it is in clear violation of the Fair Debtors Act.
No Letter means the debt is fraudulent. Of course they will probably say something in the fashion of "we sent it out on this date", really where is it?
Also if a debt collector rings your phone, aren't suppose to leave a message and also state if this is not the person, please ignore this message.
Honestly, there is no regulation anymore and I have to struggle, what is that.Desired Settlement: Take me off the calling list and never bother me again
Business
Response:
May 5, 2014
Review: This collection refers to a toll at the [redacted] Delaware toll plaza. I had paid the toll to a toll booth operator, and received a toll violation anyway. I disputed the claim, using their inadvertent certification form, which was never accepted. It went to PennCredit collection agency, who I contacted. They instructed I contact Delaware Dept. of Transportation, which I did. I offered to pay the original $4.00 toll, and was directed back to PennCredit who only wanted to collect $66.50 resulting from the fines of not paying.Desired Settlement: I would like the charge cleared, or at most pay $4.00 for the original toll cost, which I had already paid.
Business
Response:
July 25, 2014
Revdex.com of Washington DC and Eastern Pennsylvania
1337 North Front Street
Harrisburg, PA 17102
RE: [redacted]
Case: [redacted]
Penn Credit takes pride in following all Federal and State Collection calls.
Our client the Delaware Department of Transportation placed an account in our office on July 10, 2014 in the amount of $66.50 for a DELDOT Toll Fine. These fines occur when a person goes through an [redacted] lane and the car does not have an [redacted] transponder or DELDOT’s system does not detect one on board.
Our client sends out a series of notifications to the address where the license plate is registered explaining the issues and the fine. The account will get sent to a 3rd party collection agency if the account is not resolved.
As the 3rd party collection agency Penn Credit does not have the authority to reduce the fine. We did receive a request from Mr. Schepis for verification of the fine on July 24, 2014. We have started the process to request this information from our client.
Thank you for your assistance in the resolution of this matter
Sincerely,
Timothy F[redacted]
Collections Manager
Consumer
Response:
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Review: [redacted]
I am rejecting this response because: it is inaccurate with regards to the nature of the fine. I did not at any time go through an [redacted] only lane, thereby incurring a charge for failure to pay. I am stating again, that I did pay the toll to an agent at the toll booth, who became angered after my passenger offered to pay after the toll booth operator explained the process of mailing in the toll fee. As the agent collected the fee, we were allowed to pass through. It was later that I received a toll violation from Delaware Dept of Transportation, to which I responded using the inadvertent certification form, as well with numerous telephone calls trying to resolve the matter. I was never informed the issue would be turned over to collections.
Review: The company involved keeps calling me and no one will speak. I continually say hello and still no response. I stay on the line until it goes dead. If they actually have business with me why can't someone acknowledge me on the the phone?Desired Settlement: Either quit calling me, or if they have business with me, speak when they call.
Business
Response:
Penn Credit takes pride in following all Federal and
State Collection laws.
I have reviewed all the calls we have made to phone
number [redacted], each time our
records show that an answering machine and not a live person is picking up the
line.
I have mailed a letter to [redacted] that explains the
reason for our call and instructions on how to handle the situation.
Thank
you for your assistance in the resolution of this matter
Sincerely,
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Review: Within the last month my ex-wife has been receiving an onslaught of phone calls from Penn Credit Corporation. Apparently this is regarding a debt. I have never been contacted by Penn Credit Corporation in writing or by phone. My ex-wife is struggling with treatment for cancer and related illnesses and she is quite dismayed by these calls. This practice is egregious and is making bad situation much worse. She needs rest without the threat of harassing phone calls that have nothing to do with her. We have been divorced since 1992 and have not shared anything save for a great friendship which is now strained; thus I cannot imagine how or why they ascertained her contact information.
These calls reference my name but, as I stated earlier, I have never been contacted by this organization. These calls are constant and they occur early in the morning and late at night; they include weekdays and Sunday. What's more they are made on a landline that is my ex-wife's business phone.
It appears to me that, Penn Credit has crossed a legal line in that they are harassing my ex-wife, calling at inappropriate hours and they are calling on a phone number used for business.Desired Settlement: 1.) The FDCPA calls for a fine of $1000.00 for violation of the law.
2.) Cease and desist at once.
Business
Response:
April 8, 2013
Revdex.com of Washington DC and Eastern
Pennsylvania
1337 North Front Street
Harrisburg, PA 17102
RE: [redacted]
Case: [redacted]
Penn Credit
takes pride in following all Federal and State Collection laws.
