I received an item from a seller on Poshmark but when it arrived it had two stains on the front area that I was not aware of from the item listingI asked for a return and was granted a return by PoshmarkA company is supposed to send a return shipping label when it is not the buyers fault for a listing not being as described and that isn't what I receivedI wrote Poshmark Customer Service on three separate occasions asking for a return shipping label and never received oneI don't understand why they would not send me a shipping label for this item after I was granted a return by the companyI will be pursuing legal action for this injustice no matter how small the matter is this company does not act in the best interests of its buyers
I am a buyer /seller on Poshmark I joined Poshmark in April Shortly thereafter, in July 2017, I had serious medical issuesI was unable to use the website or ship out ordersI could not put my account on vacation hold because the issues arose suddenly and were very severeAs a result, buyers purchased from my closet and their orders were canceled for non-shipmentThis happened with ordersMy account was suspendedIn November 2017, I was betterI wanted to re-join the Poshmark communityI reached out to Poshmark and explained why I was unable to ship the orders and that my medical issues had been resolvedMy account was reinstatedSince then, I have sold over orders on Poshmark and received over one hundred 5/star reviews and love notes (which are left by buyers who feel a seller went above and beyond with a specific order)I am a posh ambassadorMy average ship time is days (and I am constantly trying to improve it)I primarily sell curated mystery outfit
I am a regular seller and buyer on Poshmark and have never experienced any issues, however, this issue has revolved around a major/total lack of response from Poshmark Support to myself or the seller of the item I purchasedWe have both been contacting Poshmark for a week, with no response, to find out where the wedding dress I ordered has disappeared toPoshmark initially sent this to an incorrect address, where the package was refusedI tried to deal with this on my end with USPS, went to the USPS store to pick up the package as they asked me to do, only to find out the package was no where to be foundAfter spending another hours on the phone with USPS, they confirmed the package was lostI informed the seller of this information and we have both made multiple attempts to reach Poshmark to assist with this matter, and I have requested multiple refundsAs mentioned, there has been a TOTAL lack of response from the Poshmark Support teamthey have not even confirmed if they a
I recently sold a Louis Vuitton Artsy bag for $Buyer purchased instantly, no questions no commentsPictures and info provided upon postingOne image did not want to upload which was to indicate that there were small cracks on the lip of the bag on either sideUnderstandably, buyer opened a case against meOk, I stated that I would not like partial credit I wanted the bag RETURNEDEither pay full price or return itNo in betweenI have as of yet to hear back from them other than the automated emailHow long does it take to switch email serversI would just like this resolved ASAP I count on these proceeds to support my family
My teenage daughter sold her prom dress onlineI shipped the dress promptly as the seller said she needed it that weekAfter having the dress for days the seller requested to send the dress backWhen the dress came back it was in horrible conditionThe zipper was ripped out and torn at the bottom of the zipperPatches of beading was missing from the dressThis dress was $*** new and my daughter was selling it for $*** We have tried contacting Poshmark but they will not give up our moneyNow we are stuck with a dress that we cannot sellI honestly believe the buyer wore the dress and then returned it to usThis dress was in excellent condition when we mailed it and I have plenty of pictures and witnesses to prove itI cannot believe Poshmark is allowing this woman to get away with this!
On the surface, Poshmark seems to be too good to be true!
However, under the surface, Postmark, is a very confusing and misleading storeSizing is a big issue and not explained in their listingsA specific size that you wear is not the same size from one listing to anotherIt’s almost as if the sellers are using Asian, European, and American sizing's And “BEWARE” ALL SALES ARE FINAL! You can return items under certain conditionsIf it doesn’t fit you are stuck with itIf you do not like the quality as most are inferior you’re stuck with itIf an item is defective and can be photographed there is a good possibility that you may be able to return it, however, when they receive your email, they will open up a case and it will go under review! From that point it can take up to two weeks to receive an answerThen you can send the item back and if they approve your email and they still can deny your claim! *** ** *** *** ** *** ** *** ** *** *** *** ** *** ** *** ***
I ordered a product from postmark online consignment item - a coach walletI never recieved iti have several e mail contacts with just auto responses telling me to cancel through their site which I cannot get tothey already took the money out of my accountno phone number to call them or any direct contact to speak to someone*** ***item number ***thank you
On October 15, I ordered shirts from Poshmark, Order# ***The shirts are listed as men's size XXLI received the shirts and they are grossly mislabeled (size is men's Small to Medium) and they have been previously worn, not washed and smellI contacted Poshmark and they requested photos of shirts to which I sent themPoshmark then requested I send them photos a 2nd time in order to PROVE the shirts are dirty and smelly?! I have an android phone, not a $NikkonI offered to send them the shirts so they can size them and determine their cleanliness, but they refused and closed my claim/complaintTheir business practices are totally unethical and I believe fraudulent, whereas you're selling dirty smelly clothes online!
