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Semper Solaris Construction Inc

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Reviews Semper Solaris Construction Inc

Semper Solaris Construction Inc Reviews (206)

Couldn't have been a more positive experienceAttentive, timely, friendly, professionalAMAZING

I have resisted doing solar for several years because I dreaded the interaction with a company that really didn't care about me as a consumerThat feeling was eliminated with my interaction with Semper SolarisIt really comes down to the peopleFrom my sales rep, Mike W***, who was honest and straightforward with meTo Jenny D* who as project coordinator went out of her way to take care of all my concerns in a pleasant and respectful mannerAnthony M*** and the installation crew were efficient and extremely knowledgeable in the installation I have never interacted with a company that I feel so positive about after the work was finishedI wish I could give them stars they deserve it

My husband and I decided after numerous exorbitant SDG&E bills, to go solar However, we also needed a new roof Ideally, finding a company that did both was preferred but we were open to going with two separate companies Our goal was to have a quality solar panel system, roof and warranty We ultimately received estimates from four, top rated companies Two of them were strictly solar and the other two did both solar and roof One of the four, was Semper Solaris
Fortunate for us, Semper Solaris sent their sales rep, Chase Calkins We were impressed from moment he walked thru the door He was punctual, polite, sincere, conscientious, patient and personable The more time we spent with him, his work ethic, integrity and honesty was apparent Not once did we feel he was reciting from some sales script, rushed or pressure of any kind His wealth of knowledge about the solar product was far superior He explained everything thoroughly and answered every single question He proficiently computated how much kWh’s we needed, cost and loan options at the appointment Although Semper’s solar system and roof wasn’t the cheapest price, we recognized neither was its quality and depth of their warranty We felt it was the best value overall The decision to go with Semper Solaris was an easy one Even after the sale, Chase checked in with us periodically to make sure we were kept apprised of the progress
Roof and solar installment went smoothly The foremen, leads and installers were knowledgeable, friendly and polite They were excellent in cleaning up the job site every day they were here To our surprise, the solar was actually installed in one day!
I highly recommend Chase and Semper Solaris to all my family, friends and colleagues and will continue to do so
Sincerely,
Geri and Tim Gravelle

If you are looking for a great solar company, look no further than Semper Solaris in Hayward CAOur energy consultant, Ryan Travalini, was informative and really helped us to understand the benefits of clean solar energyWe have had a very positive experience during the entire projects realization and would be willing to recommend them to our friends and family

It’s only my first day and I’m already making more electricity than I use! I have been contemplating going solar for a few years now I’m already paying Edison every month and I’m sure electricity isn’t going to get cheaper Why not buy my own system? I interviewed four companies to bid my solar system What stood out to me was the customer service reviews on Yelp They got great reviews for always letting the customer know what’s going on, following up and quickly responding to questions It was only a few hundred dollars more than the lowest bid I got, and I’d rather pay a bit more for better service and a company that’s been around a long time The process was seamless, easy and an overall pleasure The only delays were for stuff that was beyond their control, like waiting for Edison to come check my meter and of course the city inspectors Start to finish (signing contract and system up and running) was only eight weeks
Today is my first day of having my system on As of 1pm today, I’ve used 7.8kWh of power but I have made 9.7kWh! Meaning I’m sending power back to the grid!
If you are on the fence like I was, just do it! You won’t regret it I figured out that my system will pay for itself in less than years (if you factor in the federal tax incentive)
Let me tell you, when you go with Semper Solaris, you get a team of wonderful people who help you every step of the way A special shout out to Jim S***, my awesome sales guy who really did a good job of explaining everything to me…thanks Jim! Melissa in Operations Support was always helpful Another shout out to Veronica M*** She kept me posted on everything that was going on Another thanks to my install guys! I was concerned about not being home and not wanting to leave my dog inside all day When the Semper Solaris install crew called and I told them I had a dog, he said “cool, I love dogs!” So it was great to be able to leave my four legged friend free reign to run in and out and the guys were great about keeping my gate closed (The city inspector & Edison would not come out unless my dog was inside the house! So it was nice to know Semper is dog friendly!)
I also want to thank Anthony M***, Operations Manager, who walked me through my system and got me set up with access so I can see my system online and on my phone Finally, another thanks to Jim S***, my sales guy, who called when everything was done to thank me and make sure I had no concerns
So if you are on the fence or are ready to take the plunge, call Semper Solaris!

Semper Solaris executed the plan perfectly with lots of communication from John Renteria and JLeeI'm very happy with my SunPower panels and the installation

Very responsive companyI had a specific people assigned to me with a person named Veronica overseeing and being my main point of contact
I had emails and cell numbers I could use at any time of day to reach out and ask questions or coordinate appointments
The installers were very professional, quick, and friendly
Great servicePanels seem to be going great so far

I am grateful for the help that Genevieve *** and project coordinator John gave meThe detailed the organization of install and all were efficient from start to finish and always ahead of scheduleGot me saving money on my energy use right awayThankful for the price and finished product

Semper Solaris and its entire crew were great during my roofing projectI was well informed every step of the way from management to crew project managers and the crews themselvesDaily work crews were punctual and polite and ensured everything was clean by the end of each dayThe entire project was completed in a little over days during the hottest days of My hats off to everyone! Thank you for a job well done!