We were notified by [redacted]
that we were contacting an incorrect phone number on March 22, 2013. Once we were notified that we were attempting
to reach an incorrect phone number all attempts to call the phone number in
question stopped.
The only way anyone would be
provided information in reference to [redacted] is if they confirmed they were
him by following the instructions in an automated message.
Thank you for your assistance in the
resolution of this matter
Sincerely,
Collections Manager
Consumer
Response:
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Review: [redacted]
I am rejecting this response because:
Review: This company is calling my parents house looking for me I am 49 years old - they are 80 years old and in bad health. They need to stop harassing my parents immediately!!!!Desired Settlement: Stop calling my parents home and harassing them at their home number of [redacted]
Business
Response:
May 31, 2013
Review: This company continually calls my home phone looking to collect a debt from a [redacted]. There isn't anyone by that name in my family or home. I have told them this many times. Now they are calling looking for [redacted] to conduct a survey.Desired Settlement: Stop contacting me.
Business
Response:
July 3, 2014
Review: They continuously call my number I have told them numerous times that the person that they are looking for does not live here, they have the wrong number, the lady that answers the phone is very rude and hangs up on you. They call at 9:10am , 1:10, 5:22 every day even after they have been told not to.Desired Settlement: For them to stop calling me I am tired of the harassment from someone I do not owe anything to.
Business
Response:
April 8, 2013
Review: Penn Credit mailed a "Notice of Collection" letter to me one day ago. This letter states that their "Client", the City of [redacted], sent "my delinquent account" information to them to collect money owed ($50). The services rendered are stated as "Pavement Markings" in 2008.
This letter looked incredibly suspicious to me, so I called the City of [redacted] finance department to go straight to the source of what was going on, and what money I supposedly owed to them. After talking to the finance director, I was informed that The City of [redacted] does NOT collect unpaid bills of city residents by collection agency and that the services rendered "pavement markings" would only be billed to a customer if they were a business. I am absolutely not a business, I am just a home owner in [redacted].
This letter looks extremely legitimate, and I can see how a lot of people would fall for this scam. Not only am I reporting this scam to the Revdex.com, I'm contacting my local police department as well.Desired Settlement: The general public needs to be informed of the criminal activity that Penn Credit is conducting.
Business
Response:
August 10, 2014
Review: We have received over 40 recorded calls from this company for an individual that we do not know. They then give you a number to call which we have done just to try to get off of the list. We end up on hold for 10 - 15 minutes, and then the call is dropped. Finally spoke with them today, and they were less than apologetic for the countless calls. This has taken a great deal of our time. I understand that companies like this have a job to do, but there needs to be a method for people in my situation to be able to stop the calls when they are a mistake.Desired Settlement: At a minimum, a written apology would be appropriate. More importantly, the system needs to be changed to allow people to be removed from their list on the first call.
Business
Response:
August 23, 2014
Review: I want this company to leave me alone. I do not owe this amount to anyone and will not pay a company that does not identify itself an unidentified debt. It is also my understanding that calls of this nature that are a recording with no option to agree is illegal. Also, to ask to identify, over the phone, a social security number, is illegal as well. They asked my identity, I agreed and stated "Yes, that is me" that should have sufficed. They called on Aug. 13, 2014, at 2:10PM EST.Desired Settlement: Stop contacting me, I owe them nothing and I will send a cease and decist. Also, any debt over a year, should be null and void. (Especially a debt I know nothing of to a address I never receive mail at.)
Business
Response:
September 15, 2014Please be advised that Penn
Credit takes pride in following all Federal and State collection laws. Please be advised that Penn Credit received balance in
our office for collection from [redacted]/ [redacted] on July 9, 2014 for
the service address [redacted]. Based
on more than one skip tracing vendor the phone number [redacted] is
associated with the same [redacted] as the one who lived at the service
address [redacted]. I have requested verification of debt from my client and
I will forward to the Revdex.com once I receive to all [redacted] to review. I will stop all collection efforts until
[redacted] is able to review the balance in question. Thank
you for your assistance in the resolution of this matterSincerely, Timothy FCollections Manager
Consumer
Response:
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Review: [redacted]
I am rejecting this response because:#1: My name is NOT [redacted]. (The name they give is not even mine!!!!!!!!)#2: I am not going to be responsible for that persons debt.
