Production Media Company

To Whom It May Concern: Re: Complaint ID [redacted] To Whom It May Concern: The Consumer initiated this Complaint requesting a refund and alleging that theBusiness is a scamBecause the Consumer's claim is baseless and because theBusiness fully performed this service two years ago, the Business respectfully requeststhat this Complaint be closed and marked as resolved The Consumer purchased advertisements for his business to be circulated fortwo years at two real estate agenciesThe purchase occurred in two partsPlease findenclosed on pages three and four copies of the receipt and terms and conditions of thefirst partPages five and six are the receipt and terms and conditions of the secondpartPlease also find enclosed on pages seven through ten printouts of two emailsshowing that the receipts were sent to the customer at the time of those purchases.Part of the service the Consumer purchased was access to the Business'professional graphic design team for assistance creating an original, customizedadvertisementPage eleven is a printout of an email showing that the Consumersubmitted artwork and instructions for use in the design of his advertisementPagetwelve is a printout of the advertisement created by the merchant Pages thirteen and fourteen are copies of receipts showing that the merchantordered the printing of folders for the same real estate agencies as promised on theterms and conditions pagePages fourteen through seventeen are copies of Fed Exdelivery reports showing that the folders were successfully shipped to the real estateagentsIn other words, these documents are independent, third-party verification thatthe Business fully performed the service Because the Business fully performed the service, it is obviously not a "scam" asthe Consumer terms itThe Business greatly regrets that the Consumer's business didnot experience customer or revenue growth from this marketing pieceThe Businessalso apologizes that the Consumer's experience with the Business' communication wasless than satisfactory The Business cannot unwind a service that has already been completelyperformedHowever, the Business desires to repair the Consumer's opinion of thevalue of the serviceTherefore, the Business counteroffers that it will provide new, freemarketing pieces for the Consumer's business.Please forward this response to the Consumer, and advise the Business if anyfurther communication is necessaryOtherwise, the Business looks forward to hearingfrom the Consumer at 1-800-962-2587, and just ask for Customer Service, so theparties can arrange for the new marketing pieces.With Respect,Tim M [redacted] , Esq.General CounselProduction Media Company800-962-ext***(F) 503-214-attnTim M [redacted] @productionmediaco.com ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

The Business does not dispute most of the Consumer's characterization of the parties' agreements The Business declines to refund the prorated portion of the service that was already performed However, the Business apologizes again for the two advertisements that were not printed and also for the wait for the agreed prorated refund The Business will mail a refund check for the prorated amount to the address the Consumer provided

Complaint: [redacted] I am rejecting this response because: According to the business' last response, "Therefore, the Business has refunded the Consumer's payment via the same medium used to place the payment."This is a statementThat account used to make the payment is closed and the business did not and cannot refund as the response claims has already happenedI do wish to have my $refunded and it has not been refunded despite the claimA refund can be sent to the address below and I will consider this matter closed once funds have been transferred to my accountSincerely, [redacted] ***Dallas, TX 75218-

Please find attached the Business' response to Complaint ID [redacted] , along with supporting documentation To Whom It May Concern, The Consumer initiated this Complaint on the grounds that he's dissatisfied that someone he talked to about the advertising service he purchased was unfamiliar with the advertisementBecause the Consumer accepted a non-cancellable contract in writing and because the nature of advertising is such that some viewers may not remember it, the Business respectfully requests that this Compliant be closed and marked as satisfied or, at least, that the Business made a good faith effort The Consumer purchased advertising space for this business to be printed in presentation folders and circulated for two years by real estate agents who work for Keller Williams agencyThe purchase occurred in two parts Please find enclosed on pages three and four copies of the contract and transaction receipt associated with the first part of the purchasePlease also find enclosed on pages five and six a printout of an email string, which explicitly shows that the Business sent an attached copy of the contract to the Consumer at the time of the first part of the purchase The Business' email requested that the Consumer review the contract prior to replying "CONFIRMED" to complete the purchaseThat same email string shows that the Consumer replied "Confirmed" from an email address registered to his name and originating from his Business' domain and signed his name, business name, and contact information The email and contract both stated that electronic counterpart acceptance of the contract is effective in lieu of a signatureThe Consumer's email reply constituted electronic counterpart acceptanceTherefore, the Consumer clearly accepted the terms of the contract associated with the first part of the purchase Pages seven through nine are copies of the contract and two transaction receipts associated with the second part of the purchase, which was an upgrade of the size and duration of circulation of the original purchasePages ten and eleven are a printout of an email string showing that the Consumer went through a substantially identical process to accept the terms of the upgrade contract Page twelve is a copy of a FedEx delivery report, which shows that the Business shipped presentation folders to the same real estate agents as promised on the contractsIn other words, this document is independent, third-party verification that the merchant fully performed the serviceOf course, this Complaint acknowledges that the Consumer knows the Business fully performed the service The Consumer's complaint is simply that he is dissatisfied with the design of the advertising publication and that he is dissatisfied that one potential viewer of the advertisement did not know about his business or remember the advertisement The Business designs the presentation folder according to the specifications provided by each participantThe Business does not have control of the content of the presentation foldersFor example, the artwork and design of the covers of the folders is provided by the real estate agents who circulate the foldersThey approve the design proof prior to its printingSimilarly, each of the advertisers approves the design of their space within the presentation folders, just like the Consumer did in this caseThe Business feels bad that the Consumer is unhappy with the overall design, but the Business has an obligation to every customer to make sure they are happy with their portion of spaceThat was the promise the Business made to each participant, just like it did for the Consumer The Consumer's claim that one potential customer did not remember seeing the advertisement is outside of the Business' controlIn fact, the very nature of advertising is that only a certain percentage of viewers will remember itNothing within the Business' contract promised or warranted that every viewer would remember the advertisement For that reason, the Consumer's claim that he was conned is unreasonable, false, and defamatoryThe Business performed its duty to print the advertisement and place it into circulationThe Business reserves the right to seek a remedy for damages caused by the Consumer's defamation This case must be closed in the Business' favor, because the Business fully performed the service and because the Consumer accepted a non-cancellable contract in writingPlease forward this response to the Consumer, and advise the Business if any further communication is necessary With Respect, Tim M [redacted] , Esq ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

