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Publishers Partnership Services

30 N Gould St Ste 10924, Sheridan, Wyoming, United States, 82801-6317

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Publishers Partnership Services Reviews (%countItem)

Last July, "PPS" Publishers Partnership Services sent me a bill to my home address I tried calling them and got a dysfunctional voicemail. Instead of paying the whole amount of $139.95, I paid half of their $69.98 installment. My bank shows this check for $34.98 was cashed and posted July 30, 2018. I got another bill today. This time I called the magazine, ***, to ask if they received the previous payment. I also wanted to know why I was being charged nearly $3.00 an issue instead of the grocery store checkout stand price of $2.00. The representative at *** has not heard of PPS and has no record of the $34.98 payment. Please contact PPS and see if I can be refunded. Thanks

Publishers Partnership Services Response • Sep 30, 2018

Ms.,

We do not show any orders placed by you. If you could please email a copy of the cancelled check made payable to PPS or Publishers Partnership Services to ***, I would be happy to issue you a refund. Please include your name and full address with the request.

Thank you.

I paid $179.95 in July for a subscription to *** magazine and have yet to receive it I have send a copy of the check that was cashed and a letter to the business asking for a reply by email or phone. There has been no response.

Publishers Partnership Services Response • Sep 30, 2018

Ms.,

It takes 6-12 weeks before you will receive the magazine. I show that your order went to the clearinghouse on 7/30/18. Please let me know what you would like to do. You can email me directly: ***. Please include your full name and address in the email.

Thank you.

Customer Response • Oct 01, 2018

Complaint: ***
I am rejecting this response because:I truly don’t believe I’m going to get the magazine. I just received another bill from this same business for a years subscription to *** for $159.95. I paid $179.95 so I’m questioning the honesty and integrity of the company. I would like a refund since I’ve yet to receive a magazine. Also, I’m concerned that if I accept their response, I’ll have to go through this process again when I don’t receive a magazine. I’d like to be done with this group.

Thank you for taking care of this for me.
Regards

I got scammed too. Sent payment for a subscription and got nothing.
I should have googled them first because this Revdex.com site is the first thing you get when you do. ***! I hate getting scammed.

Publishers Partnership Services Response • Jul 16, 2019

Dear John,

We understand your frustration and would feel the exact same way, should this have happened to us.

We apologize for the misrepresentation of our business and clearly dropped the ball.

Please mail us a letter detailing the specifics and we will be sure to issue you a full refund.

Regards

I received a notice from Publishers Partnership Services LLC in August indicating that my subscription to *** was going to expire. I sent them a check for 109.95 on August 17, 2018 for the renewal of this subscription to find out that they have no affiliation whatsoever with ***. I cannot contact them because they have no phone number associated with their address. I also saw when *** that this happened to several people, all I want is my 109.95 back.

Publishers Partnership Services Response • Sep 30, 2018

Ms.,

I am unable to locate any information on you under this name and zip code. Could you please email me directly ***? Please provide the name and address associated with the subscription and I'll make sure you are issued a refund.

Customer Response • Oct 01, 2018

Revdex.com:

I have reviewed the response made by the business, and find that this resolution is satisfactory to me.

Regards

Customer Response • Nov 13, 2018

I received the email from you regarding my complaint, contacted Publishers Partnership Services giving them my information and subsequently continue receiving mail from them indicating new subscriptions under my maiden name of ***. I once again emailed them and indicated to look under that name. I have heard nothing from them, also called your office and left a message for *** who is in charge of this account with no call back from him either. Is anyone willing to help me get my money back. I am attaching the check that was written to them. I want resolution to this issue immediately. They say they are more than willing to refund me my money but cannot even get back to me or respond to my emails, they have no intention of refunding this money and this company is a scam.

Publishers Partnership Services Response • Dec 20, 2018

Ms.,We do not show you list in our database. Could you please send a copy of the cancelled check and we will issue you a refund.Thank you.

Received subscription renewal for *** and sent it back to PPS for 2 year extension. About 4 weeks later I received a real subscription renewal from *** for the same amount of time at a much cheaper rate. PPS had already cashed my check for $66.95.

