*** have to admit that I have no one to blame but myself - I should've read the reviews first, so my loss would've been preventedBut for those who can benefit for prior knowledge of the apparently common scheme running on Poshmark - here goesI sold a dress to *** for (as per her own admission) an upcoming weddingThe dress was identified by the manufacturer (Badgley Mischka) as "Red Gown with Shawl", although the actual color was with a fuchsia tint, which the pictures on my site were clearly shownI shipped this dress the same day I've accepted the offer, in the original garment bags for both the dress and the shawl, using a large USPS envelope to prevent wrinklesTwo days later the buyer opened the case regarding this sale claiming "the color was not as described" (I had pictures posted, in different light, mind you) The case was approved shortly, but it took the buyer almost ten more days (and probably the weekend for this wedding) to ship the dress backWhen I got it, I was really shocked – it was shipped shoved in the medium size envelope, with no garment bags or hanger (I don’t understand why the buyer took the shawl out the zipped bag if the color of the dress is “not as described”)In addition, the dress was stained, and the boning structure of the corset was bent and twistedI contacted the customer service, but – as people on previous reviews mentioned – they brushed me off with the “can’t confirm the original state of the item shipped” bs and quite insulting $credit to my accountI am writing to the CEO of Poshmark, but have no hope of my situation, meaning falling a victim of the common Poshmark scheme being resolvedI only hope that people who are reading this review would think twice before using Poshmark
I sold a luxury purse online through poshmark, on November 21,the purse was approved to be returned back to me due to buyer not happy with purchaseThe buyer has days to return the bought merchandise to the seller and if it isn't returned according to poshmark rules the poshmark automatically deposits the money into your accountI have yet too receive my product or money deposited into my account it has been well over daysI reached out to poshmark via email several timesFinally, I received an email only to be told that they are reaching back out to the buyer again to have her shipPoshmark is allowing this purchaser to keep my merchandise buy not enforcing their on policy!
Regarding order #*** - *** *** Sparkle and Fade Knit dressOur team reached out to the user on April 9th, to request additional photosAs we did not hear back from the
user, we followed up again on April 11th, As stated in our email on 4/19, “We kindly ask that you please send in additional photos within hoursIf we do not hear back from you within hours, we will need to resolve the case and it will no longer qualify for a return.” The user failed to reach out to us and/or send in the additional photos and as such, we were forced to deny the case on 4/For this reason, we consider the case closed
I saw a beautiful hat on Poshmark and purchased it; however, when it arrived it was neither the same material or color as advertised and when I attempted to return it Poshmark gave me the run around and have an Oh Well kind of attitudeBAD SERVICE: BUYER BEWARE
A few weeks ago I ordered a pair of shorts from a seller on PoshmarkWhen I received the shorts, they did not arrive as described by the seller so I filed a claim with Poshmark asking for a refund if I return the item which Poshmark approvedPoshmark sent me the USPS prepaid shipping label and I sent the item backAfter a few days, the seller told me she did not receive the return and after contacting USPS (and finding that there were no updates with my tracking number) it was determined that the item likely got lost in transitI contacted Poshmark support which is only available via email (posh does not have phone service) and the day after they responded back and asked me for some follow up questions which I responded toIt has been roughly weeks and I since have not received a response from poshmarkI sent new emails and have received no response from poshmark supportI have definitely been scammed by this company as money was taken out of my account when an item is not e
Complaint* ***I am rejecting this response because: I am not interested in what POSHMARK feels is closed, or fair, or what heir policy isThe facts are simpleregardless of the size and the way the picture indicated, the *** DOES NOT FIT I consider POSHMARK's position as un-professional, operating in bad faith, empty promise and borderline fraudulent I EXPECT A FULL REFUND offer from POSHMARK Sincerely,*** ***
I have repeatedly tried to get them to drop me from their advertising listI sent letters to them making this same request on March 4, and again on March 20, and have never heard from themI continue to receive email advertising from them and I want it permanently goneI don't know what more I can do to STOP them and I need help from you or someone you recommend
Poshmark has a guarantee policy on a person receiving a product as advertisedI purchased an item and the measurements were not mentioned in the listingUpon receiving the item I immediately noticed that they did not fit correctlyI filed a casePoshmark asked for photos to prove my caseI submitted the photosA few days later Poshmark asked for additional photos which I then providedI made an additional comment on the case and I sent an email to supportA few days later my return was denied stating that I had not sent in the second set of requested photosI sent an email to customer service of the photos sent with the time stamp showing that I had sent them in a timely mannerI have not heard anything form PoshmarkPoshmark has a guarantee policy, and I feel that u was mistreated in this matterI did everything asked of me, and was deniedAll I want is to be refunded the amount of the item I bought and I will send the item backI did not want any of this hassleI hope