The Consumer responded requesting clarification on her delinquent balance The Business incorporates its previous responses and all supporting documentation as if they were fully restated herein The supporting documentation shows that the Consumer agreed to two purchases of $each, totaling $of liability The supporting documentation and the Consumer's own statements how that she made half-down credit card payments toward each purchase at the time they were made $plus $equals $ As the Consumer correctly points out, she paid the second half of one of the purchases, another $ Thus, she has paid a total of $592.50, which is $less than the total agreed-upon purchase price of $ The remaining unpaid balance is delinquent The Business reiterates its offer to resolve this matter by forgiving the Consumer's unpaid balance

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] ,and find that arbitration is necessaryThe information in the file should include the letter offering full Sincerely, [redacted]

Re: Complaint ID [redacted] To Whom It May Concern: The Consumer initiated this Complaint on the grounds that she believes thebilling arrangements for her receivable payments were processed other than as agreed.Because the Business processed the payments in accordance with the exact writtenterms of the parties' agreement, the Complaint is falseNonetheless, the Businessoffers to refund the receivable payment and modify the parties' written agreement toreflect the Consumer's belief that she had more time to make her payments The Consumer purchased an advertisement to appear in presentation foldersand be circulated for two years by real estate agents who work for a Re/Max agency.The purchase occurred in two parts Please find enclosed on pages four and five copies of the contract and receiptassociated with the first part and on pages six and seven copies of the contract andreceipt associated with the second part Pages eight through ten are a printout of an email string, which specificallyshows that the Business sent an attached copy of the first contract to the Consumer atthe time of the purchaseThe Business' email requested that the Consumer review thecontract prior to replying "CONFIRMED" to complete the purchaseThat same emailstring shows that the Consumer replied "Confirm" and signed her name, businessname, contact information, and list of servicesHer email originated from an addressregistered to her name and originating from her business' domain Pages eleven and twelve are a printout of a second email string, whichspecifically shows the Business attached the second contract, along with notice that thesecond purchase was completeThat same email string shows that the Consumerreplied "I agree" from the same email address and signing the same information.Each email and contract stated that electronic counterpart acceptance is effectivein lieu of a signatureThe Consumer's email replies constituted electronic counterpartacceptanceTherefore, the Consumer clearly accepted the terms of the contracts Each email and contract stated that electronic counterpart acceptance is effectivein lieu of a signatureThe Consumer's email replies constituted electronic counterpartacceptanceTherefore, the Consumer clearly accepted the terms of the contracts.The first contract shows a balance of $due on February The secondcontract shows a balance of $due within days of January 8, the date on boththe contract and the transaction receiptThe contracts read, "All negotiations havebeen integrated into this contract." They also read in bold print and capital letters, "THE[CONSUMER] HAS NOT RELIED ON ANY PROMISES, STATEMENTS ORREPRESENTATIONS NOT CONTAINED HEREIN." In other words, the Business dideverything in its power to notify the Consumer that any essential terms must be includedin the contract, but the written agreement does not reflect the Consumer's claim thatshe had "an additionaldays" to pay her balance(s)If the claimed conversation waspart of some oral negotiation, it was not part of the final agreement, because it was notreduced to writing in the integrated contracts The contracts also read in bold print and capital letters, "THIS CONTRACTSHALL NOT BE CANCELED AND ANY MODIFICATION MUST BE AGREED INWRITING." Therefore, the Consumer is not entitled to unilaterally demand cancellationof the contracts or modification of the payment due datesEven if the Business desiredto accommodate a request for cancellation, it could not, because it has already investedits largest expenses into the performance of the serviceThey are the cost of thesalesperson's time and bonus and of professional graphic designMoreover, theBusiness incurred administrative costs and turned away other potential purchasers,rendering it unlikely to be able to resell the space Page thirteen is a copy of the receipt associated with the receivable transaction.It shows that the balance was paid on February 4, later than the balance due date forthe first part of the purchase and two business days earlier than the due date for thesecond part Pages fourteen through seventeen are printouts of emails showing thatConsumer submitted artwork and instructions for the ad design and that the Businessprovided a proof for approval or changesMost importantly, the emails show that theConsumer replied "I approve" the design from the same email addressBy designingthe advertisement, the Business has performed all of the service that is due to date.In other words, the Consumer approved this portion of the service in writing, andher characterization of the parties' relationship as non-communicative, disrespectful,and outside the terms of the contract is not accurateShe is simply acting and makingstatements in haste and anger The Business greatly desires to repair the Consumer's opinion of the service,even if the Business acted within the terms of the agreements to date and has no fault.Therefore, the Business is willing to modify the agreements and refund the disputedreceivable payment for later repayment days after the second part of the purchase,in accordance with the Consumer's claimed belief in the agreementPlease advise theBusiness of further steps required in this Complaint With Respect,Tim M [redacted] , Esq.General Counsel >>>>>>>>>>>>>>Please see attached documents

October 5, 2016Re: Complaint ID [redacted] To Whom It May Concern: The Consumer initiated this Complaint claiming that the Business did not have authority to sell the advertising service she purchased Because the Business has always had contractual authority to perform the service in question, because the Business has fully performed the service, and because the cardholder signed a non-cancellable contract, the Business declines the Consumer 's Desired Settlement and demands that the Consumer retract the and defamatory statements in this Complaint The Consumer purchased advertising for his business to be printed in homework folders and circulated for two years at a school in his area The purchase occurred in two parts Please find enclosed on pages three and four copies of the signed contract and transaction receipt for the first transaction Please also find enclosed on pages five and six a copy of the upgrade contract and receipt to which this Complaint acknowledged that the Consumer agreedPages seven and eight are a printout of an email showing that the Business sent an attached copy of the upgrade contract to the Consumer at the time of the purchase Part of the service the Consumer purchased was access to the Business ' professional graphic design team for assistance creating an original, customized advertisement Please find enclosed on pages nine through fourteen printouts of numerous emails, which show that the Consumer submitted artwork and instructions for the design of the advertisement and that the Business used that information to provide design proofs for approval or changesMost importantly, they show that the Consumer replied "I Approve!"the design, and then later replied to an updated design, "Looks good, Jack! Push it through Thank you." In other words, the Consumer twice approved this portion of the service in writing The signed contract reads in bold print and capital letters, "THIS CONTRACT SHALL NOT BE CANCELED." Therefore, the Consumer is not entitled to unilaterally cancel the contract or this associated transaction Even if the Business desired to accommodate a request for cancellation, it could not, because printed advertisements cannot be unmade or removed from circulation Page fifteen is a copy of a receipt showing that the Business ordered the printing of homework folders for the same school as promised on the Consumer's contract Page sixteen is a copy of a [redacted] delivery report showing that the homework folders and advertisements thereon were successfully shipped to the school for circulation In other words, these documents are independent, third-party verification that the Business fully performed the service Page seventeen is a copy of the Business ' contract with the school It imposes a duty on the Business to print the homework folders It imposes a duty on the school to circulate the folders Most importantly , it gives the Business authority to sell the advertising, the revenue from which supports the entire cost of original, customized graphic design for all the participants, printing, and shipping In other words, this program enables schools to reallocate valuable budget dollars to other important items The Consumer's baseless and defamatory statement that there was any fraud is damaging to the Business' commendable program Furthermore, the Consumer has already disputed at least one of these transactions with his credit card processor As a result of the course of these disputes, the funds were removed from the Business' account before the Business was notified of the dispute, and the Business must respond to recover those funds The Business assumes the Consumer is not seeking to be double-refunded and committing the very type of fraud of which his mudslinging accuses others This Complaint must be closed and marked as satisfied or, at least, that the Business made a good faith effort, because 1) the Consumer's claims are false, 2) the Business has always had authority to sell the advertising service, 3) the Consumer approved the design portion of the service in writing, 4) the merchant fully performed the service, and 5) the contract is non­ cancellable Please forward this response to the Consumer, and advise the Business if any further communication is necessary

