RNN Group Reviews (%countItem)
RNN Group Rating
Address: 101 Marietta St NW STE 3305, Atlanta, Georgia, United States, 30303-2730
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This company has been calling my work every single day looking for employment verification. I gave them the correct number and they are still calling.
The people calling have stated that they are calling to verify employment and I have explained to them on several occasions that this is a city agency and employment verification has to be requested through a particular number. I have given several different callers the number, and they continue to call my phone after I've asked to have us added to the do not call list.
Call the correct phone number for employment verification.
Hello, I am sorry for any confusion. If you can email ***@rnngroup.com with your full name and the name of the employer, we will make sure to update our directory. I am very sorry for the inconvenience. We perform over 1M employer verifications per month. The contact in compliance is Ashley. Thanks so much
(The consumer indicated he/she ACCEPTED the response from the business.)
Company contacted my place of employment for personal information.
RNN Group is a company who contacts your place of employment under false pretense stating they are doing an employment verification. They faxed my place of employment with the last 4 digits of my security number requesting my address and other personal information. I feel appalled that a complete stranger contacted my place of employment phishing for personal information. This is a total invasion of privacy.
Do not ever contact my place of employment.
Hello. I am sorry to report your statements are incorrect. We only contacted your employer based on their required process to request employment status. We contact employers based on our clients permissible purpose and the contract you signed with them to confirm if the employment information they have on file for you is accurate. A Yes or a No. We do not collect payroll information and only verify by full name and last 4 digits of your social security number. We do everything we can to support consumers and I appreciate if you do not make false statements about RNN anymore.
This company harasses people by calling their employer numerous times under the guise that they are conducting an employment verification. Several Revdex.com complaints have been filed against them, to which they have responded indicating that they will only "attempt" to contact an employer once every 72 hours and no more than three attempts will be made in total. This is false! They relentlessly harass consumers and their employers and violate privacy laws. A class action lawsuit should be filed against them.
Called employer on July 11, 2019 asking for me from my previous married name. I have not had that name since 2007. Lady on the phone was extremely rude and very pushy.
I received an email on my work email for Employment Verification for *** M *** (former married last name)
I received an employment verification request email from RNN Group. I called the XXX-XXX-XXXX from the email and pressed option 2 for the consumer option. All I got was a looping message. Below is the email that was sent to me. I don't know who they are and what they want, but I am unable to speak to a live human and I will not leave a message with my phone number as I do not know if it is a phishing scam.
EMPLOYMENT VERIFICATION REQUEST
Date: XXXX-XX-XX
Reference #: XXXXXXXX-XXXX
Company/Department/Name: *** OF ***
Email: ***@turningpointlv.org_______________________________________
Hello,
I am reaching out today to ask for your help to verify employment on the individual below. I appreciate if you can provide us the contact information for your Human Resources or Payroll department, if you are not from the appropriate department. Please note, no salary or wage information is needed.
Employee Name: *** M ***
Employee SSN (Last 2): xxx-xx-xx44
Thank you for verification and/or employment verification profile information below:
Verification Question Response
This individual is currently employed by your company?
Does this employee work over 30 hours per week?
Your Name and Title:
Name of Company Correct? *** OF ***
Is this the correct company address (please update if no)
For Future Employment Verification Information Response
We prefer (Phone, fax, email, or use a 3rd party)
Phone, Fax, Email or 3rd party name to verify employment for our company
Contact Name and Title to Verify Employment
Thanks so much in advance for your response at your convenience.
With Sincere Appreciation,
Dottie *** EMPLOYMENT VERIFICATION TEAM
Main COE Phone: XXX-XXX-XXXX
Fax: XXX-XXX-XXXX
Website: www.rnngroup.com
If you have any concerns or questions regarding this email, please email: ***@rnngroup.com. We are here to serve you.
