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RNN Group

101 Marietta St NW STE 3305, Atlanta, Georgia, United States, 30303-2730

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RNN Group Reviews (%countItem)

They keep calling my employer asking for verification of my employment. They will not give an answer as to why.
When I asked them to no longer call my place of work if they could not verify why they were calling . I was told they would call again. Sales person name is Briana and was very rude

Desired Outcome

Please do not call my place of employment or future employment

RNN Group Response • Oct 11, 2019

RNN Group is an INC 5000 Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our clients upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed.

You are entitled to the name of our customer and upon request, we will quickly return this information to you using the following options:

1. By email @ ***@rnngroup.com
2. Calling XXX-XXX-XXXX and press option 2 to be transferred to a manager
3. Email our compliance team directly ***@rnngroup.com

We have reviewed the call recording and will take appropriate action according to our company policies.

RNN Group
***@rnngroup.com

Customer Response • Oct 14, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
I have asked numerous times for them to not call my place of employment, they have repeated told me they will call back, and called my work 2 times Friday and once monday

This company contacted my employer to verify my employment for no reason and obtained my personal information without my consent.
This agency has obtained my information illegally and will not provide me with any details as to how or why they are contacting my place of employment and or how they obtained my personal information. I have called the number listed on their website and I have also emailed and left numerous voicemails and they don't return any of my phone calls. The say to contact them via email and by phone, which I have and they never respond.

Desired Outcome

I would like this business to provide with information as to who hired them to check my employment and how they obtained my personal information.

RNN Group Response • Oct 11, 2019

RNN Group is an INC 5000 Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our clients upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed.

We apologize that you have been unable to contact us. We frequently monitor our email and voicemail box. If you could call directly XXX-XXX-XXXX during the hours of 8:30a-5:30p EST and ask for a manager, we can verify we are speaking to the correct person and help you retrieve the client information. Unfortunately, we were unable to find any record with your name so we cannot reach out to you directly.

RNN Group
***@rnngroup.com

Unauthorized employment verififcation
My employer received an employment verification today. I did not apply for any jobs and this makes me look bad which is unacceptable and constitues harrassment. The RNN group has my SSN which I did not consent to give to them.If this is a debt collector, I would like my name removed and only contacted to my home address via US postal service, so it can then be forwarded to my attorney.

Desired Outcome

STOP HARRASSING MY EMPLOYERS

RNN Group Response • Oct 11, 2019

RNN Group is an INC 5000 Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our clients upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

You are entitled to the name of our customer and upon request, we will quickly return this information to you using the following options:

1. By email @ ***@rnngroup.com
2. Calling XXX-XXX-XXXX and press option 2 to be transferred to a manager
3. Email our compliance team directly ***@rnngroup.com

RNN Group
***@rnngroup.com

This company called my place of business which is EXPRESSLY prohibited by my employer. I could very easily lose my job over such instances.
This company called my place of business which is EXPRESSLY prohibited by my employer. I could very easily lose my job over such instances.

Desired Outcome

DO NOT CONTACT ME AT MY PLACE OF BUSINESS AGAIN!!

RNN Group Response • Oct 08, 2019

RNN Group is an INC 5000 Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

After reviewing the call recordings, it is deemed we were not attempting to contact you directly but only to verify employment.

You are entitled to the name of our customer and upon request, we will quickly return this information to you using the following options:

1. By email @ ***@rnngroup.com
2. Calling XXX-XXX-XXXX and press option 2 to be transferred to a manager
3. Email our compliance team directly [email protected]

Your record has been closed and we will not contact the employer for this record in the future.

Thank you,

RNN Group
[email protected]

I chose collection issue since that was the only one after reading the other complaints. they called my HR and gave out my SS#. and asked questions.
they called my job. asked for HR. gave out my SS number and asked my state of employment and job title and how long i've been working here. As far as I know, I don't owe on any bills so I am a bit worried about their practices and why they have this information about me and why are they calling my job. the caller id name is Daniel *** XXX-XXX-XXXX

Desired Outcome

I would like them to not contact me or my business and i'm wondering how they got my personal information. Personally i would like them shut down since I don't know why they have my information.

