platinum Roofing

The application process was so easy and fast. Now I can combine all of my debt into one payment. The web page was user friendly and simple. Great experience.

I was treated with the up most respect. It was a pleasure doing business online. And most of all the people that work there were awesome. Anytime I called no matter who answered the phone they were very professional . Thank you for all the help!

So easy ! Got a great interest rate, lower than my bank and credit union, and money was there the next morning.

Dear [redacted], Thank you for taking the time to speak to me and allowing me to respond to your concerns!  As discussed, I apologize that you had a less than stellar customer experience.  Please rest assured that your account has been paid in full and the automatic payment from...

your checking account has been cancelled.  Per your request, I have sent written confirmation of the above details to the address on file.  Please feel free to contact me directly with any additional questions or concerns. Thank you!

The house I did the roof on was abandon for over 10 years., and was
practically falling down. When I tore off the whole roof to replace the
decking and rafters, the soffit and fascia around the whole house came
down from the wood being very old and corroded. I replaced the soffit
and fascia...

on both sides for no charge. But I told her she only had to
pay for the soffit and fascia boards for the front and back of the
house. When I finished the work, I was contracted to do, and the extra
work I did for free, she told me she was going to pay me on 2 different
occasions. Finally, she told me she has not  paid me because she wants
the soffit and fascia in the front and back of the house done for free
as well. So, I told her if she paid me for the work I completed on the
contract, I would do the rest for free. So, she told me she would put a
check in the mail that Monday morning. I told her I was going to finish
the work on that Wednesday. When Wednesday came around, I called and
told her I couldn't do the work until Saturday. But I also told her I
hadn't receive the check in the mail as well. When the mail came on
Thursday, the check was still not there. So, I called her, she gave me
some story about she doesn't know how to put a stop payment on the
check, and go ahead and finish the work on Saturday and call her after
we get finished and she would come out and pay. I sent her a text that
Thursday, telling her I am not going to do the extra work until I get
paid for the work I already completed and was contracted to do. On that
Saturday, still dealing with emotions of I am not going to get paid for
this job, I get an email from the Revdex.com that she filed this complaint. I
was in total shock.

Dear Mr. and Mrs. [redacted]-I appreciate you taking the time to speak with me.  Pursuant to our conversation, we have reset your application to allow you to apply for the higher loan amount you desire.  The application is in process and will be funded once the proper documentation...

has been provided.  Thanks again for your patience and business!

I agree. I kept getting pre approved things in the mail and finally decided to go for it and do a debt consolidation loan and sure enough same thing happened to me. Fill out all the needed info with the pre approved offer code and boom, said we have nothing available for you at this time. Interesting to say the least.

I want to opt out from Best Egg and their affiliates' mailing lists. To do so, the website requires my social security number! This is absurd. An invasion of my privacy in every way. I do not know how this is legal.

After receiving the loan offer from Best Egg on 1/10/2014 and reviewing the bad reviews on this site and others, I will not be applying for my pre-approved loan for up to $35,000. All consumers should be aware of this company and other mass mailing marketing companies that take your information you provide to them when filling out the application and share or sell your information to other companies. Ask yourself, "How did they get my info and know my credit rating"? This should alarm you.

Great experience! Thank you Bestegg for helping me to get rid of the headaches of many credit cards payments every month.

Dear [redacted],Thank you for sharing your concerns.  First, I would like to assure you that your credit was not impacted as a result of your application as we only facilitated a “soft pull”.  I am unable to communicate the specifics of your application but...

would like to assure you that many factors are considered when determining the appropriate rate of interest for each loan.  These factors include a review of your credit history, financial ratios and information you provided in your application such as income and employment. Lastly, per your request I have added you to our “Do Not Solicit” file.  I apologize for any inconvenience we may have caused.  Thank you for your application, hopefully we can serve your financial needs in the future.

Mr. [redacted]-Thank you for sharing your concerns.  I apologize for any inconvenience we may have caused you.  My attempt to reach you was solely to discuss this complaint and to inform you that we have removed you from our calling list.  I hope we are able to do business with...

you in the future.

The process was painless. It took less than 15 minutes.

Dear [redacted],Thank you for reaching out to share your concerns.  I apologize for any inconvenience we may have caused.  At your request, I have placed your information on our "do not solicit" file so you will not be included in future mailings.  We are...

partnered with Credit Karma to provide an avenue for customers to apply for our loans.  The advertisement does constitute a pre-approved offer.  Lastly, I would like to assure you, this did not impact your credit rating as we only facilitated a "soft" inquiry.  Again, I apologize for any inconvenience this may have caused.  I have tried to reach you and left two messages with my contact information.  Please feel free to contact me if I can be of any further assistance.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted]
 
Best Egg needs to remove their inquiry from my grandmother's credit report. They are clearly not going to give her the loan. I will have our lawyer contact them directly.
Regards,
[redacted]

Easy to use. Clear disclaimers. Very pleasant process

I can't believe how easy it was to apply and how quickly I received an answer! I'm happy to be a customer.

Very unorganized and unprofessional. Weeks after I paid off the loan they haven't send me a statement! Finally I don't have to deal with them. Negative experience overall!

I applied for a personal loan to help with some extra funding I needed to buy a home after receiving a mailer. I applied through the website and they offered me $7,500 at a 29.99%!!!!!
You've got to be kidding me!
I called to negotiate and the agent just said this is the offer. Over the last few they call without leaving a message 2-3 times a day.
No thank you!!!

[redacted]Per our conversation, Marlette Funding and the Best Egg loan product are not associated with any third-party debt negotiation firms.  It is a coincidence you received a call shortly after applying for a Best Egg loan.  We do not share our applicant's information with...

any non-affiliated companies.  Please let us know if there is anything we can do to assist you further.