Publishers Partnership Services Response • Sep 30, 2018

Mr.,

I show a *** at ***. There was an order placed for *** $66.95 for 3 years on 7/18/18 but I do not show an order for ***. Could you please send a copy of the cancelled check to *** and I'll send you a refund. I apologize for our oversight.

Thank you.

Customer Response • Oct 01, 2018

Revdex.com:

I have reviewed the response made by the business, and find that this resolution is satisfactory to me.

Regards

This company keeps sending advertisements to my deceased Mother who passed 10 years ago. If my father gets the mail before I do, he gets agitated about how they keep sending stuff when she's been gone so long and then gets depressed and withdrawn. I've sent back their subscription solicitations with cease and desist letters several times but they keep coming and it's not good for my Father's health. If you would let me know what options I have open I would be most appreciative.

Thanks

Publishers Partnership Services Response • Sep 30, 2018

Mr.,

*** at *** has been removed from the mailing list. This is the only resident we show at this address. If you would like any other names removed, please let me know ad provide their address.

We apologize for your inconvenience.

Thank you.

I have been sending them money for magazine subscriptions. After I send them this money, I got another bill for essentially the same amount.

I can't find any phone number to call them at. Recently I have sent them 2 checks, both for $34.98 each for 2 different magazines. Now they are asking for an additional $34.97 for each magazine. This whole thing has to be a scam!

Publishers Partnership Services Response • Sep 30, 2018

Mr.,

I show that you ordered *** magazine through us on 4/23. You also placed an order for *** magazine (3 years) on 8/24. The price for 3 years is $69.95 and you paid $34.98, leaving a balance due of $34.97. You also ordered *** magazine on 8/27/18 for one year. The cost of the subscription is $69.95 and you paid $34.98 with a balance due of $34.97. Please let me know how you would like to proceed. Please email me directly: ***

Thank you.

This bill was sent out at exactly the same time as my regular *** subscription, posing fraudulently as the real subscription service. I am in my 80's and I sent the check because I thought it was the real deal. Unfortunately, I now see that based on the other negative reviews, this service is a scam and is charging way above the correct price. My real subscription renewal arrived a week or so after I mailed the check. I was worried my subscription would lapse, and I feel that this subscription notice was sent fraudulently, since I've never had a subscription with you. My granddaughter read the fine print, which I was not able to and informed me that you were not the real subscription but it was too late. I would like to cancel my subscription with you and request that you leave me alone in the future.

Publishers Partnership Services Response • Sep 30, 2018

Ms.,

A refund check has been issued and will be less the processing and cancellation fee of $15.00.

Thank you,

Lori

Customer Response • Oct 02, 2018

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards

I subscribed to a year's subscription of *** Magazine through Publishers Partnership Services, LLC. My check #*** dated 8/1/18 was made payable to them in the amount of $109.95. I have not received any communication from them, nor have I received my *** magazine. I now see on the Revdex.com website there have been numerous complaints of people not getting their magazine. I sincerely hope your action will result in a full refund for me. I am 70 years old and on a fixed income with ***. Thank you Sincerely

Publishers Partnership Services Response • Sep 30, 2018

Ms.,

Your order was processed at the clearinghouse on 8/22/18. It takes 6-12 weeks to receive the magazine as indicated on the order form. If you would still like a refund, please email me at: [email protected]*** and I will send you a refund check. The address I have on file for you is ***. Please include the address in your response email.

Thank you,

Lori

Customer Response • Oct 01, 2018

Revdex.com:

I have reviewed the response made by the business, and find that this resolution is satisfactory to me. I will wait for the magazine to arrive, if it doesn't, I will get in touch with you.

Thank you kindly.