RNN Group Response • Oct 03, 2019

RNN Group is an INC 5000 Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer and employer information to us, and we are contracted to contact the employer to confirm if the consumer is still currently and actively employed.

You are entitled to the name of our customer and upon request, we will quickly return this information to you using the following options:

1. By email @ ***@rnngroup.com
2. Calling XXX-XXX-XXXX and press option 2 to be transferred to a manager
3. Email our compliance team directly ***@rnngroup.com

RNN Group
***@rnngroup.com

Customer Response • Oct 09, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
I have never been contacted personally about any of this prior to contacting my employment... why not ask me rather than go straight to my employer

Received fax from company verifying employment
I have no idea as to why a company would verify employment prior to coming the client. I have not given my authorization for any employment verification

Desired Outcome

no contact

RNN Group Response • Sep 30, 2019

RNN Group is an INC 5000 Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

You are entitled to the name of our customer and can request that information by one of the following:

1. By email @ ***@rnngroup.com
2. Calling XXX-XXX-XXXX and press option 2 to be transferred to a manager
3. Email our compliance team directly ***@rnngroup.com

RNN Group
***@rnngroup.com

Customer Response • Oct 23, 2019

Now, this company is contacting my employment via telephone trying to confirm social security number. Saying that I have applied for a car loan which I have not done so in five years. Although my case states it's closed it isn't. This is getting out of hand attempting to get my employer to confirm my social security number. Again I would like to have company stop all contact with my employer.

RNN Group Response • Oct 23, 2019

RNN Group has been contracted by a company that has business with you. After reviewing the call recording, our agent was responding to the question of why we were trying to verify employment. We explained we have several credit card, student loan and auto loan clients.

Your record has been updated and closed in our system and we will not contact your employer for this record again.

You are entitled to the name of our client and can request that information by one of the following:

1. By email @ ***@rnngroup.com
2. Calling XXX-XXX-XXXX and press option 2 to be transferred to an agent
3. Email our compliance team directly ***@rnngroup.com

RNN Group
***@rnngroup.com

This company is harassing my previous employers seeking information about me.
I have not given this business the ability to contact my previous nor current employers and am not sure how or why they are seeking my personal info. I would like them to immediately stop contacting my prior employers and do not give them permission to contact future employers. It seems they have had this complaint repeatedly and I am concerned they are attempting to steal my identity or the identities of others.

Desired Outcome

Do not ever contact my previous, current or future employers. I do not give my permission to obtain my personal information to this company.

RNN Group Response • Sep 30, 2019

RNN Group is an INC 5000 Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients. We also do not have any additional personal information that was not received by our client.

You are entitled to the name of our client and can request this information by one of the following:

1. By email @ ***@rnngroup.com
2. Calling XXX-XXX-XXXX and press option 2 to be transferred to a manager
3. Email our compliance team directly ***@rnngroup.com

RNN Group
***@rnngroup.com

Employment Verification
My employer received an employment verification yesterday. I did not apply for any jobs. The RNN group has my SSN which I did not consent to give to anyone. I would like my name removed and only contacted to my home address via US postal service.

Desired Outcome

I would like to be removed from any lists

RNN Group Response • Sep 20, 2019

RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

If you would like to know who is asking us to verify your employment, you have several options.

1. By email ***@rnngroup.com,
2. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX)
4. Email our compliance team directly ***@rnngroup.com.

RNN Group
***@rnngroup.com

Customer Response • Sep 23, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
There is no resolution as to removing my name from the list.

RNN Group Response • Sep 25, 2019

Good afternoon,

The record has already been closed and no further communication will be made for this record. Unfortunately, there is not a list to be removed from in this situation.

On 9/23, you requested information from us on what company was asking for the employment verification. We responded with the information and any further questions should be directed to them as we no longer have your record open.

RNN Compliance
***@rnngroup.com

My employer contacted 5 times in 2 days.
They say my full SSN to anyone in office.
My place of employment has been contacted 5 times in 2 days by RNN Group asking for verification of my employment here and mentioning my full ssn to anyone who answers the phone. This is against my civil rights and they are giving out my personal information to anyone that they talk to. I want action to be taken do to my SSN is just being given out to anyone.

