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RNN Group

101 Marietta St NW STE 3305, Atlanta, Georgia, United States, 30303-2730

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RNN Group Reviews (%countItem)

This company called my job asking the secretary for personal information such as social security numbers - address, phone numbers, job title.

Desired Outcome

No further contact by the busi Do not contact my job or personal requesting phone requesting information.

RNN Group Response • Dec 04, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.

This company contacted me at my place of employment requesting verification of employment and trying to verify personal information for a "financial institution". They could not give the me the name of the "financial institution" or any information for that matter. I will not give any personal information over the phone to ANYONE! I did not apply for any loans and they do not need my personal information for ANY REASON! And they do not need to be harassing me at my place of employment.

Desired Outcome

No further contact by the busi This place of "business" shall not contact me ANYMORE for ANY REASON whatsoever either at my place of employment or on my personal phone. They do not have any right to my personal information.

RNN Group Response • Dec 07, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.

After calling this place to find out why they called my place of employment and were asking personal questions about me, the lady was very rude and refused to give me any information. Once I asked to speak with a supervisor or manager m, I was told to just leave a message. I just wanted to know why they are trying to find out all my personal information. Thanks

Desired Outcome

No further contact by the busi I would like this place to never call my place of employment. I would also like to know why they want my personal info and refuse to talk to me about it.

RNN Group Response • Dec 07, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. You are encouraged to contact our executive team at 404.497.7711 to obtain further information. Thank you again.

Business called my past employer and had wanted to verify that I still worked there and also gave the last 4 of my social security through a voicemail. She had called twice and left the same voicemail to my last employer and I had gotten notice from them that they are giving my last ss number out. They need to stop before they have legal proceedings brought into them from last employer and myself for a violation of privacy rights.
Product_Or_Service: None
Order_Number: None
Account_Number:

Desired Outcome

No further contact by the busi No further contact with giving ss out or legal proceedings with further into with an investigation by law inforcement.

RNN Group Response • Nov 21, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. your employer or previous employer will not receive any further contact from RNN regarding your past or present employment.

This company has called a previous employeer and asked to verify employment. I haven't worked there in over a year. I've not filled out anything with that companies name as it was not even the legal name of the company so it is odd they would have that info. The previous employeer asked that they not be contacted.

Desired Outcome

No further contact by the busi Please do not contact the company/previous employeer any further per their request.

RNN Group Response • Nov 21, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your or prior employer will not receive any further contact from RNN regarding your employment. Thank you again

Customer Response • Nov 26, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)

This company keeps harassing me at work, and my payroll department. I do not know who they are, and I've emailed several times to find out what they want. They keep trying to do an employment verification.

Desired Outcome

No further contact by the busi I want this business to quit contacting me employer, as well as myself.

RNN Group Response • Nov 07, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment.

Do not know who they are and why they are contacting my employer. I ask that they stop this now. I have never heard of this company nor do I have any idea what they do.

Desired Outcome

No further contact by the busi To stop calling my place of employment

RNN Group Response • Nov 07, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment.

My employer received a random fax from this company asking to verify my employment. I do not know what this is for, I have not applied for an job or loan where this would be needed. I tried to reach out to this company to ask them what this was for and they could not tell me.

Desired Outcome

Other (requires explanation) Please stop contacting employer/myself.

RNN Group Response • Nov 07, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment.

Customer Response • Nov 08, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)

This business contacted my last employer and were asking if I still work at the establishment and they were trying to Phish g for social security number information from my former manager. She was very troubled by the pushiness of the caller and how they would not answer any of her questions so she refused. Proper employment verification is always done by fax and never over the telephone with a random caller with all the fraud present today. She was troubled and I am, too. I wasn't there for obvious reasons because I no longer work at the location but thankfully she and I have a friendship so she called me immediately.

Desired Outcome

Other (requires explanation) No further contact with current or former employers. That includes phone call, fax or mail.

RNN Group Response • Nov 07, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment.