Regards

Customer Response • Oct 24, 2018

Dear ***, I left a message on your phone last Friday asking you to return the call. I haven't heardfrom you so now I will try sending you this email. Would you please help me get my *** magazine subscription from Publishers Partnership Services LLC. which I paid for on 9/1/18? After your email to me on 10/1/18, in which I decided towait for the magazine to arrive... just to be kind. IT HAS NOT ARRIVED AND IS CAUSING ME MUCH ANXIETY! At my age, of 71, I don't need this problem. Would you please contact them and see when my magazine subscription will begin to arrive? I hope I live long enough to enjoy it!Thank you.Sincerely

Customer Response • Nov 28, 2018

Dear ***, Please be advised I am now getting my *** Magazine. Please close my case.I am satisfied and want to thank you for your outstanding help.Thank youSincerely

I was billed in 2017 and 2018 from PPS for my *** subscription. I paid $59.95 each time, but became suspicious since it seemed too frequent. Upon further review of my records and a call to the magazine, it appears I have one valid 3-7ear subscription through the magazine, but that PPS has billed me twice - June, 2017 and Aug, 2018 - for two year subscriptions to the same magazine. This is a false charge, and no magazines were sent. This is a scam.

Publishers Partnership Services Response • Sep 30, 2018

Ms.,

PPS has only been in business since 2018. Your claim regarding having sent a payment in 2017 is incorrect. However, we did receive a payment from your on 9/12/18 for *** and will be sending you back your money. We would prefer not having you as a customer.

Thank you.

The company is a scam. It is breaking federal law regarding advertising crossing state lines and money laundering. The State of Wyoming should rescind its LLC status and commence investigation of the Principals.

I received an invoice from PPS for a 1 year subscription to *** for $179.85 which I sent in on 6/11/18. The check was cashed yet I never received the magazines. I called the number on the invoice and received a recorded message stating that all complaints needed to be done in writing. I submitted the complaint in writing and still have not received any communication from PPS. This is clearly a scam and I want my money back.

Publishers Partnership Services Response • Sep 30, 2018

Ms.,

You should have received *** by now. Please let me know if you have not and I will send a refund to you. The process takes 6-12 weeks to receive the magazine. Please email me: ***.

Thank you.

Customer Response • Oct 01, 2018

Revdex.com:

I have reviewed the response made by the business, and find that this resolution is satisfactory to me. I did receive the magazine, but it took much longer than 12 weeks. In any event, the magazine is finally arriving.

Regards

I do not know how they get a hold of peoples subscription's , this is the second time that Publishers Partnership Services ,LLC has contacted my elderly father . Both times they want to have you renew a subscription that is already in place . The sad thing is they are almost double the price for a one year subscription............ pretty hefty fee to say the least ! I am curious to know why the FBI has not investigated these people , it appears to be pretty apparent when there is no one on the other end of a phone other than a recorded message and no physical address . Yes , it seems that this service appears to target the elderly ............ how sad ! FBI , earn your keep ..... investigate these people !

Publishers Partnership Services Response • Jul 16, 2019

Dear David,

Thank you for the email.

As indicated on the offer, we do not want your father and/or anyone to receive duplicates of any subscriptions or services they are currently receiving.

We strive to provide the best possible price that is offered to us through our channels and as is the case with any service, sometimes are not the absolute lowest price.

We offer our services to all age ranges and understand that certain individuals feel "targeted" targeted and can be hypersensitive when they are going through specific stages of their lives, i.e. caring elderly parents, but can assure you that we have a diverse range of customers we work with.

If for whatever reason your elderly father has mistakenly paid for a subscription already in place, please send us a letter detailing the specifics and we would be happy to issue a full refund.

Regards

Publishers Partnership Services Response • Jul 16, 2019

Lastly, we have removed his name/address from all future mailings.

They sent advertising material for 1 year of *** for $69.95. I sent a check on 6/18/2018. They cashed the check on 7/9/2018. As of this date 9/4/2018 I have not received any copies of the magazine. I see there are other complaints.

Publishers Partnership Services Response • Sep 30, 2018

Ms.,

We are in receipt of your complaint regarding ***. As indicated on the order form, the subscription process takes 6-12 weeks. Your order was processed at the clearinghouse on 7/10/18 and you should be receiving the magazine within the next few weeks. Please let me know if you do no receive it by mid October and I will send you a refund check as well as a complimentary year of *** for your trouble. Please email me at *** to let me know about receipt of the magazine.

Thank you.

Customer Response • Oct 01, 2018

Revdex.com:

I have reviewed the response made by the business, and find that this resolution is satisfactory to me.