Desired Outcome

Stop harassing y place of business and giving out my personal information to anyone on the phone.

RNN Group Response • Sep 20, 2019

Good afternoon,

RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

Our representatives are trained to contact employer HR or Payroll up to 5 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.

After reviewing your file and call recordings, at no time was your SSN verbally given over the phone. The attempt to reach a manager or HR representative was unsuccessful and the calls were ended.

We have marked your file as closed and your employer will not receive any further contact regarding this file.

RNN Group
***@rnngroup.com

This company contacted my place of employment without consent. They have my social security number and other information, I feel violated.
This company has my social security number and other information and I have NO idea who they are or what they want. I attempted to call them numerous times and have not gotten through. They contacted my place of employment asking for information on me, but luckily I have a trustworthy team and they notified me of this, as they have NEVER seen anything like this before. VERYYY unsettling. PLEASE LEAVE ME ALONE.

Desired Outcome

DO NOT CONTACT MY EMPLOYER EVER AGAIN.

RNN Group Response • Sep 18, 2019

Good afternoon,

RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

At this time, we do not have enough information about you to identify the record. Please contact us using one of the following options so we can assist you with this request.

1. By email ***@rnngroup.com
2. Calling XXX-XXX-XXXX and press option 3 to be transferred to a manager
3. Email our compliance team directly ***@rnngroup.com

RNN Group
***@rnngroup.com

Customer Response • Sep 23, 2019

Original Message
From: *** Paserba
Sent: Friday, September 20, XXXX X:XX PM
To: Patricia Moreland
Subject: Re: Revdex.com Complaint Case# 27708144 (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXXX)

Hello Patricia

I read the response from the business, and I attempted to contacted them three times to attempt to retrieve the information they claim to be able to provide. They do not answer and it goes to a prerecorded voicemail. I would like to proceed with further investigation. Thank you.

***

Sent from my iPhone

RNN Group Response • Sep 26, 2019

Good morning,

We will have one of our managers reach out to you to collect the information we need to give you the client information you are requesting.

RNN Group
***@rnngroup.com

Fake verification service and will not answer the phone when called back
Called me to "verify" employment. When asked for what reason they said they need to "speak" to the employee directly. They were already speaking to me. Sounds like some scam artists. If you try calling them back all you get is a loop and voicemail. Clearly a fraud ring that should be shut down. Scary thing is if they are calling you they probably already have all your information.

Desired Outcome

Tell me why you wanted verification and who hired you to obtain it.

RNN Group Response • Sep 18, 2019

Good afternoon,

RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

For your security, we do not provide our agents access to our client information. In the event you would like to request the name of the customer in which we are calling on behalf of, your options are:

1. By email ***@rnngroup.com,
2. Call XXX-XXX-XXXX and speak to a verification representative who will forward you to a manager,
3. Email our compliance team directly ***@rnngroup.com.

RNN Group
***@rnngroup.com

Contacting place of business without permission
This company contacted my place of business asking for employment verification. I have not applied for anything nor given them permission to contact my job. NOT OKAY since they seem to have SS number.

Desired Outcome

NO CONTACT AT ALL!

RNN Group Response • Sep 05, 2019

RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.

For your security, we do not provide our agents access to our client name. In the event you want the name of the client in which we are calling on behalf of, our agents process:

1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below

Our Verification Center main phone number: XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.

You are entitled to the name of our customer and we will quickly return to you.

Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.

RNN Group
***@rnngroup.com

I have not given this business the ability to contact my previous nor current employers and am not sure how or why they are seeking my personal info.
I have not given this business the ability to contact my previous nor current employers and am not sure how or why they are seeking my personal infoRmation. I would like them to immediately stop contacting my prior employers and do not give them permission to contact future employers. It seems they have had this complaint repeatedly and I am concerned they are attempting to steal my identity. Or the identities of others. They refuse to answer my calls regarding this issue.

Desired Outcome

I want RNN group to never seek my personal information from my current or personal employers again.

RNN Group Response • Sep 03, 2019

RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.