I recently began using Poshmark to earn some extra moneyI emailed Poshmark because I want to be sure I operate legally from a tax perspectiveI realize Poshmark does not provide tax adviceI was not asking for tax advice specifically, but rather functionality of the appWhile I have no problem figuring out my income tax I need to pay related to this part time endeavor, I do not have a way to invoice buyers and include sales taxI thought maybe there was something I was missing on the Poshmark App so I emailed them and was initially told they "are not able to provide tax advice"I rephrased my question to ensure they understood I was purely talking about the functionality of the app and I have not received a responseI find this incredibly poor customer service given that it is putting sellers in position where they basically are unable to appropriately abide by the lawI live in Idaho and when I reached out to Idaho Sales Tax Commission to make sure I was not being unreasonabl
As stated, the dispute management team has concluded that the item is as described because the seller described the listing as "The seller's listing description states, "Size says 7/on the inside and on the original box, but I'm a 7.5/and these are a perfect fit."Due to this, the return was denied and the issue is resolved
First issue seller never shipped item and I had to wait weeks to get a refundSecond issue seller described items flaws as not noticeable however they are and I can’t use themPoshmark decided in favor of the seller and will not help me
Business claimed I can sell my personal belongings without any issuesAnd one of their buyers destroyed my item sent it back and poshmark tells me it is something I overlooked! I did not overlook a watch where the metal is all twisted and destroyed
On approximately *** *** ***I sold coatswere favorably received and I was told funds were being processed on ***Poshmark states if all is favorable then funds will be released on 4th dayWell it appears that buyer of one coat claims it was a counterfeitI was not provided details, or an opportunity to provide proof to defend myselfIn the meantime, I have funds totaling $*** which shows as in process to deliver to my bank on ***Apparently Poshmark is withholding money without an explanation
I contacted the business to return an item I had purchasedIt was a women's jacket that when it came was actually mensi was not able to return the jacket online because it said it had been more than hours since the item was deliveredi wrote the business about times explaining that I was on vacation and now it was five days since the item was returnit was also falsely advertisedthe yare refusing to refund me
I ordered a *** * *** *** fragrance mist and lotion from a seller on Poshmark, crissaaaa is her Poshmark nameTHREE weeks later I received a package that was open on both ends with a broken, empty bottle sticking out and no lotion in sightI promptly took pictures aid the package and bottle and emailed them to Poshmark to request a refunddays later I received this email: We have reviewed the case you submitted for order "*** ** *** *** *** *** *** ***"Unfortunately, this case does not qualify for a return because: - no longer able to further compensate for liquid purchasesI was quite surprised since if it's something you allowed to be sold on your app, and there are literally 100's of perfume listings on Poshmark, why would you not be able to offer a refund on it? I sent them another email stating this, and they sent me this email: Hi *** ***, Thank you for the emailAs you know, Poshmark does not support buying and selling perfumes or liquidsWe have pre
Poshmark is a company that has a policy that strictly prohibits the sell of replicas and/or fake itemsBecause of that policy, I decided to purchase a dress from a seller who sells through the Poshmark siteI had discovered that the dress was really popular and many knock offs were being producedI felt secure knowing that Poshmark prohibited the sell of fakes and I decided to order itThe seller advertised the dress using a photo of the authentic garment so I was confident that I would receive an authentic garment as wellWhen I received the garment, it was very obvious that the garment was a replicaI filed a claim through Poshmark immediately on the same day that I received the dressAs evidence, I sent photos of the replica as well as photos of an authentic dress that I was able to find in a local dress boutiqueThe photos of the dress from the boutique matched the advertisement photo perfectly, while the photo of the dress that I received showed that it was clearly not the
On November 29, I sold a pair of sneakers on Poshmark’s appI was emailed a shipping label to ship out the order using USPSOn the morning of November 30, I ship out the itemLater that night around 8pm I receive this email We wanted to let you know that order * *** for "Adidas Yeezy Boost V‘Sesame’" was canceledWe canceled the order for the following reason(s): - Payment method and/or shipping address needs to be verified Please do not ship this orderIf for some reason the order has already been shipped, please contact usSo I follow the process contact support and have not had any luck getting help from anyone at all in solving this issueToday is December 6, The item was sold for $320, Poshmark’s fee is $and I was suppose to receive $Now I have no sneakers or my money and the holiday season is around the cornerThe tracking number from the shipping label Poshmark provided says the person who purchased the sneakers received
Our disputes team is currently in contact with this user in regards to their orderAt this time they have noted providing the buyer with a prepaid shipping label to ship the item to our headquarters for reviewIf the item is determined counterfeit, they will issue a full refundTherefore, at this
time we ask that the item is shipped out using the label providedThe team will then be in touch via support email.
