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Robertson International

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Reviews Robertson International

Robertson International Reviews (165)

After TCF changed its automated banking system I can't get on my online account and have spent unsuccessful hours on the phone with TCF re it It has been going on for weeks

I had a contract with tcf for a checking account turned out I owed so I had to fix the problem first,dId so.then after yr with them I decided to switch to a different bank,wells fargo,I didnt like them so ,I decided to go back to tcf months later,and they refused saying I owed ,turns out they totally jumped over any information that showe'd I paid that off and I even had an account after that with them ,but they said it doesn't show you even had an account since a so and so date and they said I still owed that amount that I paid.I had even opened an account after I had paid them ,they argued.and told me to take it up with the higher up and when I did they argued also I was angry,however I was cleaning up my past papers etc.and I came across the receipt that showed I paid and then opened an account alsothey said there really I'd nothing I can do.on and on when I even had proof in front of me.they acted like I had authoritave problems or they wanted me out of the way so they could help

This bank is involved in some dirty bank practices They will find any way possible to charge you the most fees they can The app and atms dont work have the time And when they dont its your problem and not yours and they will charge you I was double charged overdraft fees for the same three transactions They closed all local branches, nearest one is forty five minutes away I had to track down my own frauds on my account and then call for a week straight to get fees reversed Customer service number is a joke

I had someone steal my debit card information and charge the card with the card being in my custody, and yet the bank refuses and makes me wait over days for results even thougjt you provide them with a police report and they can see the card being charged in diffrent cities around the same time I charged my cardHow are they passing transactions like that go threw, and refusing to give credit till they are done investagating why should we have to wait 10-days to get out our own money

My account was negative and then funds were placed in there to make it positiveThere was an item that was going to be returned but the CSR reversed it so it can be paidSince the account is positive, I should not have to pay the return item fee

Any kind of paper statements are very difficult to get from TCF bank
Any loan pay off statement from TCF is very difficult as they try to give as hard time as possibleMonthly statements if they get lost in mail are hard to get by with TCF
Over all very bad bank experienceWouldnot recommend to anyone

They have a direct deposit from my disability payment and won't put it over to even a pending they just keep sittying on it day after dayI am supposed to be paid on the 1st they refuse to deposit when calling was told they don't care about me or my health issuesWhen told that I would starve and no medicine money and terminally ill when told on phone she could care less and wouldn't give me my money until they are ready to do it

My account was overdrawn due to an unforeseen automatic withdrawal from a private companyI was charged a $overdraft fee for thisMeanwhile other transactions posted (transactions that I made unaware of the automatic withdrawal from that company that made me negative) around the same time, all accruing additional $fees for each itemIn total I was charged $in overdraft fees!

Frozen account due to a questionnaire they sent not being filled out correctly
The bank stated that they wanted to know where a cash deposit came from-I filled out their questionnaire and they closed my account stating that I did not fill it out correctly

TCF Bank charged me a total of overdraft fees in under hoursI was charged multiple overdraft fees due to these overdraft fees making my account negative from items they said were still pending for weekThey were only willing to reverse one overdraft feeHad I been informed of an overdraft fee I would have fixed it and not have received additional oneswere charged at midnight and more were charged at noonPoor customer service all they were worried about is selling me their overdraft protection because I was over charged overdraft fees

Unnecessary service charges left and right They switch around withdrawals to best serve their bottom line On 02-02-they took out a $overdraft fee when I had $in my account This of course led to my being overdrawn, so they were able to charge me two more $fees I check my account daily I anticipate what my withdrawals are going to be I have had this discussion with them multiple times as to how things look like they have gone through The next time I look at my account, everything is switched around so that I have become overdrawn, and they make money on my account I am tired of arguing with them about this Either things are withdrawn and show this once, and not jostled around to make TCF money that I cannot afford to give them

TCF is terrible at processingThey processed everything backwards and in doing so slammed me with hundreds in overdraft feesWhen I called to have this fixed, the rep told me the most she could give me was $They kept the other $This is the second time this has happened and the last time I had to file an official Complaint with the Revdex.com in order for my funds to be returnedI should have known to leave them but my stupidity allowed me to believe it wouldn't happen againGuess it is time to look for a new bankI am definitely spreading the word to friends, family and colleagues

I bounced a check to an old bank account (basically I wrote a check from one of my accounts to another because I didn't have this particular account set up for ACH and I was expecting a payment to the other account and that the check would clear, and the payment was short I know I shouldn't have jumped the gun My issue is that I want to pay back what I owe, but cannot do so until the end of the month (I am coming out of some major financial issues) I spoke with the bank and they said on Friday, September they would report me to collections and chexsystems Honestly, if it was just collections I wouldn't be worried because I could pay it as soon as the letter came, but Chexsystems is one of my biggest fears I can pay the past due amount on Friday, Sept (Half 9/and Half 10/would be ideal, but can do 9/30) I really don't want to go into Chexsystems for days Can you help me?