Regards,
Business
Response:
October 22, 2014Please be advised that Penn Credit takes pride in following all Federal and State collection laws.Penn Credit has provided verification of debt to the consumer, as well as instructions on how toproceed if [redacted] feels she is a victim of fraud due to ID theft.I am unable to move forward in helping [redacted] resolve her compliant without her doing one of the following:• Provide more information as to why she disputes the balance.• Provide information as to how she would like to pay the balance or why she is unable to paythe balance.• Provide the information our client needs to open up a fraud investigation.I am willing to help [redacted] with any of the above, if she would like my help please have her contact me directly at ###-###-####.Thank you for your assistance in the resolution of this matterSincerely,Timothy FCollections Manager
Consumer
Response:
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Review: [redacted]
I am rejecting this response because:I moved from that said residence 7-30-2013. I told the precious landlord and he said he would put it in his name. Obviously he did not. Not my problem.
Review: This company has updated an address inappropriatley. There is no [redacted] at this address.Desired Settlement: They should not go through a phone directory and update addresses based on other relatives. They need to remove this address immediatley.
Business
Response:
September 15, 2014
Revdex.com of
Washington DC and Eastern Pennsylvania
1337 North Front Street
Harrisburg, PA 17102
RE: [redacted]
Case: [redacted]
Please be advised
that Penn Credit takes pride in following all Federal and State collection
laws.
This is the first notification we have received that we
have an incorrect address for [redacted]; I have updated our records and this
will stop any future mail being sent to [redacted].
Thank
you for your assistance in the resolution of this matter
Sincerely,
Timothy F[redacted]
Collections Manager
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, although I still find it strange that a long-lost relative has an unpaid bill and somehow the collection agency added my address. Very strange indeed!
Regards,
Review: PHONE CALLS BEGAN JAN 2013, BOTH ROBOT & IN-PERSON, SEEKING INFORMATION ON [redacted] -AT LEAST 10 CALLS BETWEEN JAN 14 & FEB 23. I SENT "CEASE & DESIST" LETTER VIA CERTIFIED MAIL; RECEIPT SIGNED FEB 26, 2013. RECEIVED 4 MORE CALLS FEB 27-MARCH 11. AS I STATED IN LETTER, “At one time I knew a xx; I have no knowledge of him under any other name. I have no knowledge of xx’s present whereabouts or his obligations or his activities now or for the past 18 years.”Desired Settlement: REMOVE ALL MY INFORMATION FROM RECORDS, DATABASE, ROBOT DIALER. DO NOT CONTACT ME AGAIN.
Revdex.com please add this complaint to files ON THIS COMANY.
Business
Response:
March 25, 2013
Review: Filed a complaint once and they said they would remove my number. Started calling again, late at night, weekends.
Business
Response:
November 27, 2013
Review: This company has called me, and harassed me. They said I DID order books from [redacted] books company and that I will be charged. I have never ordered anything from them. Thank you.Desired Settlement: Stop Contacting Me, And If I am charged I want a refund.
Business
Response:
July 3, 2014
Review: This company continues to report under different names on my credit reports both as Penn Credit and also under [redacted] Same phone number, address and same balance which is incorrect. I requested validation when this first appeared on my credit reports a few years ago which they didnt not provide in a timely manner. They did send some kind of statement a year or so ago for a address I have no lived at for many years. I feel they did not validate in time, only verifying my name.
Ref # I believe are [redacted] & [redacted]Desired Settlement: Wish this to be corrected with all credit bureaus with 0 balance paid closed on my reports, also removed from all reports including but not limited to [redacted] and [redacted]. Including both Alias names of Penn Credit and [redacted].
Business
Response:
July 3, 2014
Review: They call all hours of the day and night on The holy day, Sunday. They called the house 10 times in one day. They don't leave messages and I answer no one are there or very rude people.Desired Settlement: Respect times on nights after 9 and don't call us on Sundays. Send your information by mail don't want to deal with these people.
Business
Response:
April 8, 2013
Review: they want to collect a payment from one of my bill saying the Company called them.. told Penn to ask them to send me a exactly bill again so I can verify if I had paid it... refused and just want payment. threating to continue to collect.. I believe it's a scam cause why the Company themselves call me if I had miss a payment wish I doubt very much.. please help me follow up on Penn is it a scam Company. thank you so much..
Business
Response:
April 19, 2013
Revdex.com of Washington DC and Eastern
Pennsylvania
1337 North Front Street
Harrisburg, PA 17102
RE: [redacted]
Case: [redacted]
Please be
advised that Penn Credit takes pride in following all Federal and State Collection
Laws.
