Sign in

Personalizationmall.com, LLC

Sharing is caring! Have something to share about Personalizationmall.com, LLC? Use RevDex to write a review
Reviews Personalizationmall.com, LLC

Personalizationmall.com, LLC Reviews (157)

We are very sorry for this situation A replacement order was entered for the frames and shipped yesterday, November 10th Delivery will be made in the next 2-days We apologize for the delay and any inconvenience this may have caused

The store credit was issued as a courtesy to compensate for the mistake made during the ordering process We are unable to issue any other type of refund for a situation like this

The item purchased was a personalized bud vase We understand the importance of providing our customers with accurate information when making purchases on our website and we include all relevant information The copy for this item clearly indicates the rose is not included (bolded) The rose is an add on that can be purchased for $

We have been made aware of complaints on this particular item Our Quality Control Department is in the process of doing further testing on the item We have issued a full refund back to the original payment method used on the order We apologize for the delay and any inconvenience this situation may have caused

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

We allowed the customer to place a new order at no charge The new order was delivered on May 14th

Customer was advised via email on July 7th at 4:pm that the return postage would be covered

The original order was manufactured exactly as ordered by the customer The customer has to confirm the personalization during the order process to proceed to the checkout page We confirmed with the customer she provided the incorrect information A change was made in our warehouse and the pillows began shipping in a vacuum sealed bag This information was given to the customer in an email in May 31st PersonalizationMall.com filled the orders correctly and will not be issuing any refund

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me It is unfortunate that the business would not come to it's own remedy to provide good customer serviceIt required filing a [redacted] and Revdex.com case in order for them to do the right thing Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me They have refunded the $for complaint #[redacted] thank you Sincerely, [redacted] ***

Thank you again for shopping with PersonalizationMall.com We did investigate your order and do see it was delayed for quality issues We have issued the remaining refund for you Please allow 24-hours for this transaction to appear in your account We apologize for the delay and any inconvenience this has caused

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11003310, and find that this resolution is satisfactory to me Sincerely, Sarah ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Thank you again for your recent order with PersonalizationMall.com. We did a review of the order and found the reason the Y in family was left off was due to the character limit restriction. The personalization field for the name box states you can have 18 characters -... your personalization had 19 with the Y left off when the order was submitted. Our Merchandising Dept. tests each item to accomodate as much personalization as possible. There is not a way for this to be corrected - we do apoligize. If you wish to select a different ornament, we will be happy to extend a 50% discount.

We are very sorry that you are unhappy with your recent purchase from PersonalizationMall.com Please return the item and we will issue the full refund upon receipt Please send to the address below:PersonalizationMall.com [redacted] [redacted] [redacted] *** We will confirm receipt and inform you that the refund has been issued We are sorry for any inconvenience this may have caused

We are sorry that you were not satisfied with the personalized frame recently received Our system is 100% automated which is why we are able to generate a preview of your item during the ordering process The preview was authorized as entered when the order was placed Instructions are also given to advise not to enter the text in all upper case letters Our policy as previously advised would be to allow a reorder with a 30% discount The order would have to be placed again using upper and lower case letters as advised Another preview will generate for approval

Thank you again for your recent order with PersonalizationMall.com. We realize many of our orders are time sensitive and needed for gift giving events. We make every effort to ensure your delivery is made as promised. We apologize this did not occur with your
order. Per your request, a full refund has been issued back to your original payment method. Please allow 24-hours for this transaction to appear in your account. We apologize again for the delay and any inconvenience this may have caused

We are sorry that the personalized Santa hats were not the correct fit for your needs. Providing our customers with correct information before the ordering process is a top priority at PersonalizationMall.com. The copy on our website indicates the youth hats
are inches in diameter. Once they were returned, our Quality Control Department confirmed this to be correct. The order for youth hats was manufactured and shipped correctly

We are sorry that you received a defective item in your shipment from PersonalizationMall.com. The item has been reviewed again and we are sending a replacement. This will go through an additional QC inspection prior to shipping. We apologize for the
delay and any inconvenience this may have caused

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Check fields!

Write a review of Personalizationmall.com, LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Personalizationmall.com, LLC Rating

Overall satisfaction rating

Add contact information for Personalizationmall.com, LLC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated