*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear*** ***,
We have read Ms***’s complaint
and reviewed the account that has been placed with us by our clientDynamic
Recovery Solutions (DRS) acknowledges Ms*** disputes this debt. Per company policy when a complaint of this
nature is received we cease all activity on the account in our office There will be no further contact from Dynamic
Recovery Solutions
In response to Ms***’s
concern about her credit DRS handled this account on behalf of its client and
they do not report to credit bureausDynamic Recovery Solutions
is a third party collection agency licensed in all applicable states to collect
on past due accounts for our clients. DRS
always wants to acknowledge any concerns a consumer expresses regarding these
type of matters
If Ms*** has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
*** *** ***.comWe do apologize for any inconvenience
that Ms*** may have experienced
Regards,
*** ***
Compliance Representative
*** ** ***
face="Times New Roman" size="3">
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville,
SC 29601-
Dear
*** ** ***,
We have read *** *** complaint and
reviewed the account that has been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges that *** *** is disputing this account. Per company policy when a complaint of
this nature is received, we cease all activity on the account in our office and
the file is returned to our client
We
have reques*** that this account be removed from *** *** credit report
If *** ***
has any further questions or concerns, we encourage her to contact our Chief
Compliance Officer at ***. We do apologize for any inconvenience that
*** *** may have experienced
Regards,
*** ***
This company began calling my cell phone approximately months ago claiming they are a debt collection service; however, I do not have any outstanding debt nor have I received any notice from any business indicating an outstanding debtThe past days, the same voicemail message has been left by different callers apparently reading from the same scriptI refuse to return a phone call to a company that doesn't leave appropriate details warranting a return phone call that reeks of a scam
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards, *** *** I give thanks to the SC Revdex.com for doing a fantastic jobYou were quick, thorough, and very professional in helping me with this collections problem
Revdex.com Case #: ***
Good morning *** ***
Dynamic Recovery Solutions has been made aware of your dispute for the alleged accountHowever, due to business exchanges, it is possible that a mistake could have been made by erroneously contacting you,
and we apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWe sincerely apologize for any inconvenience this may have caused on your behalfIf you have any further questions or concerns, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
February 24,
*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** *** *** ***
Dear*** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. The account the consumer is currently being contacted in regards to has been with DRS for less than a year, DRS has not contacted the consumer for yearsAlthough DRS has no desire to contact someone who would prefer to not be contacted, therefore the consumer’s number has been added to the DRS permanent do not call list.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this does not resolve my complaint.
Regards,
*** ***
Revdex.com Case #: ***
Dynamic Recovery Solutions
is a legitimate third party collection agency that collects on past due
accounts for our clients. Dynamic
Recovery Solutions does not engage in
any fraudulent activity to misinform abuse or harass any consumerWe are
currently licensed and bonded in all applicable states that require such
licensing, and would receive severe penalties and fines for such fraudulent
activity. DRS always want to acknowledge any concerns a consumer expresses
regarding these type of matters of disputing the account, and DRS has sent the
dispute letter in compliance with the Fair Debt Collections Practices Act. Typically
any personal and/or contact information would be a part of the original
contract that was sold into collections, including, but not limited to,
telephone number, address, etcOur representatives are trained to identify at
least one or two pieces of personal identifiable information to ensure the
privacy rights of the consumerWe sincerely apologize that the representative did not take another initiative and possibly try to verify other information of the consumer's identity, such as: date of birth, address, etcThis will be addressed as an additional training, and we appreciate the consumer for bringing this matter to our attention.
The
consumer also states that they attempted to contact the office, and the only
time the calls are not answered are after hours, and not sure what telephone number the consumer was attempting to reachPerhaps, the telephone number was transcribed incorrectly by the individual who initially took the message for the consumer.