The [redacted] County Code Enforcement office
placed an outstanding account in our office on March 1, 2013 in reference to an
outstanding balance of $221.54.
[redacted]
contacted our office on March 11, 2013 and stated he paid the account directly
to our client with check number 204 dated 12/18/2012 in the amount of $252.00
and check number 196 dated 11/15/2012 in the amount of $196.00.
We
contacted our client and they ate stating the balance placed in our office is
still outstanding. I went to the client’s
website and pulled the notice of assessment and lien and will forward to [redacted] and the Revdex.com.
Thank you for your assistance in the
resolution of this matter
Sincerely,
Collections Manager
Consumer
Response:
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Review: [redacted]
I am rejecting this response because:
I had asked Penn Credit repeatly to ask [redacted] to send me again the original or copy of the bill I supposed to owe so I can see what it look like, always refuse to answer. I don't understand why [redacted] didn't contact me directly if I fail to pay the bill since i'm with them over 40 yrs, strange. i'll be glad to pay it if I owe them therefore I truely believe Penn Credit is a SCAM company trying to scam people. Their records as a company showed many complaints about them.. they had called me at least 3 times and never did send me how the original bill would look like although say they will... Please look in this matter as how many other people might fall for it. thank you Revdex.com.
Regards,
Business
Response:
April 30, 2013
Revdex.com of Washington DC and Eastern
Pennsylvania
1337 North Front Street
Harrisburg, PA 17102
RE: [redacted]
Case: [redacted]
Please be
advised that Penn Credit takes pride in following all Federal and State Collection
Laws.
It is my
understanding that my client has made attempts to contact [redacted], however I
am unable to provide exact details as this happened prior to the account being
placed in our office.
A copy of
the lien was mailed to [redacted] on April 19, 2013. A copy was also email directly to the Revdex.com
this evening.
Thank you for your assistance in the
resolution of this matter
Sincerely,
Collections Manager
Business
Response:
Attached is a copy of the lien [redacted] requested.
If you have any questions please feel free to contact me.
Thanks
Review: Company has failed to validate a debt that I requested over 30 days. I sent the company a validation letter certified mail that was received on 01/27/2014 at 12:42pm and the company has failed to provide me validation of the debt.Desired Settlement: I would like for the company to delete all reporting to the [redacted] county clerk of courts
Business
Response:
March 7, 2014
Revdex.com of Washington DC and Eastern Pennsylvania
1337 North Front Street
Harrisburg, PA 17102
RE: [redacted]
Case: [redacted]
Penn Credit takes pride in following all Federal and State Collection calls.
Please be advised that I am unable to any account in our office with the information provided by **. [redacted], if **. [redacted] could provide the information that is being reported on his credit bureau I will be happy to research further.
Thank you for your assistance in the resolution of this matter
Sincerely,
Collections Manager
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
**. [redacted],
Review: This is some kind of collection agency, I've repeatedly asked them to send me a copy of the bill from who ever they represent and if this is my debt I'd be happy to pay it. They continue to tell me they will send me a bill but don't yet they continue to call my house and harass me for payment. I'm asking for proof of who they represent and a bill to show this is actually my debt.Desired Settlement: As they seeming are unable to provide proof of who their client is or that this is in fact my debt, I'd like all calls from this company to my home to cease immediately.
Business
Response:
February 26, 2013
Review: I have requested that this company provide proof of the small amount being collected. I believe it is in error. They were unresponsive to multiple requests. I even offered to pay the debt (without in any way agreeing that it is correct) in the hopes that they would respond and quickly remove the incorrect information reported to my credit report.Desired Settlement: I request that they remove the derogatory information from my credit statement immediately.
Business
Response:
July 26, 2013
Revdex.com of
Washington DC and Eastern Pennsylvania
1337 North Front Street
Harrisburg, PA 17102
RE: [redacted]
Case: [redacted]
Penn Credit takes pride in following all Federal and
State Collection calls.
I am unable to locate any account in our office with the
information provided by **. [redacted].
If he
would be able to provide the information on his credit report I would be glad
to investigate the matter further.
Thank
you for your assistance in the resolution of this matter
Sincerely,
Collections Manager
Consumer
Response:
The credit report simply lists the name of this company as the contact for alleged debt of $187. I have no further information. If this was added to my account in error, and no account actually exists, please kindly remove it immediately and I will be happy to consider this matter resolved.