Customer Response • Nov 08, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)

Customer Response • Apr 11, 2019

I submitted a complaint back in November 2018 about this group calling a place of business wanting to verify my employment and the last 4 of my social security number which is highly unprofessional. That case # was XXXXXXXX. The manager that answered refused to answer any of the personal questions the caller was asking and explained employee verification info needed to be collected via our employment verification within our HR department and NOT at the local level. She felt like it was someone trying to scam or commit fraud. After I did some research, I saw this company is notorious for committing these unprofessional business tactics. RNN Group responded back to my case with this answer: "Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment." Well what do you know...it is only 5 months later - April 2019 and guess who got a call today from the phone number XXX-XXX-XXXX in Covington, GA? The same place of business. And guess whose phone number that is? RNN GROUP! They asked to speak to a manager and began asking the manager about my employment, ssn and if they could use her as a reference. The caller refused to answer what the phone call was in regards to. The manager casually answered their initial question AND AGAIN told the pushy caller that she was not privy to discuss any personal info like that over the telephone that our HR department needed to be contacted for employee verification! Why are you guys calling AGAIN after saying 5 months ago that you WOULD NOT CALL AGAIN'! Especially when I have never been contacted directly? Did you guys not say in my last case complaint that no further contact would be made'! Especially when I have no idea what this in regards to? Are you guys a fraud company that commits scams on the daily'! That is what this sounds like to me!

RNN Group Response • Apr 15, 2019

Hello,

Please see some information below on RNN Group and our processes to support consumers. I have reviewed our recordings and contact for your employer and have found no "notorious or out of policy behavior from our representatives to warrant a write up.

We sometimes have multiple client sending us the same consumer data to verify, so most likely happened on your account. Please email or call per below so that we can promptly send you the client information associated with your account. We have federal government and commercial clients.

RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.

Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.

They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.

For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:

1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below

Our Verification Center main phone number: XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.

You are entitled to the name of our customer and we will quickly return to you.

Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.

This business called my previous employer asking for personal information but would not explain why they need the personal information and who they are. They just state that they want to verify my employment. I haven't worked at this company in 2 years!

Desired Outcome

No further contact by the busi Please quit calling my previous employer,*** Thank you!

RNN Group Response • Nov 07, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment.

Customer Response • Nov 08, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
I am glad that I took it one step further to stop these calls. Nothing better than receiving call from previous employer requesting this to be taken care of!
Thank you Revdex.com for resolving this.

RNN Group called my place of employment for employment verification on Tuesday and called back on work phone on Thursday. I called the number back to see what this was in reference too. I could not leave a message, the call would hang up after delivering the message to leave a voice mail.

Desired Outcome

Other (requires explanation) To find out what this is in reference too. I don't know any RRN Group. If this business is going to do employment verification then they also should be able to be reached. This business makes a person think this is a sham. Please do not contact my employer again without being able to reach and verify the business and the reason for contacting.

RNN Group Response • Nov 01, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. You are encouraged to contact our executive team at*** to obtain further information. Thank you again.

I have received multiple calls from this company to my employer asking to verify my employment. I have NEVER applied for any kind of loan, Credit card etc.. They would not give me any information but somehow how my name and contact information for my employer. When you call back the companies number you only get "rejected calls". This is CLEARY some type of scam.

Desired Outcome

No further contact by the busi I would like no further contact from this business, in addition, I demand to be notified as to how they obtained my contact information and who is requesting verification of my employment.

RNN Group Response • Nov 01, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. You are encouraged to contact our executive team at*** to obtain further information regarding the underlying obligation. Thank you again.

I received an unsolicited call from this company asking me to verify my personal employment status with a previous employer. I decided not to call them back after reading the other complaints listed on the site. I have not applied for any loans or jobs which would require this company to need to verify past employers of mine.

Desired Outcome

No further contact by the busi My number is listed on the Do Not Call registry and there is absolutely no reason why I should be getting a phone call like this. I request that the company stops making these unsolicited calls not only to myself and to others who they are trying to get personal information from without a legitimate reason.

RNN Group Response • Nov 01, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment.

Customer Response • Nov 02, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)

Calls placed to my employer wanting to verify employment and social security number. Not giving a reason for verification or stating what their business is.

Desired Outcome

No further contact by the busi I wish to have no further contact made to my employer by this company as it is unprofessional and I have never done business with this company nor will I.

RNN Group Response • Nov 01, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.

Customer Response • Nov 02, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)

I've informed *** and *** to stop calling my previous employer - I've emailed *** asking for the information on the reason for the harassing phone calls. They insist it's for employment verification - haven't worked for company in years - and am not looking for a new position - I've obtained an Attorney to fight this company. I have my cell phone request - written/notarized documents from my previous employer informing RNN they will not divulge any personal information and to stop calling. Yet *** and *** continue to make harassing phone calls and even emails to the business Customer Service Department - this company must think I as a consumer won't follow through with ensuring the harassment stops = Already contacted the Attorney Generals Office and Consumer Protection Agency.
Product_Or_Service: No Idea
Order_Number: No Idea
Account_Number: No Idea

Desired Outcome

Contact by the Business I want the documentation sent to my email

RNN Group Response • Nov 01, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. You are encouraged to contact our executive team at 404.497.7711 if you require further information. Thank you again.