At this time, we are having difficulties identifying your record with the name and information you provided. Please contact us directly at ***@rnngroup.com or call XXX-XXX-XXXX and ask to speak to a manager.

Thank you,

RNN Group
***@rnngroup.com

No clue who they are. Harassing phone calls at my place of work.
Haven't applied for anything since working at the place I now work. This company keeps calling and faxing wanting employment verification. They have absolutely no reason to and somehow they have part of my SSN. This needs to stop. Pretty sure it is a scam.

Desired Outcome

LEAVE ME ALONE

RNN Group Response • Sep 03, 2019

RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm the consumer is still currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.

We have updated your record and no more calls will be placed to your employer for this record.

Thank you,

RNN Group
***@rnngroup.com

Customer Response • Sep 03, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
Carbon copy reply that makes no sense given the situation. I understand what the company does BUT there is nobody who would have retained them to verify my employment.

RNN Group Response • Sep 05, 2019

There are several options to be informed who has retained us to verify your employment.

1. Email our compliance team directly at ***@rnngroup.com

2. By alternative email at ***@rnngroup.com

3. Call our verification line at XXX-XXX-XXXX and press 3 to be directed to one of our managers or ask to speak to a manager.

RNN Group
***@rnngroup.com

I started receiving faxes from this place about two weeks ago and now today they called my job trying to verify employment. I don't even know them
8/1/2019
8/6/2019
I think 7/25/19 also

Desired Outcome

I do not like being harassed at my job or my fellow employees being harassed. They sent two faxes that noone responded to and then just called up here and hung up.. THEY ARE STALKING ME

RNN Group Response • Aug 15, 2019

Thank you for your inquiry and we apologize for any confusion with RNN.

RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services whereas our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.

Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.

They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.

For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:

1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below

Our Verification Center main phone number: XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.

You are entitled to the name of our customer and we will quickly return to you.

Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.

This company faxed a request for employment information to my employer. I do not know why and I never gave anyone permission to do so.
they faxed my employer on 8/5/19. Again, I did not give anyone permission to do this. They have my name and social security number!

My number is part of the Equifax data breach and now I am concerned something is weird.

Desired Outcome

No contact with my employer and only written letters from this company. Not even sure this is something legit.

RNN Group Response • Aug 09, 2019

RNN Company:

RNN is an INC 5000 company that provides a service to our financial lender and federal government clients based on their permissible permission to verify employment status. Our clients upload consumer information and an employer name, and only contracts with RNN to contact the employer to confirm if still the consumer is currently employed. Please know we are not collectors and do not collect payroll information. Additionally, we have no access or visibility to your account with our client. Our responsibility is to return a Y or N status, then we close the case.

The consumers always have full access to inquire on our client name, associated with their account.

Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.

This company has contacted my employer via email and a storefront phone meant for customers only numerous times wanting to verify employment.
This company RNN group has sent numerous requests through a company website and now is calling a storefront telephone number reserved for customers to verify employment. Stop calling my employer and sending emails via forums used/reserved for customers and company business. Any legitimacy company will send direct mail to someone that needs information as well as, I have not applied for any credit recently nor a home/car and all bills are paid. STOP CALLING/EMAILING my employer.

Desired Outcome

Do not call/email my place of employment.

RNN Group Response • Aug 09, 2019

Thank you for your inquiry and we apologize for your experience with RNN.

RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.

Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.

They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.

For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:

1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below

Our Verification Center main phone number: XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.

You are entitled to the name of our customer and we will quickly return to you.

Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.

Please email any of the emails above with your full name and Record ID if you would like our customer name and/or to remove you from the call list immediately.

I can remove you from the contact list in our system, immediately upon receiving an email with your Record ID and name.

Email: ***@rngroup.com
Subject Line: remove me from call list
Full Name and Record ID- note it is important to provide the Record ID as there are many names in common
If I can help you in any other way, please email my ***@rnngroup.com team and we will respond within 24 hours or less.

FRAUD. This company has contacted my employer several times to verify my employment without written consent.
The company began contacting my employer via telephone and fax daily since 7/22/19. They can not verify the what company or institution requested said employment verification. My employer has repeatedly informed the company's representatives of the proper employment verification procedures to no avail.

