Ross Fitchner Home Repairs

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I called 24/Hour Fitness back at the number they called me on and when I finally spoke to the person who had called me, they had nothing to tell me, as if they didn't know why I called them backNo resolutionNo action on their partNothing.Regards,*** ***

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***
We have received a copy of your comments filed with the RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe
sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Mr***,
Our records indicate that your concern has been addressed by our
office.
Should you have any further
questions, please let us know
We thank you for being a member and wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by our office. Should you have any further questions,
please let us know.
We thank you for being a member and wish you continued success with your future
fitness goals
Promoting Health and
Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that the General Manager of your local club has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness
Corporate Office

Dear Ms***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate
Office

Dear *** ***Ms***,
We
have reviewed your additional comments filed with the RevDex.com regarding your 24 Hour Fitness membership
Pursuant
to your membership agreement(s) with Hour Fitness, your membership is eligible for
an annual dues increase after the initial prepaid term. Please
note that this increase was not a decision which we took lightlyHowever, it
was an important and necessary step to ensure we provide all of our members
with a clean, friendly, well-maintained club experience.
We
value your loyalty and believe even with the increase, you are still
getting the best value and access to approximately clubs nationwide based on your access level
On
behalf of Hour Fitness, we thank you for your valued business and look forward to helping you and your husband with your fitness journey in the many years
ahead
Yours
in Fitness,
Hour Fitness Corporate

Dear *** ***
We are sorry to hear that you are not
satisfied with the action taken by our office thus far to bring your concern to a successful resolutionAdditionally, we are sorry to hear that you have
not received the voice-mails left to your attention during our several attempts to reach
you by calling the phone number you provided in your correspondence.Our records indicate that, per your request, your membership has been cancelled in our system and there will be no further debits to your account Should you have any further questions, please let us know.We wish you continued success with your future fitness endeavors
Promoting Health and Fitness,Hour Fitness Corporate

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please
contact us by calling the phone number provided in
the voice-mails left for you by the local District Manager
We look forward
to
speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear Ms***,Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I have spoken with a representative of hour fitness and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
I want to thank *** and *** for listening to my concerns *** had an excellent idea which was having swimmers who choose to emailed when pool closings occur
Thanks again
Regards,
*** ***

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with
you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been addressed by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate

Dear *** ***The additional comments and feedback you provided were escalated to the local District Manager for review and follow upThe local District Manager has confirmed with our office that he has attempted to contact you in follow up to your concern; however he is unable to reach you to discuss this matter. In order to successfully address your feedback, it is pertinent that we have the opportunity to speak with you. At your earliest convenience, please contact the local District Manager by calling the phone number provided in the voice-mails they have left for you.Yours in Fitness, Hour Fitness Corporate

Dear Mr***,
We
have received a copy of your comments filed with the Revdex.com and
sincerely apologize for any inconvenience you may have experienced.
Our records
indicate that your concern has been addressed by our office. Should
you have any
further questions or concerns, please let us know
We wish you
continued success with your future fitness goals
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.We look forward to speaking with you
soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that a Member Care Specialist has reached out to you in follow up to the comments you provided to the Revdex.com but they were unable to reach youAt your earliest convenience, please contact us by calling the phone number provided in their
voicemail.We look forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
We are unable to reach you in follow up to the additonal feedback you provided to the Revdex.comThe local General Manger has attempted to call you on 9/21/16, 9/23/16, and 10/26/but has not received a return call.
At your earliest convenience, please contact us by calling the phone number provided in the voice mails left by the local General Manager
Sincerely,
Promoting Health and Fitness,
Hour Fitness Corporate Office