Complaint: [redacted] I am rejecting this response because: I do have a complaint into my credit card company. I am not trying to get a double payment as the business states...My purpose in turning them in is to make others aware that they a fraudulent company. Every promise that was made to me on the phone or in email has not been met. The timelines that were given were never met. I NEVER RECIEVED THE PRODUCT I PAID FOR... PERIOD. The folders were not ever given to the schools in the time that was promised to me per the employees. I was told they would start at a certain date, and the dates kept changing every time that I spoke with the company. I paid for them to be in the schools for part of this past school year and through 2018... THEY WERE NEVER PROVIDED TO THE SCHOOLS. This company has ongoing reviews on yelp and other websites with the EXACT same story as mine and the issue here is they too never received the product they paid for and they kept on getting told (just like me) that they were almost done, over and over again. I am an honest person that bases my business on honesty and trust and the claims that I am trying to fraudulently get more money is not true. I am simply trying to warn other people from signing up with them and being scammed by this company. I have attached the letter I sent to the credit card company. I also have emails confirming my contract and my art. That is not the issue here. The issue is that the services paid for were never produced and provided as promised.

To Whom It May Concern:Please find attached the Business' response to this Complaint ID [redacted] , along with supporting documentation.With Respect,Tim M [redacted] , esq.General CounselProduction Media Company [redacted] Tim... M [redacted] @productionmediaco.comwww.productionmediaco.com Re: Complaint ID [redacted] To Whom It May Concern: This Complaint was initiated by the Consumer claiming that the Business does not have legal authority to provide the purchased service. Because the Consumer's claim is based on false information from a third party, the Business believes this Complaint is moot and should be closed. Moreover, because the Consumer states that she has already sought a refund through her credit card processor's dispute resolution mechanism, the Business cannot process a refund. The Consumer purchased an advertisement for her business to appear in presentation folders and be circulated for one year by real estate agents who work for a [redacted] agency. Please find enclosed on pages four and five copies of the contract and receipt associated with the purchase. Please also find enclosed on pages six through eight a printout of an email string in which the Business sent a copy of the contract to the Consumer's business at the time of the purchase. The Business' email specifically shows that it contained an attachment of the contract, and it requested that the Consumer's business review it prior to replying "CONFIRMED" to complete the purchase. That same email string shows that the Consumer's business partner replied "Confirmed" and signed her name, position with the business, and contact information. She also gave specific direction on who would design the advertisement during the next steps of the service. The email and contract both stated that electronic counterpart acceptance of the contract is effective in lieu of a signature. The email reply constituted an electronic counterpart acceptance. Therefore, the business and the Consumer's partner clearly accepted the terms of the contract. Of course, the Consumer's primary dispute is not whether her business accepted the purchase or terms of the contract. Rather, she claims that the Business was not authorized to sell advertising to be circulated by the [redacted] real estate agents. Please find enclosed on page nine a copy of the contract between the Business and the [redacted] agents. It imposes a duty on the Business to create presentation folders. It also imposes a duty on the real estate agents to circulate the folders. Most importantly, it gives the Business authority to sell advertising to sponsors that will appear on the folders. The Consumer claims that the real estate agents deny having given authority to sell the advertising. If the agents ultimately refuse to circulate the folders or persist in denying the existence the contract, they are in breach. Moreover, they will have induced the Consumer to breach the contract into which she entered. In other words, the Business is the victim of both parties' attempts to unwind contracts that they authorized in writing. The Business intends to vigorously defend its reputation against these attempts to cause damages and to defame the Business' valuable reputation. The Consumer claims to have canceled her purchase. Of course, the Consumer's Complaint omits the fact that she agreed to the contract clause "THIS CONTRACT SHALL NOT BE CHANGED, MODIFIED OR CANCELED." The reason the Business proposed this clause, which the Consumer accepted in writing, is that the Business' most significant expenses have already been invested. They are the cost of the salesperson's time and bonus and the reservation of time for the Consumer to work with professional graphic designers in the creation of the advertising space. Moreover, the Business incurred administrative costs and turned away the other potential purchasers of the space, rendering it unlikely to be able to resell the space. Of course, if the real estate agents ultimately do refuse to circulate the folders, the Consumer will not have received the benefit of the service she purchased. In that case, the Business would not retain a payment to which it is not fairly entitled and would accept the Consumer's request to rescind the parties' contract. However, the Business anticipates that the Consumer and real estate agents will reconsider their unlawful attempts to breach their contracts, induce others to breach their contracts, defame the Business' reputation, and commit other actionable legal claims. The Business is currently reviewing the communication from the real estate agents and will respond accordingly to resolve all parties' concerns. The Consumer also complains that she had difficulty submitting artwork to be used in the design of the advertisement. Please find enclosed on pages ten and eleven a printout of an email showing that the Business sent instructions for submitting artwork and designing the advertisement, along with the Consumer's transaction receipt. These same instructions were contained in the previously-referenced emails. The Business also sent a reminder email requesting artwork. Please find a printout of that email enclosed on pages twelve and thirteen. The Consumer has all the information she needs to submit artwork successfully. Regardless of all the foregoing, the Business cannot refund the Consumer's payment. She states that she has already sought a refund through her credit card processor's dispute resolution mechanism. In the normal course of business, those disputed funds will automatically be withdrawn from the Business' account before the Business has an opportunity to respond. Therefore, the Business must await notification of that dispute. Otherwise, the Consumer will receive a double refund. Because the Consumer's claim is based on false information from a third party, because the Consumer authorized a non-cancellable contract in writing, and because the Consumer already sought a separate remedy through her credit card processor, the Business requests that this Complaint be closed. Please forward this response to the Consumer, and advise the Business if any further communication is necessary. ***SUPPORTING DOCUMENTS REDACTED BY BBB***