Desired Outcome

STOP CALLING AND FAXING. MAIL A LEGITIMATE REQUEST ON OFFICIAL CORPORATE LETTERHEAD AND INDICATE WHAT CLIENT OF YOURS INITIATED THE REQUEST.

RNN Group Response • Aug 06, 2019

This is not fraud, Please see our company service description below:

Thank you for your inquiry and we apologize for your experience with RNN.

RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer ID and employer information to us, and we are contracted only to contact the employer to confirm if the consumer is still currently and actively employed. Note we do not request payroll information, simply a yes or no for our clients.

Our representatives are trained to contact employer HR or Payroll up to 3 attempts and are provided the consumer information (SSN and DOB) in which to verify and assure we have the correct person and 2) the employer information in which to contact.

Our representatives are provided the consumer and employer information and set up in a secure system to make up to 3 attempts to verify employment.

They work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional.

For your security, we do not provide our agents access to our client name. In the event the consumer wants the name of the customer in which we are calling on behalf of, our agents process:

1. Confirm you are the consumer in scope
2. Provide you an ID Number from our system to access your account (see options for accessing our client name on your account below

Our Verification Center main phone number: XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.

You are entitled to the name of our customer and we will quickly return to you.

Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative will forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.

Please email any of the emails above with your full name and Record ID if you would like our customer name and/or to remove you from the call list immediately.

AN EMAIL WAS SENT MY TO EMPLOYER FOR VERIFICATION OF EMPLOYMENT THAT INCLUDED MY SS# AND FULL NAME.
THIS RNN GROUP KEEPS CALLING MY EMPLOYER, HARASSING THE RECEPTIONIST, ASKING TO VERIFY MY EMPLOYMENT. I HAVE NOT GIVEN AUTHORIZATION TO VERIFY EMPLOYMENT. WHEN CALLING THE NUMBER IN AN ATTEMPT TO SPEAK WITH A REPRESENTATIVE, THERE IS NO RESPONSE. HARRASSING CALLS/EMAILS MUST STOP ESPECIALLY STOP CALLING MY EMPLOYER.

Desired Outcome

ALL CALLS MUST STOP ESPECIALLY TO MY EMPLOYER. DO NOT JEOPARDIZE MY MEANS OF INCOME!

RNN Group Response • Aug 06, 2019

Hello, thank you for your inquiry and after researching I appreciate if you can stop reporting negative claims on our team. We do not harass employers and simply call to verify current employment status (Y or N) on behalf of our clients- based on the contract you signed giving them permissible purpose.

You can email ***@rnngroup.com with your reference ID to request our client contact information if you would like to contact them.

We work hard to provide a courteous service and our attorney can provide the history on your account for proof there was no harassment if you so desire.

Customer Response • Aug 09, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
Hello,
There are constant calls, faxes being sent and emails.
If there is an account, then please use the appropriate United States postal mailing address that is listed on the account.

RNN Group Response • Aug 09, 2019

We do not have access to your account information- our client for your security and privacy does not provide to us. Please email ***@rnngroup.com or ***@rnngroup.comm to get the name and contact for our client that submitted your account. Thank you

Contacted my employer. Haven't applied for credit.
RNN contacted my employer for job verification. I have not applied for any credit recently. Not sure why they're contacting my employer instead of me.

Desired Outcome

If it is a fraudulent attempt to gain personal information to build a database, I want them to stop. If it has to do with a bonafide offer, please contact me direct.

RNN Group Response • Aug 01, 2019

Hi There, for future inquires you can email RNN at [email protected] for a quick response. We have a client that asked us to verify (yes or no only) if the employer data they have on file for you is accurate. This would be a loan you already have or had with a signed contract. If you email us at [email protected], they can verify you are the correct person and provide you our client information ASAP. Thanks so much and apologies for any confusion.

Customer Response • Aug 01, 2019

(The consumer indicated he/she ACCEPTED the response from the business.)
As of now, they said they will provide me their client information. I am awaiting their follow up, with that information.

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Address: 101 Marietta St NW STE 3305, Atlanta, Georgia, United States, 30303-2730

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+1 (866) 466-5996

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