RNN Group Reviews (%countItem)
RNN Group Rating
Address: 101 Marietta St NW STE 3305, Atlanta, Georgia, United States, 30303-2730
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+1 (866) 466-5996 |
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My boss has received calls from this company a few times and each time he tells me that they are trying to verify employment. I have tried to call them back but each time I call from my cell phone, the line is busy. If I call from a landline, the call drops. I want them to stop calling trying to get my personal information since I haven't applied for any loans (other than a car loan) within the last 5 years and haven't given any permission to verify my personal information. If this continues, I will contact the police department and file harassment charges.
No further contact by the busi I want them to stop calling my boss and place of business.
Contact Name and Title: Donna ***, President
Contact Email: ***@rnngroup.com
***,
Thank you for your inquiry. Below is a description of our services and please note our client is a government agency with permissible purpose to confirm your employment on file. Please email [email protected] with your RNN Reference ID to request the name and contact information for our client. We'll make sure to respond to your request ASAP!
RNN Service Description:
The RNN Service:
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
RNN Group is contacting my employer requesting employment verification without a signed release.
They are harassing my office and will not supply any information as to why they are contacting us.
No further contact by the busi No further contact by company.
Thank you for your inquiry. Please see an overview of our service below and secondly details on your account.
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
After pulling your account, we identified our representative made 2 attempts per our policy to verify employment and received a response from your employee that a signature is required, so closed your account. We will return a N/A to our client.
Our representative followed policy and we concluded she did not in any way harass your employer in any way.
If you would like our client name that requested your employment verification please email your reference ID: XXXXXXX
***@rnngroup.com
Thank you
(The consumer indicated he/she DID NOT accept the response from the business.)
Your response was inefficient.
Your claim that you did not harass my employer is inaccurate as your representative contacted 9 employees in our payroll department and 1 employee in upper management.
The email address you used to contact my employer was a mass email. As a result, I have been scrambling to assure my employer that the inquiry was not a result of an attempt to secure employment elsewhere.
You have damaged my reputation with my employer and have crossed a line in mass-emailing my team. Any negative results from your actions will be forwarded to you by an attorney for resolution.
I am sorry for any confusion. We do not mass email, and my records are showing we communicated per our policy of 3 attempts. Please send your email and reference ID to my ***@rnngroup.com with my name ***.
This email is per ***'s correspondence. Please send me a contact history with my employer.
RNN does not request employment status for collections so I would also like to offer up a call or email to anyone on your team to let them know this. Please email me directly if you would like any support from me. ***@rnngroup.com
This business has contacted my husband's place of employment for 2 days in a row and has been told both days by the HR department that they will not disclose any information without employee consent. They have asked this company to stop contacting them. I have done the same via the email on the bottom of the fax that was sent to the HR department.
The employment verification is unlike any I have witnessed and I work as an HR Coordinator. It is very unconventional and employment verifications require the person's consent for release and no consent accompanied this request, very odd and suspicious.
Other (requires explanation) Please stop contacting place of employment. Please use standard practices for employment verification, if that's truly what your business does.
Contact Name and Title: Donna ***, President
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@rnngroup.com
Thank you for your inquiry regarding our verification service.
A little background on who RNN is:
The RNN Service:
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
It is critical that any consumer in our database have access to receive the name of our client as quickly and easily as possible, upon their request. Also our systems are set up to not allow multiple contacts or follow up to the same Employer phone email or fax within a 72 hour period to verify employment.
For privacy and compliance, I apologize I am unable to provide information to anyone other than the consumer in which we have been contracted to verify employment status on.
Please know your husband can contact us with his reference ID in the most convenient way for him from the list below:
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
We are dedicated to providing the best service possible to our customers, employers and consumers, so thank you again for your inquiry.
These people contacted my employer for verification of employment. They faxed a request over without my signed consent for my employer to release information. I tried calling them several times today to ask what this is about and it all went to a voicemail box. I am an active victim of identity theft and feel this is just another item I need to let the courts know about.
I have never received anything in the mail from this company. what you verifying my employment for'
Product_Or_Service: I have no idea
Contact by the Business no contact with my employer and only send me what documentation in the mail for what this is about.
Contact Name and Title: Donna W, President
Contact Email: ***@rnngroup.com
Thank you for your Revdex.com inquiry. Our fax header is below and our main phone number is answered during business hours. If you left a message, someone will return your call the next business day.