***DOCUMENT ATTACHED [redacted] Revdex.com serving Alaska, Oregon and Western Washington PO Box 1000DuPont, WA Re: Complaint ID [redacted] To Whom It May Concern:The Consumer initiated this Complaint seeking a refund on the grounds that he has "lost all faith" that the Business will perform the service Because the Business has fully performed the service and because the parties ' agreement is not cancellable, the Business respectfully requests that this Complaint be closed and marked as satisfied or, at least, that the Business made a good faith effort The Consumer purchased an advertisement to be printed in homework folders and circulated for one year at an elementary school in his area Please find enclosed on pages three and four copies of the receipt and terms and conditions of the purchase Please also find enclosed on pages five through eight printouts of emails, which explicitly show that the merchant sent attached copies of the receipt and terms and conditions to the Consumer at the time of the purchase Pages nine through fourteen are printouts of emails showing that the Consumer submitted artwork and instructions for the design of the advertisement and that the Business ' professional graphic designer used that information to provide a design proofs of an original, customized advertisement By providing artwork and participating in the proofing process, the Consumer participated in the service By participating in the service, the Consumer evidenced that he accepted the terms and conditions of the purchase Moreover, a legally-enforceable contract exists whenever parties exchange offer, acceptance, and consideration In this case, the Business offered the advertising service The Consumer accepted the offer and evidenced his acceptance by paying and participating in the serviceThe parties exchanged consideration in the form of payment , performance of service, and promises to perform contract dutiesTherefore, the parties are bound to the terms and conditions in the eyes of the law Page fifteen is a copy of a receipt showing that the Business ordered the printing of homework folders for the same school as promised on the terms and conditions of the sale Page sixteen is a copy of a FedEx delivery report showing that the homework folders have been shipped to the school for circulation Inother words, these documents are independent, third­ party verification that the Business fully performed the service The Consumer complains that the Business processed a second transaction and claims it was theft Of course, the Consumer's claim is nonsense for several reasons First, the Business already refunded the transaction , as this Complaint acknowledges Second, this Complaint acknowledges that the Business sent the Consumer notices of the second transaction Obviously, a party intending to commit a theft would not send notice of it Third, money disputes arise frequently in the Business context, and they are civil disputes, not criminal disputesFourth, this error arose from an unintentional misunderstanding between the Consumer and one of the Business ' salespeople The Consumer intended to make his argument stronger by including incendiary accusations, but of course, he simply made it obvious that this Complaint is the product of unreasonable anger, rather than any kind of actual substance Furthermore, the Revdex.com does not mediate complaints that include accusations of criminal conduct The terms and conditions read in bold print and capital letters that the agreement cannot be canceled Therefore, the Consumer is not entitled to unilaterally demand cancellation of the agreement or refund of his payment Even if the Business desired to accommodate a request for cancellation, it could not, because printed advertisements cannot be unmade or removed from circulation Because the Business has fully performed the service and because the parties ' agreement is non-cancellable, this case must be closed in the Business' favorPlease forward this response to the Consumer, and advise the Business if any further communication is necessary

Revdex.com serving Alaska, Oregon and Westem Washington PO Box 1000DuPont, WA 98327VIA WEBSITE SUBMISSION ONLYApril 27, 2016Re: Complaint ID [redacted] To Whom It May Concern: This Consumer initiated this Complaint claiming not to have received the service she purchased and claiming that the Business did not have authority to sell the service Because the Business has either previously refunded payments at the Consumer's request or has fully performed the service, in respective cases and because the Business had contractual authority to sell its advertising service to be circulated at the advertising venues in question, the Business respectfully requests that this Complaint be closed and marked as satisfied or, at least, that the Business made a good faith effort The Consumer purchased advertisements to be printed in presentation folders and circulated for by real estate agents who work for four real estate groups in her area The purchase occurred in two parts Please find enclosed on pages four and five copies of the contract and receipt associated with the first part and on pages six and seven copies of the contract and receipt associated with the second part Please also find enclosed on pages eight through fifteen printouts of numerous emails, which specifically show that the merchant sent attached copies of the contracts and receipts to the Consumer at the time of the respective transactionsThe emails requested that the Consumer review the contracts prior to replying "CONFIRMED" to complete the purchasesThose same emails show that the Consumer replied "confirmed" and "Confirmed" to each request and signed her name, business name, contact information, and industry affiliationsHer emails originated from an address registered to her name.The emails and contracts all stated that electronic counterpart acceptance of the contract [redacted] is effective in lieu of a signature The Consumer's email replied constituted electronic counterpart acceptances Therefore, the Consumer clearly accepted the terms of the contracts Part of the service the Consumer purchased was access to the Business' professional graphic design team for assistance creating an original, customized advertisement Please find enclosed on pages sixteen through twenty-four are printouts of numerous emails showing that the Consumer submitted artwork and instructions for the design of her advertisement and that the Business' graphic designer used that information to provide multiple design proofs for approval or changes Most importantly, those emails show that the Consumer replied "i approve" [sic] the design from the same email address as above.As this Complaint correctly points out, the Consumer requested cancellation and a refund when the printing of the advertisements was tardy As the Complaint also correctly points out, the Business was able to stop the printing of two advertisements and to refund the Consumer's prorated payment The Complaint falsely claims that the Business did not print the other two advertisements Please find enclosed on pages twenty-five and twenty-six copies of invoices showing that the Business ordered the printing of presentation folders for two of the same real estate groups as promised on the contracts Pages twenty-seven and twenty-eight are copies of FedEx delivery reports showing that the folders were successfully shipped to the real estate agents for circulation In other words, these documents are independent, third-party verification that the Business fully performed the service.In response to this Complaint, the Business is mailing sample folders to the Consumer.The Complaint also falsely claims, or at least implies, that the Business did not have authority to sell advertising to appear on the presentation folders Pages twenty-one and twenty­ two are copies of the Business' contracts with the real estate groups.The terms of the parties' contracts read in bold print and capital letters, "THIS CONTRACT SHALL NOT BE CHANGED, MODIFIED OR CANCELED." Therefore, theConsumer is not entitled to demand a refund of the services that were performed Even if the Business desired to accommodate a request for cancellation, it could not, because printed advertisements cannot be unmade or removed from circulation.The Business apologizes that the printing was tardy Nonetheless, the terms of the parties' contract contemplated this possibility and contained a protective clause for the Consumer "[Advertising term] shall begin on the date of delivery to [the real estate groups] In other words, the Consumer will receive the full amount of advertising time beginning on the date of circulation.The Consumer's claims are false, because 1) the Business refunded any unperformed service, 2) the Business fully performed the remaining service, 3) the Business had authority to sell the advertising in question, 4) the Consumer purchased an advertising service, not a single sample to be delivered to her house, and 5) the parties' contract is non-cancellable Therefore, this case must be closed in the Business' favor and marked as satisfied or, at least, that the [redacted] Business made a good faith effort Please forward this response to the Consumer, and advise the Business if any further communication is necessary ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