By law and in compliance with the Fair Debt Collection Practices
Act (FDCPA) if DRS cannot provide original documents once they are requested,
collection efforts from our company MUST permanently cease in relation to this
account. Dynamic Recovery Solutions also accepts verbal cease & desistPer
company policy when a complaint of this nature is received, the account is
placed in a "cease & desist" statusAlso, the account has been
CLOSED in our office, and no further contact from Dynamic Recovery Solutions
regarding this matter
Dynamic
Recovery Solutions hours of operation are: Monday - Friday 8:am till 9:pm
EST local time, and Saturday from 9:am till 1:pm EST local time If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at *** or
our toll free telephone number at ***
Revdex.com Case #: *** Good afternoon *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any
consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity
We are required by the Fair Debt Collections Practices Act to send validation notification within a particular time frame in regards to the alleged debt to provide options and/or your right to dispute the accountFurther, this notice gives you several rights, and according to the Fair Debt Collections Practices Act; debt validation letter must include the following information:
• The amount of the debt;
• The name of the creditor to whom the debt is owed;
• a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
• a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
• a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor
• If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collectorDynamic Recovery Solutions also accepts verbal cease & desistDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityDue to business exchanges, it is possible that a mistake could have been made by erroneously contacting you, and we apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf you have any further questions or concerns, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
Dear*** ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business
exchanges, it is possible that a mistake could have been madeDynamic Recovery Solutions, LLC (DRS) also has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to themPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this accountSincerely, *** ** *** Compliance Administrator Dynamic Recovery Solutions *** ***
Dear *** ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged
the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith Best Regards, *** *** Compliance Auditor***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Pursuant to my rights under federal debt collection laws
Regards,
*** ***
February 28, 2014
*** ** ***Dispute Resolution Director
Revdex.com of Upstate
S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
*** ***
Dynamic Recovery Solutions
*** ***
RE: ** ***, Complaint ID#***
major-latin">
Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusBecause of the lack of information provided, we were not able to locate any accounts using the consumer’s last name of “***” in *** ***
If the consumer has an account in our office, we would like to flag the account accordingly. We can close it in our office and return it to our client, with notation of this complaintIn order for us to close the account, the consumer needs to provide more information, such as a phone number we are calling
The consumer may e-mail me directly at *** if they need further assistanceDynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer may also utilize our website, Dynamicrecovery.com/dispute to dispute the debt
Sincerely,
*** ** ***
Compliance Administrator
Dynamic Recovery Solutions
***
***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
*** ** ***
Revdex.com of Upstate South Carolina (Greenville,
SC)
North Church
Street, Suite C
size="3">Greenville, SC 29601-
Dear *** ** ***,
We have read
*** complaint and reviewed the account that has been placed with us by
our clientCustomer experience is our top priority, and we are grateful that
the *** has brought this matter to our attentionWe have entered a request
with via *** for the removal of the trade line in question
If *** has
any further questions or concerns, we encourage her to contact our Chief
Compliance Officer *** *** at *** We do apologize for any inconvenience that ***
may have experienced
Regards,
*** ***
Compliance
Representative
Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me though you should forward my complaint to the State Attorney!Regards, *** ***
RE: Revdex.com Case #:*** Good morning *** *** ***, Dynamic
Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clientsUnfortunately, the industry of debt collections can at times receive accounts from our clients where contact information is either incorrect and/or outdatedThe agency then uses a process called acquisition of location information (skip tracing) to acquire correct up to date information, and it can be incorrect as well, certainly in this case where the last names are similar in sound, but definitely not in spellingWhile it is not the intention of Dynamic Recovery Solutions to intentionally continue to contact the wrong personPer company policy when a complaint of this nature is received, the contact information as listed has been permanently placed in a "cease & desist" status, and no further contact from Dynamic Recovery Solutions regarding this matterWe do apologize for any inconvenience this may have caused on your behalfIf you have any further questions or concerns, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
*** ***, Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC 29601
Dear *** ***,
Dynamic Recovery Solutions has placed the number *** as do not call in our database.