We just past the final inspection of our new solar panels from Semper Solaris and my husband and I are extremely pleased with the high level of service we received from start to finish with Semper Solaris It started with the Senior Solar Consultant, Michael W***, who met with us to discuss our options and he was very nice and extemely knowledgeable which led to us signing a contractThen Josh M*** at SDMCU who expeditiously handled our financing and was also very pleasant and responsive to our questions Then to the installers who were professional, efficient and super nice and last, but certainly not least, to our Customer Care Officer Veronica M*** who kept us well informed of our project's progress and what was needed from us and what to expect every step of the way She did this all in an extremely professional, responsive and caring wayI work in customer service so I hold others to a pretty high standard and your company passed with flying colors I know we received emails from others that also played an important part in our project and I apologize for not naming everyone in this review, but your team of experts were amazing and I would highly recommend your company as our number one choice for solar power

Semper Solaris told me they could do a solar system and put plywood on my roof for $30,I signed a contract and gave them a $depositweeks later they call back and say they want another $13,to do the same jobI told them to cancel it and refund my depositThey did not do soNow they do not even return emailsI just want my deposit refunded

Semper Solaris fully exceeded our expectations with quality of service and installationAll of the employees during our project were knowledgeable, friendly and accessibleIt should be noted that a lot of the communication is done via email, so it was helpful to have email available via our connected devicesOverall, excellent job and we are very satisfied customers

FRIENDS DON'T LET FRIENDS USE SEMPER SOLARIS
THEY OFFERED ME $1,AS HUSH-MONEY:
They didn't want me to tell of my awful experience and the only way they would partially make it right (give me $1,back) was if I signed a hush agreementThe debased ethics of the owners was on full display - truly despicableFor everything I went though, they offered me a 3% discount - they do not deserve a 97% for the job they did - they were awful to work withI refused the $1,000, because I want everyone to know who these guys really areFor all that I went through with them - this review only scratches the surface and emphasizes the worst parts, but there is so much more - it is important to me that no one works with them
DO NOT trust Semper SolarisNotice how none of the reviews you'll find have anything good to say when things go wrong - Semper Solaris is full of empty promises and does not do the right thing when they mess upI am also a local business owner and if me or my company acted like these guys I’d deserve to go out of businessIntegrity is best displayed not when things go right, but when things go wrongTHE OWNERS OF SEMPER SOLARIS LACK INTEGRITYThere is much more to this than I will include in this review, but I can tell you that this company cares more about money than they do about peopleI contracted with Semper Solaris to put panels on my roofHere are some of the ways that they failed
MY PROJECT WAS SUPPOSED TO TAKE MONTHS, BUT TOOK MONTHS:
The contract we signed on 6/4/said the project would take between 10-weeks (less than months) and they just finished on 1/7/It is true that there can be delays outside of the control of solar companies, but my project was full of Semper not showing up when they told me they would and of them taking weeks to do the next part of project after all the permits and work orders were approvedWe have young kids and it was really hard to work around their schedule when they showed up unannounced or didn't show up when they say they wouldThis cost us months of additional power, too, because each month they caused delays I didn't get any relief from the solar panels with my power bills
THEY LEFT MY PROPERTY AND MY NEIGHBOR'S PROPERTY COVERED IN MUD:
Their trenching crew left for a weekend and there was mud all over the retaining wall, sidewalk, street and my neighbor's driveway (and dirt covered their vehicles, meters and trash barrels)I felt terrible for the mess and spent about an hour cleaning up after themI brought this to their attention and they did nothing about it, except tell me that they "chewed out those employees." They failed to see how it affects me and only think that I want to get employees in troubleRelated to this - my neighbor is a year old WWII vet and he made a point to share with me how embarrassed he was of the work ethic of the crew at my houseThe owners, Shawn and John, have made millions by marketing to the appeal of supporting veterans and in this case they were a complete embarrassment to the honor of our veteransPart of the reason I chose to work with them was because of this, but their lack of discipline was disappointingThe owners unwillingness to take ownership of their employees' failures is an even greater disgrace to the men and women who have served this country with such honorAdditionally, they used my hose for their trenching, they left it on when they left and it baked out in the sun all day, leaking waterMy hose was ruined - this cost me $to replace and they did not cover the cost
THEY ENTERED MY HOUSE WITHOUT ASKING PERMISSION:
This is the second worst part of the entire experienceOne of their employees was supposed to come to my house for an inspection and came days after he was originally scheduled to comeI was at work and he called me to say that he needed to do an external inspection of the work that had been performed and it would take minutes My wife was home with the our kids and putting our year old daughter down for a napOne of their employees talked to my year old through the window and accepted his help to come into my house to get in the atticTHEY NEVER TOLD MY WIFE THEY WERE THERE OR COMING INThe employee fell through our dining room ceiling and it terrified my wifeShe thought someone had broken into the houseThe employee is lucky he wasn't shot and my family is fortunate nothing worse happened (beyond being terrified)When I confronted the company about how absolutely unacceptable this is, they said sorry, but they were not willing to admit that it was any "real damage" to usThis is crazy to me - they entered my house with permission from a year old and their employee fell through my ceiling and they felt a telephonic apology was sufficientThe anxiety this caused is real and it infuriated me that they didn't think it was a bigger deal
THEY PLACED AN UNLAWFUL LIEN ON MY HOUSE:
This isn't even the worst ethical failure, but it is substantialAs we were nearing the end of the project we were having conversations about the financial impact of their failures and they were not willing to make it rightThey said they were not willing to meet with me to discuss it any furtherThey told me that the only way we could continue the conversation was if I had my lawyer contact themI did that and they placed a lien on my houseA lien can only be filed when a contractor completes the job AND if the client refuses to pay for finished workTHEY HAD NEITHER FINISHED THE WORK NOR HAD I REFUSED TO PAY (they didn't even provide a final invoice)They placed a lien on my house and threatened to file for foreclosureThis is so unethical and proves that they are willing to lie in order to push people aroundThis wouldn't have gone anywhere, because we paid in full, but they were just being bullies
FRIENDS DON'T LET FRIENDS USE SEMPER SOLARIS