To Whom It May Concern: The Consumer initiated this Complaint claiming that the advertising service he purchased did not successfully enter circulation, even though the Business printed and delivered it to his community for circulation Because the Consumer accepted a non-cancellable contract in writing and because the Business has remedied the Consumer’s claim, the Business respectfully requests that this Complaint be closed and marked as satisfied or, at least, that the Business made a good faith effort Please note that the Business will identify the complainant as “Consumer” throughout this response because of the Revdex.com’s nomenclature, even though this was a business-to-business transaction The Consumer purchased an advertisement for his business to be printed in presentation folders and circulated for one year by third-party real estate agents who work for an agency in his community The purchase occurred in two parts Please find enclosed on page four a copy of the contract associated with the purchase Please also find enclosed on pages five through eight a printout of an email string, which explicitly shows that the Business sent attached copies of the contract and a transaction receipt to the Consumer at the time of the purchase The Business’ email requested that the Consumer review the contract prior to replying “CONFIRMED” to complete the purchase That same email string shows that the Consumer replied “I confirm” from an email address, which the header shows is registered to his name and contains his full business name, and he also signed his name, business name, and position with the business The email and contract both stated that electronic counterpart acceptance of the contract is effective in lieu of a signature The Consumer’s email reply constituted electronic counterpart acceptance Therefore, the Consumer clearly accepted the terms of the contract The contract stated that the Consumer was to pay half of the total cost at the time of contract and the remaining balance within thirty days Please find enclosed on pages nine and ten copies of the transaction receipt from the day of the purchase and of the receivable transaction receipt The date of the contract was January 29, 2016, the same as the date on which the Consumer submitted his email reply Perhaps arguably, the date on which the thirty days for paying the balance began running on February 3, 2016, the date on which the Consumer actually paid the first half of his balance Regardless, the receivable transaction receipt shows that the Consumer failed to timely pay his balance The parties’ contract reads, “Failure to pay any amount due may result in delay of printing of advertisement.” In other words, the Consumer has no one to blame but himself for any delays in the printing of the advertisement because of his own financial delinquency Notably, this Complaint falsely inflates the amount of the purchase price when requesting a refund in the Consumer’s Desired Settlement The Business is willing to assume that the Consumer simply made another factual error when writing out this Complaint, and that he was not fraudulently seeking to obtain a refund of more than that which he paid Part of the service the Consumer purchased was access to the Business’ professional graphic design team for assistance creating an original, customized advertisement Please find enclosed on pages eleven through eighteen printouts of several emails between the Consumer and the Business’ graphic designer They show that the Consumer provided artwork and instructions for the design of the advertisement on February 19, 2016, which was more than ten business days after the contract date or the February date of the first transaction The Consumer’s contract reads, “Failure to submit artwork could result in delay of printing of advertisement.” In other words, the Consumer has no one to blame but himself for any delays in the printing of the advertisement because of his delinquency in the proofing process Regardless of the aforementioned delinquency, the Business proceeded in good faith to work with the Consumer completing the design of his advertisement without having received the delinquent payment The aforementioned emails between the Consumer and the Business’ graphic designer show that the Consumer replied, “I approve my proof” from the same email address as was used at the time of the purchase, and he signed his name, business name, and position with the business In other words, the Consumer approved this portion of the service in writing Page nineteen is a copy of a print order receipt, which shows that the Business ordered printing of presentation folders to be delivered to the same real estate agents as promised on the Consumer’s contract Page twenty is a copy of a FedEx tracking report, which shows that the shipment successfully arrived to those real estate agents for circulation As the Consumer correctly points out, there was an error in the printing of the aforementioned presentation folders The Business expressly denies that the error is its own fault Just like the advertisers go through a proofing process, the real estate agents are permitted a proofing process for the covers of the folders They are responsible for that portion of the design Regardless, the Business has reprinted the folders at its own expense with the error corrected Page twenty-one is a copy of a UPS shipping request showing that the Business initiated the shipping of presentation folders to the same real estate agents again Page twenty-two is a copy of a UPS tracking report showing that the same shipment successfully arrived to the real estate agents for circulation The Consumer’s contract reads, in bold print and capital letters, “THIS CONTRACT SHALL NOT BE CANCELED.” Therefore, the Consumer is not entitled to unilaterally demand cancellation of the contract or a refund of this associated transaction Even if the Business desired to accommodate a request for cancellation, it could not, because printed advertisements cannot be unmade Furthermore, the Consumer’s complaint about the lack of circulation because of the error in the first round of printing has been remedied The Business does understand that the Consumer is entitled to receive one full year of circulation of the advertisement, and the Business cannot guarantee that the advertisement actually circulated after the first print run Therefore, the Business is willing to consider the first date of circulation to be that on which the second round of printing occurred In other words, the Consumer’s one year of advertising will run from that date this year until that date next year However, the Business declines to refund the Consumer’s payment Please forward this response to the Consumer and advise the Business whether the Consumer considers this matter resolved based on the adjusted date of circulation of the advertisingWith Respect,Tim M [redacted] , Esq.Independent Counsel representing Production Media Company(Messages) 800-962-ext***(F) 330-423-0424***@productionmediaco.comPlease see letter and supporting documentation that have been emailed to a Revdex.com agent.*Please view attached documents