Mr*** will no longer be contacted in regards to the account in question If Mr*** has
any further questions or concerns we encourage him to contact our Chief Compliance Officer ***
*** ** ***.com We do apologize for any inconvenience Mr*** has incurred.
Regards,
*** ***
Compliance Team Lead
*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear*** ***,
We have read Ms***’s complaint
and reviewed the account that has been placed with us by our clientDynamic
Recovery Solutions (DRS) acknowledges Ms*** disputes this debt. Per company policy when a complaint of this
nature is received we cease all activity on the account in our office There will be no further contact from Dynamic
Recovery Solutions
In response to Ms***’s
concern about her credit DRS handled this account on behalf of its client and
they do not report to credit bureausDynamic Recovery Solutions
is a third party collection agency licensed in all applicable states to collect
on past due accounts for our clients. DRS
always wants to acknowledge any concerns a consumer expresses regarding these
type of matters
If Ms*** has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
*** *** ***.comWe do apologize for any inconvenience
that Ms*** may have experienced
Regards,
*** ***
Compliance Representative
*** ** ***
face="Times New Roman" size="3">
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville,
SC 29601-
Dear
*** ** ***,
We have read *** *** complaint and
reviewed the account that has been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges that *** *** is disputing this account. Per company policy when a complaint of
this nature is received, we cease all activity on the account in our office and
the file is returned to our client
We
have reques*** that this account be removed from *** *** credit report
If *** ***
has any further questions or concerns, we encourage her to contact our Chief
Compliance Officer at ***. We do apologize for any inconvenience that
*** *** may have experienced
Regards,
*** ***
This company began calling my cell phone approximately months ago claiming they are a debt collection service; however, I do not have any outstanding debt nor have I received any notice from any business indicating an outstanding debtThe past days, the same voicemail message has been left by different callers apparently reading from the same scriptI refuse to return a phone call to a company that doesn't leave appropriate details warranting a return phone call that reeks of a scam
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards, *** *** I give thanks to the SC Revdex.com for doing a fantastic jobYou were quick, thorough, and very professional in helping me with this collections problem
Revdex.com Case #: ***
Good morning *** ***
Dynamic Recovery Solutions has been made aware of your dispute for the alleged accountHowever, due to business exchanges, it is possible that a mistake could have been made by erroneously contacting you,
and we apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWe sincerely apologize for any inconvenience this may have caused on your behalfIf you have any further questions or concerns, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
February 24,
*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** *** *** ***
Dear*** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. The account the consumer is currently being contacted in regards to has been with DRS for less than a year, DRS has not contacted the consumer for yearsAlthough DRS has no desire to contact someone who would prefer to not be contacted, therefore the consumer’s number has been added to the DRS permanent do not call list.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this does not resolve my complaint.
Regards,
*** ***
Revdex.com Case #: ***
Dynamic Recovery Solutions
is a legitimate third party collection agency that collects on past due
accounts for our clients. Dynamic
Recovery Solutions does not engage in
any fraudulent activity to misinform abuse or harass any consumerWe are
currently licensed and bonded in all applicable states that require such
licensing, and would receive severe penalties and fines for such fraudulent
activity. DRS always want to acknowledge any concerns a consumer expresses
regarding these type of matters of disputing the account, and DRS has sent the
dispute letter in compliance with the Fair Debt Collections Practices Act. Typically
any personal and/or contact information would be a part of the original
contract that was sold into collections, including, but not limited to,
telephone number, address, etcOur representatives are trained to identify at
least one or two pieces of personal identifiable information to ensure the
privacy rights of the consumerWe sincerely apologize that the representative did not take another initiative and possibly try to verify other information of the consumer's identity, such as: date of birth, address, etcThis will be addressed as an additional training, and we appreciate the consumer for bringing this matter to our attention.
The
consumer also states that they attempted to contact the office, and the only
time the calls are not answered are after hours, and not sure what telephone number the consumer was attempting to reachPerhaps, the telephone number was transcribed incorrectly by the individual who initially took the message for the consumer.