Regards

I received a renewal notice for *** from this company. I mailed them a check for $109.95 as requested on 8/8/18. They deposited that check and it hit my checking account on 8/21. I have since spoken to 2 different customer service agents at *** and both have confirmed they have no association with this company, this company does not collect funds or renew memberships for ***. *** does that directly- they use no outside agents. So this is a scam. They misrepresented what they would provide for the funds they were requesting and I did not receive a magazine renewal or anything in exchange for the $109.95 I paid. In addition, they now have access to a physical check of mine and given they are a scam outfit, I had to close my checking account ( which I've had for over 20 years) and redirect all my auto-deposits and auto-pays coming out of that account which created quite a bit of inconvenience and work on my part.

This company is a complete scam preying on senior citizens. There has got to be a way to stop them before they rip off more unsuspecting people. I hope the Revdex.com will finally take action or advise consumers how to put this sleazy company out of business!!!

Publishers Partnership Services Response • Jul 16, 2019

Dear C,
Thank you for your email.
We have clearly defined mailings that identify the intent of our offers and have been proudly serving the publication community for years. In the event one would like to take advantage of the offer, there are thorough and detailed instructions on how to do so.
We pride ourselves in transparency, always fulfill orders and promptly issue refunds to ensure customer satisfaction.
For your convenience, we have removed your name from our database.
We hope you have a better 2019 and wish you the best of luck with the rest of your surveys.

I have sent cancel with every renewal payment order received an they continue to send bills!!!!!!!! I cancelled over a year ago I want a stop to this!!!!!
Paula M

Publishers Partnership Services Response • Jul 16, 2019

Dear Paula,

We sincerely apologize for not having corrected this on your first request.

I can confirm that your information has been placed on the "do not mail" list.

Regards

I believe this company is using deceptive tactics to deliberately trick people into believing they have received a bill. I am embarrassed to admit I fell for it one time. I wrote and asked for a refund, but of course never heard from them. I no longer care about the money, but I do want OFF THEIR deceptive mailing list - which I've requested twice. However I still get multiple "bills" a month from them. Of course when you read the fine print it does say "not a bill'.

I received a "Notice of Contuination" invoice from Publisher's Partnership Services for two years of ***. First, I do not receive *** and yet they state "Prompt Attention is Appreciated" and to "Make Check Payable to" PPS Publishers Partnership Services" for $49.95. On this invoice it evens even has an account number XXX-XX-XXXX. This is a scam, billing me for a magazine I don't even subscribe to!

I mailed a check on 4-6-18 in the amount of $89.95. The offer number was ***-***-***. It was for 52 issues of ***. My subscription has expired and since I paid to renew in April. My check has been processed through my bank. Below are copies of the emails that I have exchanged with the company. As you can see, I have only received one response. I WOULD APPRECIATE A RESPONSE TO THE BELOW E-MAIL. MY SUBSCRIPTION HAS EXPIRED AND I AM OUT $90 TO YOUR COMPANY. From: *** Sent: Thursday, August 02, 2018 11:28 AM To: 'Lori' <***> Subject: FW: *** Importance: High Can you advise further regarding the below? I contacted *** and they have not received the payment. Again, I can get a copy of the cancelled check if I need too but it was made out to your company and it has been through my bank. ***, (address redacted). The offer number was ***. The check was dated 4-6 in the amount of $89.95. It was for 52 issues. I can get you a copy of the cancelled check if I need to. Thanks for your help! My subscription has expired and since I paid to renew in April, I would appreciate any help that you can give. From: *** Sent: Monday, July 30, 2018 8:51 AM To: 'Lori' <***> Subject: RE: *** No, it’s under my name. ***, (address redacted) The offer number was ***. The check was dated 4-6 in the amount of $89.95. It was for 52 issues. I can get you a copy of the cancelled check if I need to. Thanks for your help! From: Lori <***> Sent: Saturday, July 28, 2018 5:43 PM To: *** <***> Subject: Re: ***, I am not showing an account under your name. Would it be under another name perhaps? If so could you provide me with the name and zip code please. Thank you, Lori On Jul 27, 2018, at 7:32 AM, *** <***> wrote: I mailed a check on 4-6 and it was deducted from my account. It was for a one year subscription to ***. My account is showing that it is expired. Can you check on this?

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Address: 30 N Gould St Ste 10924, Sheridan, Wyoming, United States, 82801-6317

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