Customer Response • Nov 02, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
I am still awaiting the documentation regarding the harassing phone calls

Customer Response • Nov 26, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
I requested the information be sent to me for the ongoing harassment calls. If RNN chooses not to send me the information to ***@gmail.com I will pursue further action... this is not an option of withholding information - EBB chooses to harass people they need to back up why they harass people - please send documentation... I will NOT call them

RNN Group Response • Dec 07, 2018

Please call *** to obtain your desired information.

This company repeatedly contacts my employer to verify employment. They have called a few times but do not leave a call back number. I was finally able to obtain a callback number via caller id since they called MY BOSS! They want to verify employment but do not even have the correct Social Security number. I called the number on caller id and they refused to provide any information. A quick google search shows this company to be a data collection company. They need to stop harassing my place of business and myself.

Desired Outcome

No further contact by the busi Please ask this company to stop calling my place of business. Please stop the harassment.

RNN Group Response • Nov 01, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment.

Customer Response • Nov 02, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
Same response left on others. So long as they do not contact my employer anymore.

Company called my place of business to verify employment. I have had no dealings with this group at all. Who are they and why would they be asking about employment?

Desired Outcome

No settlement requested - for Have them stop calling peoples employment without contacting the person first. To find out what they want and how they got my employers name and number.

RNN Group Response • Oct 22, 2018

RNN Group, Inc., is 3rd party place of employment verifier that does so on behalf of its clients. Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.

Contacted my employer and tried repeatedly to acquire my social security number. I have no idea, other than identity theft, what their purpose in this contact.

Desired Outcome

No further contact by the busi No further calls or emails to my employer or me.

RNN Group Response • Oct 22, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.

Customer Response • Oct 23, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
The business still does not say why they sought my social security number. While I am pleased they will not contact me again apparently they will try to do this to other people. This is a clear privacy violation.

Customer Response • Nov 26, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
I now appreciate RNN's business and better understand the situation. I am not sure why it took this long to discover the reason for your call to my employer.
Why did you not state this to my employer when you called to request my full social security number from my employer? Also are you willing to disclose the client for whom you are working in seeking this information?

RNN Group Response • Dec 07, 2018

Please call 404.497.7711 to get further information about the client that placed the account with RNN.

I receive phone calls from this group, with having all my personal and financial information to verify employment for a third party which they refuse to specify the information,and refuse to five any reasons for their calls, do not get a supervisor for me when I ask for one, they only give me a website address to complain to, which no phone number listed, but to enter more personal information in order to request a phone call from them, or to even get information about who they are. I have not applied for any jobs, loans or any credit. They are total stranger as there is no phone number listed to contact them, I have tried calling a number that I found online by searching, but there is never an answer to my calls, only a voicemail that again asking for personal information to be mentioned on an answering machine to receive a call back from them, very strange.

Desired Outcome

Contact by the Business I need to know who they really are, and what business they have by contacting me. who hired them to call me, and what is the true reasons of calling me, if the call isn't scam and advertising calls to sell anything, or just bought my number for any credit or financial fraud!

RNN Group Response • Oct 22, 2018

RNN Group, Inc., is a 3rd party verifier of place of employment. RNN's clients contract with RNN for the purpose of verifying employment status. RNN is not selling anything and RNN is not involved in any type of fraud. Your information has not been compromised by RNN. Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.

Faxed place of business wanting info. RED FLAG Called from # rang and rang went to voice mail. Called from cell right to voice mail. With in seconds they called place of business stating they were screening there calls. Got on phone wanted info I asked for what and what company. They couldent tell me anything unless I gave them my info. They stated other companys use them for contacting people. Again asking for info. I told them they had a refrense number on fax paper. Keep saying they needed my info before giving me anything.. Nope not doing it..After hanging up they called back again within 15 to 20 min. asking about address of company..YES YOU ARE A SCAM AND YOU COULDENT HARDLY SPEAK ENGLISH.. RED FLAG RIGHT THERE..

Desired Outcome

No further contact by the busi Dont not ever contact again..

RNN Group Response • Oct 22, 2018

Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.

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Address: 101 Marietta St NW STE 3305, Atlanta, Georgia, United States, 30303-2730

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+1 (866) 466-5996

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