Disclaimer: Privileged/Confidential information may be contained in this message and may be subject to legal privilege. Access to this e-mail/fax by anyone other than the intended is unauthorized. If you are not the intended recipient (or responsible for delivery of the message to such person), you may not use, copy, distribute or deliver to anyone this message (or any part of its content) or take any action in reliance on it. In such case, you should destroy this message, and notify the sender immediately. If you have received this email in error, please notify us immediately by e-mail at ***@rnngroup.com and delete the e-mail from any computer. If you or your employer does not consent to internet e-mail messages of this kind, please notify us immediately at ***@rnngroup.com. All reasonable precautions have been taken to ensure no viruses are present in this e-mail. As our company cannot accept responsibility for any loss or damage arising from the use of this email or attachments we recommend that you subject these to your virus checking procedures prior to use. The views, opinions, conclusions and other information expressed in this electronic mail are not given or endorsed by the company unless otherwise indicated by an authorized representative independent of this message. If verification is required please request a hard-copy version to RNN Group INC, 101 Marietta Street NW, Suite 3480. Atlanta, GA XXXXX. https://rnngroup.com
I would like no further contact from RNN group.
Thank you for your inquiry and I apologize for the call routing. We have 2 options- 1 to be transferred to a manager and the other is a recording on what RNN is. I will forward your note to our department manager to reach out to you by email.
Thanks so much,
Donna
RNN Group s a company who fraudulently calls your place of employment stating they are doing an employment verification,
They called my previous place of employment not even asking who they were speaking with they gave my personal information to a secretary that was covering for the regular secretary who was out they gave my social security number asking for the last four requesting my address and other personal information. This company is trying to locate people who owe bills this is not me. I feel appalled that they gave all my personal information to a complete stranger I don't even know something must be done to stop this it an outrage.
RNN Group called my employer trying to verify my employment
rnn group called my employer to verify my employment and I happened to answer the phone. The woman's name was Ashanti and she claimed she needed to verify my employment for a client but would not tell me who. she then gave me an email and reference number I could use to find out who their client was. I sent an email and it was returned. the email she gave me was ***@rnn.com.
DO NOT CONTACT MY EMPLOYER
Hello, thank you for your inquiry. It seems you didn't send the email to the correct address, so please send it to [email protected]. Your email address is just missing the group.
We will provide you our client information so that you can contact them to inquire on why they have asked us to verify they have the current employment information on file for you!
RNN Group called my work asking for me for a verification of employment. But I haven't applied for any credit.
On 5-9-19, the caller, Mary *** identified herself as working for RNN Group and said she was verifying my employment. I asked her why since I had not applied for any credit. She said there are lots of companies they work for, credit card companies, student loans, etc. She asked if she could confirm the company I work for, and she did correctly, but then she asked to verify my birth date, she rattled off a date, it was incorrect and I told her so, she also asked if she could verify the last 4 of my SS# which was wrong too. She said "we will update our records." Then she hung up. The number that called me was *** One of two things this could be, the company is shady or someone has applied for credit under my name. This is very sketchy and I want it to stop.
Stop calling for fake employment verifications.
Thank you for your inquiry. Please see our agent was providing a service to verify the data they have on file is correct. In some cases, they have the wrong employer for the same name, but different social or DOB, so is why she was inquiring.
I promise we are a legitimate data verification service company that has been in business for 7 years and on the INC 5000 Fastest Growing company list. Many loan originators recognize they have the wrong data, so they hire us to verify it's accuracy.
More About Our Services:
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.
Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.
If you would like the name and contact of the client requesting we verify your data, please use one of the methods below and we will return within 24 hours or less.
You are entitled to the name of our customer and we will quickly return to you.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
(The consumer indicated he/she DID NOT accept the response from the business.)
They said I am entitled to see who their client was that was inquiring about me and that I should use the 7 digit number provided to ensure that it's me. No 7 digit number was provided. I would like to have the number.
while I have done my best to provide you multiple ways for us to provide you the client information, I am sorry to report I cannot accept your response. I have checked all recordings, we receive many emails from fast response everyday, so I'm not sure how to help you.
***@rnngroup.com
***@rnngroup.com
(The consumer indicated he/she ACCEPTED the response from the business.)
After writing numerous times to a previous email address and having it kick back, in this last response from RNN I was given a different address, ***@rnngroup.com, that one worked. I have received a reply with the information requested. This matter can be closed.
This company contacted my employer via fax. I do not know who they are but they say that they wanted personal information from my employer.
On May 9, 2019 RNN faxed over a request for Employment verification. I do not know that this company is trying to do. They have asked for personal information. They already had the last 4 of my social security number and my first and last name, along with middle initial. I do not have any business with this company.
I want this company to stop contacting my employer with fraudulent requests. I have not applied for any financial resources and I have not given anyone permission to contact my employer to obtain information about me.
