Reward Zone USA

I’ve had good experiences with reward zone in the past but ever since their terms changed to become harder and confusing, I’ve had nothing but trouble with them. This past Monday I completed a tier 2 incentive for a $1000 Visa card. All of my offers credited. The last time I did a tier 2 incentive was exactly 24 months ago which is the amount of time you have to wait until you can do a tier 2 again. I was informed today that my account was disqualified because I signed up for a tier 1 incentive in December and I was supposed to wait a year before I could do another one. But I waited 2 years before doing a tier 2 incentive. Tier 1 is a 12 month wait. So was I supposed to wait 24 months and 12 months in order to do it again? Very disappointed and confused. I paid money for theses offers that ALL credited and I still have NOTHING.I think they just lost a customer! BE WARE OF THE CONFUSING TERMS BEFORE YOU SIGN UP.

Last night I completed the silver offer for a $1000 Wal Mart card. The offer was 3freescores, and I paid with my debit card. the money was taken off of my debit card immediately. When I went back to claim my card after completing the offer, I was notified that there was no record of me completing the offer, to try again. ARE YOU SERIOUS? throw away more money that you can claim I didn't pay. Then I get an email from "rewards support". Thinking you were trying to do the right thing and fix this I happily opened the email, only to find another link to the same trap. I would appreciate you checking your records and the records of your partner sight, 3freescores, and sending me the card that I earned, please. Thank you for your prompt attention to this matter.
An Angry Rewards Winner With NO Reward,
Lisa Grady

This company doesnt get not one star from me...but please look for a hell of a lawsuit. I was scammed today...and my lawyer was informed today. Get ready REWARD ZONE USA...and then got the nerve to use National Consumer Dept in headings...WE ARE ON IT!

I followed all of the instructions, paid the necessary subscription fees, verified I met all obligations on RewardZone USA website, & have not been contacted within 5 business days after submission as the website stated. I want answers!

I followed all of the instructions, paid the necessary subscription fees, verified I met all obligations on RewardZone USA website, & have not been contacted within 5 business days after submission as the website stated. I want answers!

All I can say I signed up for this year ago completed offers never got anything, so I signed up again I completed all offers I downloaded couponmobi to my phone I got 3 month subscription apple music and other offers now they have all my credit card info and I have nothing but constant emails and text let me tell you ppl you will have to answer to god for this ripping ppl off is horrible I work hard for my money and all the time I spent and didn’t get nothing but 1 email reply repeating same thing you must complete all offer which i’ve completed so many offers and every time they will say just one more offer to complete and your 1000$ amazon gift card is yours we have reserved it for you. Total rip-off ppl listen and id there is a enail stating something good that they got there reward its just one of them doing it if not they gave out one to one american out of millions of others just to look like a legit company. I’m in the process of filing complaints with every department I can. Beware of rewardzoneusa.com. God bless you all

Do not sign up. I will be reporting this to the BBB extremely disappointed and upset. I did all that was required. I submitted my requirements and part of the response says I have to wait 2 YEARS to claim my reward. “ You and the members of your household must wait 12 months after completing all of the offers required for a Tier 1 Incentive before becoming eligible for another Incentive, and you must wait 24 months after completing all of the offers required for a Tier 2 Incentive before becoming eligible for another Incentive.” I have never seen this anywhere and I have read each and every terms and conditions. I have read each complaint and your response is to many of them you must complete the requirements based on the type of incentive you signed up for. If the incentive is valued at $100 or less (a Tier 1 incentive) then you need to complete two (2) silver, (2) gold, and (1) platinum offer on the respective silver, gold, and platinum pages. If the incentive is valued at $100 or more (a Tier 2 incentive) then you need to complete two (2) silver, (2) gold, and (6) platinum offers on their respective pages. Offers may repeat between pages and the offer will count depending on the page you complete it (for example, an offer may show up on the silver and gold page, if you complete it on the silver, it will count as a silver offer). All offers must be completed within thirty calendar days in the Eastern Standard Time zone. All of a sudden you “change” the terms and conditions?! Take me off all listings phone and email.

I've completed both of the "One more step!" deals, then it took me to "Eight more steps!" "Just complete 8 more offers even though we just told you twice that you only needed one more offer!" Worth it if you have some extra time patience and money in your bank to spend on the offers. For $500-$1000 its worth it. I just wish the instructions it takes you thru were more clear and less misleading. For all the personal information I've given them. I'm afraid its a scam or ill be hacked or something. I completed both of the offers they told me to complete, now I want my $500 :/

Hello –   We are in receipt of the claim with the Revdex.com (complaint #[redacted]) dated 1/**/2016.   A bit about our program:  The email that the consumer received was to prompt his/her entry into our survey and promotional program.  We...