By law and in compliance with the Fair Debt Collection Practices
Act (FDCPA) if DRS cannot provide original documents once they are requested,
collection efforts from our company MUST permanently cease in relation to this
account. Dynamic Recovery Solutions also accepts verbal cease & desistPer
company policy when a complaint of this nature is received, the account is
placed in a "cease & desist" statusAlso, the account has been
CLOSED in our office, and no further contact from Dynamic Recovery Solutions
regarding this matter
Dynamic
Recovery Solutions hours of operation are: Monday - Friday 8:am till 9:pm
EST local time, and Saturday from 9:am till 1:pm EST local time If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at *** or
our toll free telephone number at ***
Revdex.com Case #: *** Good afternoon *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any
consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity
We are required by the Fair Debt Collections Practices Act to send validation notification within a particular time frame in regards to the alleged debt to provide options and/or your right to dispute the accountFurther, this notice gives you several rights, and according to the Fair Debt Collections Practices Act; debt validation letter must include the following information:
• The amount of the debt;
• The name of the creditor to whom the debt is owed;
• a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
• a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
• a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor
• If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collectorDynamic Recovery Solutions also accepts verbal cease & desistDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityDue to business exchanges, it is possible that a mistake could have been made by erroneously contacting you, and we apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf you have any further questions or concerns, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
Dear*** ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business
exchanges, it is possible that a mistake could have been madeDynamic Recovery Solutions, LLC (DRS) also has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to themPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this accountSincerely, *** ** *** Compliance Administrator Dynamic Recovery Solutions *** ***
Dear *** ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged
the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith Best Regards, *** *** Compliance Auditor***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Pursuant to my rights under federal debt collection laws
Regards,
*** ***
February 28, 2014
*** ** ***Dispute Resolution Director
Revdex.com of Upstate
S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
*** ***
Dynamic Recovery Solutions
*** ***
RE: ** ***, Complaint ID#***
major-latin">
Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusBecause of the lack of information provided, we were not able to locate any accounts using the consumer’s last name of “***” in *** ***
If the consumer has an account in our office, we would like to flag the account accordingly. We can close it in our office and return it to our client, with notation of this complaintIn order for us to close the account, the consumer needs to provide more information, such as a phone number we are calling
The consumer may e-mail me directly at *** if they need further assistanceDynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer may also utilize our website, Dynamicrecovery.com/dispute to dispute the debt
Sincerely,
*** ** ***
Compliance Administrator
Dynamic Recovery Solutions
***
***
Revdex.com:This is in reference to my disabled year old daughter *** *** account # *** Thank you, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
*** ** ***
Revdex.com of Upstate South Carolina (Greenville,
SC)
North Church
Street, Suite C
size="3">Greenville, SC 29601-
Dear *** ** ***,
We have read
*** complaint and reviewed the account that has been placed with us by
our clientCustomer experience is our top priority, and we are grateful that
the *** has brought this matter to our attentionWe have entered a request
with via *** for the removal of the trade line in question
If *** has
any further questions or concerns, we encourage her to contact our Chief
Compliance Officer *** *** at *** We do apologize for any inconvenience that ***
may have experienced
Regards,
*** ***
Compliance
Representative
Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me though you should forward my complaint to the State Attorney!Regards, *** ***
RE: Revdex.com Case #:*** Good morning *** *** ***, Dynamic
Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clientsUnfortunately, the industry of debt collections can at times receive accounts from our clients where contact information is either incorrect and/or outdatedThe agency then uses a process called acquisition of location information (skip tracing) to acquire correct up to date information, and it can be incorrect as well, certainly in this case where the last names are similar in sound, but definitely not in spellingWhile it is not the intention of Dynamic Recovery Solutions to intentionally continue to contact the wrong personPer company policy when a complaint of this nature is received, the contact information as listed has been permanently placed in a "cease & desist" status, and no further contact from Dynamic Recovery Solutions regarding this matterWe do apologize for any inconvenience this may have caused on your behalfIf you have any further questions or concerns, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
*** ***, Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC 29601
Dear *** ***,
Dynamic Recovery Solutions has placed the number *** as do not call in our database.
Mr*** will no longer be contacted in regards to the account in question If Mr*** has
any further questions or concerns we encourage him to contact our Chief Compliance Officer ***
*** ** ***.com We do apologize for any inconvenience Mr*** has incurred.
Regards,
*** ***
Compliance Team Lead