Hello,
Thank you for your inquiry, and to serve you faster, please know you can contact RNN to acquire our customer information associated with your account at any time using one of the methods below.
I've also included an overview on the RNN verification services.
How to Obtain The Name of our Client:
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
Overview on RNN Verification Services
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.
Thank you for your inquiry and please feel free to contact us directly if you'd like our client information.
THIS RNN GROUP KEEPS CALLING MY EMPLOYER, HARASSING THE RECEPTIONIST, ASKING TO VERIFY MY EMPLOYMENT.I HAVE NOT GAVE NO ONE AUTHORIZATION TO ATTEMPT TO VERIFY EMPLOYMENT! WHEN I TRY CALLING BACK I CAN NEVER SPEAK TO NO ONE. I AM NOT ALLOWED TO RECEIVE PERSONAL CALLS AT WORK AND ALL THESE CALLS ARE JEOPARDIZING MY EMPLOYMENT! PLEASE STOP CALLING MY EMPLOYER.
No further contact by the busi STOP THE HARRASING CALLS AND ALL CALLS ALTOGETHER.
Hello ***,
I reviewed our recordings of the call to your employer and our representative followed our professional scripts and requirements. If I ever find any of our representatives harassing or not professional they will be written up and let go if severe.
A little background on our services and how to obtain the name of our client.
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.
Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.
Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.
They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.
For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:
1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below
Our Verification Center main phone number: XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.
You are entitled to the name of our customer and we will quickly return to you.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
RNN has emailed my work and is now calling trying to do a employment verification. They have my personal info including my ss number. I have not applied to any jobs, applied for any loans , credit cards ect. I do not owe anyone anything. They have zero reason to be trying to verify my employment. When I try to get information they will only tell me to email customer service and ask in a email then wait for a response. They will not tell me anything only stating they have be hired by the company to get the required info.
No further contact by the busi I want my information wiped from their systems. I do not want some random company having my ss number at all. Do not contact my job or any place requesting info for me.
Hello, I apologize for any confusion our service to verify accurate employment has caused. Also I reviewed our rep's recording and they followed our required scripts. They didn't direct you to customer service, rather our compliance/fast response team. This team has access to our client information so that they can provide it to you promptly, per below.
Little background on our company:
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.
Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.
Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.
They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.
For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:
1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below
Our Verification Center main phone number: XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.
You are entitled to the name of our customer and we will quickly return to you.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.
My employer recieved a phone call from Samantha ***, XXX-XXX-XXXX extension *** email ***@rnngroup.com
Left a message with a coworker (not even my boss, as I am the general manager) my full social security number on his message and wanted him to verify my employment. I have called this number and emailed the company to explain why they would be leaving my entire social security number on a message to a employee who does not have the ability to verify my employment.
No further contact by the busi I would not like any communication by this company other than through mail and/or in writting. Never should they ever call and leave another message with my entire social security number to a random employee.
Hello, I am shocked by your note and will be reaching out to our verification center executive today to research your account. Please email me at ***@rnngroup.com so I can follow up with you. This is not our policy.
The Manager called me to explain this was not their policy. She continued to ask me regarding my employment. I asked her for information on the debt she was seeking the information for. She informed me their company was not a collection and she was simply seeking information to pass to another collector. However, 07/01/2019, I received a letter of garnishment for a debt I did no know of, they dated the letters at the beginning of June but did not send it out until the end of June. Giving exactly 20 days, so they can charge me more on the debt they failed to be honest about in the first place. Now, they have a garnishment through the court and additional amounts plus the garnishee fee.
Hello,
This is ***, the President of RNN Group. Please note our customers do not sure the nature of your business or account with our team. We are simply hired to verify the employment information they have on file.
There is nothing we have done that should be of shock to anyone, as we are not the debtor, loan originator or the law firm they hire. We are not part of this process or contract in any way.
I am sorry for what happened to you, and we offer to provide our client information so anyone can contact their loan company directly to manage their account. Again, this is the very best we can offer given we do not have access to any consumer's personal account information.
This company has faxed information to my job for employment verification in which I have not given consent for them to verify anything nor do I have any idea who this company is or what it is they want. I do not want this company contacting my job if they want to talk to me then they need to contact me directly.