The crews did a great job Prompt, courteous, informative and timely The product was what we were looking for I would recommend them to any of my friends Thank you Semper Solaris

Mission Accomplished Semper Solaris! I was on the fence about going solar We met with a couple companies and got bids We were thinking we might do it sometime in the future Then we met with Genevieve ***She represented a quality product made in the USA with such pride and educated us that if we didn’t act soon we would miss out on locking in the SDGE standard tier rates With time running out we pulled the trigger We had only a day window to get a new roof, solar, and the city to sign off weather permittingSean O’Connor and the Semper roof crew got us scheduled, did a complete roof tear off, and installed an energy efficient cool roof with quickness Look’s great!
Mark *** got his Semper solar crew out right after and installed our sun power generating system The entire process was quick and pain less One week before the deadline we got permission to turn the system on and our now looking forward to many years of going green and saving green Can’t wait for those rebates!

We had Mark I*** come out and give us a quote for our condo He was Very Punctual, Informative, and Knowledgeable about the product and service as well as tax laws/benefits on the product He took his time and answered any all questions we had Sadly, we found out we were not eligible to purchase solar since we live in a condo and "don't own our roof"! Mark was very polite and even though we were not able to do business with Semper Solaris this time, we will definitely be calling them back when we purchase our new home

We contracted with Semper Solaris to install a solar system at our homeThe service company was passed on to SunPowerTheir system failed and we went without the use of the solar system for a few monthsFinallythey came out to fix the invertersThey replaced non-working invertersThe replacement was sometime in SeptemberIn the mean time, we had a "true-up" bill from SDG&E of $We should have received credit for the overuse of electricity to be either paid to us or forwarded on as a credit on our billNo credit has been issuedWe call and call with no return calls as promisedMabel Castro from Sunpower promised to call us back with the result and credit for the $Never calledWe call and call with a promise to call and never get anywhereFinally we spoke to Whendell Ramos who said he would have a call to us no later than Friday, November 16, NO call and no credit yetThis company has been well known for unhappy clients! Semper Solaris sold us th

It is crucial as a Realtor, to seek out contractors whom possess the integrity and professionalism to perform at a high level of service for my clients Additionally, the basis for choosing the right contractor weighs heavily upon the initial interaction and history of the companyI look for a company that will provide the most cost-effective and timely completion of a projectI also institute these principles when looking for contractors whom will service me on a personal level I can sincerely say that service from Semper Solaris, from the initial point of contact with my sales person, Roland Obana and the project manager, Mark Kravchak, was superbTheir customer service was outstanding and the quality of work very professionalPrior to making my decision to contract with Semper Solaris, I met with four other solar companiesAll of these encounters were exhausting and, frankly in some cases, a dishonest experienceSemper Solaris was upfront on all costs from the beginningThey constantly updated me so I would be apprised all of the details and what to expect during the processI would recommend them to anyone whom is considering solarI believe they deserve more than a 5-star rating!

I searched about companies before going with Sempra SolarisAll seemed like good companies but they just stood out with the knowledge and expertiseI couldn't be happierEveryone from the sales person to the installers were easy to work with and very professionalTheir pricing is as good if not better than competitors but with a great product as wellThey truly go above and beyondBeing veteran owned with over half their work force being veterans is always nice to see

The team from Semper Solaris just finished installing our KW system (LG panels)They did an amazing job! An extremely clean install all the way aroundI couldn't be more pleased with the process, from the first appointment with Caesar up until they finished our project If you are thinking about Solar call Semper Solaris today, you will be pleased with their work Thank you Caesar and the Semper Solaris team!!!

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