Revdex.com serving Alaska, Oregon and Western Washington PO Box 1000DuPont, WA 98327VIA WEBSITE SUBMISSION ONLYNovember 4, 2016Re: Complaint ID [redacted] To Whom It May Concern: The Consumer initiated this Complaint claiming that the Business has not performed the service she purchased The Business performed most of the service and declines to provide a refund for services already performed However, a small portion of the service has not yet been performed , so the Business offers to mail a prorated refund check to the address listed in this Complaint if the Consumer will acknowledge that it resolves this matter The Consumer purchased advertising space for her business to be printed in homework folders and circulated for two years at seven different schools in her area The purchase occurred in three parts.Please find enclosed on pages three and four copies of the contract and receipt associated with the first part of the purchasePlease also find enclosed on pages five and six a printout of an email string, which explicitly shows that the merchant sent an attached copy of the contract to the Consumer at the time of the purchase The merchant 's email requested that the Consumer review the contract prior to replying "CONFIRMED " to complete the purchaseThat same email string shows that the Consumer replied Confirmed" from an email address registered to her name and containing her full name The email and contract both stated that electronic counterpart acceptance of the contract is effective in lieu of a signature The Consumer 's email reply constituted electronic counterpart acceptance Therefore, the Consumer clearly accepted the terms of the contract Pages seven through fourteen are copies of the contracts and receipts and printouts of email strings showing that the Consumer went through an essentially identical process for each of the second and third parts of the purchase Part of the service the Consumer purchased was access to the Business ' professional graphic design team for assistance creating an original, customized advertisement Page fifteen is a printout of an email showing that the Consumer submitted artwork and instructions for the design of her advertisement The Business used that information to create a design proof that the Consumer approved July 17, 2015, according to the Business ' internal customer database Pages sixteen through twenty are copies of five documents from independent, third parties showing that the Business ordered the printing of five of the same schools as promised on the Consumer 's contracts Four of them are FedEx delivery reports, and one of them is a printing and shipping invoice from a third-party printing company The Consumer is correct that two of the advertisements have not been printed The Business apologizes for the wait for printing those advertisements and offers to refund a prorated amount for those two unprinted advertisements The Business declines to refund the portion of the payments associated with the five printed advertisementsThe Consumer also claims that the Business cannot change the design of her advertisement If any of the Business' agents told the Consumer that redesigns are impossible, the Business apologizes The Business is able to change the design and will happily do so at her request The Consumer merely needs to call the Business ' graphic designers at [redacted] , and just ask for the Art Department The new design will be inserted at the time of the next print run Of course, with five different advertising publications at five different venues, the timing of those reprints will vary The Consumer's contracts read in bold print and capital letters, "THIS CONTRACT SHALL NOT BE CHANGED, MODIFIED OR CANCELED." Therefore, the Consumer is not entitled to demand cancellation of the contracts or refunds of her payments Even if the Business desired to accommodate requests for cancellation, it could not for the printed advertisements, because they cannot be unmade or removed from circulation.If the Consumer agrees to consider this matter settled, the Business will refund a prorated portion of her payments to account for the two advertisements that were not printed Please forward this offer to the Consumer, and advise the Business if any further communication is necessary ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

November 17, 2015 Re: Complaint ID [redacted] To Whom It May Concern: The Consumer initiated this Complaint claiming not to have received a copy ofthe parties' contract at the time of the purchase and not to have authorized payment.The Consumer authorized the transaction and a non-cancellable... contract in writing.The Consumer's claims are patently false and amount to breach of contract,misrepresentation, and defamation, among several other likely unlawful behaviors.Nonetheless, the Business already refunded the Consumer's payment, because theparties' business-to-business relationship was clearly unproductive. The Consumer paid half of the balance for the purchase of an advertisement tobe circulated in homework folders for one year at a school in his area. Please findenclosed on pages four and five copies of the contract and receipt associated with thepurchase. Please also find enclosed on pages six through eleven printouts of two emailstrings. They specifically show that the Business sent an attached copy of the contractto the Consumer at the time of the purchase, and they requested that the Consumerreview it prior to replying "CONFIRMED" to complete the purchase. Those email stringsshow that the Consumer twice replied "confirm" from an email address registered to hisname and business name. The contract and email both stated that electronic counterpart acceptance of thecontract is effective in lieu of a signature. The Consumer's email reply constituted anelectronic counterpart acceptance. Therefore, the Consumer clearly authorized thepurchase and accepted the terms of the contract. Part of the service the Consumer purchased was access to the Business'professional graphic design team for assistance creating an original, customizedadvertisement. The parties' contract reads, "[The Consumer] shall submit artwork withinten business days." The aforementioned emails also contained a second attachment,"Art Guidelines." Please find a copy of the guidelines enclosed on page twelve, whichalso requested that the Consumer submit artwork and instructions within ten businessdays of the purchase. They contained detailed instructions for doing so. When theConsumer failed to provide artwork or instructions by the deadline, the Businessemailed him a reminder. Please find a printout of that email enclosed on page thirteen. The Consumer emailed the Business twice after the purchase requestingcancellation on several grounds, primarily that he was dissatisfied with poor reviews ofthe service that he had read on the internet. The Business' agents spoke with theConsumer by telephone at the time and reminded him of the clause of the parties'contract that reads in bold print and capital letters, "THIS CONTRACT SHALL NOT BECHANGED, MODIFIED OR CANCELED." Those conversations did not reach anamicable conclusion. The reason the Business proposed this clause that the Consumer accepted inwriting is that the Business incurs its largest expenses immediately after the purchase.They are the cost of the salesperson's time and bonus and the cost to reserve time forthe Consumer to work with the aforementioned professional graphic designers.Moreover, the Business incurs administrative costs and turns away all other potentialpurchasers of the space, rendering it unlikely to be able to resell the space and reducingthe revenue available to support to the design and printing of the school's folders. TheBusiness simply believes it is wrong to renege on promises made to schoolchildren. The Consumer has made numerous threats of unlawful conduct. If he carries outthose threats, the Business will have no choice but to defend its legal rights to be free ofbreached contracts and defamation. However, the Business believes that theConsumer will not force such unpleasantness and considers this matter closed. Because this Complaint does not contain a Desired Settlement and because theBusiness has previously refunded the Consumer's payment, the Business believes thisComplaint is moot. Please forward this response to the Consumer, and advise theBusiness if any further communication is necessary. With Respect,Tim M [redacted] Esq.General CounselProduction Media Companyd/b/st School House Folders [redacted] ext. ***(F [redacted] attn. Tim M [redacted]