I had a bank account with TCF Bank I had personal accounts being used by me For some reason they closed my bank account and listed it fraud or something of that nature which has hindered me from being able to obtain an account with other banks I have been a victim of fraud before, but these accounts were mine that I solely was using This negative information is listed on Chex Systems and therefore I am not able to obtain a bank account

I hace charged on my account that I didn't make I thought this last year when a great deal of money was missing from my acount in a short period of timeI reviewed the transactions and it didn't make since but the numbers all added upI also has a crefit card in Seattle Washington that was inactive they sayRecently I have had the same issue fake transactions and being overcharged in multiple locations s it's extremely confusing Tcf didn't do ebough to handle this situation the right way and im suffering from it l

I opened up an account and deposited $I paid my car insurance for I had a direct deposit for 680, then paid my car note for 446.37, then I took out cashWhile this is going on TCF placed a hold on my account from a past account form that was already put in collections years agoThey did not inform me of this online or at the branchI noticed the hold and over two days talked to two customer service reps who informed me other than the hold for the past account everything else looked good On 06/06/I spoke with a rep and he released the hold and told me I have cash to take out, so I did withdraw that amount Now today 06/10/I look at my account because Kia motor finance keeps calling my phone, my whole account is turned aroundAll of my bills got returned and acquired fees on the accountnow my balance is dollars and around over missing

I don't understand why I am being charged insufficient fund fees when I have over $in my money market / savings accountI typically use the ATM to check my balances ( since I need a pin of some sort to register to the TCF application for android ) and unfortunately the ATM was down for a few daysAs a matter of fact a new one was just installedSo not only could I not check my balances but I could not determine which card is which since they both look alike ( which raises another issue)I made a transaction at Jewel, when it went through I assumed everything was okayNow I've been charged a total of $in fees for transactions as low as $I called customer service on 7/7/but the representative ( who sounded inexperienced ) was not able to assist meHe was going to transfer me to a supervisor but the line disconnectedIt's upsetting that I have money in my money market account yet I am being charged $in insufficient fund fees

Once you have canceled credit card that's linked to checking account they still allow merchants to withdraw from account up to three weeks later after card was reported lostThey also have pending items that do not show on online banking or in account balances

On April 22nd I received a call from the fraud departmentThey had questions on transactions that pulled from my account within minutes of each otherI instantly pulled up my account onlineSomeone took over $dollars out of my account from Cicero ILI told them I did not approve these transactions, and live no where near that locationTCF still allowed for the money to be pulled from my accountWith everything I had pending from paying my bills it made my account go negativeI have made a police report, and gave them information we are still in limbo 5/1/I have called in every day to check on the status because now every bill I had on auto pay has been bounced backTCF has not been helpful at all.They will not give me an answer as to when ill see that money back into my account I can't even desposit my check into the bank because the $daily fees will eat my entire check at this point and I will be out of money even longer They keep telling me its under investigation an refuse to put any of the money back into my accountI have been with TCF for over yearsI've always kept my account in good standingsI can not believe this is how they treat a long time customerI will no longer bank with them after this experience SHAME ON YOU TCF! IF YOU ARE LOOKING INTO BANKING WITH THEM TURN AROUND NOW!! MY ACCOUNT IS NOW -ON TOP OF THE $THAT WAS STOLEN OUT OF MY ACCOUNT

TCF bank among other banks will charge you a fee for times when your overdraft your account TCF bank however uses what is known as predatory banking, making money from increasing the chances of it's customers over drafting their accounts and making things intentionally confusing in order to compound fees and dip their greedy hands into your bank account and take large sums of money The system is set up as a cycle in so you may make a mistake and overdraft your account and then those fees charged to you put you in a situation in which the chances of you being tighter on funds and over drafting again are increased and each month moving forward, more and more opportunities for them to get your money You can call an talk to them and you'll get a few fees reversed and they'll remind you of that and try to sound like, "Wow, we did you a huge favor," when essentially when someone takes over $dollars of your money and gives you $back, how thankful should you feel about that Is i

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