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SD Bullion

Serving Michigan, Ohio & Surrounding Areas in US & Canada, Ottawa Lake, Michigan, United States, 49267

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SD Bullion Reviews (%countItem)

I've done business with SD Bullion on multiple occasions and never had a bad experience. I really like the option of being able to pay with a money order.

Seller said they made a mistake and shipped an order without payment capture in Aug201. Contacted in Feb2019 With collections threat. Never received.
I have done business with SD Bullion in the past a handful of times. In February of 2019, I started to get calls from them making accusations that they had sent a shipment in August 2018 for a total of $264 without capturing payment. I had multiple phone calls with the company and I had told them I never received the shipment and requested a POD. The company then sent a letter threatening collections. I told *** at SD Bullion that I had not received it and the tracking number they provided was invalid. *** told me that they would work on providing proof of delivery but could not due to the length of time from when they shipped and when they did their yearly audit per ***'s information approximately 7 MONTHS LATER. On 4/22/19, I was placed in collections for a total of $451.91 with supposed fees on top of the original $264.34 original invoice and currently fighting the case.

Desired Outcome

Resolution/Removal from collections/Cease and desist from further harassment/Expungement from liability

SD Bullion Response • Apr 23, 2019

Customer ordered product and paid via PayPal. His order shipped the same day the order was placed and the customer was emailed the tracking number through our automated system. The order was delivered. There was an error between our invoicing system and PayPal and this payment was voided and returned to the customer's PayPal account. Once this was discovered during end of year accounting review, we reached out to the customer to explain what had happened.

He stated that he had no recollection of ever receiving the product, and that he would need evidence of the product being delivered. We supplied all requested documentation, and multiple phone and email conversations took place to address any of his questions or concerns.

The customer acknowledged receipt of the products, agreed to pay the outstanding balance. Customer paid via PayPal on 03/22/2019. We were under the impression that the issue was resolved. As soon as this PayPal transaction settled, the customer filed a dispute and the funds were then returned to him a second time. We reached back out to the customer via phone and received no answer, and then sent follow up emails alerting him that the outstanding balance would be sent to collections if we could not settle the balance. The emails went without reply and the customer's fees were submitted for collections.

I love doing business with SD Bullion. I can purchase just a few items or more. The site is easy to navigate. Shipping is always prompt.

SD Bullion is my go to company for buying bullion. Their prices are good, love free shipping when spending over $99, and have never had a problem with an order. Generally receive what I order within a week of ordering. Would definitely recommend this company.

My go to for silver. Best prices and easiest payment options.

Good product good price can't beat it

My first purchase of precious metals was with SD Bullion. I heard about it from a podcaster who reports on the economy and geopolitical news. I trust this podcaster's recommendation and decided to "go for it," especially with the uncertainty of the fiat money system. Investing in precious metals makes more sense than saving fiat money and its uncertain future. Based on economic conditions, I strongly believe we will be returning to a gold standard, and believe the unelected central bankers within the non-governmental F E D will soon no longer have a death grip on our economy, as it should be. It needs to be shattered into 1000 pieces.

The SD Buillon website is very user friendly. There are many different choices of gold, silver, and platinum, to fit most investment needs. There are a variety of ways to sort the coins once you select a type. I bought some silver coins and a pram of Gold. I sorted the coins by price and purchased the coins and pram of gold within my price range. I invested about $130 and received free shipping. You can pay with a check, credit card or PayPal.

I received my order via USPS mail with tracking. The package came in a nondescript large bubble-wrap envelope and the coins were protected within the in sturdy cardboard corrugated envelope, so they could not come loose during shipping. The coins were individually wrapped in a very nice soft plastic envelope made for coins. It was quite impressive because I didn't purchase individual cases for the coins or pram. The pram didn't need a case, because it had its own plastic/cardboard.

The following month after purchasing from SD Bullion, I decided to go with another company that advertised in a national gun magazine. I did this because I thought I would have to sign for my package from SD Bullion. The package, however, was sent via regular mail (with tracking) and delivered to my mailbox. I waited all morning and early afternoon to sign for the delivery only to have it dropped off in my unlocked mailbox, which is a ways from my house. Nevertheless, it was delivered and was still in my mailbox when I checked it later that day.

While the prices are comparable between the two companies, the packaging I received with the other company paled in comparison to SD Bullion. The coins from the other company was also mailed in a nondescript bubble-wrapped envelope and the coins were contained in a plastic envelope with what seemed like heat-sealed edges. The SD Bullions, however, looked like a proper soft plastic coin envelope (not a hard case you have to purchase). The other company's packaging was not as professional looking, for a lack of a better term--I don't know coin-packaging terminology. I'm a newbie coin investor, but I do know the coin packaging from the other company did not look as presentable as SD Bullion's did.

I also purchased a pram of gold from both companies, and the pram from SD Bullion is bigger! How can that be? It was just casting for the gold pram, and the weight of the packaging, but the size of the prams IS much different. They are from the same gold dealers and had the same logo. Can you even imagine a pram of gold from the same company in different sizes? It is already tiny to begin with. I didn't take both prams out of the sealed package to weigh it, but I'm going to trust that both prams of gold are in fact the correct weight, albeit different shapes and sizes.

Anyway, I will be returning to purchasing my silver and gold from SD Bullion. My purchase experience was smooth and the website was easy to navigate. I was a bit concerned about receiving my order in regular mail, since I live in the country and our mailbox is far from our house, but I received it. I tracked my order the day of delivery and then when I noticed it was already delivered, I worried thinking I missed the mailman. It was in my mailbox to my relief. I thought I would have to sign for it, but maybe I would for a bigger purchase. That was my only concern, but I received my coins. No problem. There was a tracking order on my package and if something happened to it, I feel assured that SD Bullion would take care of it. I have already recommended SD Bullion to friends and shared their website on my social media page. I plan to make monthly investments.

Cap D
I found SD Bullion to be a great company to deal with. Great reliable service. Great delivery with great product. I deal with four bullion companies and 7 out of 10 times my order goes to SD Bullion.
Easy site to navigate. Do not hesitate to do business with SD Bullion.

Have purchased many times love the quality, speed of delivery and great customer service. Never had a problem

Excellent service and consistently the best pricing of all the major metals wholesalers.

Great prices, products and service.

Excellent services and on time delivery. Items ordered are as described if not better than expected.

Great price...best around. Fast delivery, I always receive what I purchased. Excellent condition Bullion. Im about to make another purchase!ð??

SD Bullion is a very trustworthy, reliable source for all your precious metals. Rest assured, you will receive top-notch service, quick insured delivery and best prices...the best!!! 10 out of 10 rating!!!

Great and easy transactions. delivery is quick and I like how the packags are made to disguise wahts inside.

I am always happy with my purchases. Never had a problem. Always Excellent customer service.

Great prices, customer service, and shopping experience!

I was well pleased with my dealings at SD , they seem to have great competitive pricing as well as great inventory and variety . They were prompt on delivery . Their definitely on top of my bullion suppliers list .

Every purchase is handled very quickly and I receive shipment notifications from the very beginning and right up to the point of delivery!
I love the way this seller does business and I will continue to purchase from them in the future!!!

Great Service. Good prices. Always Deliveres as promised

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Address: Serving Michigan, Ohio & Surrounding Areas in US & Canada, Ottawa Lake, Michigan, United States, 49267

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