Re: Complaint ID [redacted] To Whom It May Concern:The Consumer initiated this Complaint claiming not to have received the service he purchased Because the Business fully performed the service and because the Consumer obtained a refund through another dispute resolution mechanism , the Business respectfully requests that this Complaint be closed and marked as satisfied The Consumer purchased two advertisements for his business to be printed in presentation folders and circulated for one year by real estate agents who work for two real estate groups in his area The purchase occurred in two parts The contract and receipt associated with the first transaction are enclosed on pages three and four Pages five through nine are a printout of an email string, which explicitly shows that the Business sent attached copies of the contract and receipt to the Consumer at the time of the purchase The Business ' email requested that the Consumer review the contract prior to replying "CONFIRMED " to complete the purchase That same email string shows that the Consumer replied "Confirm" from an email address registered to his name and containing his business ' name and signed his name The email and contract both stated that electronic counterpart acceptance of the contract is effective in lieu of a signature The Consumer 's email reply constituted electronic counterpart acceptance Therefore, the Consumer clearly accepted the terms of the contract.Pages ten through fourteen show that the parties exchanged similar information to complete the second purchase and agree to the second contract.Of course, the Consumer does not dispute that he agreed to complete the purchases , and the Business largely agrees with his characterization of events, except to the extent that it omits reference to the terms of the contracts Part of the service the Consumer purchased was access to the Business ' professional graphic design team for assistance creating an original, customized advertisement Please find enclosed on pages fifteen through nineteen printouts of several emails between the Consumer and the Business ' graphic designer They show that the Consumer submitted artwork for the design of the advertisement and that the Business provided a design proof for approval or changes Most importantly, they show that the Consumer replied to "Approve" the design from the same email address as above In other words, the Consumer approved this portion of the service in writing Pages twenty and twenty-one are copies of [redacted] delivery reports showing that two shipments of presentation folders were successfully shipped to the same geographic locations for circulation as promised on the parties ' contracts In other words, these documents are independent, third-party verification that merchant fully performed the service before the Consumer filed this Complaint and within the approximate timeframe that the Consumer acknowledges he was promised by the Business ' customer service agentThe Consumer correctly states that he initiated a dispute through his credit card processor to unilaterally obtain refundsInother words, the Consumer is in breach of contract, because he has failed to pay for the service under his contract duty In spite of the foregoing conclusive evidence that the Business fully performed the service and in spite of the fact that the Consumer is in breach of contract, the Business has graciously refrained from referring the Consumer's account to collections, or from damaging his credit rating, or from otherwise taking legal action to obtain the funds or recover damages to which the Business is rightfully entitled.The Business agrees to consider this matter settled if the Consumer will acknowledge that this Complaint has been satisfied This agreement shall not be construed as an admission of fault or liabilityRather, it is a good faith effort to resolve this matter and move productively forward with business If the Consumer declines, the Business reserves the right to seek a legal remedy for the damages caused by the Consumer 's breach of contract Please forward this response to the Consumer, and advise the Business if any further communication is necessary

To Whom It May Concern: The complainant claims to have been promised a refund The Business does not have any record of promising a refund Indeed, its policy is generally that purchases are nonrefundable, and the contracts related to the complainant’s claims state that they were non-cancellable in bold print and capital letters.The records are also unclear that the complainant was the actual purchaser of the service The Business has been able to locate purchase contracts using the address listed in this Complaint, and the Business has discovered that the design of the service, along with several documents, did contain the complainant’s name However, the individual and business names listed on the contracts differ from the complainant’s name Therefore, the Business continues to believe that this Complaint is in violation of the Revdex.com’s own rules, because the complainant must also be the purchaser Nevertheless, because this Complaint has extended for some time without resolution and because the complainant has provided a bank statement that purports to tie all documents to this same matter, the Business will state its position on the good faith assumption that the complainant was the actual purchaser.The complainant also claims that the advertisement she purchased was not the correct size As the supporting documentation will show, the size of the advertisement was exactly as promised in writing at the time of the purchase.The complainant also claims that she believed she would be the only advertiser from her industry in the publication As the supporting documentation will show, the complainant’s contracts also specifically stated that the Business could not promise that her business would be the only advertiser from her industry.For all the reasons listed hereinafter and conclusively supported by documentation, the Business declines the Consumer’s Desired Settlement of a refund, and respectfully requests that this Complaint be closed and marked as satisfied or, at least, that the Business made a good faith effort to resolve the matter The complainant purchased advertising to be printed in presentation folders and circulated for two years by real estate agents who work for five third-party real estate groups The purchase occurred in two parts Please find enclosed on pages four and five copies of the contract and transaction receipt associated with the first part of the purchase Please also find enclosed on pages six through eight a printout of an email string, which explicitly shows that the Business sent an attached copy of the contract to the complainant at the time of the purchase The Business’ email requested that the complainant review the contract prior to replying “CONFIRMED” to complete the purchase That same email string shows that the complainant’s agent replied “CONFIRMED” from an email address originating from the complainant’s business’ domain, and she signed her name The email and contract both stated that electronic counterpart acceptance of the contract is effective in lieu of a signature The complainant’s agent’s email reply constituted electronic counterpart acceptance Therefore, the complainant clearly accepted the terms of the contract Pages nine and ten are copies of the contract and transaction receipt associated with the second part of the purchase, an expansion of the same advertising service Pages eleven through thirteen are a printout of an email, which explicitly shows that the Business sent attached copies of the second contract and transaction receipt to the same email address, along with notice that the upgrade purchase was complete Attached to aforementioned emails was the Business’ Art Guidelines, a document that explains the ideal method for completing the proofing process Please find a copy of those Guidelines attached on page fourteen The aforementioned contracts state that the complainant was promised a double-sized advertisement The Art Guidelines, which was attached to the same email as the contracts, gave the exact dimensions of a double-sized advertisement In other words, the complainant’s claim that she was promised a full-page ad is false In fact, the advertisement was printed onto the presentation folders themselves There were no advertising inserts Therefore, a full-page advertisement simply is not available on a publication that only has a surface area of front, back, and interior pockets As to the complainant’s claim that she was promised to be the only advertiser from her industry, both contracts read, in bold print and capital letters, “EXCLUSIVITY IS NOT AVAILABLE UNLESS SPECIFICALLY STATED HEREIN.” They also both read, “Contained in the contract is the entire agreement between [the complainant] and [the Business] All negotiations have been integrated into this contract.” Finally, they also read, in bold print and capital letters, “THE [COMPLAINANT] HAS NOT RELIED ON ANY PROMISES, STATEMENTS OR REPRESENTATIONS NOT CONTAINED HEREIN.” In other words, the Business did everything in its power to notify the complainant in advance that any terms or conditions she desired to be part of the purchase must be written into the contract Of course, the purpose of such clauses is to protect either party from claims, such as those in this Complaint In fact, “integration” clauses are quite common in business-to-business contracts “Integration” means that all negotiations and previous documents that might purport to show pieces of the agreement have been “integrated” into one, final, and complete contract that represents all aspects of the agreement Part of the service the complainant purchased was access to the Business’ professional graphic design team for assistance creating an original, customized advertisement Pages fifteen through twenty-two are printouts of numerous emails between the complainant’s agent and the Business’ graphic designer They show that the complainant supplied artwork and instructions for the design of the advertisements and that the Business used that information to provide numerous design proofs for approval or changes Most importantly, they show that the complainant’s agent replied, “I Approve” the design from the same email address as above In other words, the complainant approved this portion of the service in writing Pages twenty-three through twenty-six are copies of UPS and FedEx delivery reports, which show that the Business successfully shipped the presentation folders to the same real estate agents as promised on the complainant’s contracts In other words, these documents are independent, third-party verification that the merchant fully performed the service Both of the complainant’s contracts read, in bold print and capital letters, “THIS CONTRACT SHALL NOT BE CANCELED.” Therefore, the complainant is not entitled to unilaterally demand cancellation of the contracts or refunds of the payments.Based on the foregoing, the Business declines the Consumer’s Desired Settlement of a refund Please forward this response to the complainant, and advise the Business if any further communication is necessaryWith Respect,Tim M [redacted] , Esq.Independent Counsel representing Production Media Company(Messages) 800-962-ext***(F) 330-423-0424***@productionmediaco.com See email sent to Revdex.com agent.*Please view attached documents

