Plumbing Masters

Because I have an older home, I've used this company about seven or eight times in the past ten years, and have always had a positive experience. However, this last visit on August 24th was exceptionally great! Robin was very efficient and professional, and provided outstanding service! I will certainly be using them again in the future!

We have used Plumbing Masters for all our plumbing and air conditioning needs. They have replaced our AC unit, and done plumbing repairs and have done an excellent job with reasonable pricing. Their response time is short, they let you know via phone when they will arrive on the scheduled day, and their work is very professional and clean. I would highly recommend them. Robin did an excellent job today for clogged drains. All their work carries their warranty.

the service was top notch! Very friendly and thurough ensuring that I understood everything he was doing and potential future problems and signs to look for.

I highly recommend Plumbing Masters for efficient, honest, prompt plumbing repairs. Roger A[redacted] was my technician and I highly recommend his work.

I am glad I called them, the plumbing masters person mr. [redacted] listened to the issue and diagnose the problem we have been having for some time. I would greatly recommend their services, they did a better job to figure out the problem than some of the otheres I had called earlier.

Be sure you get a second opinion for any service you are quoted from this company. I was in a bind and needed to get the water turned back on a house and they completely took advantage of the fact that I was Female, and a senior citizen and charged me $1195 for a job that I got quotes from 2 other companies for $375 and $426. The plumber said he would be there at least 4 hours and he was not and he caused me to have drywall repair in addition to his charge and the other plumbers said the hole he cut was way to big for the repair he was doing. He also quoted me outrages prices for additional services that he thought I needed.. I felt like I was buying a used car!! I contacted the company 3 days ago and still have not heard back from a manager. Please get a second opinion on any work they do and save yourselves some money!!

[redacted] and [redacted] were prompt, friendly and solved the problem quickly.

Plumbing Masters office contacted me quickly to set up an appointment. Very helpful and friendly office. Was able to make an appointment within 2 days.

[redacted] (plumber) was very knowledgeable and went out of his way to make repairs. He explained what he was going to do and gave instructions on how to maintain/adjust the hardware.

Appreciated Don's expertise and friendly service.

Extremely pleased with the service I received from [redacted]. His persistence and quality of work surpassed my expectations. Very professional, knowledgeable and courteous.He went above the norm to insure my complete satisfaction. The company was my 3rd estimate for repairs and I'm absolutely thrilled that he could save me literally thousands of dollars. This man is my hero. Thank you from the bottom of my heart.

Our service technician was thorough and knowledgeable. I would recommend Plumbing Masters for a positive and efficient experience.

Plumbing Masters saved the day! We had an issue with an outside valve that was damaged requiring the main water to be shut off to the house at 9pm. We called a number of plumbers offering 24/7 service and Plumbing Masters was the only one that offered to be onsite within 45 minutes of our call. Jessie arrived and examined the valve and immediately discovered that the bleeder valves had been broken off. His mastery of plumbing and mechanics allowed him to complete the repair within an hour and we were back to normal. Jessie is great, he's very professional and polite. I felt he conducted himself in an exemplary manner and did what was necessary at a reasonable cost to complete the repair. I highly recommend Jessie and Plumbing Masters.

Wonderful customer service and super friendly staff. Work was done quickly and correct the first time. I wont use any other plumber ever again besides Johnny. Unbelievable speed of the response after I called for the appointment.

[redacted] did a great job. He was quick and friendly.

This company charges $300 per hour which is a huge ripoff. They charge me $721 to snake my mainline.

I paid to be a diamond club member and had A technician out on Monday to inspect our pipes. Less than 48 hours later our sink and washing machine backed up. Two more technicians showed up this morning and said it will cost $569 to fix it. Nothing was broken until after the first technician finished with our diamond club inspection. Now our house smells like sewer. This company is a scam. The first tech was [redacted].

On Saturday, 1-2-2016, we woke up and noticed water backing up in the shower
when we flushed the toilet. I called Plumbing Masters. The plumber came out and
put a camera in our drains and found roots in the line. He said that the inspection
fee would be waived if we decided to get the drains fixed. Because it was an
emergency, I agreed. At noon two men started working; digging down to find the
sewer pipe that was clogged. They replaced about 12 feet of drain pipes and
installed cleanouts and finished at about 6 pm (for a total of about 6 hours.) We
have no complaint about the quality of the work. They charged me $4,200.00 for
6 hours of simple manual labor. I had to put it on my charge card. I was astonished at the amount I was charged, and strongly feel that the amount was
unreasonable. I have seen their ads boasting a $99 drain cleanout; and another
ad says, "Plumbing issues shouldn't drain your wallet." Well, they certainly drained my wallet!
Thank you.
E. S.

[redacted] was very professional, and did a wonderful job with the repairs. I will continue to use this company in the future. Five star service!

Once [redacted](owner) got involved things got done. He made it right. Thank you for fixing the mess.

Exceptional quality and service. Johnny and his team were very professional and knowledgeable. They completed all the work within the time Johnny quoted us before starting. He was very straightforward with pricing and offered us various options to meet our needs and budget. We could not be more pleased.

[redacted] was very professional, and extremely polite. He completed the work very quick and to top notch quality! Will use plumbing master again!