Due to this, we consider the case resolved
BUYERS BE AWARE! YOUR RIGHTS ARE NOT BEING PROTECTED BY POSHWHEN MAKING A PURCHASE, THEY WILL HOLD YOUR MONEY TO ENSURE THAT YOU CANNOT BACK OUT OF THE SALE, SO THEY CAN HAVE THEIR CUTAT THE SAME TIME, SELLERS CAN DO WHATEVER THEY WANT: SELL YOU DAMAGED GOODS OR CANCEL THE PURCHASE AT ANY TIME AND POSH WILL TAKE THEIR SIDE!
Good afternoon - I made a purchase off Poshmark*** (an online consignment shopping market), however, the item I paid for was not the item described (boots were described clearly as one size, the pair I received were a full two sizes smaller)I've been trying to work with Poshmark customer service for a week and a half no with no assistanceThey offered me "Poshmark credits" which I do not need, nor did I ask forAll I need from them is a full refund for my purchase + shipping as the item received was fraudulently advertised
*** have to admit that I have no one to blame but myself - I should've read the reviews first, so my loss would've been preventedBut for those who can benefit for prior knowledge of the apparently common scheme running on Poshmark - here goesI sold a dress to *** for (as per her own admission) an upcoming weddingThe dress was identified by the manufacturer (Badgley Mischka) as "Red Gown with Shawl", although the actual color was with a fuchsia tint, which the pictures on my site were clearly shownI shipped this dress the same day I've accepted the offer, in the original garment bags for both the dress and the shawl, using a large USPS envelope to prevent wrinklesTwo days later the buyer opened the case regarding this sale claiming "the color was not as described" (I had pictures posted, in different light, mind you) The case was approved shortly, but it took the buyer almost ten more days (and probably the weekend for this wedding) to ship the dress backWhen I got it, I was really shocked – it was shipped shoved in the medium size envelope, with no garment bags or hanger (I don’t understand why the buyer took the shawl out the zipped bag if the color of the dress is “not as described”)In addition, the dress was stained, and the boning structure of the corset was bent and twistedI contacted the customer service, but – as people on previous reviews mentioned – they brushed me off with the “can’t confirm the original state of the item shipped” bs and quite insulting $credit to my accountI am writing to the CEO of Poshmark, but have no hope of my situation, meaning falling a victim of the common Poshmark scheme being resolvedI only hope that people who are reading this review would think twice before using Poshmark
I sold a luxury purse online through poshmark, on November 21,the purse was approved to be returned back to me due to buyer not happy with purchaseThe buyer has days to return the bought merchandise to the seller and if it isn't returned according to poshmark rules the poshmark automatically deposits the money into your accountI have yet too receive my product or money deposited into my account it has been well over daysI reached out to poshmark via email several timesFinally, I received an email only to be told that they are reaching back out to the buyer again to have her shipPoshmark is allowing this purchaser to keep my merchandise buy not enforcing their on policy!