I sold items using their app and they never sent me my money that I was supposed to and they kept my items and my money and they refused to send you my checks and respond to my emails
Customer service never answered my complaint that was filed initially a month ago to redeem the money they claimed was “completed” but never actually deposited into my accountI believe this company is fradulent and unprofessional
This was about my fourth time making a purchase from Poshmark***I purchased a Prada sunglasses based on the pictures and description because this purchase is done online, I was not able to see the productThe same day the sunglasses arrived, I noticed that it was not as describedThe seller took pictures of the entire glasses except the outside of the glasses where the Prada sign is fadingThe D in the word Prada was completely not visibleI notified Poshmark immediately based on their policy and submitted supporting pictures that were clearly legibleI did not know that they sent me two emails requesting additional pictures of the defect which would be the same side of the glasses that I had already submittedI had to submit my return request on Poshmark website and was checking everyday for the result and only saw that the case was pendingWhen I checked two days ago, I noticed that it said the product was deliveredThat was when I found out that they had sent me some emai
Poshmark is allowing sellers to use there platform to attract buyers, then the sellers steal money from the buyers, example I made a purchase for a handbag under Poshmark to a Sarah Collin, then Sarah backed out of the deal and paypal has paid her and I received my goodsI have tried to reach out to Poshmark, several timesI'M OUT OF $500! this is ridiculous
Complaint:***I am rejecting this response because: You have made it clear from your handling of the matter that you do not value me as a clientI have learned that if I use *** to purchase instead of posh credits, I am covered on fraudulent and defective items after daysIn contrast to your handling of this, which has earned you a B- from the Revdex.com, when I contacted Michele, they showed integrity and will honor their product and fix it for freeSo, even though you have earned THOUSANDS of dollars from my purchases on poshmark due to your 20% fee, and *** has earned a few hundred from my purchases, they stepped up to the plate and made sure I was a happy customerTHat is why they have an A rating and you do notI hope it was worth the $*** to you for the bad publicityNicely done.Sincerely,*** ***
This place “authenticates” fake Louis Vuitton handbags! Extremely unprofessional and incompetentThey say you get free authentication if you spend $500, but all you get is some mn, who works for Poshmark, saying it’s real when it isn’tAt least that was in my case
Hi! I have been selling clothes and shoes through this business on their app and have been a user for over yearsI listed a pair of brand new *** *** Jeggings - Dark Wash, because they were too large for meA buyer that goes by "***" on their profile purchased the jeggings and I proceded normally how I do with the other many many items I have sold and not ever received a problem withAfter I got the notice that the package was delivered another notification came in from Poshmark saying that a case was opened for my sale because the product was either 'broken damaged or not as listed'About a couple days later the 'case photos' were released and the photos the purchaser posted were NOT and ANYWHERE near the pair of jeggings I sent outAs someone who worked for the company *** *** and knows their jeans very precisely, these jeans were not only a completely different wash, color and style but not even made by the company anymoreHer photos of HER jeans had a ripped
I placed an order through Poshmark but the jewelry received were not as described by the sellerThe materials were not authenticInstead of being sterling silver, genuine freshwater pearls, and *** crystals, the items were fake cheap costume jewelryI contact Poshmark and emailed them pictures of the missing stamp and 18K stamp on the jewelryPoshmark also asked for pictures of a magnet test, which I also emailed, depicting the silver necklace attracted to the magnet, proving that it is made of metal, not the sterling silver stated on the listingI sent the company two emails with the pictures of the jewelry, as evidence that they were fake costume jewelryPoshmark "denied this case since it did not qualify for a return under the guidelines." I suspect my refund was denied, even with substantial evidence, because Poshmark is more concerned about earning 20% of the sale, than refunding an order that was clearly misrepresented for the purpose of duping customers
I purchase an item from Poshmark on the 15th of April all mail is through priority which I usually always receive within to business days the tracking stopped on April 19th and there's been no more movement from Sacramento California so I contact the Poshmark because I the seller and USPS realize something went wrong with the package they told me to contact them back April 30th weeks I did today no reply I left over messages all I want back is my $but I'm getting no response it's unfair to me it's rude and I've been buying and selling with them since