REQUEST FOR EMPLOYMENT VERIFICATION
RNN GROUP INC
To: Recipient Name
Fax number: Enter fax number
From: RNN Verification Department
Fax number: Enter fax number
Date:
Regarding: Employment Verification for
Name:
Reference please have your reference # when you call or email us for our client name
Phone number for follow-up:
XXX-XXX-XXXX
RNN Company:
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
The consumers always have full access to inquire on our client name, associated with their account.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (470-205-4014) and/or
4. Email our compliance team directly ***@rnngroup.com.
Lastly, please note we have identified many consumers in need of help to stop law firms and agencies from "chasing" them, and I am working on a solution that will cancel out all collection efforts on their account.
I expect to roll out this consumer help product and service in June. Please know I built our current model and as a result am now dedicated to building several products, including paying off student loan debt with the purchases you make in everyday life and setting up payment plans online that immediately prohibit collection calls and law firms searching for your asset or payroll information.
Please email any of the emails above with your full name and Record ID if you would like our customer name and/or to remove you from the call list immediately.
I can remove you from the contact list in our system, immediately upon receiving an email with your Record ID and name. Please include in your email that you received my Revdex.com response and if you do not have the Record ID, I will have my team confirm some information to look it up for you -so that we can take care if right away.
If I can help you in any other way, please email my [email protected] team and we will respond within 24 hours or less.
I HAVE A COMPLAINT AS THIS COMPANY HAS CONTACTED MY HUMAN RESOURCES TO TRY TO GET MY PAYROLL ADDRESS AND FEIN CODE.
I BELIEVE THIS TO BE A SCAM.
I WILL BE CONTACTING MY BANK IN REGARDS TO THIS.
No further contact by the busi I NEED THIS RESOLVED AND NOT TO CONTACT MY WORK AGAIN.
Thank you for your inquiry and we apologize for your impression of RNN. We do not collect payroll address, FEIN or have anything to do with bank account information.
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed.
Note we do not request payroll information, payroll address or FEIN, simply a yes or no for our clients.
Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.
Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.
They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.
For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:
1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below
Our Verification Center main phone number: 470-205-4014. This is the number you can call and be routed to the manager to request our customer information.
You are entitled to the name of our customer and we will quickly return to you.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (470-205-4014) and/or
4. Email our compliance team directly [email protected].
Please email any of the emails above with your full name and Record ID if you would like our customer name and/or to remove you from the call list immediately.
I can remove you from the contact list in our system, immediately upon receiving an email with your Record ID and name.
Email: [email protected]
Subject Line: remove me from call list
Full Name and Record ID- note it is important to provide the Record ID as there are many names in common
If I can help you in any other way, please email my [email protected] team and we will respond within 24 hours or less.
This company keeps contacting my job, sending faxes trying to verify employment and I have no idea who they are. They sent the last 4 of my social security number which is a complete invasion of privacy and distribution of my personal information.
No further contact by the busi STOP contacting me at my place of employment and by any other means.
Thank you for your inquiry and we apologize for your experience with RNN.
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.
Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are only provided the consumer information in which to verify and assure we have the correct person and 2) the employer information in which to contact.
Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.
They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.
For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:
1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below
Our Verification Center main phone number: 470-205-4014. This is the number you can call and be routed to the manager to request our customer information.
You are entitled to the name of our customer and we will quickly return to you.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (470-205-4014) and/or
4. Email our compliance team directly [email protected].
Please email any of the emails above with your full name and Record ID if you would like our customer name and/or to remove you from the call list immediately.
I can remove you from the contact list in our system, immediately upon receiving an email with your Record ID and name.
Email: [email protected]
Subject Line: remove me from call list
Full Name and Record ID- note it is important to provide the Record ID as there are many names in common
If I can help you in any other way, please email my [email protected] team and we will respond within 24 hours or less.
I do not know why this company is sending my information to where I work at. I have never heard of this business. I believe they are a spam company. I need to change my ss# because they have it. Never even heard of them.
The HR Department is not giving them any information. I would like them to stop sending faxes or I will bring on a lawsuit against them. I do not even live in Georgia!
Product_Or_Service: na
No further contact by the busi Please tell this company to stop sending faxes to where I work. Thanks
Thank you for communicating through the Revdex.com. Please contact the compliance department at ***@rnngroup.com and in your email provide the identification number or file number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
(The consumer indicated he/she DID NOT accept the response from the business.)