No further contact by the busi If this company is trying to collect something or wants information then they need to contact me directly. I have not signed any documents with this company and I want them to stop sending faxes to my employer. They have no right to request information without my consent.
Thank you for your inquiry. Please see a brief background on our company and service, and options to help you collect our client information associated with your account.
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.
Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.
Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.
They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.
For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:
1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below
Our Verification Center main phone number: XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.
You are entitled to the name of our customer and we will quickly return to you.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.
This company has called my HR/employer and was transferred to me. They would not tell me who they represented but asked for me to verify my identify by my social security number. They claimed it was for "employment verification" but refused to tell me why. The person did not sound like they were in the United States.
I refused to give them any information unless she told me who she was calling for. She would only say RNN Group and said it was "an auto loan, student loan or credit card." I don't have any auto loan and my student loans are up to date.
When I told her I refused to give her any info and take me off their list, they turned around and dialed our main office number again, then hung up.
I want these people to stop harassing me at my place of employment and stop harassing my employer.
No further contact by the busi Stop calling my HR department, my office and me. I will not give out personal info to someone I do not know. If you have proof of who you are, you can email me. That is all. Stop harassing me at my place of employment. Stop calling my employer and me at work.
I submitted your note to our verification Manager Eulicia K. She can provide you information directly so please email her at ***@rnngroup.com at your earliest convenience to discuss your experience with the Representative.
Thank you
This company keeps sending faxes to my employer for request for employment verification. I have no dealings with this company and I want them to STOP! They have been asked on several different occasions to stop calling and faxing my employer. Please take care of this matter. I really think this is a scam!
No further contact by the busi For this company to STOP sending faxes and calling my place of employment.
Thank you for your inquiry and please note we provide a full accuracy of data service to the federal government and commercial lenders.
A little background on RNN Company:
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
We offer multiple options to provide our customer name to you and again I will into your message and call if you can email ***@rnngroup.com.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly [email protected].
Please email any of the emails above with your full name and Record ID if you would like our customer name and/or to remove you from the call list immediately. Please note there are circumstances when multiple clients ask us to verify a consumer's employer.
I can remove you from the contact list in our system, immediately upon receiving an email with your Record ID and name. Please include in your email that you received my Revdex.com response and if you do not have the Record ID, I will have my team confirm some information to look it up for you -so that we can take care if right away.
If I can help you in any other way, please email my [email protected] team and we will respond within 24 hours or less.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly [email protected].
Two different people from this company have tried to verify my employment information. I have personally called and emailed the information provided with no response. I have also went on this RNN Group website and used the contact option with no response. I have not authorize any information to be given out to anyone connected with me. I am not sure why two different people are contacting people and no one is responding to my emails.
No further contact by the busi I want this company to STOP contacting me or my place of employment with any type of communication including but not limited to fax, email, phone, direct mail et cetera.
Thank you for your inquiry. Please note you can contact us using any of the methods below to request the name of our client and or to remove your name from our call list.
Our policy is to respond same day to all emails and calls. Ashley heads up our email responses per below so please email [email protected], copying me ***@rnngroup.com, and I'll confirm my team is doing their job.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
A little Background on RNN:
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer and employer information to us, and we are contracted to contact the employer to confirm if the consumer is still currently and actively employed. Please know we are not a collector, do not collect payroll information and contracted to return employment status to our clients only.
Our representatives work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional and in the event a consumer asks for our client name, they provide them to our website so that our compliance team can provide to them.
(The consumer indicated he/she DID NOT accept the response from the business.)
I have tried to contact them previously both my phone, the emails provided and through their website. I don't want them to contact me and I have no reason to need my employment verified since I have not applied for anything
(The consumer indicated he/she DID NOT accept the response from the business.)
I emailed the email left to me and it was returned as undeliverable. Seems no one can be reached
Hello,
I am sorry we cannot do anything additional than what we have done. Per below we responded right away to your email requesting the name and contact information of our client.
Consumer Email Response Manager:
The consumer emailed RNN through the website and I responded to her the same day on 4/8
Please contact your loan originator (our client) to help you resolve or update your records, and I apologize we do not have access to your account details to further assist you.
This company called my employer under my maiden name about employment verification. They did not have my permission to have that information sent. I would like for them to take my name out of there data base and notify me by mail if they need anything verified. I have read that they are a scam and when I called them I only got voicemails for every attempt. If they contact my employer again I will take further action legally.