I ordered an item as a gift but the person received the incorrect size I understood there is no refund, but fully expected them to send the correct itemI provided photos of the order confirmation which had the correct size ordered and I provided a photo of the actual item received Customer support would not even discuss trying to get the correct item for me I never requested a refund - but all they would tell me is a refund is against their policyI just wanted the correct item So I am out my $$ and the item I ordered
It’s a scam - stay away
We sell items online through this company Poshmark.comRecently, we sold an authentic Vintage Louis Vuitton bagWe packaged the bag, and mailed it out by use of the postal label provided by Poshmark.comSeveral days later the item was delivered to the customers PO Box, but not shown as delivered/received by the customerIn that PO Box the item sat for DAYS, meanwhile, Poshmark still has not released our money for the saleDuring this day period, we contacted Poshmark several times through the customer support emailThey are very slow to respond, but it's the only way to contact themFinally, customer support responded back and stated we had to wait until after the 9th day before they would step in and offer assistanceSo, on the 10th day, we emailed POSHMARK again about receiving our money for the saleUpon Poshmark's investigation into the delivery of the bag, they stated that now the item had been shown as picked up by the customer, and now that we would have to wait ano
I purchased a Large Wool Sweater, it came in and had been shrunk to what would be a size Extra-SmallI filed a complaint and they sent me an automated replyI continued reaching out and received four more automated replies
I received an item from a seller on Poshmark but when it arrived it had two stains on the front area that I was not aware of from the item listingI asked for a return and was granted a return by PoshmarkA company is supposed to send a return shipping label when it is not the buyers fault for a listing not being as described and that isn't what I receivedI wrote Poshmark Customer Service on three separate occasions asking for a return shipping label and never received oneI don't understand why they would not send me a shipping label for this item after I was granted a return by the companyI will be pursuing legal action for this injustice no matter how small the matter is this company does not act in the best interests of its buyers
I am a buyer /seller on Poshmark I joined Poshmark in April Shortly thereafter, in July 2017, I had serious medical issuesI was unable to use the website or ship out ordersI could not put my account on vacation hold because the issues arose suddenly and were very severeAs a result, buyers purchased from my closet and their orders were canceled for non-shipmentThis happened with ordersMy account was suspendedIn November 2017, I was betterI wanted to re-join the Poshmark communityI reached out to Poshmark and explained why I was unable to ship the orders and that my medical issues had been resolvedMy account was reinstatedSince then, I have sold over orders on Poshmark and received over one hundred 5/star reviews and love notes (which are left by buyers who feel a seller went above and beyond with a specific order)I am a posh ambassadorMy average ship time is days (and I am constantly trying to improve it)I primarily sell curated mystery outfit
I am a regular seller and buyer on Poshmark and have never experienced any issues, however, this issue has revolved around a major/total lack of response from Poshmark Support to myself or the seller of the item I purchasedWe have both been contacting Poshmark for a week, with no response, to find out where the wedding dress I ordered has disappeared toPoshmark initially sent this to an incorrect address, where the package was refusedI tried to deal with this on my end with USPS, went to the USPS store to pick up the package as they asked me to do, only to find out the package was no where to be foundAfter spending another hours on the phone with USPS, they confirmed the package was lostI informed the seller of this information and we have both made multiple attempts to reach Poshmark to assist with this matter, and I have requested multiple refundsAs mentioned, there has been a TOTAL lack of response from the Poshmark Support teamthey have not even confirmed if they a
I recently sold a Louis Vuitton Artsy bag for $Buyer purchased instantly, no questions no commentsPictures and info provided upon postingOne image did not want to upload which was to indicate that there were small cracks on the lip of the bag on either sideUnderstandably, buyer opened a case against meOk, I stated that I would not like partial credit I wanted the bag RETURNEDEither pay full price or return itNo in betweenI have as of yet to hear back from them other than the automated emailHow long does it take to switch email serversI would just like this resolved ASAP I count on these proceeds to support my family
My teenage daughter sold her prom dress onlineI shipped the dress promptly as the seller said she needed it that weekAfter having the dress for days the seller requested to send the dress backWhen the dress came back it was in horrible conditionThe zipper was ripped out and torn at the bottom of the zipperPatches of beading was missing from the dressThis dress was $*** new and my daughter was selling it for $*** We have tried contacting Poshmark but they will not give up our moneyNow we are stuck with a dress that we cannot sellI honestly believe the buyer wore the dress and then returned it to usThis dress was in excellent condition when we mailed it and I have plenty of pictures and witnesses to prove itI cannot believe Poshmark is allowing this woman to get away with this!