operate the survey and the promotional program that appears after a consumer completes our survey.  Throughout this promotional program, a consumer must complete the required number of advertised offers in order to qualify for the promotional item.  We clearly state that simply completing the survey does NOT qualify you for the incentive.  It is clearly and conspicuously stated, on our sites as well as in our Terms and Conditions, that PAID PARTICIPATION is required.  Consumers must complete the required offers in order to qualify for the incentive. To qualify for the incentive, a consumer must complete the requirements based on the type of incentive you signed up for. If the incentive is valued at $100 or less (a Tier 1 incentive) then he/she needs to complete one (1) silver, one (1) gold, and two (2) platinum offers on the respective silver, gold, and platinum pages. If the incentive is valued at $100 or more (a Tier 2 incentive) then the consumer needs to complete one (1) silver, one (1) gold, and (6) platinum offers on their respective pages. Offers may repeat between pages and the offer will count depending on the page you complete it (for example, an offer may show up on the silver and gold page, if it is completed on the silver, it will count as a silver offer). All offers must be completed within thirty calendar days in the Eastern Standard Time zone.    Per our records, we see that this consumer has only completed 5 of the 8 offers required to qualify for the incentive.   Additionally, we replied to his email inquiry on 1/*/2016 to let him know that he was three offers short of qualifying and gave a link to come back in and resume the process.  Since then, we have not received any notice that this consumer has completed the process.   Right now you have 5 of the 8 offers you need to qualify for your incentive: -        Guardstreet -        Hooked on Phonics -        Lifelock -        Garcinia Cambogia -        Sedona Beauty Secrets Please use this link to purchase your remaining three offers, and let us know when you’re done! [redacted]     This shall serve as our official reply/ dispute to your claim with the Revdex.com (complaint #[redacted]) dated 1/**/2016.       Thank you. Mohit S[redacted] Director, Compliance RewardZone USA

Thank you for contacting RewardZone USA, LLC
 
This is in response to the complaint (#[redacted]) made with the Revdex.com office dated 8/**/2016.
 
This consumer's email address has been removed from our database and will no longer be distributed to...

any of our marketing partners.  Please allow 7-10 days for these changes to take effect. 
We apologize for your less than favorable experience.
 
Regards,Mohit S[redacted]Director, ComplianceRewardZone USA, LLC

[redacted]-   We are in receipt of your complaint with the Revdex.com (File #[redacted]).    Our customer service team is tasked to address any complaints or inquiries that we receive and take the appropriate action to provide amicable...

resolutions to our  users.  We provide quick turnaround and use complaints and inquiries to fine tune our website design and disclosures to maximize user satisfaction.        Thank you for the opportunity to address your complaint.  From your letter, we see that you are being sent unwanted marketing emails.  We have reviewed our records and can confirm that you visited our website on 3/*/2016 at 6:55am EST and provided your registration information, including email address.  When you submitted this information, you agreed to our Privacy Policy, which clearly permits us to share your email address with our marketing partners.  As stated in the text which appears at the bottom of each page of our websites,   “By participating, you agree to the Terms & Conditions which includes mandatory arbitration and Privacy Policy which includes your consent to our sharing your personally identifiable information with our Marketing Partners for which we may be compensated” (emphasis supplied).   In the interest of resolving this complaint, we have added your email address  to our internal email unsubscribe list.  Additionally, we have taken the extra step of contacting each of the email marketing partners to whom we’ve shared your email address and requested that they add it to their unsubscribe list.  You should no longer receive any unsolicited email messages from us or our marketing partners– please allow 10 days for the addition of your email address to the unsub lists to take effect.    We take great pride in our excellent Revdex.com rating and continue to work to preserve and improve it.   We apologize for any inconvenience that this may have caused you.  If you require any further information, please feel free to contact me directly at [redacted].     Thank you, [redacted]

This is a total SCAM!! After they ask you to make some $1 dollar subscriptions and fooled you thinking you are getting a Iphone 6s after completing the offers. All these companies now stole my information and my credit card showes charges I have not authorize, for around $300 .
A total ripoff and no prize.
Dont let them fool you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Provided they do as promise and I don't get anymore emails after 10 days.
Sincerely,
[redacted]

Although most people would say this is a hassle and don't want to give out card information or email information. I spent probably 6 to 8 hrs completing requirements and probably 25$ in shipping and handling for products I tried out. I made sure to have contact info for all subscriptions so I could opt out and was persistent with my emails to Rewards Zone. Yes I was totally skeptical and was for sure it was a scam but figured the 25$ I spent I was satisfied with products I received. When I receive 1000$ card I still thought card fake it was a scam. Kept getting answering machine for card activation but kept calling finally got card activated and have 750$ right now promised 250 in 3 more days I still am amazed but I am very grateful. Yes it was like running through fire but for 1000$ well worth it and even better it's a visa card that I can use anywhere SO MUCH THANKS TO REWARDS ZONE!??

In response to the complaint #[redacted].
 
We have accidentally shipped the gift card to an incorrect address.  We are now re-issuing the gift card to the correct address: 
[redacted]
 
You should receive the gift...

card within 2 weeks.Regards,Mohit S[redacted]Director, ComplianceRewardZone USA

Thank you for reaching out to RewardZone USA.  This is in response to the complaint #[redacted] dated 4/**/2016.The consumer, [redacted], has qualified for the promotion and has completed the necessary claim paperwork.  We will be sending this consumer their...

prize within resonable time, per the terms of our promotional program.All of this consumers emails to us have been replied to, instructing her on what was needed to complete the claim process. This complaint is resolved and the consumer's desired settlement will be met. Thank you.Regards,Mohit S[redacted]Director, ComplianceRewardZone USA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. 
Sincerely, [redacted]

Thank you for bringing this to our attention.  We are investigating your issue.
We apologize for your less than favorable web experience and we will have your phone number removed from our partners' databases.

Customer ** [redacted] has been unsubscribed from our mailing list.  I apologize, but we did not see the Revdex.com complaint come into our email.
Consumer is now removed from our email solicitation list.Their information was shared with others, so she may continue to receive email...

solicitations but they would not be from us.
Thank you.[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 I really don't trust these guys. I have been trying to contact them through their contact us link in their website and calling their phone but no luck for a month and as soon as I opened this complaint with Revdex.com I heard from them. I will wait till I receive my incentive. then I can close this complaint.
 
thanks 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]