Regarding order #*** - *** *** Sparkle and Fade Knit dressOur team reached out to the user on April 9th, to request additional photosAs we did not hear back from the
user, we followed up again on April 11th, As stated in our email on 4/19, “We kindly ask that you please send in additional photos within hoursIf we do not hear back from you within hours, we will need to resolve the case and it will no longer qualify for a return.” The user failed to reach out to us and/or send in the additional photos and as such, we were forced to deny the case on 4/For this reason, we consider the case closed
I saw a beautiful hat on Poshmark and purchased it; however, when it arrived it was neither the same material or color as advertised and when I attempted to return it Poshmark gave me the run around and have an Oh Well kind of attitudeBAD SERVICE: BUYER BEWARE
A few weeks ago I ordered a pair of shorts from a seller on PoshmarkWhen I received the shorts, they did not arrive as described by the seller so I filed a claim with Poshmark asking for a refund if I return the item which Poshmark approvedPoshmark sent me the USPS prepaid shipping label and I sent the item backAfter a few days, the seller told me she did not receive the return and after contacting USPS (and finding that there were no updates with my tracking number) it was determined that the item likely got lost in transitI contacted Poshmark support which is only available via email (posh does not have phone service) and the day after they responded back and asked me for some follow up questions which I responded toIt has been roughly weeks and I since have not received a response from poshmarkI sent new emails and have received no response from poshmark supportI have definitely been scammed by this company as money was taken out of my account when an item is not e
Complaint* ***I am rejecting this response because: I am not interested in what POSHMARK feels is closed, or fair, or what heir policy isThe facts are simpleregardless of the size and the way the picture indicated, the *** DOES NOT FIT I consider POSHMARK's position as un-professional, operating in bad faith, empty promise and borderline fraudulent I EXPECT A FULL REFUND offer from POSHMARK Sincerely,*** ***
I have repeatedly tried to get them to drop me from their advertising listI sent letters to them making this same request on March 4, and again on March 20, and have never heard from themI continue to receive email advertising from them and I want it permanently goneI don't know what more I can do to STOP them and I need help from you or someone you recommend
Poshmark has a guarantee policy on a person receiving a product as advertisedI purchased an item and the measurements were not mentioned in the listingUpon receiving the item I immediately noticed that they did not fit correctlyI filed a casePoshmark asked for photos to prove my caseI submitted the photosA few days later Poshmark asked for additional photos which I then providedI made an additional comment on the case and I sent an email to supportA few days later my return was denied stating that I had not sent in the second set of requested photosI sent an email to customer service of the photos sent with the time stamp showing that I had sent them in a timely mannerI have not heard anything form PoshmarkPoshmark has a guarantee policy, and I feel that u was mistreated in this matterI did everything asked of me, and was deniedAll I want is to be refunded the amount of the item I bought and I will send the item backI did not want any of this hassleI hope
I recently began using Poshmark to earn some extra moneyI emailed Poshmark because I want to be sure I operate legally from a tax perspectiveI realize Poshmark does not provide tax adviceI was not asking for tax advice specifically, but rather functionality of the appWhile I have no problem figuring out my income tax I need to pay related to this part time endeavor, I do not have a way to invoice buyers and include sales taxI thought maybe there was something I was missing on the Poshmark App so I emailed them and was initially told they "are not able to provide tax advice"I rephrased my question to ensure they understood I was purely talking about the functionality of the app and I have not received a responseI find this incredibly poor customer service given that it is putting sellers in position where they basically are unable to appropriately abide by the lawI live in Idaho and when I reached out to Idaho Sales Tax Commission to make sure I was not being unreasonabl
As stated, the dispute management team has concluded that the item is as described because the seller described the listing as "The seller's listing description states, "Size says 7/on the inside and on the original box, but I'm a 7.5/and these are a perfect fit."Due to this, the return was denied and the issue is resolved
First issue seller never shipped item and I had to wait weeks to get a refundSecond issue seller described items flaws as not noticeable however they are and I can’t use themPoshmark decided in favor of the seller and will not help me