I would like to know how they got my information! Can they tell me that. It was not given to them by me. I will have to change my SS# if they stole it.
Thanks :)
Thank you for your inquiry and we apologize for your experience with RNN.
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.
Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are only provided the consumer information in which to verify and assure we have the correct person and 2) the employer information in which to contact.
Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.
They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.
For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:
1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below
Our Verification Center main phone number: 470-205-4014. This is the number you can call and be routed to the manager to request our customer information.
You are entitled to the name of our customer and we will quickly return to you.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (470-205-4014) and/or
4. Email our compliance team directly [email protected].
Please email any of the emails above with your full name and Record ID if you would like our customer name and/or to remove you from the call list immediately.
I can remove you from the contact list in our system, immediately upon receiving an email with your Record ID and name.
Email: [email protected]
Subject Line: remove me from call list
Full Name and Record ID- note it is important to provide the Record ID as there are many names in common
If I can help you in any other way, please email my [email protected] team and we will respond within 24 hours or less.
I DO NOT KNOW WHO THIS COMPANY IS BUT THEY CALLED MY EMPLOYER IN A WANTING TO DO AN EMPLOYMENT VERIFICATION FOR A PREVIOUS MARRIED NAME AND GAVE THE EMPLOYEE THAT ANSWERED PHONE, THAT TOLD THEM SHE COULD NOT VERIFY ANY INFORMATION MY DATE OF BIRTH AND LAST FOUR OF MY SOCIAL SECURITY. THIS IS A VIOLATION OF MY PRIVACY.
Product_Or_Service: NONE
No further contact by the busi TO NOT DISCLOSE PERSONAL INFORMATION TO ANYONE OUTSIDE OF HUMAN RESOURCES AND NO MORE CONTACT.
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or file number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
The Revdex.com does not provide an option for employment/HR related issues, so service was selected in this instance. For approximately 30 days, RNN group has faxed "Employment Verification Request" documents to our company.
These requests are for bogus individuals.
At one point, RNN Group placed a call to us directly requesting our response. Within their call, it stated that the call "may be recorded for customer service" at which time I responded that I had received their faxes and requested that our number be removed from their automated system.
The faxes have continued to come to our company.
Do not respond to their requests.
No further contact by the busi This company does not want to be contacted again from any communication method. Whether contact has been attempted via fax, telephone, email, direct mail, we want it stopped.
Hello ***, My name is Donna ***, the President of RNN Group. We provide a service to our clients whereas they contract with RNN based on their permissible purpose under their contract with consumers in which they have provided a loan. They send us the consumer information and job on file to call employers to confirm if the individual is still employed. We do not collect payroll data.
I am sorry if any of our agents have upset you. We collect company profiles to contact them exactly as they wish. Phone, Fax or email.
I will remove your company profile from our directory and please note that there are some cases when the consumer spells their company name incorrectly so if one does slip through please email me ***@rnngroup.com so I can take care of it personally.
I appreciate if you can email me your full company name and address so I can block correctly in our system if Grismer Tire is not correct.
If you would like any additional information please email me or [email protected]. We appreciate serving you.
(The consumer indicated he/she ACCEPTED the response from the business.)
This company is calling me for employment verification and will not disclose reason for request. They are also trying to have me provide ss#. The frequency of these calls is harassment.
No further contact by the busi No further contact to me or my employer.
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
These people are contacting my employer several times requesting verification of employment they did not supply a correct verification of employment signed by me or authorized by me to contact my employer. This is harassment, they will not give me or my employer any information on what this is for, and actually ask for us to provide information to them. I'm requesting RNN Group to not contact my employer or me unless its by mail. If they are not a scam they should already have my contact information and not be asking for it.
No further contact by the busi I'm requesting RNN Group to NOT contact my employer or me by use of my employer. If they are not a scam they should already have my contact information and not be asking for it.
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
They continue to Contact my employer asking of verification but can't tell why they need it. When you call they will not give you any info until you tell them personal info. I don't trust this with all the scams. When asked to stop contacting my employment they don't. Another fax when I arrived to work today.
No further contact by the busi Stop contacting my place of employment. The HR department is getting angry with me.