The Business apologizes for the wait for printing of the advertising publication The Consumer is correct that it is overdue The transaction is too old to refund it to the same medium the Consumer used to pay at the time of the purchase, a credit card Therefore, the Business will mail a refund check to the address listed in this Complaint The Business regrets that it was not able to serve the Consumer more satisfactorily and wishes the Consumer great success in his future endeavors to market and grow his business

Complaint: [redacted] I am rejecting this response because: The 2nd amount of $was never drafted from my account, nor was an invoice ever sent to me asking for the $To call this delinquent is insulting $was drafted for the first agreement on 10-28-and $for the second agreement was posted on 10-30-days later, the 2nd amount of $for the first agreement was draftedNo funds were ever drafted for the 2nd installment of the 2nd agreement which according to my math, should have occurred on 11-30-I would have paid this manually with an invoiceSilence is never the answerEssentially, at a minimum, I am owed the 1st installment of $for the 2nd agreement, which was paid, but no folders have been printedHowever, I want the full $returned to meI believe this is a fair price to pay for bad businessBad business because, even though this transaction happened in parts, the whole agreement was tainted with the single ad on the Keller Williams foldersThe deal was, for the additional money, I would have a double ad with a QR code in both sets of folders I do not believe that is was my fault the 2nd installment was never draftedI never received a notice regarding insufficient funds, or an invoice for a manual paymentI was under the impression everything was as agreed to As for the exclusivityMaybe this is my fault for not requesting this in writing, but I did not expect to be taken advantage ofBoth reps on the phone told me I would be the only agent on the foldersI would have never agreed to this without exclusivityIf a refund is not possible, the next step will be civil litigation.Sincerely, [redacted]

Complaint: ***I am rejecting this response because:
This is not a rejection of their response regarding the contract rather a response regarding the practice(s) and tactics used by this companyWhat is said during marketing is very deceptive and misleadingWhen contacting Customer Service about the status of the time-frame presented to me by the now no longer employed sales representative, I was told by Corey rather rudely that I was wrongEven though I was told something by a representative of this company, for some reason they believe I am wrong and was not mislead because obviously this company is stellar, straight up and trustworthy in their minds
I spoke with Doug J*** on May 9th after he contacted me, after I emailed them about a week beforeHe was much better at Customer Service than Corey and when I asked him to provide me with an account number and other information about this marketing folder, he provided me with a list of the Realtors who are getting these foldersThat's it
At the time of my initial complaint submitted to the Revdex.com, I had contacted the realtors that are receiving the folders that this company claims to be providing themOne said yes they know they are getting some and in fact they even said they have some left from the last orderThey did note in an email to me that "The vendors are not real happy with the service and sales tactics".
of the other said they weren't aware of any new folders and I was told that they wouldn't deal with them again in the futureThis is concerning to me because it's wide spreadTerrible reviews and complaintsrating out of in reviews on Yelpout of reviews on GoogleThe owner changes her name obviously to help keep the deceptive tactics alivePages and pages of complaints and stories similar to mine and many are much worse are all over the internet!
I should have done better due diligence, yesI should also have checked and researched further regarding this company and it's integrityBut all I can do now is to share my story and provide to many others the information I know about this scam and the people working itI have though contacted many who have been on both sides of this marketing scheme and they are not happyof the six companies who are supposedly getting these folders are all in the same county and I have submitted, with proper assistance, a claim to the county attorney's office as well as the state of California Attorney Generals Office.
Production Media Company, School House Folders, School House Media or Network Media, whatever, needs to be exposed and dealt withThe complaints are endless and I truly believe that this is going to catch up to themIt's not about the contract, rather its about the deceptive and misleading tactics and failure to provide.
Maybe they could explain why they charge full price for a product or service immediately for something they cannot provide for days? I gave them dollars immediately up front and I have absolutely nothing yet, even though Catherine and Justin both told me a month to a month and a half
Sincerely,*** ***