Business claimed I can sell my personal belongings without any issuesAnd one of their buyers destroyed my item sent it back and poshmark tells me it is something I overlooked! I did not overlook a watch where the metal is all twisted and destroyed
On approximately *** *** ***I sold coatswere favorably received and I was told funds were being processed on ***Poshmark states if all is favorable then funds will be released on 4th dayWell it appears that buyer of one coat claims it was a counterfeitI was not provided details, or an opportunity to provide proof to defend myselfIn the meantime, I have funds totaling $*** which shows as in process to deliver to my bank on ***Apparently Poshmark is withholding money without an explanation
I contacted the business to return an item I had purchasedIt was a women's jacket that when it came was actually mensi was not able to return the jacket online because it said it had been more than hours since the item was deliveredi wrote the business about times explaining that I was on vacation and now it was five days since the item was returnit was also falsely advertisedthe yare refusing to refund me
I ordered a *** * *** *** fragrance mist and lotion from a seller on Poshmark, crissaaaa is her Poshmark nameTHREE weeks later I received a package that was open on both ends with a broken, empty bottle sticking out and no lotion in sightI promptly took pictures aid the package and bottle and emailed them to Poshmark to request a refunddays later I received this email: We have reviewed the case you submitted for order "*** ** *** *** *** *** *** ***"Unfortunately, this case does not qualify for a return because: - no longer able to further compensate for liquid purchasesI was quite surprised since if it's something you allowed to be sold on your app, and there are literally 100's of perfume listings on Poshmark, why would you not be able to offer a refund on it? I sent them another email stating this, and they sent me this email: Hi *** ***, Thank you for the emailAs you know, Poshmark does not support buying and selling perfumes or liquidsWe have pre
Poshmark is a company that has a policy that strictly prohibits the sell of replicas and/or fake itemsBecause of that policy, I decided to purchase a dress from a seller who sells through the Poshmark siteI had discovered that the dress was really popular and many knock offs were being producedI felt secure knowing that Poshmark prohibited the sell of fakes and I decided to order itThe seller advertised the dress using a photo of the authentic garment so I was confident that I would receive an authentic garment as wellWhen I received the garment, it was very obvious that the garment was a replicaI filed a claim through Poshmark immediately on the same day that I received the dressAs evidence, I sent photos of the replica as well as photos of an authentic dress that I was able to find in a local dress boutiqueThe photos of the dress from the boutique matched the advertisement photo perfectly, while the photo of the dress that I received showed that it was clearly not the
On November 29, I sold a pair of sneakers on Poshmark’s appI was emailed a shipping label to ship out the order using USPSOn the morning of November 30, I ship out the itemLater that night around 8pm I receive this email We wanted to let you know that order * *** for "Adidas Yeezy Boost V‘Sesame’" was canceledWe canceled the order for the following reason(s): - Payment method and/or shipping address needs to be verified Please do not ship this orderIf for some reason the order has already been shipped, please contact usSo I follow the process contact support and have not had any luck getting help from anyone at all in solving this issueToday is December 6, The item was sold for $320, Poshmark’s fee is $and I was suppose to receive $Now I have no sneakers or my money and the holiday season is around the cornerThe tracking number from the shipping label Poshmark provided says the person who purchased the sneakers received
Our disputes team is currently in contact with this user in regards to their orderAt this time they have noted providing the buyer with a prepaid shipping label to ship the item to our headquarters for reviewIf the item is determined counterfeit, they will issue a full refundTherefore, at this
time we ask that the item is shipped out using the label providedThe team will then be in touch via support email.
Due to this, we consider the case resolved
BUYERS BE AWARE! YOUR RIGHTS ARE NOT BEING PROTECTED BY POSHWHEN MAKING A PURCHASE, THEY WILL HOLD YOUR MONEY TO ENSURE THAT YOU CANNOT BACK OUT OF THE SALE, SO THEY CAN HAVE THEIR CUTAT THE SAME TIME, SELLERS CAN DO WHATEVER THEY WANT: SELL YOU DAMAGED GOODS OR CANCEL THE PURCHASE AT ANY TIME AND POSH WILL TAKE THEIR SIDE!
Good afternoon - I made a purchase off Poshmark*** (an online consignment shopping market), however, the item I paid for was not the item described (boots were described clearly as one size, the pair I received were a full two sizes smaller)I've been trying to work with Poshmark customer service for a week and a half no with no assistanceThey offered me "Poshmark credits" which I do not need, nor did I ask forAll I need from them is a full refund for my purchase + shipping as the item received was fraudulently advertised