No further contact by the busi NO FURTHER CONTACT BY THIS COMPANY TO MY EMPLOYER OR ANY OTHER ENTITY. NO FAMILY, FRIENDS ETC.. REMOVE MY NAME AND INFORMATION FROM THE SYSTEM. ASAP!!!
Hello, I would like to first confirm RNN Is not a scam and has been in business for 7 years. I have provided some background on our company and service below.
I reviewed your claim with my team and they are unable to locate your account. Please read below on how to access our client name associated with your account and email us to look up your ID. We can help you with anything if we can locate your account.
We are set up to quickly help consumers using multiple communication options so look forward to helping you.
RNN Company:
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
The consumers always have full access to inquire on our client name, associated with their account.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (470-205-4014) and/or
4. Email our compliance team directly [email protected].
Lastly, please note we have identified many consumers in need of help to stop law firms and agencies from "chasing" them, and I am working on a solution that will cancel out all collection efforts on their account.
(The consumer indicated he/she ACCEPTED the response from the business.)
Since they can not locate a file, they do not need to contact me any further. Thank you.
My complaint type is really potential identity theft; however, the Revdex.com does not list that option, so I chose service.
On 4/8/2019, my employer received a faxed Request for Employment Verification from the RNN Group, Inc. They had my first name, middle initial, last name, last four digits of my social security number, and the name of my employer. They wanted verification if I was currently employed by this company, if I worked over 30 hours per week, the name and title of the person completing the form, if the name of the company was correct, and if the company address was correct.
I had not recently applied for a position with another company, not had I completed paperwork for financial reasons. I
I left a message for this company, citing the reference number, that if they did not return my call and explain what this was for, I would file a report with the police for fraud. I am also filing this complaint with the Revdex.com.
Contact by the Business I want to know how the RNN Group, Inc. got access to some of my personal information, and for what purpose.
I am reaching out to sincerely apologize you did not receive a call back from RNN. I appreciate if you can confirm the number in which you left a message so I can double check our managers are doing their job and take action if not.
Info on RNN:
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
We offer multiple options to provide our customer name to you and again I will into your message and call if you can email ***@rnngroup.com.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly [email protected].
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't have outstanding debt for a company. There is no company needing to verify that I am still employed. To follow their process is to verify information without knowing who for in advance. So, I do not accept their response.
There apparently is no resolution.
RRN Group contacted my employer requesting a verification of employment. I have NOT requested any loans, DO NOT owe any money. They had the last four digits of my SSN and my name! I don't know who or how they obtained my information. I have NOT signed any release to contact my employer for any verification.
No further contact by the busi DO NOT contact my employer until you provide a reason why you are and WHO is requesting this information.
Thank you for your inquiry. Our team is here to support you and make sure you have access to our client information using one of the request options below.
Some background on RNN Group and our Service:
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
We offer multiple options to provide our customer name to you and again I will into your message and call if you can email ***@rnngroup.com.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.
(The consumer indicated he/she DID NOT accept the response from the business.)
That does not explain how they obtained my information and for what purpose without my authorization.
I apologize I was not clear enough on the service our company provides.
When you sign any loan or line of credit application, there is language that allows the Loan originators (known as permissible purpose) to confirm the accuracy of data they have on file, at any time.
RNN provides an employment accuracy verification service to loan originators ranging from credit cards, auto, student loans and so forth.
So we are calling to verify based on our client's authorization and permissible purpose.
Per my first response you have full access to the name of our client that submitted your account by contacting us.
Thank you
This company contacted my employer to verify my employment but was unable to provide consent to access my employment data so the information has not been provided.
I have never heard of the company and it seems they provide a function related to collection which scares me because I dont think I owe anything. I would hate to have to fight some issue after some weird item posts to my credit report. It took months to fix last time.
Contact by the Business I would like to be informed 1. If this company has a legitimate purpose and what it is 2. I would like to know who RNN's client is 3. If the company is legit why are they facing requests for information over without a consent to do so?
The RNN Service:
RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.
All consumers we have in our inventory have signed a contract with our client, so is the reason we do not require a signed release.
It is critical that you receive the name of our client as quickly and easily as possible, upon your request, and that our representatives do not make so many multiple attempts to verify if you are employed, so I have updated our processes.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email [email protected],
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or