On the surface, Poshmark seems to be too good to be true!
However, under the surface, Postmark, is a very confusing and misleading storeSizing is a big issue and not explained in their listingsA specific size that you wear is not the same size from one listing to anotherIt’s almost as if the sellers are using Asian, European, and American sizing's And “BEWARE” ALL SALES ARE FINAL! You can return items under certain conditionsIf it doesn’t fit you are stuck with itIf you do not like the quality as most are inferior you’re stuck with itIf an item is defective and can be photographed there is a good possibility that you may be able to return it, however, when they receive your email, they will open up a case and it will go under review! From that point it can take up to two weeks to receive an answerThen you can send the item back and if they approve your email and they still can deny your claim! *** ** *** *** ** *** ** *** ** *** *** *** ** *** ** *** ***
I ordered a product from postmark online consignment item - a coach walletI never recieved iti have several e mail contacts with just auto responses telling me to cancel through their site which I cannot get tothey already took the money out of my accountno phone number to call them or any direct contact to speak to someone*** ***item number ***thank you
On October 15, I ordered shirts from Poshmark, Order# ***The shirts are listed as men's size XXLI received the shirts and they are grossly mislabeled (size is men's Small to Medium) and they have been previously worn, not washed and smellI contacted Poshmark and they requested photos of shirts to which I sent themPoshmark then requested I send them photos a 2nd time in order to PROVE the shirts are dirty and smelly?! I have an android phone, not a $NikkonI offered to send them the shirts so they can size them and determine their cleanliness, but they refused and closed my claim/complaintTheir business practices are totally unethical and I believe fraudulent, whereas you're selling dirty smelly clothes online!
I sold items using their app and they never sent me my money that I was supposed to and they kept my items and my money and they refused to send you my checks and respond to my emails
Customer service never answered my complaint that was filed initially a month ago to redeem the money they claimed was “completed” but never actually deposited into my accountI believe this company is fradulent and unprofessional
This was about my fourth time making a purchase from Poshmark***I purchased a Prada sunglasses based on the pictures and description because this purchase is done online, I was not able to see the productThe same day the sunglasses arrived, I noticed that it was not as describedThe seller took pictures of the entire glasses except the outside of the glasses where the Prada sign is fadingThe D in the word Prada was completely not visibleI notified Poshmark immediately based on their policy and submitted supporting pictures that were clearly legibleI did not know that they sent me two emails requesting additional pictures of the defect which would be the same side of the glasses that I had already submittedI had to submit my return request on Poshmark website and was checking everyday for the result and only saw that the case was pendingWhen I checked two days ago, I noticed that it said the product was deliveredThat was when I found out that they had sent me some emai
Poshmark is allowing sellers to use there platform to attract buyers, then the sellers steal money from the buyers, example I made a purchase for a handbag under Poshmark to a Sarah Collin, then Sarah backed out of the deal and paypal has paid her and I received my goodsI have tried to reach out to Poshmark, several timesI'M OUT OF $500! this is ridiculous
Complaint:***I am rejecting this response because: You have made it clear from your handling of the matter that you do not value me as a clientI have learned that if I use *** to purchase instead of posh credits, I am covered on fraudulent and defective items after daysIn contrast to your handling of this, which has earned you a B- from the Revdex.com, when I contacted Michele, they showed integrity and will honor their product and fix it for freeSo, even though you have earned THOUSANDS of dollars from my purchases on poshmark due to your 20% fee, and *** has earned a few hundred from my purchases, they stepped up to the plate and made sure I was a happy customerTHat is why they have an A rating and you do notI hope it was worth the $*** to you for the bad publicityNicely done.Sincerely,*** ***