Thank you for communicating through the Revdex.com. Please contact the compliance department at ***@rnngroup.com and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
(The consumer indicated he/she DID NOT accept the response from the business.)
Because I have called with that info and so has my employer. The head of HR has told them to stop along with the account 3 and they called again yesterday.
To ensure that the appropriate individual with the requisite authority to provide you the result you are seeking is aware of your request, please email [email protected] with your reference number. Thank you.
RNN Group keeps calling my place of work and trying to verify employment. Will not give any other information when asked. I have not given any release information of this sort. I have not applied for any kind of credit, etc. Do not know why they are calling. They are very vague when my employer asks questions.
I want them to quit calling and harassing me at my place of work. The person that called this morning was named Ashley.
(I guessed at the complaint type - didn't know what to check since I'm not even sure what the call and inquiry is about!!!)
No further contact by the busi For them to stop harassing me at my work place. Do not call me any longer. I have nothing to do with them.
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
Not sure who they are, but they were calling my work looking for personal info and were quite rude with my co-worker. Asking for SSN, Contact info and would give no info as to why they contacted. My employer or fellow employees are under no obligation to give them anything.
No further contact by the busi Do not contact me or my work again. Pushy ignorant people do not call again.
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
A rep named Michelle P at *** called my employer wanting to verify employment and how many hours I work a week. My employer refused because the info was wrong and Michelle would not verify why she was calling. I called myself and she kept asking me to verify that I work 30 hours a week! Why? She would not tell me why or who wanted this. I said this is a scam and to not call me or my employer again and hung up.
No further contact by the busi No further contact from this business to my employer or me!!
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
The RNN Group INC faxed a form over for employment verification. I don't know who they are and why are they trying to verify my employment. I haven't signed a consent form for this company. I was wonder if RNN Group INC was a scam just trying to get information.
No further contact by the busi Please don't contact employer or me by phone or fax.
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
This company has contacted my place of employment demanding demanding my employer to verify my employment l. When asked about the validity of their calling and the nature of the call no information is given on their behalf. They have also faxed my employer a verification request of some sort with the last four of my social security number, which I'm sure has to be a privacy breach on their behalf. This is causing a huge problem my employer and I being that the calls have continued despite. When I call the phone number listed I'm given no information and directed to another number where I get no answer.
No further contact by the busi Please immediately cease contact with my employer!!
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
My previous employer has received several faxes, showing the last four of my SS#, asking to verify employment as well as asking for my personal information. I have had no business with this company and have never heard of them. Additionally, they are using my maiden last name which I haven't used in years. I have contacted the company via the number on the fax coversheet and was told to refer to their website which is useless. This is a scam as well as a violation of my privacy and I want it stopped immediately. If any additional communications are made I will contact my attorney to handle this matter!
No further contact by the busi DO NOT CONTACT ME OR ANYONE/ BUSINESS ASSOCIATED WITH ME.
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
This company keeps contacting my former employer via phone and fax demanding personal information about me. I have tried to call them and never get a response. I have no relationship with this company and do not know why they continue to contact my former employer. They have been told via phone, email and fax that the company will not provide any information about former or current employees and to stop calling, emailing and faxing. It seems they don't care to listen when being told "STOP"!
No further contact by the busi No further contact by the business to me or my former or current employer. I would like for this company to stop harassing my former employer by call, email and fax. There is no need for them to be verifying any of my information without my consent/signature. Once again I want to stress that I do not know who these people are or the purpose of their verification.
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not feel that I should have to continue to contact to tell them to stop harassing me and my current/former employer. They have been sold several times by me and my current and former employer to stop calling, emailing and faxing that no information will be provided to them.
While RNN appreciates your perspective, your name is fairly common so finding you in RNN's system and notating said system to ensure that your employer is not contacted again requires more information from you. Please provide the reference number given to you by the RNN representative or notated on the fax to [email protected]. Thank you.
The RNN group is sending fax numbers to a business with the last 4 digits of my SS# asking for verification. This is a violation of my privacy and I demand a cease and desist happen immediately. I will be moving forward with legal action.
No further contact by the busi No further contact by the busi I want this company to cease and desist ALL contact with my employer and myself!
Thank you for communicating through the Revdex.com. Please contact the compliance department at [email protected] and in your email provide the identification number or account number provided to you on the fax or by the RNN representative. With that identification number, RNN can locate your account within its system and ensure that your employer is not contacted again. Thank you again.