This place “authenticates” fake Louis Vuitton handbags! Extremely unprofessional and incompetentThey say you get free authentication if you spend $500, but all you get is some m
n, who works for Poshmark, saying it’s real when it isn’tAt least that was in my case
Hi! I have been selling clothes and shoes through this business on their app and have been a user for over yearsI listed a pair of brand new *** *** Jeggings - Dark Wash, because they were too large for meA buyer that goes by "***" on their profile purchased the jeggings and I proceded normally how I do with the other many many items I have sold and not ever received a problem withAfter I got the notice that the package was delivered another notification came in from Poshmark saying that a case was opened for my sale because the product was either 'broken damaged or not as listed'About a couple days later the 'case photos' were released and the photos the purchaser posted were NOT and ANYWHERE near the pair of jeggings I sent outAs someone who worked for the company *** *** and knows their jeans very precisely, these jeans were not only a completely different wash, color and style but not even made by the company anymoreHer photos of HER jeans had a ripped
I placed an order through Poshmark but the jewelry received were not as described by the sellerThe materials were not authenticInstead of being sterling silver, genuine freshwater pearls, and *** crystals, the items were fake cheap costume jewelryI contact Poshmark and emailed them pictures of the missing stamp and 18K stamp on the jewelryPoshmark also asked for pictures of a magnet test, which I also emailed, depicting the silver necklace attracted to the magnet, proving that it is made of metal, not the sterling silver stated on the listingI sent the company two emails with the pictures of the jewelry, as evidence that they were fake costume jewelryPoshmark "denied this case since it did not qualify for a return under the guidelines." I suspect my refund was denied, even with substantial evidence, because Poshmark is more concerned about earning 20% of the sale, than refunding an order that was clearly misrepresented for the purpose of duping customers
I purchase an item from Poshmark on the 15th of April all mail is through priority which I usually always receive within to business days the tracking stopped on April 19th and there's been no more movement from Sacramento California so I contact the Poshmark because I the seller and USPS realize something went wrong with the package they told me to contact them back April 30th weeks I did today no reply I left over messages all I want back is my $but I'm getting no response it's unfair to me it's rude and I've been buying and selling with them since
I ordered an item as a gift but the person received the incorrect size I understood there is no refund, but fully expected them to send the correct itemI provided photos of the order confirmation which had the correct size ordered and I provided a photo of the actual item received Customer support would not even discuss trying to get the correct item for me I never requested a refund - but all they would tell me is a refund is against their policyI just wanted the correct item So I am out my $$ and the item I ordered
It’s a scam - stay away
We sell items online through this company Poshmark.comRecently, we sold an authentic Vintage Louis Vuitton bagWe packaged the bag, and mailed it out by use of the postal label provided by Poshmark.comSeveral days later the item was delivered to the customers PO Box, but not shown as delivered/received by the customerIn that PO Box the item sat for DAYS, meanwhile, Poshmark still has not released our money for the saleDuring this day period, we contacted Poshmark several times through the customer support emailThey are very slow to respond, but it's the only way to contact themFinally, customer support responded back and stated we had to wait until after the 9th day before they would step in and offer assistanceSo, on the 10th day, we emailed POSHMARK again about receiving our money for the saleUpon Poshmark's investigation into the delivery of the bag, they stated that now the item had been shown as picked up by the customer, and now that we would have to wait ano
I purchased a Large Wool Sweater, it came in and had been shrunk to what would be a size Extra-SmallI filed a complaint and they sent me an automated replyI continued reaching out and received four more automated replies